2013 CADILLAC ESCALADE EXT radio

Black plate (25,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Driving and Operating 9-25
WARNING (Continued)
could be seriously injured. Plug
the cord into a properly grounded
three-prong 110-volt AC outlet.
If the cord will not reach, use a
heavy-duty three-prong extension
cord rated for at least 15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep it
away from moving engine parts.
If you do not, it could be
damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
.Audio System
.Power Windows
.OnStar System (if equipped)
.Sunroof (if equipped)
These features work when the key
is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the windows and sunroof continue
to work up to 10 minutes until any
door is opened. The radio continues
to work for up to 10 minutes or until
the driver door is opened.
Shifting Into Park
1. Hold the brake pedal down, then set the parking brake.
2. Move the shift lever into the P (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Turn the ignition key to LOCK/OFF.
4. Remove the key and take it with you. If you can leave the vehicle
with the ignition key in your
hand, the vehicle is in P (Park).
Leaving the Vehicle with the
Engine Running
{WARNING
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
(Continued)

Black plate (43,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Driving and Operating 9-43
Press this button, located next to
the radio, to disable URPA.
The indicator light comes on and
PARKING ASSIST OFF displays on
the Driver Information Center (DIC)
to indicate that URPA is off. See
Object Detection System Messages
on page 5‑31.
Notice:If you use URPA while the
tailgate is lowered, it may not
detect an object behind your
vehicle, and you might back into
the object and damage your
vehicle. Always verify the tailgate
is closed when using URPA or
turn off URPA when driving with
the tailgate lowered.
When the System Does Not
Seem to Work Properly
The following messages may be
displayed on the DIC:
SERVICE PARKING ASSIST: If
this message occurs, take the
vehicle to your dealer to repair the
system.
PARKING ASSIST OFF: This
message occurs if the driver
disables the system.
PARKING ASSIST BLOCKED SEE
OWNERS MANUAL: This
message can occur under the
following conditions:
.The ultrasonic sensors are not
clean. Keep the vehicle's rear
bumper free of mud, dirt, snow,
ice, slush, and frost. The
message may not clear until
frost or ice has melted all around
and inside the sensor.
.A trailer was attached to the
vehicle, or a bicycle or an object
was hanging out of the tailgate
during the current or last drive cycle. URPA will return to normal
operation after it is determined
the object is removed. This
could take a few drive cycles.
.A tow bar is attached to the
vehicle.
Other conditions may affect system
performance, such as vibrations
from a jackhammer or the
compression of air brakes on a very
large truck.
Rear Vision
Camera (RVC)
If available, the Rear Vision Camera
(RVC) system displays part of the
scene behind the vehicle.
{WARNING
The RVC system does not display
children, pedestrians, bicyclists,
animals, or any other object
located outside the camera's field
of view, below the bumper, (Continued)

Black plate (48,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
10-48 Vehicle Care
Tire Pressure for
High-Speed Operation
{WARNING
Driving at high speeds, 160 km/h
(100 mph) or higher, puts an
additional strain on tires.
Sustained high-speed driving
causes excessive heat buildup
and can cause sudden tire failure.
You could have a crash and you
or others could be killed. Some
high-speed rated tires require
inflation pressure adjustment for
high-speed operation. When
speed limits and road conditions
are such that a vehicle can be
driven at high speeds, make sure
the tires are rated for high-speed
operation, in excellent condition,
and set to the correct cold tire
inflation pressure for the
vehicle load.Vehicles with P265/65R18 or P285/
45R22 size tires require inflation
pressure adjustment when driving
the vehicle at speeds of 160 km/h
(100 mph) or higher. Set the cold
inflation pressure to 20 kPa (3 psi)
above the recommended tire
pressure shown on the Tire and
Loading Information Label. Return
the tires to the recommended cold
tire inflation pressure when
high-speed driving has ended. See
Vehicle Load Limits on page 9‑14
and
Tire Pressure on page 10‑46.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.

Black plate (49,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Vehicle Care 10-49
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires orwheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.
See
Tire Pressure Monitor
Operation on page 10‑49.
Federal Communications
Commission (FCC) Rules and
with Industry Canada
Standards
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
Rules and with Industry Canada
Standards RSS-GEN/210/220/310.
Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
sensors monitor the air pressure in
the tires and transmit the tire
pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
located on the instrument cluster.
If the warning light comes on, stop
as soon as possible and inflate the

Black plate (51,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Vehicle Care 10-51
.The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
“TPMS Sensor Matching
Process”later in this section.
.One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
.Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10‑54.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message come on
and stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions, using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool.
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition to ON/RUN with
the engine off.
3. Press the Remote Keyless Entry (RKE) transmitter's Qand "
buttons at the same time for
approximately five seconds. The
horn sounds twice to signal the
receiver is in relearn mode and
the TIRE LEARNING ACTIVE
message displays on the DIC
screen.

Black plate (74,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
10-74 Vehicle Care
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This avoids
sparks and helps save both
batteries. And it could save the
radio!
4. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative (−) jump starting
terminal. You should always use
these remote terminals instead
of the terminals on the battery.
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.
The remote negative (−) terminal
is a stud located on the right
front of the engine, where the
negative battery cable attaches.
See Engine Compartment
Overview on page 10‑5 for more
information on the location of the
remote positive (+) and remote
negative (−) terminals.
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{WARNING
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
(Continued)

Black plate (83,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Vehicle Care 10-83
3. Start on the outside edge of thesoil and gently rub toward the
center. Rotate the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by club
soda or plain water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
Following the cleaning process, a
paper towel can be used to blot
excess moisture.TEHAMA™ Leather
The leather surface on the seat was
not designed to be aggressively
cleaned using any commercial
product. Use a well wrung cloth
dampened with water to remove
dust. Do not use a wet cloth or
saturated the leather surface with
water. Allow the leather to dry
naturally. If a soil occurs that cannot
be completely removed, allow it to
become part of the natural markings
of the leather. The leather is
designed to have a natural
appearance and develop a more
vintage appearance with use.
Do not use heat to dry. Never use
steam to clean leather. Never use
spot lifters or spot removers on
leather. It is very important not to
use any commercial leather
cleaners and coatings that are sold
to preserve and protect leather. Not
only are those products not
necessary, they will permanently
and adversely change the
appearance and feel of the leather.
Never use silicone or wax-based products, or those containing
organic solvents to clean the
interior. Never use shoe polish on
leather.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Instrument Panel, Leather,
Vinyl, & Other Plastic Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more

Black plate (1,1)Cadillac Escalade EXT Owner Manual - 2013 - CRC - 4/5/12
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-5
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-6
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-12 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-12
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-14
Service Publications Ordering Information . . . . . . 13-16
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-18
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-18
Event Data Recorders . . . . . . 13-19
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-20
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.