2013 BUICK ENCORE Owner's Manual

Black plate (21,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-21
To start a conference call while in
a call:
1. Press TUNE/MENU and selectEnter Number.
2. Enter the character sequence then select call.
3. After the call has been placed, press TUNE/MENU and choose
Merge Calls.
4. To add more callers to the conference call, repeat Steps
1–3. The number of callers that
can be added is limited by your
wireless service carrier.
To disconnect from one caller while
in a conference call, select Detach
Number from the menu and select
the number to hang up on.
Ending a Call
Press TUNE/MENU and select
Hang Up, or press
$/ion the
steering wheel controls. To Mute a Call
Press TUNE/MENU and select
Mute Call.
To Cancel Mute
Press TUNE/MENU and select
Mute Call.
Dual Tone Multi-Frequency (DTMF)
Tones
The UHP system can send numbers
during a call. This is used when
calling a menu driven phone
system.
To access this system:
1. Press TUNE/MENU and select
Enter Number.
2. Enter the character sequence.
Operating UHP Using Voice
Control (If Equipped)
The voice control of the UHP
system enables you to operate
several functions of the mobile
phone using your voice. The UHP
system uses voice commands to
control the system and dial phone numbers. After input of the
command, the infotainment system
guides you through the dialogue
with appropriate questions and
feedback to achieve the desired
action. The commands and
numbers can be spoken without a
pause between the individual words.
In addition you can save telephone
numbers under a name tag that is
selectable by you. The telephone
connection can be set up with
this name.
In the event of incorrect operation or
incorrect codes, the voice control
gives you voice feedback and
requests you to re-enter the desired
command. Apart from this, the voice
control acknowledges important
commands and will ask if
necessary.
In order that calls made inside the
vehicle do not lead to unintentional
triggering of the mobile phone, the
voice control does not start until it
has been activated.

Black plate (22,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-22 Infotainment System
Activating the Voice Control
For vehicles without a navigation
system, press
borb/gon the
steering wheel to activate the voice
control of the UHP system.
For vehicles with a navigation
system, press
borb/gon the
steering wheel to activate the voice
control of the UHP system. The
system responds with a tone. After
the tone, say ”Phone.“
For the duration of the dialogue, any
audio source that is active is muted,
and any traffic news fade-in is
canceled.
Adjusting the Volume for Voice
Output
Turn the volume knob of the
infotainment system or press
the + / - buttons on the steering
wheel. Canceling Dialogue
Any of the following will deactivate
the voice control and cancel the
dialogue:
.Press$/ion the steering
wheel controls.
.Enter the command “Cancel.”
.Do not enter a command for
some time.
.The command is unrecognized
after three tries.
Main Menu Commands
The UHP system has a set of main
menu commands that are available
when voice control is first started.
After the voice control is activated, a
short tone indicates that the voice
control system is waiting for a
command.
Available commands:
.“Dial”
.“Call”
.“Re-dial”
.“Save”
.“Delete”
.“Directory”
.“Pair”
.“Select device”
.“Voice feedback”
.“Help”
.“Cancel”
Frequently Used Commands
Here is a list of frequently used
commands:
.“Help”: the dialogue is
terminated and all commands
available in the current context
are enumerated.
.“Cancel”: the voice control is
deactivated.
.“Yes”: a suitable action is
triggered depending on the
context.
.“No”: a suitable action is
triggered depending on the
context.

Black plate (23,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-23
Voice Feedback
Each voice input is answered or
commented on by the infotainment
system by way of a voice output
that is adapted to the situation.
To switch the voice output on or off,
enter“Voice feedback” or press
b
orb/g.
Pairing, Saving, or Deleting Phone
from Device List
With the command “Pair”a mobile
phone can be saved to or deleted
from the device list of the UHP
system. A device number will be
assigned by the UHP system to the
mobile phone when it is paired.
Available commands:
.“Add”
.“Delete”
.“Help”
.“Cancel”
Example of a Dialogue
User: “Pair.” Voice output:
“Do you want to add
or delete a device?”
User: “Add.”
Voice output: “Using the pair
function in the external device, enter
<1234> to pair.”
(At this time, start the pairing
process on the mobile phone that
will be paired to the vehicle. See the
mobile phone manufacturer's user
guide for information on this
process. Locate the device named
UHP followed by a four-digit number
in the list on the mobile phone.
Follow the instructions on the
mobile phone and enter the
four-digit code provided by the
system.)
Voice output: “Do you want to pair
the device?”
User: “Yes.”
Voice output: “Paired, ending
session.” Selecting Phone from Device List
The
“Select device” command can
be used to select a different paired
mobile phone. The UHP system
asks for a device number that was
assigned by the UHP system to the
mobile phone when it was paired.
Example of a Dialogue
User: “Select device.”
Voice output: “Please say a device
number to select.”
User: “device number.”
Voice output: “Do you want to select
the device number “device number.”
(The device name appears on the
infotainment display screen.)
User: “Yes.”
Voice output: “One moment please,
the system searches for the
selected device.”
Voice output: “Device number
“device number” is selected, ending
session.”

