2013 BMW X5 display

Roadside Assistance
At a glance BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐ down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 85.
Starting Roadside Assistance without
TeleService1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a
connection is established to Roadside As‐
sistance.
Starting Roadside Assistance with
TeleService
General information
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Online
At a glance
A business search can be opened via BMW
Online.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trade‐
mark of ACCESS CO., LTD., in Japan and
other countries.
This software is based in part on the work of
the Independent JPEG Group.
Requirements
▷Subscription to the optional Convenience
Plan.▷The date setting on the Control Display is
current.▷The vehicle is located within wireless net‐
work coverage.Seite 262CommunicationConnectedDrive262
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Starting BMW Online1."BMW Assist" or "ConnectedDrive"2."BMW Online"3.If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷Turn the controller to highlight an element.▷Press the controller to display an element.
Opening the start page
1.Open "Options".2."Display start page"
Loading a new page
1.Open "Options".2."Reload"
Cancel
1.Open "Options".2."Cancel loading"Customer Relations
At a glance Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with TeleService1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicle equipped with TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request At a glance
Sends information to your service partner to
request the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"Seite 263ConnectedDriveCommunication263
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3."Start service"
A Service Request can be started via a Check
Control message, refer to page 85.
Automatic Service Request
The TeleService data necessary for servicing
the vehicle are automatically sent to your serv‐
ice partner prior to the service deadline. If pos‐
sible, the service partner will contact you and a
service appointment can be arranged.
To check when your service partner was noti‐
fied:
1."Vehicle Info"2."Vehicle status"3.Open "Options".4."Last Service Request"
TeleService Report
Transmits technical data when needed from
your vehicle to BMW at regular intervals; these
are evaluated for the continued development
of BMW products.
TeleService Report is activated in vehicles that
meet certain technical conditions and that
have a current ConnectedDrive subscription; it
is free of charge.
Neither personal nor position data are trans‐
mitted.
To check when your service partner was noti‐
fied:1."Vehicle Info"2."Vehicle status"3."Options"4."Last Teleservice Info"
Services status
Displaying available services Display of all services available in the vehicle.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Available services"
Updating BMW Assist
Manual update of TeleService.
1."BMW Assist" or "ConnectedDrive"2."Service Status"3."Update BMW Assist"Seite 264CommunicationConnectedDrive264
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Data transfer
During the updating of BMW services, display
the status of the data transfer.1."BMW Assist" or "ConnectedDrive"2.Open "Options".3."Data transfer"
Apps
At a glance Certain software applications of a suitable mo‐
bile phone can be integrated in the vehicle.
These software applications are displayed on
the Control Display.
They are operated via iDrive.
Requirements
▷The mobile phone is suitable.▷The mobile phone operating system sup‐
ports the software applications of Apps.▷Software applications are installed on the
mobile phone and ready to use.▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a
part of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable mobile phones,
available software applications and their instal‐
lation can be found at www.bmw.com/connec‐
tivity or at the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in dan‐
ger because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is sta‐
tionary.◀
Operating Apps1.Connect the mobile phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
Notes
▷The ranges of Apps that can be displayed
on the Control Display depend on the
range of installed software applications on
the mobile phone.▷The data transmission of the software ap‐
plications from the mobile phone to the ve‐
hicle can last some time. Some software
applications depend on the speed of the
available Internet connection of the mobile
phone.▷Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If necessary, restart the software applica‐
tion on the mobile phone after a phone
conversation.Seite 265ConnectedDriveCommunication265
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RefuelingVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
General information Refuel promptly
At the latest, refuel at a range below
30 miles/50 km; otherwise, the engine function
is not ensured and damage may occur.◀
For Diesel engines
The filler neck is designed for refueling at die‐
sel fuel pumps.
Notes Switch off the engine before refuelingAlways switch off the engine before refu‐
eling; otherwise, fuel cannot be added to the tank and a message will be displayed.◀
Observe when handling fuel▷Take all precautionary measures and
observe all applicable regulations
when handling fuel.▷Do not carry any spare fuel containers in
your vehicle. They can develop a leak and
cause an explosion or cause a fire in the
event of an accident.◀Fuel cap
Opening1.Briefly press the rear edge of the fuel filler
flap.2.Turn the fuel cap counterclockwise.3.Place the fuel cap in the bracket attached
to the fuel filler flap.
Closing
1.Fit the fuel cap and turn it clockwise until
you clearly hear a click.2.Close the fuel filler flap.
Do not pinch the retaining strap
Do not pinch the retaining strap attached
to the cap; otherwise, the cap cannot be
closed properly and fuel vapors can escape.◀
A message is displayed if the cap is loose or missing.
Manually unlocking fuel filler flap
In the event of a malfunction, the fuel filler flap
can be released manually:
1.Open the right-hand side panel in the
cargo area.Seite 268MobilityRefueling268
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Ultra-low sulfur diesel ASTM D 975-xx.
xx: always adhere to the currently applicable
standard.
Only refuel with ultra-low sulfur diesel.
