2013 CADILLAC CTS lock

Black plate (4,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
4 New Vehicle Limited Warranty
What Is Covered
General Motors will provide for
repairs to the vehicle during the
Warranty Period in accordance with
the terms, conditions and limitations
contained in this booklet.
Warranty Applies
This warranty is for Cadillac
vehicles originally sold in Canada,
registered in Canada and normally
operated in Canada. GM warranty
coverages may be void or subject to
restrictions on GM vehicles that
have been imported or exported.
Repairs Covered
This warranty covers repairs to
correct any vehicle defect, not slight
noise, vibrations, or other normal
characteristics of the vehicle,
related to materials or workmanship
occurring during the Warranty
Period. Needed repairs will be
performed using new or
remanufactured, or refurbished
parts.No Charge
Warranty repairs, including Towing,
Parts and Labour, will be made at
No Charge.
Obtaining Repairs
To obtain warranty repairs, take the
vehicle to a Cadillac dealership
within the Warranty Period, and
request the needed repair.
Reasonable time must be allowed
for the dealership to perform
necessary repairs.
Warranty Period
The Warranty Period for all
coverages begins on the date the
vehicle is first delivered or put in
use and ends at the expiration of
the Coverage period.
Base Warranty Coverage
The complete vehicle is covered for
4 years or 80 000 kilometres,
whichever comes first, except for
other coverages listed here under
“What Is Covered”and those items
listed under“What Is Not Covered.”Powertrain Component Warranty
Coverage
The powertrain is covered for
6 years or 110 000 kilometres,
whichever comes first, except for
other coverages listed here under
“What Is Covered”and those items
listed under“What Is Not Covered”
later in this section.
Engine Coverage includes:All
internally lubricated parts, engine oil
cooling hoses and lines. Also
included are all actuators and
electrical components internal to the
engine (e.g., Active Fuel
Management Valve Lifter Oil
Manifold) cylinder head, block,
timing gears, timing chain, timing
cover, oil pump/oil pump housing,
OHC carriers, valve covers, oil pan,
seals, gaskets, manifolds, flywheel,
water pump, harmonic balancer,
engine mount, turbocharger, and
supercharger. Timing belts are
covered until the first scheduled
maintenance interval.

Black plate (5,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
New Vehicle Limited Warranty 5
Exclusions:Excluded from the
powertrain coverage are sensors,
wiring, connectors, engine radiator,
coolant hoses, coolant, and heater
core. Coverage on the engine
cooling system begins at the inlet to
the water pump and ends with the
thermostat housing and/or outlet
that attaches to the return hose.
Also excluded is the starter motor,
entire pressurized fuel system
(in-tank fuel pump, pressure lines,
fuel rail(s), regulator, injectors, and
return line) as well as the Engine/
Powertrain Control Module and/or
module programming.
Transmission/Transaxle Coverage
includes:All internally lubricated
parts, case, torque converter,
mounts, seals, and gaskets as well
as any electrical components
internal to the transmission/
transaxle. Also covered are any
actuators directly connected to the
transmission (slave cylinder, etc.).Exclusions:Excluded from the
powertrain coverage are
transmission cooling lines, hoses,
radiator, sensors, wiring and
electrical connectors. Also excluded
are the clutch and pressure plate as
well as any Transmission Control
Module and/or module
programming.
Transfer Case Coverage includes:
All internally lubricated parts, case,
mounts, seals, and gaskets as well
as any electrical components
internal to the transfer case. Also
covered are any actuators directly
connected to the transfer case as
well as encoder motor.
Exclusions:Excluded from the
powertrain coverage are transfer
case cooling lines, hoses, radiator,
sensors, wiring, and electrical
connectors as well as the transfer
case control module and/or module
programming.Drive Systems Coverage
includes:All internally lubricated
parts, final drive housings, axle
shafts and bearings, constant
velocity joints, propeller shafts, and
universal joints. All mounts,
supports, seals, and gaskets as well
as any electrical components
internal to the drive axle. Also
covered are any actuators directly
connected to the drive axle (e.g.,
front differential actuator).
Exclusions:Excluded from the
powertrain coverage are all wheel
bearings, drive wheel front and rear
hub bearings, locking hubs, drive
system cooling, lines, hoses,
radiator, sensors, wiring, and
electrical connectors related to drive
systems as well as any drive system
control module and/or module
programming.

Black plate (19,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
Things to Know About the New Vehicle Limited Warranty 19
Some vehicle lines, which are sold
only in Canada, may not be
serviced by all General Motor's
dealers in the United States.
If warranty service is necessary
while you are in the United States
please contact the Canadian
Customer Care Centre (CCC) for
guidance. SeeCustomer Assistance
Offices on page 33for CCC
information. Customer Care
Ambassadors will direct you to a
dealership and assist the repairing
dealer in obtaining the necessary
parts and technical information. You
may be charged for these repairs.
For reimbursement consideration by
General Motors of Canada upon
your return home, provide your
dealer with a statement of
circumstances, the original repair
order, proof of ownership and any
“paid”receipts indicating the work
performed and parts replaced.Touring Owner Service—
Countries Other Than Canada,
the United States, and Mexico
If you are touring in a foreign
country and repairs are needed, it is
suggested you make your vehicle
available to a General Motors
dealership, preferably one that
handles your vehicle line.
Important:Repairs made
necessary by the use of improper or
dirty fuels and lubricants are not
covered under warranty. See your
owner’s manual for additional
information on fuel requirements
when operating in foreign countries.
Warranty Service—Canadian
Sold Vehicles Registered and
Operated Outside Canada
This warranty applies to GM
vehicles registered in Canada and
normally operated in Canada. If you
have permanently relocated and
established household residency in
another country, GM may authorize
the performance of repairs based onthe warranty coverage for vehicles
generally sold by GM in that
country. Contact an authorized GM
dealer in your country for
assistance. GM warranty coverages
may be void or subject to
restrictions on GM vehicles that
have been imported or exported.
Original Equipment Alterations
This warranty does not cover any
damage or failure resulting from
modification or alteration to the
vehicle's original equipment as
manufactured or assembled by
General Motors.
Examples of the types of alterations
that would not be covered include,
but are not limited to, any non-GM
part or accessory, any non-GM theft
alarm, remote starting device or
remote locking system, or the
cutting, welding or disconnecting of
the vehicle's original equipment
parts and components.