Black plate (72,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-72 Vehicle Care
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
For vehicles with high gloss
surfaces or vehicle displays, use a
microfiber cloth to wipe surfaces.
Before wiping the surface with the
microfiber cloth, use a soft bristle
brush to remove dirt that could
scratch the surface. Then use the
microfiber cloth by gently rubbing to
clean. Never use window cleaners
or solvents. Periodically hand wash
the microfiber cloth separately,
using mild soap. Do not use bleach
or fabric softener. Rinse thoroughly
and air dry before next use.
Notice:Do not attach a device
with a suction cup to the display.
This may cause damage and
would not be covered by the
warranty.
Instrument Panel, Leather,
Vinyl, and Other Plastic
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Notice: Soaking or saturating
leather, especially perforated
leather, as well as other interior
surfaces, may cause permanent
damage. Wipe excess moisture
from these surfaces after
cleaning and allow them to dry
naturally. Never use heat, steam,
spot lifters, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of leather
or soft trim and are not
recommended. Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Notice:
Use of air fresheners may
cause permanent damage to
plastics and painted surfaces.
If an air freshener comes in
contact with any plastic or
painted surface in the vehicle,
blot immediately and clean with a
soft cloth dampened with a mild
soap solution. Damage caused by
air fresheners would not be
covered by the vehicle warranty.
Cargo Cover and
Convenience Net
Wash with warm water and mild
detergent. Do not use chlorine
bleach. Rinse with cold water, and
then dry completely.
Black plate (1,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-4
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement
parts. See “Engine Specifications”
under Capacities and Specifications
on page 12-2 for the vehicle's
engine code.
Service Parts
Identification Label
If equipped, this label on the inside
of the glove box, has the following
information:
.Vehicle Identification
Number (VIN).
.Model designation.
.Paint information.
.Production options and special
equipment.
Do not remove this label from the
vehicle.
Black plate (2,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
13-2 Customer Information
Customer Information
Customer Satisfaction
Procedure (U.S. and
Canada)
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager. STEP TWO:
If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1‐800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
Black plate (4,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
i-4 INDEX
Driving (cont'd)Vehicle Load Limits . . . . . . . . . . . 9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Driving the Vehicle . . . . . . . . . . . . . . . . iv
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-3
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . 9-47
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-28
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-27
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-31
Overload . . . . . . . . . . . . . . . . . . . 10-27
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-33
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 14-2 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-10
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-14
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-12
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-11
Coolant Temperature Warning Light . . . . . . . . . . . . . . . 5-19
Cooling System . . . . . . . . . . . . . .10-11
Cooling System Messages . . . 5-27
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-22
Heater . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Oil Life System . . . . . . . . . . . . . . . 10-9
Oil Messages . . . . . . . . . . . . . . . . . 5-27
Overheating . . . . . . . . . . . . . . . . 10-15
Power Messages . . . . . . . . . . . . . 5-27
Pressure Light . . . . . . . . . . . . . . . . 5-20
Running While Parked . . . . . . . . 9-23
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-17 Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Event Data Recorders . . . . . . . . 13-19
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6
Extender, Safety Belt . . . . . . . . . . 3-21
Exterior Lamp Controls . . . . . . . . . 6-1
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter, Engine Air Cleaner . . . . . . . . . 10-10
First Aid Kit . . . . . . . . . . . . . . . . . . . . . 4-5
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-55 Changing . . . . . . . . . . . . . . . . . . . 10-57
Floor Mats . . . . . . . . . . . . . . . . . . . . 10-73
Fluid Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-18
Washer . . . . . . . . . . . . . . . . . . . . . 10-16
Fog Lamps Front . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Black plate (5,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-12
Folding Seatback . . . . . . . . . . . . . . . 3-9
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . 9-34
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Front Seat Armrest . . . . . . . . . . . . . 3-8
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Additives . . . . . . . . . . . . . . . . . . . . . 9-43
Economy Driving . . . . . . . . . . . . . 1-20
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-46
Filling the Tank . . . . . . . . . . . . . . . 9-44
