
Music cannot be played back.▷Start the program for playing back music
data on the device and select a track on the
device if necessary.▷Switch the radio on and off again.
Music files can only be played back softly.
▷Adjust the volume settings on the device.
Playback is disturbed when buttons are
pressed or by other messages on the device.
▷Switch off the button tones and other sig‐
nal tones on the device.
Playback is interrupted by a telephone call or
traffic bulletin and is not resumed automati‐
cally.
▷Switch the radio on and off again.
Playback is not possible if the mobile phone is
connected via Bluetooth Audio while it is also
connected via the USB interface or the snap-in
adapter.
▷Disconnect one of the two connections; for
example, disconnect the audio connection,
refer to page 190, and restart playback.
If all points in this list have been checked and
the required function is still not available,
please contact the hotline or service center.
Software Update
The vehicle supports various external devices
depending on the current software version.
With a software update, the vehicle can sup‐
port new mobile phones or new external de‐
vice, for example.
▷USB.
Software updates and related current infor‐
mation is available at www.bmw.com/
update.
Displaying the current version
The currently installed software is displayed.
1."Settings"2."Software update"3."Show current version"
Select desired version to display additional in‐
formation.
Updating software via USB The software may only be updated when the
vehicle is stationary.
1.Store the file for the software-update in the
main director of a USB flash drive.2.Insert the USB flash drive into the USB au‐
dio interface in the center console. An up‐
date via the USB interface in the glove
compartment is not possible.3."Settings"4."Software update"5."Update software"6."Start update"7."OK"
All listed software updates are installed.
Restoring the previous version
The software version prior to the last software
update can be restored.
The previous version can only be restored
when the vehicle is stationary.
1."Settings"2."Software update"3."Restore previous version"4."OK" Double-click.
All listed software updates are removed.
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TelephoneVehicle equipmentThis chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and
systems.
At a glance
The concept Mobile phones or other external devices such
as audio players can be connected to the vehi‐
cle via Bluetooth.
Bluetooth® is a registered trademark of Blue‐
tooth® SIG, Inc.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are in the vehicle
and can then be operated via iDrive, the but‐
tons on the steering wheel, and via voice acti‐
vation.
Depending on their functionality, external devi‐
ces can be used via the vehicle as a telephone
or as an audio source. The telephone functions
are described in the following. Operating the
audio functions, refer to page 187.
Up to four external devices can be paired.
Certain functions may need to be enabled by
the mobile phone provider or service provider.
Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the
vehicle occupants and other road users.◀Snap-in adapter
The snap-in adapter is used to:▷Hold the mobile phone.▷Recharge the battery.▷Connect the mobile phone to an outside
antenna of the vehicle.
This provides for better network reception
and consistent sound quality.
Approved mobile phones
Details on which mobile phones and external
devices with a Bluetooth interface are sup‐
ported by the mobile phone preparation pack‐
age can be obtained at www.bmwusa.com/
bluetooth.
Displaying the vehicle identification
number and software part number
The vehicle identification number and software part number are needed to determine which
mobile phones are supported by the mobile
phone preparation package. The software ver‐
sion of the mobile phone may also be required.
1."Telephone"2.Open "Options".3."Bluetooth® info"4."Display system information"
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Malfunctions may occur with other mobile
phones or software versions.
Do not operate a mobile phone that is con‐
nected to the vehicle on the mobile phone key‐
pad, as this may lead to a malfunction.
A software update, refer to page 191, can be
performed if necessary.
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Notes
At high temperatures, the charging function of the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Pairing/unpairing the mobile
phone
General information
The following functions are available:▷Use of a mobile phone as a telephone.▷Use of a mobile phone as an additional te‐
lephone.▷Use of a mobile phone as an audio source.▷Use of an audio device as an audio source,
refer to page 187.
Requirements
▷The mobile phone is suitable, refer to
page 196.▷The mobile phone is ready for operation.▷Bluetooth is activated in the vehicle and on
the mobile phone.▷Bluetooth presettings may need to be
made on the mobile phone, e.g., for a con‐
nection without confirmation or visibility,
refer to the mobile phone operating in‐
structions.▷Deactivate Bluetooth audio if necessary.▷A number with at least four and a maximum
of 16 digits was defined as the Bluetooth
passkey. It is only required once for pairing.▷The ignition is switched on.Activating/deactivating Bluetooth
Bluetooth is not permitted everywhere. Com‐
ply with all safety guidelines and regulations.1."Telephone"2.Open "Options".3."Bluetooth®"
Additional functions
Activating/deactivating the additional
functions
Activate the functions before pairing to be able
to use them in the vehicle. Information on suit‐
able mobile phones, refer to page 196, that
support this function.