The percentage of biodiesel in the fuel
must not exceed 5%, referred to as B5. Do not
refuel with gasoline. If the vehicle has been re‐
fueled with incorrect fuel such as gasoline, do
not start the engine; otherwise, there is a dan‐
ger of engine damage.◀
If you added the wrong fuel, contact the serv‐
ice center.
If the nozzle cannot be inserted into the fuel
filler pipe of your BMW, please check to make
sure that you are refueling with a diesel fuel
pump and whether this is equipped with a die‐
sel nozzle.
In the event the Ultra-Low Sulfur Diesel fuel
cannot be fully inserted into the fuel filler neck,
please contact BMW Roadside Assistance for
instructions on how to add fuel. For more infor‐
mation on BMW Roadside Assistance, refer to
page 308.
Winter diesel To ensure that the diesel engine remains op‐
erational in the winter, use winter diesel.
It is available at gas stations during winter
months.
The standard fuel filter heating prevents the
supply of fuel from stalling during driving.
Do not use diesel additives
Do not use additives, including gasoline;
otherwise, engine damage may occur.◀BMW X5 with BMW
Advanced Diesel
The concept
BMW Advanced Diesel reduces nitrogen ox‐
ides in the diesel exhaust of your vehicle by in‐
jecting the reducing agent diesel exhaust fluid
into the exhaust line. In the catalytic converter,
a chemical reaction occurs that minimizes ni‐
trogen oxides.
In order to be able to start the engine in the
usual way, there must be a sufficient supply of
diesel exhaust fluid in the separate reservoir.
System heating
In order to bring the system to operating tem‐
perature after a cold start of the engine, the au‐
tomatic transmission shifts into the next higher
gear at a later point.
Reserve display
A display in the instrument panel informs you
about the remaining distance can be covered
with the amount of fuel currently in the tank.
The reserve display appears approx.
1,000 miles/1,600 km before the tank is empty.
As soon as the reserve display has appeared in
the instrument panel, have the diesel exhaust
fluid refilled to prevent the engine from being
unable to restart.
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Diesel exhaust fluid at minimum
Even with a display of -- mls, the engine will
continue to run, provided that it is not switched
off, and all other operating requirements are
met, e.g. sufficient fuel.
No engine start
Do not drive until the displayed remain‐
ing distance runs out. Otherwise, it may not be
possible to restart the engine.◀
Incorrect fueling The warning lamp lights up:
The reservoir has been filled with an in‐
correct fluid.
Please contact your service center.
Have diesel exhaust fluid refilled This exhaust fluid is refilled by your service
center during regular maintenance. If you ad‐
here to this maintenance schedule, it is usually
not necessary to refill any fluids between the
maintenance dates.
Under certain circumstances, for example, due
to a particularly sporty driving style or opera‐
tion of the vehicle at high altitudes, it may be
necessary to refill fluids between maintenance
dates.
As soon as the reserve display has appeared in
the instrument panel, have the diesel exhaust
fluid refilled to prevent the engine from being
unable to restart.
You can have the fluid refilled by a service cen‐
ter.
Diesel exhaust fluid at low
temperatures
Due to its physical properties, it may be neces‐
sary to replenish the level of diesel exhaust
fluid at temperatures below +23 ℉/ -5 ℃, even
between the regular maintenance dates.
If the fluid needs to be refilled, this will be indi‐
cated with the reserve display in the instru‐
ment cluster, refer to page 271.
Only refill the diesel exhaust fluid
yourself in exceptional circumstances
To be able to reach the nearest service center
with your vehicle, you may refill the diesel ex‐
haust fluid yourself, making sure to heed the
warning notices specified below.
Handling diesel exhaust fluid
Do not allow diesel exhaust fluid to come
into contact with you. This can lead to skin and
eye irritation. Wear protective goggles and
gloves as needed. Follow the safety instruc‐
tions on the bottle. When opening the bottle or
reservoir, pungent smelling vapors can escape.
Before refilling, close the vehicle completely so
that the vapors do not get into the interior of
the vehicle. When handling diesel exhaust fluid
in enclosed spaces, make sure to have suffi‐
cient ventilation. After handling diesel exhaust
fluid, wash hands thoroughly. Failure to do so
may lead to irritation, for instance, due to inad‐
vertent contact with the eyes. If eye irritation
occurs, immediately rinse eyes with ample wa‐
ter and contact a doctor if necessary. If diesel
exhaust fluid comes into contact with surfaces
of your vehicle, rinse the affected surfaces with
water or else damage may occur. Keep diesel
exhaust fluid out of reach of children.◀
Suitable diesel exhaust fluid▷Preferred: BMW Diesel Exhaust Fluid. This
bottle and its special adapter permit con‐
venient refilling with diesel exhaust fluid.▷Alternative: NOx reduction agent AUS 32Seite 272MobilityFuel272
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Only dispose of empty bottles in your house‐
hold garbage if the local legal regulations per‐
mit it.
Reserve display
After refilling, the reserve continues to appear
after the engine is restarted. After the vehicle
has been driven for a few more minutes, this
display will disappear.
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