2013 CHEVROLET AVALANCHE tow

Black plate (87,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-87
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles and
Four-Wheel Drive Vehicles with a
Single Speed Automatic
Transfer Case
Use the following procedure to dolly
tow the vehicle from the rear:
1. Attach the dolly to the towvehicle following the dolly
manufacturer's instructions. 2. Drive the rear wheels onto the
dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑42.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. For four-wheel drive vehicles with a single speed automatic
transfer case, shift the transfer
case to the Two-Wheel High
position.
8. Turn the ignition to LOCK/OFF. Four-Wheel Drive Vehicles with a
Two Speed Automatic
Transfer Case
Use the following procedure to dolly
tow a four-wheel drive vehicle from
the rear:
1. Attach the dolly to the tow
vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake on
page 9‑42.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.

Black plate (88,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
10-88 Vehicle Care
{WARNING
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). The driver or others
could be injured. Make sure the
parking brake is firmly set before
the transfer case is shifted to
N (Neutral).
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” under“Four-Wheel
Drive.”
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
N (Neutral)” under“Four-Wheel
Drive.”
Appearance Care
Exterior Care
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Notice: Do not use
petroleum-based, acidic,
or abrasive cleaning agents as
they can damage the vehicle's
paint, metal, or plastic parts.
If damage occurs, it would not be
covered by the vehicle's warranty.
Approved cleaning products can
be obtained from your dealer.
Follow all manufacturer
directions regarding correct
product usage, necessary safety
precautions, and appropriate
disposal of any vehicle care
product. Notice:
Avoid using
high-pressure washes closer than
30 cm (12 in) to the surface of the
vehicle. Use of power washers
exceeding 8,274 kPa (1,200 psi)
can result in damage or removal
of paint and decals.
Rinse the vehicle well, before
washing and after, to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not
recommended. If painted surfaces
are damaged, see your dealer to
have the damage assessed and
repaired. Foreign materials such as
calcium chloride and other salts, ice
melting agents, road oil and tar, tree
sap, bird droppings, chemicals from
industrial chimneys, etc., can

Black plate (89,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-89
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Occasional hand waxing or mild
polishing should be done to remove
residue from the paint finish. See
your dealer for approved cleaning
products.
Do not apply waxes or polishes to
uncoated plastic, vinyl, rubber,
decals, simulated wood, or flat paint
as damage can occur.
Notice:Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle. To keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.
Protecting Exterior Bright Metal
Parts
Regularly clean bright metal parts
with water or chrome polish on
chrome or stainless steel trim,
if necessary.
For aluminum, never use auto or
chrome polish, steam, or caustic
soap to clean. A coating of wax,
rubbed to a high polish, is
recommended for all bright metal
parts.
Cleaning Exterior Lamps/
Lenses and Emblems
Use only lukewarm or cold water, a
soft cloth, and a car washing soap
to clean exterior lamps, lenses and
emblems. Follow instructions under
"Washing the Vehicle" in this
section.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean rubber blades using a lint-free
cloth or paper towel soaked with
windshield washer fluid or a mild
detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking.
Replace the wiper blades if they
are worn or damaged. Damage
can be caused by extreme dusty
conditions, sand, salt, heat, sun,
snow, and ice.

Black plate (90,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
10-90 Vehicle Care
Weatherstrips
Apply silicone grease on
weatherstrips to make them last
longer, seal better, and not stick or
squeak. Lubricate weatherstrips
once a year. Black marks from
rubber material on painted surfaces
can be removed by rubbing with a
clean cloth. SeeRecommended
Fluids and Lubricants on
page 11‑12.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Wheels and Trim —Aluminum
or Chrome
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Notice: Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium,
calcium, or sodium chloride.
These chlorides are used on
roads for conditions such as ice
and dust. Always wash the
chrome with soap and water after
exposure.
Notice: To avoid surface damage,
do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Steering, Suspension, and
Chassis Components
Visually inspect the front and rear
suspension and steering system for
damaged, loose, or missing parts or
signs of wear. Inspect the power
steering for proper hook-up, binding,
leaks, cracks, chafing, etc. Visually
check constant velocity joints,
rubber boots, and axle seals for
leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.

Black plate (92,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
10-92 Vehicle Care
To prevent damage, do not clean
the interior using the following
cleaners or techniques:
.Never use a razor or any other
sharp object to remove a soil
from any interior surface.
.Never use a brush with stiff
bristles.
.Never rub any surface
aggressively or with excessive
pressure.
.Do not use laundry detergents
or dishwashing soaps with
degreasers. For liquid cleaners,
use approximately 20 drops
per 3.78 L (1 gal) of water.
A concentrated soap solution will
leave a residue that creates
streaks and attracts dirt. Do not
use solutions that contain strong
or caustic soap.
.Do not heavily saturate the
upholstery when cleaning.
.Do not use solvents or cleaners
containing solvents.
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
Commercial glass cleaners may be
used, if necessary, after cleaning
the interior glass with plain water.
Notice:To prevent scratching,
never use abrasive cleaners on
automotive glass. Abrasive
cleaners or aggressive cleaning
may damage the rear window
defogger.
Notice: Cleaning the windshield
with water during the first three to
six months of ownership will
reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with just
water and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft lint-free cloth
dampened with water.
.When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating brush attachment is being
used during vacuuming, only use it
on the floor carpet. Before cleaning,
gently remove as much of the soil
as possible using one of the
following techniques:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.For solid soils, remove as much
as possible prior to vacuuming.

Black plate (93,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Vehicle Care 10-93
To clean:
1. Saturate a clean lint-freecolorfast cloth with water or club
soda. Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth to
a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by club
soda or plain water. If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Notice:
Do not attach a device
with a suction cup to the display.
This may cause damage and
would not be covered by the
warranty.
Instrument Panel, Leather,
Vinyl, & Other Plastic Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
11-2 Service and Maintenance
Because of the way people
use vehicles, maintenance
needs vary. There may need
to be more frequent checks and
services. The Additional Required
Services‐Normal are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑15.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuel on
page 9‑55.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required
Services
‐Severe are for vehicles
that are:
.Mainly driven in heavy city traffic
in hot weather.
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Severe chart.
{WARNING
Performing maintenance work
can be dangerous and can
cause serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10‑3.

Black plate (7,1)Chevrolet Avalanche Owner Manual - 2013 - CRC - 8/27/12
Customer Information 13-7
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Take a trip to the Chevrolet Owner
Centre:
.Chat live with online help
representatives.
.Use the Vehicle Tools section.
.Access third party enthusiast
sites and social media networks.
.Locate owner resources such
as lease-end, financing, and
warranty information.
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download the owner manual for
your vehicle, quickly and easily.
.Find the
Chevrolet-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
(U.S. and Canada)
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program (Mexico)
As a new owner, your vehicle is
automatically enrolled in the
Roadside Assistance program. The
services are available at no cost
under the terms and conditions of
the program. The Roadside
Assistance program is not part of,
or included, in the coverage
provided by the New Vehicle Limited
Warranty.
Roadside Assistance provides
assistance to the driver and
passengers while driving the vehicle
within your city of residence or on
any passable road in Mexico, the
United States, and Canada.
Services are subject to the