2013 BUICK ENCORE change time

Black plate (11,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Customer Information 13-11
Roadside Assistance
Program (U.S. and
Canada)
For U.S.-purchased vehicles, call
1-800-252-1112; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 6 years/
110 000 km (70,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Buick and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Buick and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.

Black plate (14,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
13-14 Customer Information
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information about
availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collisionrepairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety

Black plate (17,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Customer Information 13-17
Each bulletin contains instructions
to assist in the diagnosis and
service of the vehicle.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE:
$35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.

Black plate (7,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
OnStar 14-7
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some of
the OnStar services, like Remote
Door Unlock and Stolen Vehicle
Assistance. You will be prompted to
change the PIN the first time when
speaking with an Advisor. To
change the OnStar PIN, call OnStar
and provide the Advisor with the
current number.
Warranty
OnStar equipment may be
warranted as part of the New
Vehicle Limited Warranty. The
manufacturer of the vehicle
furnishes detailed warranty
information.
Languages
The vehicle can be programmed to
respond in English, French or
Spanish. Press
Qand ask an
Advisor. Advisors can speak
English, French or Spanish.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days.
After five days, OnStar can contact
Roadside Assistance and a
locksmith to help gain access to the
vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels,
underpasses, or parking
garages; or in an area with very
dense trees. If GPS signals are
not available, the OnStar system
should still operate to call
OnStar. However, OnStar could
have difficulty identifying the
exact location.
.In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
.A temporary loss of GPS can
cause loss of the ability to send
a Turn-by-Turn Navigation route.
The Advisor may give a verbal
route or may ask for a call back
after the vehicle is driven into an
open area.
Cellular and GPS Antennas
Avoid placing items over or near the
antenna to prevent blocking cellular
and GPS signal reception. Cellular
reception is required for OnStar to
send remote signals to the vehicle.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.

Black plate (5,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-5
Folding Mirrors . . . . . . . . . . . . . . . . 2-12
Folding Seatback . . . . . . . . . . . . . . . 3-9
Forward Collision Alert(FCA) System . . . . . . . . . . . . . . . . 9-34
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Front Seat Armrest . . . . . . . . . . . . . 3-8
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Additives . . . . . . . . . . . . . . . . . . . . . 9-43
Economy Driving . . . . . . . . . . . . . 1-20
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-46
Filling the Tank . . . . . . . . . . . . . . . 9-44
Foreign Countries . . . . . . . . . . . . 9-43
Gasoline Specifications . . . . . . . 9-43
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Low Fuel Warning Light . . . . . . . 5-21
Recommended . . . . . . . . . . . . . . . 9-42
Requirements, California . . . . . 9-43
System Messages . . . . . . . . . . . . 5-28 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-28
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-27
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-31
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-33
G
GasolineSpecifications . . . . . . . . . . . . . . . . . 9-43
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-11
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Odometer . . . . . . . . . . . . . . . . . . . . . 5-10
Speedometer . . . . . . . . . . . . . . . . . 5-10
Tachometer . . . . . . . . . . . . . . . . . . . 5-10
Trip Odometer . . . . . . . . . . . . . . . . 5-10
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . 5-8 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-23
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-23
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-23
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Daytime Running Lamps
(DRL) Indicator Light . . . . . . . . 5-21
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . . 5-22

