Black plate (4,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
4 New Vehicle Limited Warranty
What Is Covered
General Motors will provide for
repairs to the vehicle during the
Warranty Period in accordance with
the terms, conditions and limitations
contained in this booklet.
Warranty Applies
This warranty is for Cadillac
vehicles originally sold in Canada,
registered in Canada and normally
operated in Canada. GM warranty
coverages may be void or subject to
restrictions on GM vehicles that
have been imported or exported.
Repairs Covered
This warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle,
related to materials or workmanship
occurring during the Warranty
Period. Needed repairs will be
performed using new or
remanufactured, or refurbished
parts.No Charge
Warranty repairs, including Towing,
Parts and Labour, will be made at
No Charge.
Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Cadillac dealership
within the Warranty Period, and
request the needed repair.
Reasonable time must be allowed
for the dealership to perform
necessary repairs.
Warranty Period
The Warranty Period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the Coverage period.
Base Warranty Coverage
The complete vehicle is covered for
4 years or 80 000 kilometres,
whichever comes first, except for
other coverages listed here under
“What Is Covered”and those items
listed under“What Is Not Covered.”Powertrain Component Warranty
Coverage
The powertrain is covered for
6 years or 110 000 kilometres,
whichever comes first, except for
other coverages listed here under
“What Is Covered”and those items
listed under“What Is Not Covered”
later in this section.
Engine Coverage includes:All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts are
covered until the first scheduled
maintenance interval.
Black plate (5,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
New Vehicle Limited Warranty 5
Exclusions:Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter,
mounts, seals, and gaskets as well
as any electrical components
internal to the transmission/
transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.).Exclusions:Excluded from the
powertrain coverage are
transmission cooling lines, hoses,
radiator, sensors, wiring and
electrical connectors. Also excluded
are the clutch and pressure plate as
well as any Transmission Control
Module and/or module
programming.
Transfer Case Coverage includes:
All internally lubricated parts, case,
mounts, seals, and gaskets as well
as any electrical components
internal to the transfer case. Also
covered are any actuators directly
connected to the transfer case as
well as encoder motor.
Exclusions:Excluded from the
powertrain coverage are transfer
case cooling lines, hoses, radiator,
sensors, wiring, and electrical
connectors as well as the transfer
case control module and/or module
programming.Drive Systems Coverage
includes:All internally lubricated
parts, final drive housings, axle
shafts and bearings, constant
velocity joints, propeller shafts, and
universal joints. All mounts,
supports, seals, and gaskets as well
as any electrical components
internal to the drive axle. Also
covered are any actuators directly
connected to the drive axle (e.g.,
front differential actuator).
Exclusions:Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses,
radiator, sensors, wiring, and
electrical connectors related to drive
systems as well as any drive system
control module and/or module
programming.
Black plate (10,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
10 New Vehicle Limited Warranty
GM Licensed and Integrated
Business Partner (IBP) Accessories
are covered under the
accessory-specific manufacturer’s
warranty and are not warranted by
GM or its dealers.
Other Exclusions
Notice:This warranty excludes:
Any communications device that
becomes unusable or unable to
function as intended due to
unavailability of compatible
wireless service or GPS satellite
signals.
What Is Not Covered
Tire and Wheel Damage and Wear
Normal tire wear or wear-out is not
covered. Tire wear is influenced by
many variables such as road
conditions, driving styles, vehicle
weight, and tire construction.
Uniform tire wear is a normal
condition, and is not considered a
defect. Road hazard damage such
as punctures, cuts, snags, andbreaks resulting from pothole
impact, curb impact, or from other
objects is not covered. Tire wear
due to misalignment beyond the
warranty period is not covered.
Also, damage from improper
inflation, overloading, spinning, as
when stuck in mud or snow, tire
chains, racing, improper mounting
or dismounting, misuse, negligence,
alteration, improper repair, accident,
collision, fire, vandalism,
or misapplication is not covered.
Damage to wheels or tire sidewalls
caused by automatic car washes or
cleaning agents is not covered.
Damage Due to Accidents,
Misuse, or Alteration
The New Vehicle Limited Warranty
does not cover damage caused as
the result of any of the following:
.Collision, fire, theft, freezing,
vandalism, riot, explosion,
earthquake, water or flood,
windstorm, lightning, or objects
striking the vehicle;
.Misuse of the vehicle such as
spinning the wheels, driving over
curbs, overloading, racing,
or other competition. Proper
vehicle use is discussed in the
Owner Manual;
.Alteration, modification,
or tampering to the vehicle,
including, but not limited to the
body, chassis, powertrain,
driveline, software, or other
components after final assembly
by GM
.Coverages do not apply if the
odometer has been
disconnected, its reading has
been altered, or kilometrage
cannot be determined;
.Installation of non-GM (General
Motors) parts
.Water or fluid contamination
.Damage resulting from hail,
floods, windstorms, lightning,
and other environmental
conditions
Black plate (12,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
12 New Vehicle Limited Warranty
Where to Go for Maintenance
Your new GM vehicle was designed
and built to the highest quality
standards and that quality means
reliability, long-life and economical
operation for years to come. The
investment you made in your new
GM vehicle can be best maintained
at your GM dealer who offers quality
service and Genuine GM Parts
specifically designed for your GM
vehicle.
