Black plate (27,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Driving and Operating 9-27
Remember: ABS does not change
the time needed to get a foot up to
the brake pedal or always decrease
stopping distance. If you get too
close to the vehicle in front of you,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room up ahead to
stop, even with ABS.
Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly and let
ABS work. You might hear the ABS
pump or motor operating and feel
the brake pedal pulsate, but this is
normal.
Braking in Emergencies
ABS allows you to steer and brake
at the same time. In many
emergencies, steering can help
more than even the very best
braking.
Parking Brake
To set the parking brake, hold the
brake pedal down and pull up on the
parking brake lever. If the ignition is
on, the brake system warning light
will come on. SeeBrake System
Warning Light on page 5-16.
To release the parking brake, hold
the brake pedal down. Pull the
parking brake lever up until you can
press the release button. Hold the
release button in as you move the
brake lever all the way down. Notice:
Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking
brake is fully released and the
brake warning light is off before
driving.
Brake Assist
This vehicle has a brake assist
feature designed to assist the driver
in stopping or decreasing vehicle
speed in emergency driving
conditions. This feature uses the
stability system hydraulic brake
control module to supplement the
power brake system under
conditions where the driver has
quickly and forcefully applied the
brake pedal in an attempt to quickly
stop or slow down the vehicle. The
stability system hydraulic brake
control module increases brake
pressure at each corner of the
vehicle until the ABS activates.
Black plate (40,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
9-40 Driving and Operating
camera and its position and
mounting angle checked at your
dealer.
.There are extreme temperature
changes.
Lane Departure
Warning (LDW)
The vehicle may have an LDW
system. Read this entire section
before using the system.
LDW may help avoid crashes due to
unintentional lane departures. It may
provide a warning if the vehicle is
crossing a lane without using a turn
signal. LDW uses a camera sensor
to detect the lane markings. It only
operates at speeds of 56 km/h
(35 mph) or greater.
When the vehicle crosses a
detected lane marking, the LDW
indicator will flash and either three
beeps will be sounded from the left
or right, depending on the lanedeparture direction. LDW will not
warn if the turn signal is on or if a
sharp maneuver is made.
{WARNING
The LDW system is an aid to help
the vehicle stay in the driving
lane. It does not steer the vehicle.
The LDW system may not:
.Provide enough time to avoid
a crash.
.Detect lane markings under
bad weather conditions or if
the windshield is dirty.
.Detect lane markings and will
not detect road edges.
.Warn that the vehicle is
crossing a lane marking if the
system does not detect the
lane marking.
If LDW only detects lane
markings on one side of the road,
it will only warn you when (Continued)
WARNING (Continued)
departing the lane on the side
where it has detected a lane
marker. Even with LDW, always
keep your attention on the road
and maintain proper vehicle
position within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield clean and do not use
LDW in bad weather conditions.
How the System Works
The LDW camera sensor is on the
windshield ahead of the rearview
mirror.
To turn LDW on and off, press
@on
the center stack, forward of the shift
lever. The control indicator will light
when LDW is on.
Black plate (7,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-7
1.Engine Air Cleaner/Filter on
page 10-10.
2. Engine Oil Dipstick. See Engine
Oil on page 10-7.
3. Engine Cooling Fan (Out of View). See Cooling System on
page 10-11.
4. Engine Oil Fill Cap. See Engine
Oil on page 10-7.
5. Engine Coolant Surge Tank and Pressure Cap. See Cooling
System on page 10-11.
6. Brake Fluid Reservoir. See Brakes on page 10-17.
7. Auxiliary Fuse Block. See Engine Compartment Fuse
Block on page 10-28.
8. Battery on page 10-19.
9. Windshield Washer Fluid Reservoir. See Washer Fluid on
page 10-16.
10. Engine Compartment Fuse
Block on page 10-28.Engine Oil
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
.Always use engine oil approved
to the proper specification and of
the proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
.Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the
appropriate time. See Engine Oil
Life System on page 10-9.
.Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.
Checking Engine Oil
It is a good idea to check the engine
oil level at each fuel fill. In order to
get an accurate reading, the vehicle
must be on level ground. The
engine oil dipstick handle is a loop.
SeeEngine Compartment Overview
on page 10-6 for the location of the
engine oil dipstick.
Obtaining an accurate oil level
reading is essential:
1. If the engine has been running recently, turn off the engine and
allow several minutes for the oil
to drain back into the oil pan.
Checking the oil level too soon
after engine shutoff will not
provide an accurate oil level
reading.