Black plate (24,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-24 Infotainment System
Telephone Number Dialing
After the“Dial”command, the voice
control requests input of a number.
The telephone number must be
spoken in your normal speech
without any artificial pauses
between the numbers.
Recognition is best, if a pause of at
least half a second is made after
every three to five digits. The
infotainment system then repeats
the numbers recognized.
Available Commands:
.“Dial”: the inputs are accepted.
.“Digit”: a numeric value between
“0–9” is entered.
.“Delete”: the number last
entered or the block of numbers
last entered is deleted.
.“Plus”: a preceding “+”is entered
for a call abroad.
.“Verify”: the inputs are repeated
by the voice output.
.“Asterisk”: an asterisk “*”is
entered.
.“Hash”: a hash character “#”is
entered.
.“Pause”: a pause is entered into
the character sequence.
.“Help”
.“Cancel”
The telephone number entered can
have a maximum length of 25 digits.
To be able to make a call abroad
you can say the word “Plus”(+) at
the beginning of your number. The
plus allows you to call from any
country without knowing the prefix
for calls made abroad in that
country. Then say the required
country code.
Example of a Dialogue
User: “Dial.”
Voice output: “Please say the
number to dial.”
User: “Plus four nine.”
User: “Seven three one.” Voice output:
“Seven three one.”
User: “One one nine nine.”
Voice output: “One one nine nine.”
User: “Dial.”
Voice output: “The number is being
dialed.”
Making a Call Using Name Tag
When the “Call”command is used,
a telephone number is entered that
has been stored in the telephone
book as a name tag.
Available commands:
.“Yes”
.“No”
.“Help”
.“Cancel”
Example of a Dialogue
User: “Call.”
Voice output: “Please say the name
tag to call.”

Black plate (25,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-25
(For name tag information, see
“Saving a Name Tag”later in this
section.)
User: ”Name tag.“
Voice output: “Seven three one.”
User: “Yes.”
Voice output: “Calling.”
Starting a Second Call
Press
borb/gto start a second
call during an active telephone call.
Available commands:
.“Send”: activate manual DTMF
(touch-tone dialing), e.g., for
voice mail or telephone banking.
.“Send name tag”: activate DTMF
(touch-tone dialing) by entering a
name tag.
.“Dial”
.“Call”
.“Re-dialing”
.“Help”
.“Cancel” Example of a Dialogue
User: Press
borb/gif a
telephone call is active.
User: “Send.”
Voice output: “Please say the
number to send.”
(For number input information, see
the dialogue example for “Making a
Call Using a Telephone Number”
earlier in this section.)
User: “Send.”
Re-dialing
The “Re-dialing” command re-dials
the last number dialed.
Saving a Name Tag
The “Save” command is used to
store a telephone number in the
telephone book as a name tag.
The name entered must be
repeated once. The pitch and
pronunciation must be as identical
as possible for both name inputs,
otherwise the voice control will
reject the inputs. A maximum of 50 name tags can be
stored in the telephone book.
Name tags are speaker-dependent,
i.e., only the person who recorded a
name tag can open it. To avoid the
start of the recording of a saved
name from being cut off, a short
pause should be left after an input
request.
To be able to use the name tag
independently of the location, i.e.,
including other countries, all
telephone numbers should be
entered with a
“plus”character and
a country code.
Available commands:
.“Save”: the inputs are accepted.
.“Re-dialing”: the last input is
repeated.
.“Help”
.“Cancel”
Example of a Dialogue
User: “Save.”

Black plate (26,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-26 Infotainment System
Voice output:“Please say the
number to save.”
User: Say number to save.
(For number input information, see
the dialogue example for “Making a
Call Using a Telephone Number”
earlier in this section.)
User: “Save.”
User: “Name Tag” (give name tag).
Voice output: “Please repeat the
name tag to confirm.”
User: “Name Tag.”
Voice output: “Saving the
name tag.” Deleting a Name Tag
The
“Delete” command is used to
delete a previously saved name tag.
Available commands:
.“Yes”
.“No”
.“Help”
.“Cancel”
Listening to Stored Name Tags
The “Directory” command is used to
listen to all stored name tags.
Available commands:
.“Call”: the telephone number of
the voice tag last read aloud is
selected.
.“Delete”: the entry of the voice
tag last read aloud is deleted.
Trademarks and
License Agreements
Manufactured under license under
U.S. Patent #'s: 5,451,942;
5,956,674; 5,974,380; 5,978,762;
6,487,535 & other U.S. and
worldwide patents issued &
pending. DTS and the Symbol are
registered trademarks and DTS
Digital Surround and the DTS logos
are trademarks of DTS Inc. All
Rights Reserved.

