from the vehicle and pair and connect only
one device.▷The device no longer reacts? Switch the de‐
vice off and on again.▷Repeat the pairing procedure.
Music cannot be played back.
▷Start the program for playing back music
data on the device and select a track on the
device if necessary.▷Switch the radio on and off again.
Music files can only be played back softly.
▷Adjust the volume settings on the device.
Playback is disturbed when buttons are pressed
or by other messages on the device.
▷Switch off the button tones and other signal
tones on the device.
Playback is interrupted by a telephone call or
traffic bulletin and is not resumed automatically.
▷Switch the radio on and off again.
Playback is not possible if the mobile phone is
connected via Bluetooth Audio while it is also
connected via the USB interface or the snap-in
adapter.
▷Disconnect one of the two connections; for
example, disconnect the audio connection,
refer to page 187, and restart playback.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
Software Update
The vehicle supports various external devices
depending on the current software version. With
a software update, the vehicle can support new
mobile phones or new external device, for ex‐
ample.
▷USB.
Software updates and related current infor‐
mation is available at www.bmw.com/up‐
date.Displaying the current version
The currently installed software is displayed.1."Settings"2."Software update"3."Show current version"
Select desired version to display additional in‐
formation.
Updating software via USB
The software may only be updated when the ve‐
hicle is stationary.
1.Store the file for the software-update in the
main director of a USB flash drive.2.Insert the USB flash drive into the USB audio
interface in the center console. An update
via the USB interface in the glove compart‐
ment is not possible.3."Settings"4."Software update"5."Update software"6."Start update"7."OK"
All listed software updates are installed.
Restoring the previous version
The software version prior to the last software
update can be restored.
The previous version can only be restored when
the vehicle is stationary.
1."Settings"2."Software update"Seite 188EntertainmentCD/multimedia188
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Communication
All of the options available to you for mobile
communication with family, friends, business
partners, and service providers are described in this chapter.Online Edition for Part no. 01 40 2 914 595 - VI/12
TelephoneVehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
At a glance
The concept
Mobile phones or other external devices such as
audio players can be connected to the vehicle
via Bluetooth.
Bluetooth® is a registered trademark of Blue‐
tooth® SIG, Inc.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are in the vehicle
and can then be operated via iDrive, the buttons
on the steering wheel, and via voice activation.
Depending on their functionality, external devi‐
ces can be used via the vehicle as a telephone
or as an audio source. The telephone functions
are described in the following. Operating the au‐
dio functions, refer to page 185.
Up to four external devices can be paired.
Certain functions may need to be enabled by the
mobile phone provider or service provider.
Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users.◀Snap-in adapter
The snap-in adapter is used to:▷Hold the mobile phone.▷Recharge the battery.▷Connect the mobile phone to an outside an‐
tenna of the vehicle.
This provides for better network reception
and consistent sound quality.
Approved mobile phones
Details on which mobile phones and external
devices with a Bluetooth interface are sup‐
ported by the mobile phone preparation pack‐
age can be obtained at www.bmwusa.com/blue‐
tooth.
Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part number are needed to determine which mo‐
bile phones are supported by the mobile phone
preparation package. The software version of
the mobile phone may also be required.
1."Telephone"2.Open "Options".3."Bluetooth® info"4."Display system information"
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Malfunctions may occur with other mobile
phones or software versions.
Do not operate a mobile phone that is connected
to the vehicle on the mobile phone keypad, as
this may lead to a malfunction.
A software update, refer to page 188, can be
performed if necessary.
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▷Is the ambient temperature too high or low?
Do not expose the mobile phone to extreme
environmental conditions.
The telephone functions are not available.
▷Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the function.▷Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No phone book entries or only some phone book
entries are displayed, or they are incomplete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card are
transmitted.▷It may not be possible to display phone book
entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.▷Is the mobile phone connected as an audio
source or additional telephone? The mobile
phone must be connected as a telephone.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Insert the mobile phone into the snap-in
adapter or place it in the area of the center
console.▷Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, contact
Customer Relations or the service center.
Controls
Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
1."Settings"2."Tone"3."Volume settings"4.Select the desired setting: "Microphone" or
"Loudspeak."5.To adjust: turn the controller.6.To store: press the controller.
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
If more than one phone number is assigned to a
contact, only the name of the contact is dis‐
played.
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For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
An incoming call to one of the telephones is au‐
tomatically rejected if there is an active call on
the other telephone.
