Page 417 of 494

Black plate (83,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-83
Towing
Towing the Vehicle
Notice:Incorrectly towing a
disabled vehicle may cause
damage. The damage would not
be covered by the vehicle
warranty.
Have the vehicle towed on a flatbed
car carrier or a wheel lift tow truck.
If a wheel lift tow truck is used, the
drive wheels cannot contact the
road while the vehicle is being
towed. A wheel dolly must be used
to lift all drive wheels off the ground.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational purposes,
such as behind a motor home, see
“Recreational Vehicle Towing” in this
section.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle –such as behind a
motorhome. The two most common
types of recreational vehicle towing
are known as dinghy towing and
dolly towing. Dinghy towing is
towing the vehicle with all four
wheels on the ground. Dolly towing
is towing the vehicle with two
wheels on the ground and two
wheels up on a device known as a
dolly.
Here are some important things to
consider before recreational vehicle
towing:
.What is the towing capacity
of the towing vehicle?
Be sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer or trailering professional
for additional advice and
equipment recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Page 418 of 494

Black plate (84,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
10-84 Vehicle Care
Dinghy Towing
Two-Wheel-Drive Vehicles and
Four-Wheel Drive Vehicles with a
Single Speed Automatic
Transfer Case
Notice:If the vehicle is towed
with all four wheels on the
ground, the drivetrain
components could be damaged. The repairs would not be covered
by the vehicle warranty. Do not
tow the vehicle with all four
wheels on the ground.
Two-wheel-drive vehicles and
four-wheel drive vehicles with a
single speed automatic transfer
case should not be towed with all
four wheels on the ground.
Two-wheel-drive transmissions have
no provisions for internal lubrication
while being towed. Four-wheel drive
vehicles with a single speed
automatic transfer case have no
neutral position and will spin the
transmission when the rear
wheels turn.
Four-Wheel Drive Vehicles with a
Two Speed Automatic
Transfer Case
Use the following procedure to
dinghy tow a four-wheel drive
vehicle with a two speed automatic
transfer case:
1. Position the vehicle being towed
behind the tow vehicle and shift
the transmission to P (Park).
2. Turn the engine off and firmly set the parking brake.
3. Securely attach the vehicle being towed to the tow vehicle.
Page 419 of 494

Black plate (85,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-85
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” under“Four-Wheel
Drive” for the proper procedure
to select the N (Neutral) position
for the vehicle.
5. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
6. Turn the ignition to LOCK/OFF and remove the key —the
steering wheel will still turn. After towing, see
“Shifting Out of
N (Neutral)” under“Four-Wheel
Drive” for the proper procedure to
take the vehicle out of the
N (Neutral) position.
Dolly Towing
Front Towing (Front Wheels Off
the Ground) –Two-Wheel-Drive
Vehicles and Four-Wheel Drive
Vehicles with a Single Speed
Automatic Transfer Case
Notice: If a two-wheel drive
vehicle or a four-wheel drive
vehicle with a single speed automatic transfer case is towed
with the rear wheels on the
ground, the transmission could
be damaged. The repairs would
not be covered by the vehicle
warranty. Never tow the vehicle
with the rear wheels on the
ground.
Two-wheel-drive vehicles and
four-wheel drive vehicles with a
single speed automatic transfer
case should not be towed with the
rear wheels on the ground.
Two-wheel-drive transmissions have
no provisions for internal lubrication
while being towed. Four-wheel drive
vehicles with a single speed
automatic transfer case have no
neutral position and will spin the
transmission when the rear
wheels turn.
To dolly tow a two-wheel-drive
vehicle or a four-wheel drive vehicle
with a single speed automatic
transfer case, the vehicle must be
towed with the rear wheels on the
Page 420 of 494

Black plate (86,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
10-86 Vehicle Care
dolly. See“Rear Towing (Rear
Wheels Off the Ground)” later in this
section for more information.
Four-Wheel Drive Vehicles with a
Two Speed Automatic
Transfer Case
Use the following procedure to dolly
tow a four-wheel drive vehicle from
the front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions. 2. Drive the front wheels onto the
dolly.
3. Shift the transmission to P (Park).
4. Firmly set the parking brake.
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral). 5. Shift the transfer case to
N (Neutral). See “Shifting into
N (Neutral)” under“Four-Wheel
Drive.”
6. Secure the vehicle to the dolly following the manufacturer's
instructions.
7. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
N (Neutral)” under“Four-Wheel
Drive.”
Page 421 of 494

Black plate (87,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-87
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles and
Four-Wheel Drive Vehicles with a
Single Speed Automatic
Transfer Case
Use the following procedure to dolly
tow the vehicle from the rear:
1. Attach the dolly to the towvehicle following the dolly
manufacturer's instructions. 2. Drive the rear wheels onto the
dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑42.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. For four-wheel drive vehicles with a single speed automatic
transfer case, shift the transfer
case to the Two-Wheel High
position.
8. Turn the ignition to LOCK/OFF. Four-Wheel Drive Vehicles with a
Two Speed Automatic
Transfer Case
Use the following procedure to dolly
tow a four-wheel drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑42.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
Page 422 of 494

Black plate (88,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
10-88 Vehicle Care
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” under“Four-Wheel
Drive.”
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
N (Neutral)” under“Four-Wheel
Drive.”
Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice: Do not use
petroleum-based, acidic,
or abrasive cleaning agents as
they can damage the vehicle's
paint, metal, or plastic parts.
If damage occurs, it would not be
covered by the vehicle's warranty.
Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Notice:
Avoid using
high-pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can
Page 423 of 494

Black plate (89,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-89
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
Notice:Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle. To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Parts
Regularly clean bright metal parts
with water or chrome polish on
chrome or stainless steel trim,
if necessary.
For aluminum, never use auto or
chrome polish, steam, or caustic
soap to clean. A coating of wax,
rubbed to a high polish, is
recommended for all bright metal
parts.
Cleaning Exterior Lamps/
Lenses and Emblems
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps, lenses and
emblems. Follow instructions under
"Washing the Vehicle" in this
section.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they
are worn or damaged. Damage
can be caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.
Page 424 of 494

Black plate (90,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
10-90 Vehicle Care
Weatherstrips
Apply silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips
once a year. Black marks from
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. SeeRecommended
Fluids and Lubricants on
page 11‑12.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Wheels and Trim —Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Notice: Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium,
calcium, or sodium chloride.
These chlorides are used on
roads for conditions such as ice
and dust. Always wash the
chrome with soap and water after
exposure.
Notice: To avoid surface damage,
do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect the front and rear
suspension and steering system for
damaged, loose, or missing parts or
signs of wear. Inspect the power
steering for proper hook-up, binding,
leaks, cracks, chafing, etc. Visually
check constant velocity joints,
rubber boots, and axle seals for
leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.