Black plate (3,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
Driving and Operating 9-3
{WARNING
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system, including pairing and using
a cell phone.
If equipped, refer to the navigation
manual for information on that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3‑12.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be careless and make mistakes.
Anticipate what they might do
and be ready.
.Allow enough following distance
between you and the driver in
front of you.
.Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{WARNING
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious
—or even
fatal —collision if you drive after
drinking.
(Continued)
WARNING (Continued)
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Black plate (45,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
Driving and Operating 9-45
continued driving, the system needs
service. Take the vehicle to your
dealer.
FCC Information
SeeRadio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Rear Vision
Camera (RVC)
The vehicle may have a rear vision
camera system. Read this entire
section before using it.
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle.
{WARNING
The RVC system does not display
children, pedestrians, bicyclists,
animals, or any other object
located outside the camera's field
of view, below the bumper,
or under the vehicle. Perceived
distances may be different from
actual distances. Do not back the
vehicle using only the RVC
screen, during longer, higher
speed backing maneuvers,
or where there could be cross
traffic. Failure to use proper care
before backing may result in
injury, death, or vehicle damage.
Always check behind and around
the vehicle before backing.
Using the System
When the driver shifts the vehicle
into R (Reverse), the video image
automatically appears on the
navigation screen, or on the inside
rearview mirror. Once the driver shifts out of R (Reverse), the
navigation screen will go back to the
last screen that had been displayed,
or the video image will automatically
disappear from the mirror after a
delay.
The delay after shifting out of
R (Reverse) is approximately
five seconds. The delay can be
canceled by performing one of the
following:
.Shift into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
Rear Vision Camera Error
Messages
Service Rear Vision Camera
System: This message can display
when the system is not receiving
information it requires from other
vehicle systems.
d(Service Rear Vision Camera
System Icon): This icon can
display when the system is not
receiving information it requires from
other vehicle systems.
Black plate (36,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
10-36 Vehicle Care
Mini-Fuses Usage11 Not Used
19 Antilock Braking System (ABS)
22 Display
23 Not Used Mini-Fuses Usage
24 Body Control Module 1
25 Automatic Forward Lighting System
(HID Only)
26 Body Control Module 5 Mini-Fuses Usage
27 Body Control Module 4
28 Navigation Motor
29 All-Wheel Drive
30 Transmission Control Module
Battery
31 Horn
33 Left Low-Beam Headlamp
(Domestic
Non-HID Only)
34 Pedestrian Protection System
(Export Only)
35 Body Control Module 3
36 Body Control Module 2
38 Headlamp Washer (HID Only)
Black plate (40,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
10-40 Vehicle Care
Mini‐Fuses Usage11 Not Used
19 Antilock Braking System (ABS)
22 Display
23 Sunroof Mini‐Fuses Usage
24 Body Control Module 1
25 Automatic Forward Lighting System
(HID Only)
26 Body Control Module 5 Mini‐Fuses Usage
27 Body Control Module 4
28 Navigation Motor
29 Not Used
30 Transmission Control Module
Battery
31 Horn
33 Not Used
34 Pedestrian Protection System
(Export Only)
35 Body Control Module 3
36 Body Control Module 2
38 Headlamp Washer (HID Only)
40 Not Used
41 Air Conditioning Compressor Clutch
Black plate (44,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
10-44 Vehicle Care
Mini‐Fuses Usage27 Body Control Module 4
28 Navigation Motor
29 All-Wheel Drive
30 Transmission Control Module
Battery
31 Horn
33 Left Low‐Beam Headlamp
(Domestic Non‐
HID Only)
34 Pedestrian Protection System
(Export Only)
35 Body Control Module 3
36 Body Control Module 2
38 Headlamp Washer (HID Only) Mini‐Fuses Usage
40 Right Low‐Beam Headlamp
(Domestic Non‐
HID Only)
41 Air Conditioning Compressor Clutch
43 Low‐Beam Daytime Running Lamps
(non‐HID), Left
Daytime Running
Lamps (HID), Left
Trailer Turn Signal
(Export Only)
46 Left High‐Beam Headlamp
47 Right High‐Beam Headlamp
50 Right Daytime Running Lamp
51 Airbag System Ignition Switch Mini‐Fuses Usage
52 Engine Control Module Ignition,
Transmission
Control Module
Ignition
54 Power Moding (Immobilizer
Module, Ignition
Switch)
55 Not Used
56 Windshield Wipers
57 Right Low‐Beam (HID Only)
58 Daytime Running Lamps (non‐HID),
Left Low‐Beam
(HID Only)
59 Right Daytime Running Lamp (HID
Only), Right Trailer
Turn Signal
(Export Only)
Black plate (47,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
Vehicle Care 10-47
Mini-Fuses Usage11 Not Used
19 Antilock Braking System (ABS)
22 Display
23 Sunroof Mini-Fuses Usage
24 Body Control Module 1
25 Automatic Forward Lighting System
(HID Only)
26 Body Control Module 5 Mini-Fuses Usage
27 Body Control Module 4
28 Navigation Motor
29 Not Used
30 Transmission Control Module
Battery
31 Horn
33 Not Used
34 Pedestrian Protection System
(Export Only)
35 Body Control Module 3
36 Body Control Module 2
38 Headlamp Washer (HID Only)
40 Not Used
41 Air Conditioning Compressor Clutch
Black plate (1,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-5
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Scheduling Service Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-12 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-13
Collision Damage Repair (U.S. and Canada) . . . . . . . . 13-14
Service Publications Ordering Information . . . . . . 13-16
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-18
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-18
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
Event Data Recorders . . . . . . 13-19
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-20
Navigation System . . . . . . . . . 13-20
Radio Frequency Identification (RFID) . . . . . . . 13-20
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-20
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
your dealership or the general
manager.
Black plate (20,1)Cadillac CTS/CTS-V Owner Manual - 2013 - crc2 - 8/22/12
13-20 Customer Information
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation; about
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
Navigation System
If the vehicle is equipped with a
navigation system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the navigation manual for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as Remote Keyless Entry (RKE)
transmitters for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or recordpersonal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐GEN/210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.