1."Telephone"2."Bluetooth® (phone)"3.Open "Options".4."Configure Bluetooth®"5.Select the desired additional function.▷"Additional telephone"▷"Office"▷"Bluetooth® audio"6."OK"
An additional function cannot be assigned to a
telephone while it is deactivated.
Additional telephone A mobile phone can be used as an additional
telephone.
The additional telephone can be used to ac‐
cept incoming calls, refer to page 201. While a
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call is active on the additional telephone, re‐
ceived calls are displayed on the Control Dis‐
play.
Audio source
A mobile phone can be used as an audio
source.
Pairing and connecting a mobile
phone
Pairing the mobile phone
To avoid becoming distracted and pos‐
ing an unnecessary hazard both to your own
vehicle's occupants and to other road users,
only pair the mobile phone while the vehicle is
stationary.◀1."Telephone"2."Bluetooth® (phone)"3."Add new phone"
The Bluetooth name of the vehicle is dis‐
played.4.To perform additional steps on the mobile
phone, refer to the mobile phone operating
instructions: for instance, search for or
connect the Bluetooth device or a new de‐
vice.
The Bluetooth name of the vehicle appears
on the mobile phone display.5.Select the Bluetooth name of the vehicle
on the mobile phone display.6.You are prompted by the iDrive or mobile
phone to enter the same Bluetooth pass‐
key. Enter the passkey and confirm.
or
Compare the control number on the vehi‐
cle display with the control number on the
mobile phone display. Confirm the control
number on the mobile phone and in the ve‐
hicle.
"OK"7.Select the functions for which the mobile
phone is to be used.8."OK"
If the pairing was successful, the mobile phone
appears at the top of the list of mobile phones.
The functions supported by the mobile phone
and audio device are displayed as symbols
when paired.
White symbol: the function is active.
Gray symbol: the function is inactive.
SymbolFunction Telephone. Additional telephone. Audio source.
Four mobile phones can be paired with the ve‐
hicle at once. Three mobile phones can be
connected with the vehicle at once.
If pairing was unsuccessful: What to do if..., re‐
fer to page 199.
Following the initial pairing
▷The mobile phone is detected/connected
in the vehicle within a short period of time
when the engine is running or the ignition
is switched on.▷The phone book entries of the telephone
stored on the SIM card or mobile phone
are transmitted to the vehicle after detec‐
tion, depending on the mobile phone.▷Four mobile phones can be paired.▷Specific settings may be necessary in
some mobile phones, e.g., authorization or
a secure connection; refer to the mobile
phone operating instructions.
Connecting a particular mobile phone
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3.Select the mobile phone that is to be con‐
nected.
The functions assigned to the mobile phone
before unpairing are assigned to the mobile
phone when it is reconnected. These functions
are deactivated in a mobile phone that is al‐
ready connected.
Configuring the mobile phone Additional functions can be activated or deacti‐
vated for paired and connected mobile phones.
1."Telephone"2."Bluetooth® (phone)"3.Highlight the mobile phone to be config‐
ured.4.Open "Options".5."Configure phone"6.At least one function must be selected.▷"Telephone"▷"Additional telephone"▷"Audio"7."OK"
If a function has already been assigned to an‐
other connected mobile phone, the function is
deactivated in that mobile phone and the mo‐
bile phone is unpaired when the function is as‐
signed to a new mobile phone.
Swapping the telephone and
additional telephone
The function of the telephone and additional
telephone can be swapped automatically.
1."Telephone"2."Bluetooth® (phone)"3."Swap phone/addit. phone"
Unpairing the mobile phone
1."Telephone"2."Bluetooth® (phone)"3.Highlight the mobile phone that is to be
unpaired.4.Open "Options".5."Remove phone from list"
What to do if...
Information on suitable mobile phones, refer to
page 196.
The mobile phone could not be paired or con‐
nected.
