Black plate (29,1)Canadian Cadillac Limited Warranty and Owner Assistance Information -
2013 - 1st crc - 3/6/12
Things to Know About the Emission Control Systems Warranty 29
receipts and failed parts in order to
receive compensation for warranty
repairs reimbursable due to an
emergency.
If in a situation where you are
significantly inconvenienced and it is
necessary to have repairs
performed by other than an
authorized General Motors
dealership and you believe the
repairs are covered by the Emission
Control Systems Warranty, take the
replaced parts and your receipt to
your General Motors dealership
handling your vehicle line for
reimbursement consideration.
Receipts and records covering the
performance of regular maintenance
or emergency repairs should be
retained in the event questions arise
concerning maintenance. These
receipts and records should be
transferred to each subsequent
owner of this vehicle. GM will not
deny warranty coverage based
solely on the absence of
maintenance records. However, GMmay deny a warranty claim if a
failure to perform scheduled
maintenance resulted in the failure
of a warranted part. You should also
be aware that GM may deny you
warranty coverage if your vehicle or
a part has failed due to abuse,
neglect, improper maintenance,
or modifications not approved
by GM.
Claims Procedure
Make your vehicle available to any
authorized Cadillac dealer as soon
as possible after failing a provincial
I/M test or at any time you suspect a
defect in a part. Ifallthe above
conditions are met, GM warrants
that your dealer will replace, repair,
or adjust to GM specifications, at no
charge to you, any of the parts listed
underEmission Warranty Parts List
on page 24, which may be
necessary to cause your vehicle to
conform to the applicable emission
standards.Repairs which do not qualify will be
charged to you.
In the event a warranty matter is not
handled to your satisfaction, refer to
Customer Satisfaction Procedure on
page 30.