GM recommends having
maintenance performed by an
authorized GM dealership. GM
dealer technicians are specifically
trained to maintain and repair GM
vehicles. They stay current on the
latest service information through
GM technical bulletins, service
publications and training courses.
Many are also certified through the
technical training process. In
addition, your GM dealer has
special tools, equipment, computer
software and complete access to
product updates, applicable to yourvehicle to ensure fast and accurate
diagnostics. This level of service is
only available at an authorized GM
dealership.
Maintenance
All vehicles require periodic
maintenance. Maintenance
services, such as those detailed in
the owner manual are the owner's
expense.
Vehicle lubrication, cleaning,
or polishing are not covered. Failure
of or damage to components
requiring replacement or repair due
to vehicle use, wear, exposure,
or lack of maintenance is not
covered.
Items such as, but not limited to:
.Audio System Cleaning
.Brake Pads and Linings
.Clutch Linings
.Coolants and Fluids
.Filters
.Keyless Entry (or other remote
transmitter/receiver batteries)*
.Limited Slip Rear Axle Service
.Tire Rotation
.Wheel Alignment/Balance**
.Wiper Inserts
are covered up to the first
maintenance inspection period
outlined in the owner manual. Any
replacement at the time of,
or beyond the maintenance
inspection period is considered
maintenance, and is not covered as
part of the New Vehicle Limited
Warranty. The New Vehicle Limited
Warranty only covers components
when replacement or repair of these
components is the result of a defect
in material or workmanship.
* Consumable battery covered up to
12 months only.
** Maintenance items after
12 000 kilometres.
Black plate (20,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
20 Things to Know About the New Vehicle Limited Warranty
Also, the warranty does not cover a
rebuilt vehicle after it has suffered
such extensive collision damage in
an accident that it was written-off or
deemed to be written-off, even if the
rebuilt vehicle uses undamaged
parts and components from the
written-off vehicle.
Additionally, General Motors does
not warranty non-GM parts,
calibrations and/or software
modifications.The use of parts,
control module calibrations,
software modifications, and/or any
other alterations not issued through
General Motors will void the
warranty coverage for those
components that are damaged or
otherwise affected by the installation
of the non-GM part, control module
calibration, software modification,
and/or other alteration.
The only exception is that non-GM
parts labeled“Certified to EPA
Standards”are covered by the
Federal Emissions Performance
Warranty.Recreation Vehicle and Special
Body or Equipment Alterations
Installations, or alterations to the
original equipment vehicle (or
chassis), as manufactured and
assembled by General Motors, are
not covered by this warranty. The
body company (assembler) is solely
responsible for warranties on the
body or equipment and any
alterations to any of the parts,
components, systems,
or assemblies installed by GM.
Examples include, but are not
limited to, special body installation
or conversion (such as recreational
vehicles), the installation of a
non-GM part, cutting, welding, or the
disconnecting of original equipment
vehicle or chassis parts and
components, extension of
wheelbase, suspension and
driveline modifications, and axle
additions.
Pre-Delivery Service
Defects in or damage to the
mechanical, electrical, sheet metal,
paint, trim, and other components of
your vehicle may occur at the
factory or while it is being
transported to the dealership.
Normally, any defect or damage
occurring during assembly is
detected and corrected at the
factory during the inspection
process. In addition, dealerships are
obligated to inspect each vehicle
before delivery. They repair any
uncorrected factory defects and any
transit damage detected before the
vehicle is delivered to you.
Any defects still present at the time
the vehicle is delivered to you are
covered by the warranty. If you find
any such defects when you take
delivery, please advise your Cadillac
dealer without delay.
Black plate (24,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
24 Emission Warranty Parts List
Listed below are most of the
systems that affect emissions of
your vehicle. Emission control
components of these systems are
covered by the Emission Control
Systems Warranty as applicable.
Items that require replacement as
scheduled maintenance are covered
by the Emission Control Systems
Warranty, or up to the replacement
interval specified in your owner
manual, whichever comes first.
If failure of one of the above parts
results in failure of another part
under the Emission Control Systems
Warranty, both will be covered by
this warranty. For detailed
information concerning specific
parts covered by the Emission
Control Systems Warranty, ask your
dealerImportant:Certain parts may be
covered beyond these warranties if
shown with asterisk as follows:
* 8 years/130 000 kilometres,
whichever comes first, Federal
Emission Control System Warranty
coverage.
Powertrain Control System
Camshaft Position Actuator
Camshaft Position Actuator Valve
Coolant Level Sensor
Data Link Connector
Engine Control Module (ECM) *
Engine Coolant Temperature Sensor
Fuel Control Module *
Intake Air Temperature Sensor
Malfunction Indicator Lamp
Manifold Absolute Pressure Sensor
Mass Air Flow Sensor
Oil Pressure Sensor Active Fuel
Management™(AFM) only
Oxygen Sensor(s)Powertrain Control Module (PCM) *
Throttle Position Sensor
Vehicle Control Module (VCM) *
Vehicle Speed Sensor
Wheel Speed Sensor
Transmission Controls and
Torque Management
GMLAN (CAN) Communications
Circuit
Manual Transmission Clutch Switch
Park/Neutral Switch
Torque Converter Clutch Solenoids
Torque Converter Clutch Switch
Transmission Control Module *
Transmission Fluid Temperature
Sensor
Transmission Gear Selection Switch
(Diesel)
Transmission Internal Mode Switch
Transmission Pressure Control
Solenoids