Page 3 of 368

Black plate (3,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for Buick
Motor Division wherever it appears
in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 22789122 B Second Printing©2013 General Motors LLC. All Rights Reserved.
Page 137 of 368

Black plate (31,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Instruments and Controls 5-31
Transmission Messages
SERVICE TRANSMISSION
This message displays if there is a
problem with the transmission. See
your dealer.
TRANSMISSION HOT—IDLE
ENGINE
This message displays and a chime
sounds if the transmission fluid in
the vehicle gets hot. Driving with the
transmission fluid temperature high
can cause damage to the vehicle.
Stop the vehicle and let it idle to
allow the transmission to cool. This
message clears when the fluid
temperature reaches a safe level.
Vehicle Reminder
Messages
ICE POSSIBLE DRIVE
WITH CARE
This message is displayed when ice
conditions are possible.
Vehicle
Personalization
The audio system controls are used
to access the personalization
menus for customizing vehicle
features.
CONFIG (Configuration): Press to
access the Configuration
Settings menu.
TUNE/MENU: Press the center of
the knob or outer ring for radios with
navigation to enter the menus and
select menu items. Turn the knob or
outer ring to scroll through the
menus.
/BACK: Press to exit or move
backward in a menu.
Entering the Personalization
Menus
1. Press CONFIG to access the Configuration Settings menu.
The key must be in the ON/RUN
position. 2. Turn the TUNE/MENU knob or
outer ring to highlight the Vehicle
Settings menu.
3. Press the TUNE/MENU knob or outer ring to select the menu.
4. Press
/BACK to confirm the
selection and move back to the
last menu.
The following list of menu items may
be available:
.Languages
.Time and Date
.Radio Settings
.Phone Settings
.Display Settings
.Vehicle Settings
Languages
The following list of languages may
be available:
.English
.French
.Spanish
Page 138 of 368

Black plate (32,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
5-32 Instruments and Controls
Select the desired language.
Time and Date
Select the Time and Date menu and
the following will be displayed:
.Set Time
.Set Date
.12 hr / 24 hr Format
Set Time
Select to manually set the time.
Turn TUNE/MENU knob or outer
ring to change the number, then
press the knob or outer ring to
confirm and go to the next number.
Set Date
Select to manually set the date.
Turn TUNE/MENU knob or outer
ring to change the number, then
press the knob or outer ring to
confirm and go to the next number.
12 hr / 24 hr Format
Select to set the 12/24 hour format.
Select 12 hr or 24 hr.
Radio Settings
Select Radio Settings and the
following may be displayed:
.Auto Volume
.Maximum Startup Volume
.Radio Favorites
Auto Volume
The auto volume feature
automatically adjusts the radio
volume to compensate for road and
wind noise as the vehicle speeds up
or slows down, so that the volume
level is consistent.
Select Off, Low, Medium, or High.
Maximum Startup Volume
Select to manually set the startup
volume of the radio.
Turn TUNE/MENU knob or outer
ring to increase or decrease the
value. Radio Favorites
Select to manually set the number
of favorite pages.
Select 1−6.
Phone Settings
Select Phone Settings and the
following may be displayed:
.Bluetooth
.Return to Factory Settings
Bluetooth
The following list of menu items may
be available:
.Activation
.Device List
.Pair Device
.Change Bluetooth Code
Activation
When on, the system will allow a
Bluetooth device to connect.
Select On or Off.
Page 353 of 368

Black plate (7,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in English, French or
Spanish. Press
Qand ask an
Advisor. Advisors can speak
English, French or Spanish.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.