2013 CADILLAC SRX tow

Black plate (9,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
Customer Information 13-9
If this happens, in addition to the
previously listed services and
prior to confirmation by the
dealership, you are entitled to
choose one of the following
alternatives, within the limits of
existing Roadside Assistance
program guidelines. If the costs
exceed the amount authorized
for these services, you must pay
the difference at the time of
service.
Roadside Assistance
will coordinate hotel
accommodations for all vehicle
travelers for up to two nights.
A rental car will be provided for
up to two days and the vehicle
must be returned to its original
destination, excluding vehicles
with a carrying capacity greater
than 3.5 tons.
Complimentary Transportation: If
you prefer to continue your trip
to the intended destination or
return to your place of
residence, and the trip requiresmore than eight hours driving on
the road, transportation for the
driver and passengers by first
class bus or coach commercial
airline will be provided to a
location chosen by Roadside
Assistance, depending on
availability at the chosen
destination. Restrictions apply
based on vehicle specifications.
If you are on the road, taxi
service to the nearest bus
station or airport will be
provided.
.*Complimentary
Transportation for Vehicle
Pick Up: Transportation to pick
up your vehicle after repairs are
complete. Once the dealer has
reported that the vehicle has
been repaired, Roadside
Assistance will provide bus or
commercial airline one-way
service (subject to availability)
for the person designated by you
to collect your vehicle at the
dealership's location if you or the
designated person are not in
the same town or city as the
dealership.
*These services are not provided
for U.S. or Canada residents. All
services provided in the U.S. and
Canada are at the owner's expense
and will be reimbursed by Roadside
Assistance.
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization
situations due to a major force
or unforeseen circumstances,
such as natural phenomena
of an extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.

Black plate (10,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
13-10 Customer Information
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Cadillac dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are
of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section. To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
E-mail
[email protected]
Cadillac reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.

Black plate (11,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
Customer Information 13-11
Roadside Service
(U.S. and Canada)
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to
6 years/110 000 km (70,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of
the New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.

Black plate (12,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
13-12 Customer Information
.Flat Tire Change:Service to
change a flat tire with a spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
6 years/110 000 km (70,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.

Black plate (16,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
13-16 Customer Information
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Service (Mexico) on
page 13‑7
orRoadside Service
(U.S. and Canada) on page 13‑11.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑26.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.

Black plate (3,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
INDEX i-3
Collision Damage Repair . . . . . 13-15
Compact Spare Tire . . . . . . . . . . 10-81
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-7Messages . . . . . . . . . . . . . . . . . . . . 5-31
Compressor Kit, Tire Sealant . . . . . . . . . . . . . . . . . . . . . . 10-67
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . 4-10
Convex Mirrors . . . . . . . . . . . . . . . . 2-19
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-14
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 5-23
Cooling System . . . . . . . . . . . . . . . 10-13 Engine Messages . . . . . . . . . . . . 5-32
Courtesy Lamps . . . . . . . . . . . . . . . . 6-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7 Cruise Control . . . . . . . . . . . . . . . . . 9-35
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Cruise Control, Active . . . . . . . . . 9-37
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service Publications
Ordering Information . . . . . . 13-17
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-15
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-20
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2 Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7
Door
Ajar Messages . . . . . . . . . . . . . . . 5-32
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-11
Rear Seat Pass-Through . . . . . 3-12
Drive Belt Routing, Engine . . . . . 12-3
Drive Systems
All-Wheel Drive . . . . . . . 10-23, 9-27
Driver Assistance Systems . . . . 9-46
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-27
Driving Assistance Systems . . . . . . . . . . 9-50
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-65
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-23
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4

Black plate (4,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-1
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-61
ECO Button . . . . . . . . . . . . . . . . . . . 9-26
Economy ModeFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Electric Parking Brake Light . . . 5-20
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-72
Electrical System
Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-35
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37
Overload . . . . . . . . . . . . . . . . . . . 10-34
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-39 Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2
Engine Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-17
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-14
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 5-23
Cooling System . . . . . . . . . . . . . 10-13
Cooling System Messages . . . 5-32
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-22
Gasoline Starting . . . . . . . . . . . . . 9-17
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-19
Oil Life System . . . . . . . . . . . . . 10-10
Oil Messages . . . . . . . . . . . . . . . . . 5-33
Overheating . . . . . . . . . . . . . . . . 10-18
Power Messages . . . . . . . . . . . . . 5-33
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-22 Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-70
Event Data Recorders . . . . . . . . 13-20
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-19
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter, Engine Air Cleaner . . . . . . . . . .10-11
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65
Changing . . . . . . . . . . . . . . . . . . . 10-75
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-95
Fluid Automatic Transmission . . . . .10-11
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-21
Power Steering . . . . . . . . . . . . . 10-19
Washer . . . . . . . . . . . . . . . . . . . . . 10-20
Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-20

Black plate (5,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
INDEX i-5
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . 9-50
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . 3-4
Heated and Ventilated . . . . . . . . . 3-9
Front Storage . . . . . . . . . . . . . . . . . . . 4-2
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-59 Additives . . . . . . . . . . . . . . . . . . . . . 9-60
E85 (85% Ethanol) . . . . . . . . . . . 9-61
Economy Driving . . . . . . . . . . . . . 1-23
Economy Light . . . . . . . . . . . . . . . 5-24
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-64
Filling the Tank . . . . . . . . . . . . . . . 9-62
Foreign Countries . . . . . . . . . . . . 9-60
Gasoline Specifications . . . . . . . 9-60
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Low Fuel Warning Light . . . . . . . 5-25
Recommended . . . . . . . . . . . . . . . 9-59
Requirements, California . . . . . 9-60
System Messages . . . . . . . . . . . . 5-33
Fuel Economy Mode . . . . . . . . . . . 9-26 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-35
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-34
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-37
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-39
G
Garage Door Opener . . . . . . . . . . 5-45Programming . . . . . . . . . . . . . . . . . 5-45
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-60
Gasoline Engine, Starting . . . . . . 9-17
Gauges Engine Coolant
Temperature . . . . . . . . . . . . . . . . 5-13
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . . 5-12
Speedometer . . . . . . . . . . . . . . . . . 5-11
Tachometer . . . . . . . . . . . . . . . . . . . 5-12
Trip Odometer . . . . . . . . . . . . . . . . 5-12
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-9 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-65
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-27
Hazard Warning Flashers . . . . . . . 6-5
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps . . . . . . . . . . . . . . . . . . . 10-27
Adaptive ForwardLighting (AFL) . . . . . . . . . . . . . . . . 6-3
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-26
Bulb Replacement . . . . . . . . . . 10-27
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-27
High-Beam On Light . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-26