Foreign Countries . . . . . . . . . . . . 9-43
Gasoline Specifications . . . . . . . 9-43
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Low Fuel Warning Light . . . . . . . 5-21
Recommended . . . . . . . . . . . . . . . 9-42
Requirements, California . . . . . 9-43
System Messages . . . . . . . . . . . . 5-28 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-28
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-27
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-31
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-33
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-43
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-11
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . . 5-10
Tachometer . . . . . . . . . . . . . . . . . . . 5-10
Trip Odometer . . . . . . . . . . . . . . . . 5-10
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-23
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-23
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-23
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Daytime Running Lamps
(DRL) Indicator Light . . . . . . . . 5-21
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-22
Black plate (6,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
i-6 INDEX
HeatedSteering Wheel . . . . . . . . . . . . . . . . 5-3
Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-12
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-21
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hill Start Assist (HSA) . . . . . . . . . 9-28
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-15
I
Ignition Positions . . . . . . . . . . . . . . 9-15
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-21
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-10 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 5-18
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-37 Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-20
Instrument Cluster . . . . . . . . . . . . . . 5-9
Instrument Panel
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii
J
Jump Starting . . . . . . . . . . . . . . . . . 10-61
K
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
L
Labeling, Tire Sidewall . . . . . . . . 10-37
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Front Fog . . . . . . . . . . . . . . . . . . . . . . 6-4 Lamps (cont'd)
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . 10-24
License Plate . . . . . . . . . . . . . . . 10-26
Malfunction Indicator . . . . . . . . . 5-14
Messages . . . . . . . . . . . . . . . . . . . . 5-28
On Reminder . . . . . . . . . . . . . . . . . 5-22
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lane Departure Warning . . . . . . . 9-40
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
Lap-Shoulder Belt . . . . . . . . . . . . . 3-16
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-48
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . 3-43
Liftgate Carbon Monoxide . . . . . . . . . . . . . . 2-8
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5
Black plate (11,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-11
Storage Areas (cont'd)Convenience Net . . . . . . . . . . . . . . 4-4
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-5
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Underseat . . . . . . . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-10
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-16
Sunglass Storage . . . . . . . . . . . . . . . 4-2
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-34
Infotainment . . . . . . . . . . . . 13-20, 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-5
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-10 Immobilizer . . . . . . . . . . . . . . . . . . . 2-10
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Tires
Buying New Tires . . . . . . . . . . . 10-50
Chains . . . . . . . . . . . . . . . . . . . . . . 10-55
Changing . . . . . . . . . . . . . . . . . . . 10-57
Compact Spare . . . . . . . . . . . . . 10-61
Designations . . . . . . . . . . . . . . . 10-39
Different Size . . . . . . . . . . . . . . . 10-52
If a Tire Goes Flat . . . . . . . . . . 10-55
Inflation Monitor System . . . . 10-44
Inspection . . . . . . . . . . . . . . . . . . 10-48
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Pressure Light . . . . . . . . . . . . . . . . 5-20
Pressure Monitor System . . . 10-43
Rotation . . . . . . . . . . . . . . . . . . . . 10-48
Sidewall Labeling . . . . . . . . . . . 10-37
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-39
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-52
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-49
Winter . . . . . . . . . . . . . . . . . . . . . . 10-36 Towing
General Information . . . . . . . . . . 9-47
Recreational Vehicle . . . . . . . . 10-64
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-64
Traction Control System (TCS) . . . . . . . . 9-28
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-19
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-18
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-23
Fluid, Automatic . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Triangle, Warning . . . . . . . . . . . . . . . 4-4
Trip Odometer . . . . . . . . . . . . . . . . . 5-10
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
U
Ultrasonic Parking Assist . . . . . . 9-36
Underseat Storage . . . . . . . . . . . . . 4-2
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-52
Using This Manual . . . . . . . . . . . . . . . . iii