
Black plate (10,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
13-10 Customer Information
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Cadillac dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are
of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section. To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
E-mail
[email protected]
Cadillac reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.

Black plate (11,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
Customer Information 13-11
Roadside Service
(U.S. and Canada)
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users
(U.S. Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to
6 years/110 000 km (70,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of
the New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.

Black plate (12,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
13-12 Customer Information
.Flat Tire Change:Service to
change a flat tire with a spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
6 years/110 000 km (70,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside
Service is more than an auto club or
towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting a
Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30-mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.

Black plate (14,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
13-14 Customer Information
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can
offer one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one-way or round-trip shuttle service
within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight
warranty repairs, and public
transportation is used instead of
your dealer's shuttle service, the
expense must be supported byoriginal receipts and can only be up
to the maximum amount allowed by
GM for shuttle service. In addition,
for U.S. customers, should you
arrange transportation through
a friend or relative, limited
reimbursement for reasonable
fuel expenses may be available.
Claim amounts should reflect actual
costs and be supported by original
receipts. See your dealer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right
to unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.

Black plate (19,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
Customer Information 13-19
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited.
Call Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1‐888‐446‐2000,
or write:
Canadian Cadillac Customer
Care Centre,
Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

Black plate (5,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
OnStar 14-5
5. Say“Yes”or say “No”to try
again. System responds: “OK,
storing
Place a Call Using a Stored
Number
1. Press=. System responds:
“OnStar ready.”
2. Say “Call
responds: “OK, calling
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
OnStar Mobile App
Download the OnStar RemoteLink
mobile app to select Apple, Android
and BlackBerry devices to check
vehicle fuel level, oil life, or tire pressure; to start the vehicle
(if equipped) or unlock it; or to
connect to an OnStar Advisor. For
OnStar RemoteLink information and
compatibility, see www.onstar.com
(U.S.), www.onstar.ca (Canada).
Diagnostics
OnStar Vehicle Diagnostics will
perform a vehicle check every
month. It will check the engine,
transmission, antilock brakes, and
major vehicle systems. It also
checks the tire pressures, if the
vehicle is equipped with the Tire
Pressure Monitoring System. If a
diagnostics check is needed
between e-mails, press
Q, and an
Advisor can run a check.
OnStar Additional
Information
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can assist in canceling or removing
account information. If OnStar
receives information that vehicle
ownership has changed, OnStar
may send a voice message to the
vehicle, requesting updated account
information.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible after acquiring the vehicle.
The Advisor will update vehicle
records and will explain the OnStar
service offers and options available.

Black plate (2,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-23Jump Starting . . . . . . . . . . . . . . . 10-82
Load Management . . . . . . . . . . . . . 6-8
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-30
Blade Replacement, Wiper . . . 10-25
Brake
Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 9-15
System Warning Light . . . . . . . . 5-20
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-20 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-27
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-21
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-28
System Messages . . . . . . . . . . . . 5-30
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Braking System Active Emergency . . . . . . . . . . . . 1-19
Break-In, New Vehicle . . . . . . . . . 9-14
Bulb Replacement . . . . . . . . . . . . 10-33 Back-up Lamps . . . . . . . . . . . . . 10-32
Halogen Bulbs . . . . . . . . . . . . . . 10-27
Headlamp Aiming . . . . . . . . . . . 10-26
Headlamps . . . . . . . . . . . . . . . . . 10-27 Bulb Replacement (cont'd)
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-27
License Plate Lamps . . . . . . . 10-33
Turn Signal Lamps . . . . . . . . . 10-31
Buying New Tires . . . . . . . . . . . . . 10-59
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-7
California Fuel Requirements . . . . . . . . . . . 9-60
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-22
Liftgate . . . . . . . . . . . . . . . . . . . . . . . 2-13
Winter Driving . . . . . . . . . . . . . . . . . 9-8
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-4
Tie-Downs . . . . . . . . . . . . . . . . . . . . . 4-4
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 6-7 Cargo Net . . . . . . . . . . . . . . . . . . . . . . 4-9
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-65
Charging System Light . . . . . . . . 5-17
Check Engine Light . . . . . . . . . . . . . . . . . . 5-17
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 3-36
Lower Anchors and Tethers for Children . . . . . . . . . 3-41
Older Children . . . . . . . . . . . . . . . . 3-34
Securing . . . . . . . . . . . . . . . . 3-50, 3-52
Systems . . . . . . . . . . . . . . . . . . . . . . 3-38
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-34
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-89
Interior Care . . . . . . . . . . . . . . . . 10-92
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, Instrument . . . . . . . . . . . . 5-10

Black plate (3,1)Cadillac SRX Owner Manual - 2013 - CRC - 11/9/12
INDEX i-3
Collision Damage Repair . . . . . 13-15
Compact Spare Tire . . . . . . . . . . 10-81
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-7Messages . . . . . . . . . . . . . . . . . . . . 5-31
Compressor Kit, Tire Sealant . . . . . . . . . . . . . . . . . . . . . . 10-67
Connections
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-4
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convenience Net . . . . . . . . . . . . . . 4-10
Convex Mirrors . . . . . . . . . . . . . . . . 2-19
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . 10-14
Engine TemperatureGauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 5-23
Cooling System . . . . . . . . . . . . . . . 10-13 Engine Messages . . . . . . . . . . . . 5-32
Courtesy Lamps . . . . . . . . . . . . . . . . 6-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . 13-13
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7 Cruise Control . . . . . . . . . . . . . . . . . 9-35
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Cruise Control, Active . . . . . . . . . 9-37
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Information Service Publications
Ordering Information . . . . . . 13-17
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3
D
Damage Repair, Collision . . . . . 13-15
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-20
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-5
Distracted Driving . . . . . . . . . . . . . . . 9-2 Dome Lamps . . . . . . . . . . . . . . . . . . . 6-7
Door
Ajar Messages . . . . . . . . . . . . . . . 5-32
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-11
Rear Seat Pass-Through . . . . . 3-12
Drive Belt Routing, Engine . . . . . 12-3
Drive Systems
All-Wheel Drive . . . . . . . 10-23, 9-27
Driver Assistance Systems . . . . 9-46
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-27
Driving Assistance Systems . . . . . . . . . . 9-50
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 9-65
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
For Better Fuel Economy . . . . . 1-23
Highway Hypnosis . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-4