Accepting a call Press the button on the steering wheel.
or
"Accept"
Rejecting a call
"Reject"
Ending a call Press the button on the steering wheel.
or
1."Telephone"2. "End call"Entering a phone number
Dialing a number1."Telephone"2."Dial number"3.Select the digits individually.4. Select the symbol.
The phone number can also be entered by voice.
Calls with multiple parties
General information
You can switch between calls or connect two
calls to a single conference call. These functions
must be supported by the mobile phone and
service provider.
Accepting a call while speaking to
another party
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
If a second call comes in during an ongoing call,
a call waiting signal is sounded.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish an additional call during an active call.
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The existing call is put on hold.4.Dial the new phone number or select it from
a list.
"Return"
The call on hold is resumed.
Switching between two calls, hold call
The active call is displayed in color.
The call on hold is displayed in gray.
"Swap calls"
The call on hold is resumed.
Establishing a conference call
Two calls can be connected to a single tele‐
phone conference call.
1.Establish two calls.2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Switching the microphone to mute
When a call is active, the microphone can be
muted.
1."Telephone"2."Active calls"3. "Microphone mute"
A microphone that has been switched to mute
is automatically reactivated:
▷When a new connection is established.▷When switching between call parties.DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an answer‐
ing machine. The DTMF code is needed for this
purpose.1."Telephone"2.Select the contact from a list or "Dial
number".3. "Keypad dialing"4.Enter the DTMF code via iDrive.
Phone book
Displays
The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
1."Telephone"2."Phone book"
A symbol indicates the storage location of the
contacts.
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Calling a contactSymbolMeaningContact with one stored phone num‐
ber.Contact with more than one stored
phone number.Call not possible; mobile phone with‐
out reception or network, or Service
Request is active.
For contacts with one stored phone number: se‐
lect the required contact. The connection is be‐
ing established.
For contacts with more than one stored phone
number: select the required contact and the
phone number. The connection is being estab‐
lished.
Editing a contact
Changing the entries in "Contacts". When a
contact is changed, the changes are not stored
on the mobile phone. A copy of the entry is
stored in the vehicle.
1.Highlight the contact.2.Open "Options".3."Edit entry"
The contact can be edited.
Redialing
General information
The list of dialed numbers in the mobile phone
is transmitted to the vehicle depending on the
mobile phone. Possibly only those numbers are
displayed that were dialed from the vehicle.
The 20 phone numbers dialed last are displayed.
The sorting order of the phone numbers de‐
pends on the particular mobile phone.
Dialing the number via the iDrive1."Telephone"2."Redial"3.Select the desired entry and the phone num‐
ber if necessary.
The connection is established.
Deleting a single entry or all entries
The deletion of entries depends on your partic‐
ular mobile phone.
1.Highlight the entry.2.Open "Options".3."Delete entry" or "Delete list"
Saving an entry in the contacts
1.Highlight the entry.2.Open "Options".3."Store as new contact" or "Add to existing
contact"4.Select the contact if necessary.5.Select the type of number: "Home",
"Business", "Mobile" or "Other"6.Complete the entries if necessary.7."Store contact"
Received calls
Displaying calls
The 20 calls that were last received are dis‐
played.
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2.Say the name after being prompted to do so.3.Confirm the prompt: ›Yes‹
Deleting all entries
1.›Delete phone book‹2.Confirm the prompt: ›Yes‹3.Confirm the prompt again: ›Yes‹
Reading and selecting entries
1.›Read phonebook‹2.When the desired entry is read aloud:
say ›Dial number‹
Selecting an entry
1.›Dial name‹2.Say the name after being prompted to do so.3.Confirm the prompt: ›Yes‹
Adjusting the volume
Turn the knob during an announcement.
▷The volume remains constant even if the
volume of other audio sources is changed.▷The volume is stored for the remote control
currently in use.
Notes
Do not use voice operation to initiate an Emer‐
gency Request. In stressful situations, the voice
and vocal pitch can change. This can unneces‐
sarily delay the establishment of a telephone
connection.
Instead, use the SOS button, refer to
page 253, in the vicinity of the interior mirror.
Environmental conditions▷Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.▷Always say commands in the language of
the system. The language for the mobile
phone voice operation is preset and cannot
be changed in the Control Display.▷Keep the doors, windows, and glass sunroof
closed to prevent noise interference.▷Avoid making other noise in the vehicle
while speaking.
Snap-in adapter
General information
More information on compatible snap-in adapt‐
ers that support the functions of the mobile
phone is available at the service center.
Notes
At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Installation position
In the center armrest.
Inserting/removing the snap-in adapter
1.Press button 1 and remove the cover.Seite 202CommunicationTelephone202
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