2013 CHEVROLET AVALANCHE emergency towing

Black plate (42,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
9-42 Driving and Operating
Parking Brake
Set the parking brake by holding the
regular brake pedal down, then
pushing down the parking brake
pedal.
If the ignition is on, the brake
system warning light will come on.
SeeBrake System Warning Light on
page 5‑20.
Notice: Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking brake is fully released and the
brake warning light is off before
driving.
To release the parking brake, hold
the regular brake pedal down, then
push down momentarily on the
parking brake pedal until you feel
the pedal release. Slowly pull your
foot up off the parking brake pedal.
If the parking brake is not released
when you begin to drive, the brake
system warning light will flash and a
chime will sound warning you that
the parking brake is still on.
If you are towing a trailer and are
parking on a hill, see
Driving
Characteristics and Towing Tips on
page 9‑60.
Brake Assist
This vehicle has a brake assist
feature designed to assist the driver
in stopping or decreasing vehicle
speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement the power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle. The
stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.
Minor brake pedal pulsation or
pedal movement during this time is
normal and the driver should
continue to apply the brake pedal
as the driving situation dictates.
The brake assist feature will
automatically disengage when the
brake pedal is released or brake
pedal pressure is quickly
decreased.
Hill Start Assist (HSA)
Vehicles with StabiliTrak have a Hill
Start Assist (HSA) feature, which
may be useful when the vehicle is
stopped on a grade. This feature is
designed to prevent the vehicle from
rolling, either forward or rearward,
during vehicle drive off. After the

Black plate (19,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-19
If Steam Is Coming from the
Engine Compartment
{WARNING
Steam from an overheated engine
can burn you badly, even if you
just open the hood. Stay away
from the engine if you see or hear
steam coming from it. Turn it off
and get everyone away from the
vehicle until it cools down. Wait
until there is no sign of steam or
coolant before you open
the hood.
If you keep driving when the
vehicles engine is overheated,
the liquids in it can catch fire. You
or others could be badly burned.
Stop the engine if it overheats,
and get out of the vehicle until the
engine is cool.(Continued)
WARNING (Continued)
SeeOverheated Engine
Protection Operating Mode on
page 10‑20 for information on
driving to a safe place in an
emergency.
If No Steam Is Coming from
the Engine Compartment
The ENGINE OVERHEATED STOP
ENGINE or the ENGINE
OVERHEATED IDLE ENGINE
message, along with a low coolant
condition, can indicate a serious
problem.
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
.Stops after high-speed driving.
.Idles for long periods in traffic.
.Tows a trailer. See Trailer
Towing on page 9‑63.
If the overheat warning is displayed
with no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the highest
fan speed. Open the windows as
necessary.
3. In heavy traffic, let the engine idle in N (Neutral) while stopped.
If it is safe to do so, pull off
the road, shift to P (Park) or
N (Neutral) and let the
engine idle.
If the temperature overheat gauge is
no longer in the overheat zone
or an overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally.

Black plate (20,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
10-20 Vehicle Care
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see“Overheated
Engine Protection Operating Mode”
later in this section.
Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message is displayed,
an overheat protection mode which
alternates firing groups of cylinders
helps prevent engine damage. In
this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Driving extended distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Notice:
After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair. The
engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑6.
Engine Fan
The vehicle has electric cooling
fans. The fans spinning at low
speed during most everyday driving
might be heard. The fans can turn
off if no cooling is required. Under
heavy vehicle loading, trailer towing,
and/or high outside temperatures,
or if operating the air conditioning
system, the fans can change to high
speed and an increase in fan noise
might be heard. This is normal and
indicates that the cooling system is functioning properly. The fans
change to low speed when
additional cooling is no longer
required.
Power Steering Fluid
See
Engine Compartment Overview
on page 10‑5 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.

Black plate (8,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
13-8 Customer Information
limitations described in the following
pages. Program coverage varies by
country.
Roadside Assistance is available
24 hours a day, 365 days of
the year.
This program expires two years
from the date of the invoice for the
vehicle, regardless of vehicle
mileage and changes in vehicle
ownership.
For more information about the
renewal of this program at the end
of its term, contact the Chevrolet
Customer Assistance Center at
01-800-466-0800.
Services Provided
.Flat Tire Change: If unable to
change a flat tire, Roadside
Assistance will provide towing
service to the nearest authorized
Chevrolet dealership. It is the
owner's responsibility for the
repair or replacement of the tire.This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Chevrolet
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.

Black plate (12,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
13-12 Customer Information
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Interruption Benefits
and Assistance: Must be
over 250 kilometers from
where your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.

Black plate (16,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
13-16 Customer Information
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
(Mexico) on page 13‑7orRoadside
Assistance Program (U.S. and
Canada) on page 13‑11. Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑26.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.

Black plate (4,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . 9-15
Wet Roads . . . . . . . . . . . . . . . . . . . 9-10
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-36
DVD/CD Player . . . . . . . . . . . . . . . . 7-20
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-57
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-76
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-34
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-39
Overload . . . . . . . . . . . . . . . . . . . 10-33
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-13
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-5
Coolant . . . . . . . . . . . . . . . . . . . . . 10-15
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . . 5-36
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-28
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-20
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-37
Oil Pressure Gauge . . . . . . . . . . 5-12
Overheated Protection Operating Mode . . . . . . . . . . . 10-20
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-38
Pressure Light . . . . . . . . . . . . . . . . 5-23
Running While Parked . . . . . . . . 9-29
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-23
Entry/Exit Lighting . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-67 Event Data Recorders . . . . . . . . 13-19
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Cargo Lamps . . . . . . . . . . 6-6
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-3
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-20
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . 10-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-64 Changing . . . . . . . . . . . . . . . . . . . 10-66
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-95
Fluid
Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-23
Four-Wheel DriveTransfer Case . . . . . . . . . 9-34, 9-39
Power Steering . . . . . . . . . . . . . 10-20
Washer . . . . . . . . . . . . . . . . . . . . . 10-21