Black plate (7,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-7
LightsAirbag Readiness . . . . . . . . . . . . . 5-12
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 5-17
Brake System Warning . . . . . . . 5-16
Charging System . . . . . . . . . . . . . 5-13
Cruise Control . . . . . . . . . . . . . . . . 5-22
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . 5-21
Engine Coolant Temperature Warning . . . . . . . 5-19
Engine Oil Pressure . . . . . . . . . . 5-20
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . . 5-22
High-Beam On . . . . . . . . . . . . . . . . 5-21
High/Low Beam Changer . . . . . . 6-2
Immobilizer . . . . . . . . . . . . . . . . . . . 5-21
Lane Departure Warning . . . . . . 5-18
Low Fuel Warning . . . . . . . . . . . . 5-21
Safety Belt Reminders . . . . . . . . 5-11
StabiliTrak
®OFF . . . . . . . . . . . . . 5-18
Tire Pressure . . . . . . . . . . . . . . . . . 5-20
Traction Control System (TCS)/StabiliTrak
®. . . . . . . . . . 5-19
Traction Off . . . . . . . . . . . . . . . . . . . 5-18
Warning, Power Steering . . . . . 5-17 Locks
Automatic Door . . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-21
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . 3-43
Lumbar Adjustment . . . . . . . . . . . . . 3-4
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-13
Maintenance Schedule Recommended Fluids
and Lubricants . . . . . . . . . . . . . 11-11
Malfunction Indicator Lamp . . . . 5-14
Manual Mode . . . . . . . . . . . . . . . . . . 9-25
Memory Features . . . . . . . . . . . . . . . 1-8
Memory Seats . . . . . . . . . . . . . . . . . . 3-6 Messages
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-26
Brake System . . . . . . . . . . . . . . . . 5-26
Compass . . . . . . . . . . . . . . . . . . . . . 5-26
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-27
Engine Cooling System . . . . . . . 5-27
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-27
Engine Power . . . . . . . . . . . . . . . . 5-27
Fuel System . . . . . . . . . . . . . . . . . . 5-28
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
Object Detection System . . . . . 5-28
Ride Control System . . . . . . . . . . 5-29
Service Vehicle . . . . . . . . . . . . . . . 5-30
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Transmission . . . . . . . . . . . . . . . . . 5-31
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-25
Vehicle Reminder . . . . . . . . . . . . . 5-31
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 2-13
Blind Spot . . . . . . . . . . . . . . . . . . . . 2-12
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-11
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-12
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-12

Black plate (11,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
INDEX i-11
Storage Areas (cont'd)Convenience Net . . . . . . . . . . . . . . 4-4
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-5
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Underseat . . . . . . . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-10
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-16
Sunglass Storage . . . . . . . . . . . . . . . 4-2
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-34
Infotainment . . . . . . . . . . . . 13-20, 7-1
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-5
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-10
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-10 Immobilizer . . . . . . . . . . . . . . . . . . . 2-10
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Tires
Buying New Tires . . . . . . . . . . . 10-50
Chains . . . . . . . . . . . . . . . . . . . . . . 10-55
Changing . . . . . . . . . . . . . . . . . . . 10-57
Compact Spare . . . . . . . . . . . . . 10-61
Designations . . . . . . . . . . . . . . . 10-39
Different Size . . . . . . . . . . . . . . . 10-52
If a Tire Goes Flat . . . . . . . . . . 10-55
Inflation Monitor System . . . . 10-44
Inspection . . . . . . . . . . . . . . . . . . 10-48
Messages . . . . . . . . . . . . . . . . . . . . 5-30
Pressure Light . . . . . . . . . . . . . . . . 5-20
Pressure Monitor System . . . 10-43
Rotation . . . . . . . . . . . . . . . . . . . . 10-48
Sidewall Labeling . . . . . . . . . . . 10-37
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-39
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-52
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-49
Winter . . . . . . . . . . . . . . . . . . . . . . 10-36 Towing
General Information . . . . . . . . . . 9-47
Recreational Vehicle . . . . . . . . 10-64
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-64
Traction Control System (TCS) . . . . . . . . 9-28
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-19
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-18
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-23
Fluid, Automatic . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-13
Triangle, Warning . . . . . . . . . . . . . . . 4-4
Trip Odometer . . . . . . . . . . . . . . . . . 5-10
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
U
Ultrasonic Parking Assist . . . . . . 9-36
Underseat Storage . . . . . . . . . . . . . 4-2
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-52
Using This Manual . . . . . . . . . . . . . . . . iii