
Black plate (11,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Customer Information 13-11
Contacting Roadside Assistance
Roadside Assistance services
are of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0800
United States
1-866-466-8901
Canada
1-800-268-6800
E-mail
[email protected]
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.

Black plate (5,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
INDEX i-5
Fog LampsBulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-20
Four-Wheel Drive . . . . . . . . . . . . 10-25, 9-34, 9-39
Front Axle . . . . . . . . . . . . . . . . . . . . 10-26
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated and Ventilated . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-55 Additives . . . . . . . . . . . . . . . . . . . . . 9-56
E85 (85% Ethanol) . . . . . . . . . . . 9-57
Economy Driving . . . . . . . . . . . . . 1-27
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-60
Filling the Tank . . . . . . . . . . . . . . . 9-58
Foreign Countries . . . . . . . . . . . . 9-56
Gasoline Specifications . . . . . . . 9-55
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Low Fuel Warning Light . . . . . . . 5-23
Management, Active . . . . . . . . . . 9-28
Recommended . . . . . . . . . . . . . . . 9-55
Requirements, California . . . . . 9-56
System Messages . . . . . . . . . . . . 5-38 Full-Size Spare Tire . . . . . . . . . . 10-77
Fuses
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-34
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-39
G
Garage Door Opener . . . . . . . . . . 5-52Programming . . . . . . . . . . . . . . . . . 5-52
Gasoline
Specifications . . . . . . . . . . . . . . . . . 9-55
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-13
Engine Oil Pressure . . . . . . . . . . 5-12
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-14
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-60
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-30
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-31
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-4
Bulb Replacement . . . . . . . . . . 10-31
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-3
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-21

Black plate (8,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
i-8 INDEX
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 14-2
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . 13-20
New Vehicle Break-In . . . . . . . . . . 9-20
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-39
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Engine Oil Life System . . . . . . . 10-9
Engine Oil PressureGauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Pressure Light . . . . . . . . . . . . . . . . 5-23 Older Children, Restraints . . . . . 3-35
Online Owner Center . . . . . . . . . . 13-6
OnStar
®
System, In Brief . . . . . . . . . . . . . . 1-28
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . 14-5
OnStar
®Connections . . . . . . . . . . 14-4
OnStar®Diagnostics . . . . . . . . . . . 14-5
OnStar®Emergency . . . . . . . . . . . 14-2
OnStar®Navigation . . . . . . . . . . . . 14-2
OnStar®Overview . . . . . . . . . . . . . 14-1
OnStar®Security . . . . . . . . . . . . . . 14-2
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Ordering Service Publications . . . . . . . . 13-17
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-20
Overheating, Engine . . . . . . . . . . 10-18
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . 7-3, 7-5
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 9-26
Shifting Out of . . . . . . . . . . . . . . . . 9-27
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . 2-21
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-49
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Brake and P (Park)
Mechanism Check . . . . . . . . 10-29
Over Things That Burn . . . . . . . 9-28
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Sensing System . . . 3-28
Perchlorate Materials Requirements, California . . . . . 10-3
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-44
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-48
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-8
Retained Accessory (RAP) . . . 9-25

Black plate (12,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
i-12 INDEX
TrailerSway Control (TSC) . . . . . . . . . . 9-76
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-63
Transfer Case . . . . . . . . . . . 9-34, 9-39
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-29
Fluid, Automatic . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-42
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . 9-20
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Turn Signal
Bulb Replacement . . . . . . . . . . 10-31
U
Ultrasonic Parking Assist . . . . . . 9-49
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-61
Universal Remote System . . . . . 5-52
Operation . . . . . . . . . . . . . . . . . . . . . 5-56
Programming . . . . . . . . . . . . . . . . . 5-52
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-16
Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
IdentificationNumber (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-15
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Personalization . . . . . . . . . . . . . . . 5-44
Reminder Messages . . . . . . . . . . 5-43
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . 2-16
Towing . . . . . . . . . . . . . . . . . . . . . . 10-83
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-51
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-9
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Voltmeter Gauge . . . . . . . . . . . . . . 5-14
W
Warning Brake System Light . . . . . . . . . . . 5-20
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 5-9 Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-5
Washer Fluid . . . . . . . . . . . . . . . . . 10-21 Messages . . . . . . . . . . . . . . . . . . . . 5-43
Wheels Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-62
Different Size . . . . . . . . . . . . . . . 10-60
Replacement . . . . . . . . . . . . . . . 10-62
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-58
Where to Put the Restraint . . . . 3-41
Windows . . . . . . . . . . . . . . . . . . . . . . 2-23 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-4
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Winter Tires . . . . . . . . . . . . . . . . . . 10-43
Wiper Blade Replacement . . . . 10-29