2013 CHEVROLET AVALANCHE change time

Black plate (10,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
10-10 Vehicle Care
On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN withthe engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the
display shows 100%, the system
is reset. See Driver Information
Center (DIC) on page 5‑25.
If the vehicle has a CHANGE
ENGINE OIL SOON message and it
comes back on when the vehicle is
started and/or the OIL LIFE
REMAINING is near 0%, the engine
oil life system has not been reset.
Repeat the procedure.Automatic Transmission
Fluid
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to
check the transmission fluid level.
The only reason for fluid loss is a
transmission leak or overheating the
transmission. If a small leak is
suspected, then use the following
checking procedures to check the
fluid level. However, if there is a
large leak, then it may be necessary
to have the vehicle towed to a
dealer and have it repaired before
driving the vehicle further.
Notice: Use of the incorrect
automatic transmission fluid may
damage the vehicle, and the
damages may not be covered by
the vehicle warranty. Always use
the automatic transmission fluid
listed in Recommended Fluids
and Lubricants on page 11‑12. Change the fluid and filter at the
intervals listed in the Maintenance
Schedule. See
Maintenance
Schedule on page 11‑3. Be sure to
use the transmission fluid listed in
Recommended Fluids and
Lubricants on page 11‑12.
How to Check Automatic
Transmission Fluid
Notice: Too much or too
little fluid can damage the
transmission. Too much can
mean that some of the fluid could
come out and fall on hot engine
parts or exhaust system parts,
starting a fire. Too little fluid
could cause the transmission to
overheat. Be sure to get an
accurate reading if checking the
transmission fluid.
Before checking the fluid level,
prepare the vehicle as follows:
1. Start the engine and park the vehicle on a level surface. Keep
the engine running.

Black plate (57,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-57
Anytime unusual wear is
noticed, rotate the tires as soon
as possible, check for proper tire
inflation pressure, and check for
damaged tires or wheels. If the
unusual wear continues after
the rotation, check the wheel
alignment. SeeWhen It Is Time
for New Tires on page 10‑58
and Wheel Replacement on
page 10‑62.
Use this rotation pattern when
rotating the tires. Do not include the spare tire in
the tire rotation.
Adjust the front and rear tires
to the recommended inflation
pressure on the Tire and
Loading Information label after
the tires have been rotated. See
Tire Pressure on page 10‑51
and
Vehicle Load Limits on
page 9‑15.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation on
page 10‑53.
Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” underCapacities
and Specifications on
page 12‑2.
{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.

Black plate (3,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Customer Information 13-3
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware
of its participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
about 70 days. We believe our
impartial program offers advantages
over courts in most jurisdictions
because it is informal, quick, and
free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).

Black plate (8,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
13-8 Customer Information
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0800.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.

Black plate (11,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Customer Information 13-11
Contacting Roadside Assistance
Roadside Assistance services
are of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0800
United States
1-866-466-8901
Canada
1-800-268-6800
E-mail
[email protected]
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.

Black plate (12,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
13-12 Customer Information
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Assistance: Must be
over 250 kilometers from
where your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.

Black plate (14,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
13-14 Customer Information
you to your destination with minimal
interruption of your daily schedule.
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through a
friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision

Black plate (17,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Customer Information 13-17
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday
–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.