{WARNING
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
Black plate (9,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-9
Viscosity Grade
SAE 5W-30 is the best viscosity
grade for the vehicle. Do not use
other viscosity grade oils such as
SAE 10W-30, 10W-40, or 20W-50.
Cold Temperature Operation: In an
area of extreme cold, where the
temperature falls below−29°C
(−20°F), an SAE 0W-30 oil may be
used. An oil of this viscosity grade
will provide easier cold starting for
the engine at extremely low
temperatures. When selecting an oil
of the appropriate viscosity grade,
always select an oil of the correct
specification. See “Specification”
earlier in this section for more
information.
Engine Oil Additives/Engine
Oil Flushes
Do not add anything to the oil. The
recommended oils with the dexos
specification and displaying the
dexos certification mark are all that
is needed for good performance and
engine protection. Engine oil system flushes are not
recommended and could cause
engine damage not covered by the
vehicle warranty.
What to Do with Used Oil
Used engine oil contains certain
elements that can be unhealthy for
your skin and could even cause
cancer. Do not let used oil stay on
your skin for very long. Clean your
skin and nails with soap and water,
or a good hand cleaner. Wash or
properly dispose of clothing or rags
containing used engine oil. See the
manufacturer's warnings about the
use and disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash or pouring it on the ground,
into sewers, or into streams or
bodies of water. Recycle it by taking
it to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on a combination of factors which
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON DIC message comes on.
See
Vehicle Messages on
page 5-25. Change the oil as soon
as possible within the next 1 000 km
(600 mi). It is possible that, if driving
under the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
Black plate (10,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
10-10 Vehicle Care
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Press the MENU button to showRemaining Oil Life on the
display. This display shows an
estimate of the oil’s remaining useful life. If 99% is displayed,
that means that 99% of the
current oil life remains.
2. To reset the engine oil life system, press the SET/CLR
button while the oil life display is
active. After a few seconds,
there will be a single chime and
the oil life will be reset to 100%.
Be careful not to reset the oil life
display accidentally at any time
other than after the oil is changed.
It cannot be reset accurately.
If the CHANGE ENGINE OIL SOON
DIC message comes back on when
the vehicle is started, the engine oil
life system has not reset. Repeat
the procedure.
Automatic Transmission
Fluid
How to Check Automatic
Transmission Fluid
It is not necessary to check the
transmission fluid level.
A transmission fluid leak is the only reason for fluid loss. If a leak
occurs, take the vehicle to your
dealer and have it repaired as soon
as possible.
There is a special procedure for
checking and changing the
transmission fluid. Because this
procedure is difficult, you should
have this done at your dealer.
Change the fluid and filter at the
intervals listed in
Maintenance
Schedule on page 11-3, and be sure
to use the fluid listed in
Recommended Fluids and
Lubricants on page 11-11.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview on
page 10-6 for more information on
location.
Black plate (49,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Vehicle Care 10-49
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after
the tires have been rotated. See
Tire Pressure on page 10-42
andVehicle Load Limits on
page 9-10.
Reset the Tire Pressure Monitor
System. See Tire Pressure
Monitor Operation on
page 10-44.
Check that all wheel nuts are
properly tightened. See “Wheel
Nut Torque” underCapacities
and Specifications on
page 12-2.{WARNING
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause an accident. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the center of the
wheel hub with wheel bearing
grease after a wheel change or
tire rotation to prevent corrosion
or rust build-up. Do not get
grease on the flat wheel
mounting surface or on the
wheel nuts or bolts.
When It Is Time for New
Tires
Factors such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.
Treadwear indicators are one way to
tell when it is time for new tires.
Treadwear indicators appear when
the tires have only 1.6 mm (1/16 in)
or less of tread remaining. See Tire
Inspection on page 10-48 andTire
Rotation on page 10-48.
Black plate (3,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Customer Information 13-3
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Black plate (10,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
13-10 Customer Information
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
.Events caused by fraud or bad
faith by the driver.
.Vehicle immobilization situations
due to a major force or
unforeseen circumstances, such
as natural phenomena of an
extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
.Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
.Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
.Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
.Any damage to the vehicle
without intent, derived from the
services provided.
.Cost of towing a trailer when
choosing a Buick dealer that is
nearest to the temporary storage
facility for the disabled vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are not
covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty. Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0818
United States
1-866-466-8197
Canada
1-800-268-6800
E-mail
[email protected]
Buick reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.