2013 BUICK VERANO dead battery

Black plate (56,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
9-56 Driving and Operating
.Will any holes be made in the
body of the vehicle when the
trailer hitch is installed? If so,
seal the holes when the hitch is
removed. If the holes are not
sealed, dirt, water, and deadly
carbon monoxide (CO) from the
exhaust can get into the vehicle.
SeeEngine Exhaust on
page 9‑24.
Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue of
the trailer to help prevent the tongue
from contacting the road if it
becomes separated from the hitch.
Leave enough slack so the rig can
turn. Never allow safety chains to
drag on the ground.
Trailer Brakes
Does the trailer have its own
brakes? Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted, and
maintained properly.
Because the vehicle has antilock
brakes, do not tap into the vehicle's
brake system. If this is done, both
brake systems will not work well,
or at all.
Conversions and
Add-Ons
Add-On Electrical
Equipment
Notice: Some electrical
equipment can damage the
vehicle or cause components to
not work and would not be
covered by the warranty. Always
check with your dealer before
adding electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3‑28 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3‑29.

Black plate (69,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Vehicle Care 10-69
9. Start the engine in the vehiclewith the good battery and run
the engine at idle speed for at
least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Notice: If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct
order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.Towing
Towing the Vehicle
Notice: Incorrectly towing a
disabled vehicle may cause
damage to the vehicle. The
disabled vehicle should be towed
on a flatbed car carrier. Use care
when there is low ground
clearance and/or special
equipment.
Attempting to pull the vehicle
onto a flatbed without following
the proper steps could damage
the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
See Roadside Assistance Program
(Mexico) on page 13‑7 orRoadside
Assistance Program (U.S. and
Canada) on page 13‑10.
To load a vehicle onto a flatbed
carrier:
1. The vehicle must be on a flat surface. 2. The front tires must be properly
inflated. If necessary, move a
rear tire to the front to replace a
flat or damaged tire.
3. Place a 1.2 m (4 ft) X 102 mm
(4 in) X 102 mm (4 in) wood
beam (4) under the front cradle
crossmember (3), and on top of
both tow chains (5) to ensure the
tow chains do not come into
contact with the front fascia (1).
Try to minimize the contact of
the chains with the flexible
air dam (2).

Black plate (8,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
13-8 Customer Information
This service is limited to the
transfer of the vehicle to the
repair facility.
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out.
.Battery Jump Start: Service to
jump start a dead battery.
.*Emergency Messages:
Transmission of urgent phone
messages.
.*Emergency Calls: Call for
emergency services.
.*Dealership Location
Assistance: Information
regarding addresses and
telephone numbers for Buick
dealers.
.Emergency Towing: Tow to the
nearest dealer for warranty
service if the vehicle cannot be
driven.
If the vehicle is involved in an
accident during the commission
of a crime, administrative
violation, or breach of traffic
regulations, Roadside
Assistance will not provide
service. When the vehicle is not
accessible to be towed, all
maneuvers required to access it
will be at the owner's expense.
If the vehicle is in another city
outside of your residence,
Roadside Assistance is limited
to moving the vehicle to the
nearest dealer. If you would like
the vehicle moved to a different
dealer, you will be asked to
cover the difference in cost at
the time of the move.If the vehicle cannot be received
by the nearest Buick dealer due
to scheduling conflicts, the
vehicle will be taken to a safe
place where it will remain for up
to 48 hours until it can be taken
to the dealer. If the storage costs
exceed the amount authorized,
the owner is responsible to pay
the difference at the time of
service. Contact Roadside
Assistance for more information
on authorized amounts.
.*Trip Interruption: This service
is provided if you are prevented
from further usage of your
vehicle while traveling and it is
not possible for the nearest
Buick dealership to repair the
vehicle the same day, requiring
the vehicle to stay at the
dealership for a night or more.

Black plate (11,1)Buick Verano Owner Manual - 2013 - crc - 10/17/12
Customer Information 13-11
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.