▷Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth in
the vehicle and on the mobile phone.▷Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.▷Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing proce‐
dure.▷Are too many Bluetooth devices con‐
nected to the mobile phone or vehicle? De‐
lete connections with other devices if nec‐
essary.▷Is the audio connection activated? Deacti‐
vate the audio connection.▷Is the mobile phone in power-save mode or
does it have only a limited remaining bat‐
tery life? Charge the mobile phone in the
snap-in adapter or via the charging cable.▷Depending on the mobile phone, it is pos‐
sible that only one mobile phone can be
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nected mobile phone from the vehicle and
pair and connect only one mobile phone.
The mobile phone no longer reacts.
▷Switch the mobile phone off and on again.▷Is the ambient temperature too high or
low? Do not expose the mobile phone to
extreme environmental conditions.
The telephone functions are not available.
▷Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the func‐
tion.▷Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No phone book entries or only some phone
book entries are displayed, or they are incom‐
plete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card
are transmitted.▷It may not be possible to display phone
book entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.▷Is the mobile phone connected as an audio
source or additional telephone? The mo‐
bile phone must be connected as a tele‐
phone.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Insert the mobile phone into the snap-in
adapter or place it in the area of the center
console.▷Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and
the required function is still not available, con‐
tact Customer Relations or the service center.
Controls
Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote
control currently in use.
The vehicle automatically adjusts the volume
of the microphone on the telephone and the
volume of the called party. Depending on the
mobile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
1."Settings"2."Tone"3."Volume settings"4.Select the desired setting: "Microphone"
or "Loudspeak."5.To adjust: turn the controller.6.To store: press the controller.Seite 200CommunicationTelephone200
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Redialing
›Redial‹
Voice phone book
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
The entries must be entered using voice acti‐
vation and are separate from the memory in
the mobile phone. Up to 50 entries can be set
up.
Saving an entry1.›Save name‹2.Say the name. Do not exceed the speaking
duration of approx. 2 seconds.3.Say the phone number after being
prompted to do so by the system.4.›Save‹
Deleting an entry
1.›Delete name‹2.Say the name after being prompted to do
so.3.Confirm the prompt: ›Yes‹
Deleting all entries
1.›Delete phone book‹2.Confirm the prompt: ›Yes‹3.Confirm the prompt again: ›Yes‹
Reading and selecting entries
1.›Read phonebook‹2.When the desired entry is read aloud: say ›
Dial number‹
Selecting an entry
1.›Dial name‹2.Say the name after being prompted to do
so.3.Confirm the prompt: ›Yes‹Adjusting the volume
Turn the knob during an announcement.
▷The volume remains constant even if the
volume of other audio sources is changed.▷The volume is stored for the remote con‐
trol currently in use.
Notes
Do not use voice operation to initiate an Emer‐
gency Request. In stressful situations, the
voice and vocal pitch can change. This can un‐
necessarily delay the establishment of a tele‐
phone connection.
Instead, use the SOS button, refer to
page 257, in the vicinity of the interior mirror.
Environmental conditions
▷Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.▷Always say commands in the language of
the system. The language for the mobile
phone voice operation is preset and cannot
be changed in the Control Display.▷Keep the doors, windows, and glass sun‐
roof closed to prevent noise interference.▷Avoid making other noise in the vehicle
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▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a
part of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable mobile phones,
available software applications and their instal‐
lation can be found at www.bmw.com/connec‐
tivity or at the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in dan‐
ger because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is sta‐
tionary.◀
Operating Apps
1.Connect the mobile phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
Notes
▷The ranges of Apps that can be displayed
on the Control Display depend on the
range of installed software applications on
the mobile phone.▷The data transmission of the software ap‐
plications from the mobile phone to the ve‐
hicle can last some time. Some software
applications depend on the speed of the
available Internet connection of the mobile
phone.▷Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
If necessary, restart the software applica‐
tion on the mobile phone after a phone
conversation.
Remote Services
With Remote Services, a connection can be
established between a mobile phone and the
vehicle. This connection can be used, for ex‐
ample, to lock and unlock the vehicle.
Depending on the vehicle, additional functions
may be available.
To be able to use the functions, the My BMW
Remote app must be downloaded. Operation
takes place via the app.
Alternatively, the functions can also be used
via the ConnectedDrive Hotline.
The operating instructions for the My BMW
Remote app can be found on the Connected‐
Drive portal or at www.bmw.com.
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