2013 CHEVROLET CAPTIVA SPORT service schedule

Black plate (3,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
Service and Maintenance 11-3
Maintenance
Schedule Owner Checks and Services At Each Fuel Stop .
Check the engine oil level. See
Engine Oil on page 10 ‑ 8 .
Once a Month .
Check the tire inflation
pressures. See Tire Pressure on
page 10 ‑ 43 ..
Inspect the tires for wear. See
Tire Inspection on page 10 ‑ 49 ..
Check the windshield washer
fluid level. See Washer Fluid on
page 10 ‑ 20 . Engine Oil Change When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. When the
CHANGE ENGINE OIL NOW
message displays, have the engine
oil and filter changed as soon as
possible. If driven under the best
conditions, the engine oil life system
might not indicate the need for
vehicle service for more than a year.
The engine oil and filter must be
changed at least once a year and
the oil life system must be reset.
Your trained dealer technician can
perform this work. If the engine oil
life system is reset accidentally,
service the vehicle within 5 000 km/
3,000 mi since the last service.
Reset the oil life system when the
oil is changed. See Engine Oil Life
System on page 10 ‑ 10 . Tire Rotation and Required
Services Every 12 000 km/
7,500 mi Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation on page 10 ‑ 49 . .
Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil on page 10 ‑ 8 and Engine Oil
Life System on page 10 ‑ 10 . .
Check engine coolant level. See
Engine Coolant on page 10 ‑ 14 . .
Check windshield washer fluid
level. See Washer Fluid on
page 10 ‑ 20 . .
Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care on page 10 ‑ 72 . Replace
worn or damaged wiper blades.
See Wiper Blade Replacement
on page 10 ‑ 25 .

Black plate (6,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
11-6 Service and Maintenance Footnotes — Maintenance
Schedule Additional Required
Services — Normal
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
(2) Check all fuel and vapor lines
and hoses for proper hook-up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed. (3) Or every four years, whichever
comes first.
(4) Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
(5) Or every five years, whichever
comes first. See Cooling System on
page 10 ‑ 13 .
(6) Or every 10 years, whichever
comes first.
(7) Inspect for fraying, excessive
cracking, or damage; replace,
if needed.

Black plate (8,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
11-8 Service and Maintenance Footnotes — Maintenance
Schedule Additional Required
Services — Severe
(1) Or every two years, whichever
comes first. More frequent
replacement may be needed if the
vehicle is driven in areas with heavy
traffic, areas with poor air quality,
or areas with high dust levels.
Replacement may also be needed if
there is a reduction in air flow,
excessive window fogging, or odors.
(2) Check all fuel and vapor lines
and hoses for proper hook-up,
routing, and condition. Check that
the purge valve, if the vehicle has
one, works properly. Replace as
needed. (3) Or every four years, whichever
comes first.
(4) Do not directly power wash the
transfer case output seals. High
pressure water can overcome the
seals and contaminate the transfer
case fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
(5) Or every five years, whichever
comes first. See Cooling System on
page 10 ‑ 13 .
(6) Or every 10 years, whichever
comes first.
(7) Inspect for fraying, excessive
cracking, or damage; replace,
if needed. Special Application
Services .
Severe Commercial Use
Vehicles Only: Lubricate chassis
components every 5 000 km/
3,000 mi. .
Have underbody flushing service
performed once a year.

Black plate (15,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
Service and Maintenance 11-15
Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Date Odometer
Reading Serviced By Services Performed

Black plate (6,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
13-6 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users (U.S. and Canada) To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center Online Owner Experience
(U.S.) my.chevrolet.com The Chevrolet online owner
experience is a one-stop resource
that allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place. Membership Benefits
E (Vehicle Information):
Download owner manuals and view
vehicle-specific how-to videos.
G (Maintenance Information):
View maintenance schedules,
required alerts, OnStar onboard
vehicle diagnostic information, and
schedule service appointments.
I (Service History): View
printable dealer-recorded service
records and self-recorded service
records.
D (Preferred Dealer
Information): Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
J (Warranty Tracking
Information): Track the vehicle ’ s
warranty information.
J (Recall Information): View
active recalls or search by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
on page 12 ‑ 1 . H (Other Account Information):
View GM Card, SiriusXM Satellite
radio, and OnStar account
information.
F (Live Chat Support): Chat live
with online help representatives.
Visit my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca Take a trip to the Chevrolet Owner
Centre: .
Chat live with online help
representatives. .
Use the Vehicle Tools section. .
Access third party enthusiast
sites and social media networks. .
Locate owner resources such as
lease-end, financing, and
warranty information.

Black plate (12,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
13-12 Customer Information must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance .
Impound towing caused by
violation of any laws. .
Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles .
Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be restricted. Propane and other
fuels are not provided through
this service. .
Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment. .
Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments (U.S. and
Canada) When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.

Black plate (13,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
Customer Information 13-13If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program (U.S. and
Canada) To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet entitled “ Limited Warranty and
Owner Assistance Information ”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can offer
one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one-way or round-trip shuttle service
within reasonable time and distance
parameters of your dealer's area. Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.

Black plate (17,1)Chevrolet Captiva Sport Owner Manual - 2013 - crc - 11/12/12
Customer Information 13-17Owner Information Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees. Current and Past Models Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday – Friday
8:00 AM – 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds. Reporting Safety
Defects Reporting Safety Defects
to the United States
Government If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.