Black plate (27,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
Infotainment System 7-27
Manufactured under license from
Dolby Laboratories. Dolby and the
double-D symbol are trademarks of
Dolby Laboratories.
“Made for iPod and iPhone”means
that an electronic accessory has
been designed to connect
specifically to iPod and has been
certified by the developer to meet
Apple performance standards.
iPod is a trademark of Apple
Computer, Inc., registered in the
U.S. and other countries. iPod, iPod classic, iPod nano, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
Music and video recognition
technology and related data are
provided by Gracenote
®. Gracenote
is the industry standard in music
recognition technology and related
content delivery. For more
information, visit
www.gracenote.com.
CD, DVD, Blu-ray Disc, and music
and video-related data from
Gracenote, Inc., copyright © 2000 to
present Gracenote. One or more
patents owned by Gracenote apply
to this product and service. See the
Gracenote website for a
non-exhaustive list of applicable Gracenote patents. Gracenote and
CDDB, MusicID, Media VOCS, the
Gracenote logo and logotype, and
the
“Powered by Gracenote” logo
are either registered trademarks or
trademarks of Gracenote in the
United States and/or other
countries.
If you require more information
regarding the use of the Gracenote
Service, visit: www.gracenote.com/
corporate.
For the data provided by
Gracenote®Music Recognition
Service, the content is not
necessarily guaranteed 100%.
Regarding the use of Gracenote
Music Recognition Service, when
this product is used, it is necessary
to agree to the following articles.
Gracenote
®End User License
This application or device contains
software from Gracenote, Inc. of
Emeryville, California (“Gracenote”).
The software from Gracenote (the
“Gracenote Software”) enables this

Black plate (28,1)Buick Encore Owner Manual - 2013 - crc - 1/8/13
7-28 Infotainment System
application to perform disc and/or
file identification and obtain
music-related information, including
name, artist, track, and title
information (“Gracenote Data”) from
online servers or embedded
databases (collectively,“Gracenote
Servers”) and to perform other
functions. You may use Gracenote
Data only by means of the intended
End-User functions of this
application or device. You agree that
you will use Gracenote Data, the
Gracenote Software, and Gracenote
Servers for your own personal
non-commercial use only. You agree
not to assign, copy, transfer or
transmit the Gracenote Software or
any Gracenote Data to any third
party.
YOU AGREE NOT TO USE OR
EXPLOIT GRACENOTE DATA, THE
GRACENOTE SOFTWARE, OR
GRACENOTE SERVERS, EXCEPT
AS EXPRESSLY PERMITTED
HEREIN. You agree that your
non-exclusive license to use the
Gracenote Data, the Gracenote Software, and Gracenote Servers
will terminate if you violate these
restrictions. If your license
terminates, you agree to cease any
and all use of the Gracenote Data,
the Gracenote Software, and
Gracenote Servers.
Gracenote reserves all rights in
Gracenote Data, the Gracenote
Software, and the Gracenote
Servers, including all ownership
rights.
Under no circumstances will
Gracenote become liable for any
payment to you for any information
that you provide. You agree that
Gracenote, Inc. may enforce its
rights under this Agreement against
you directly in its own name.
The Gracenote service uses a
unique identifier to track queries for
statistical purposes.
The purpose of a randomly
assigned numeric identifier is to
allow the Gracenote service to
count queries without knowing
anything about who you are. Formore information, see the web page
for the Gracenote Privacy Policy for
the Gracenote service.
The Gracenote Software and each
item of Gracenote Data are licensed
to you
“AS IS.” Gracenote makes no
representations or warranties,
express or implied, regarding the
accuracy of any Gracenote Data
from in the Gracenote Servers.
Gracenote reserves the right to
delete data from the Gracenote
Servers or to change data
categories for any cause that
Gracenote deems sufficient.
No warranty is made that the
Gracenote Software or Gracenote
Servers are error-free or that
functioning of Gracenote Software
or Gracenote Servers will be
uninterrupted.
Gracenote is not obligated to
provide you with new enhanced or
additional data types or categories
that Gracenote may provide in the
future and is free to discontinue its
services at any time.