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Breakdown assistanceVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equip‐
ment is also described that is not available in a
vehicle, e. g., because of the selected optional
equipment or country variant. This also applies
for safety-related functions and systems.
Hazard warning flashers
The button is located in the center console.
Intelligent Emergency
Request
Requirements
▷The radio ready state is switched on.▷The Assist system is functional.▷The SIM card integrated in the vehicle has
been activated.▷A ConnectedDrive contract is available.
General information
Only press the SOS button in an emergency.
Hints
Emergency Request not guaranteed
For technical reasons, the Emergency
Request cannot be guaranteed under unfavor‐
able conditions.◀
Initiating an Emergency Request1.Press the cover briefly to open it.2.Press the SOS button until the LED in the
button lights up.▷The LED lights up: an Emergency Request
was initiated.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.▷The LED flashes when a connection to the
BMW Response Center has been estab‐
lished.
When the emergency request is received
at the BMW Response Center, the BMW
Response Center contacts you and takes
further steps to help you.
Even if you are unable to respond, the
BMW Response Center can take further
steps to help you under certain circum‐
stances.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicleSeite 221Breakdown assistanceMobility221
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if it can be established, are transmitted to
the BMW Response Center.▷If the LED is flashing, but the BMW Re‐
sponse Center can no longer be heard via
the speaker, you can nevertheless still be
heard for the BMW Response Center.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately af‐
ter a severe accident. Automatic Collision Noti‐
fication is not affected by pressing the SOS
button.
Warning triangle
The warning triangle is located in the container
on the inside of the trunk lid.
Unscrew the wing nut to open.
First aid kit
Note Some of the articles have a limited service life.
Check the expiration dates of the contents
regularly and replace any expired items
promptly.
Storage
The first aid kit is located in the container on
the inside of the trunk lid.
Unscrew the wing nut to open.
Roadside Assistance
Service availability
Roadside Assistance can be reached around
the clock in many countries. You can obtain as‐
sistance there in the event of a vehicle break‐
down.
Roadside Assistance The Roadside Assistance phone number can
be viewed on the iDrive or a connection to
Roadside Assistance can be established di‐
rectly.
Jump-starting
Notes If the battery is discharged, an engine can be
started using the battery of another vehicle
and two jumper cables. Only use jumper ca‐
bles with fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
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Do not touch live parts
To avoid the risk of potentially fatal in‐
jury, always avoid all contact with electrical
components while the engine is running.◀
Preparation1.Check whether the battery of the other ve‐
hicle has a voltage of 12 volts. This infor‐
mation can be found on the battery.2.Switch off the engine of the assisting vehi‐
cle.3.Switch off any electronic systems/power
consumers in both vehicles.
Bodywork contact between vehicles
Make sure that there is no contact be‐
tween the bodywork of the two vehicles; other‐
wise, there is the danger of short circuits.◀
Starting aid terminals Connecting order
Connect the jumper cables in the correct
order; otherwise, there is the danger of injury
from sparking.◀
The so-called starting aid terminal in the en‐
gine compartment acts as the battery's posi‐
tive terminal.
The body ground or a special nut acts as the
battery negative terminal.
Connecting the cables Be careful not to swap over the positive
and negative connector terminals
Do not swap over the positive and negative
terminals of the connectors, otherwise there is
a danger that components of the hybrid sys‐
tem or the vehicle electronics may be irrepara‐
bly damaged.
Take note of the label next to the positive ter‐
minal.◀
Before you begin, switch off all unnecessary
electronic systems/power consumers, such as
the radio, on the assisting and receiving vehi‐
cles.
1.Pull off the cap of the BMW starting aid ter‐
minal.2.Attach one terminal clamp of the positive
jumper cable to the positive terminal of the
battery, or to the corresponding starting
aid terminal of the vehicle providing assis‐
tance.3.Attach the terminal clamp on the other end
of the cable to the positive terminal of the
battery, or to the corresponding starting
aid terminal of the vehicle to be started.4.Attach one terminal clamp of the negative
jumper cable to the negative terminal ofSeite 223Breakdown assistanceMobility223
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the battery, or to the corresponding engine
or body ground of assisting vehicle.5.Attach the second terminal clamp to the
negative terminal of the battery, or to the
corresponding engine or body ground of
the vehicle to be started.
Starting the engine
Never use spray fluids to start the engine.
1.Start the engine of the assisting vehicle
and let it run for several minutes at an in‐
creased idle speed.2.Start the engine of the vehicle being
started in the usual way.
If the first starting attempt is not success‐
ful, wait a few minutes before making an‐
other attempt in order to allow the dis‐
charged battery to recharge.3.Let both engines run for several minutes.4.Disconnect the jumper cables in the re‐
verse order.
Check the battery and recharge if necessary.
Tow-starting and towing Transporting your vehicle
Note
Your vehicle is not permitted to be towed.
Therefore, contact a service center in the
event of a breakdown.
Do not have the vehicle towed
Have your vehicle transported on a load‐
ing platform only; otherwise, damage may oc‐
cur.◀
Tow truck
Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage
may result.◀
Towing other vehicles
General information Light towing vehicle
The towing vehicle must not be lighter
than the vehicle being towed; otherwise, it will
not be possible to control the vehicle re‐
sponse.◀
Attaching the tow bar/tow rope correctly
Attach the tow bar or tow rope to the tow
fitting; connecting it to other vehicle parts may
cause damage.◀
▷Switch on the hazard warning system, de‐
pending on local regulations.▷If the electrical system has failed, clearly
identify the vehicle being towed by placing
a sign or a warning triangle in the rear win‐
dow.
Towing methods when towing other
vehicles
Tow bar The tow fittings used should be on the same
side on both vehicles.
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Should it prove impossible to avoid mounting
the tow bar at an offset angle, please observe
the following:▷Maneuvering capability is limited during
cornering.▷The tow bar will generate lateral forces if it
is secured with an offset.
Tow rope
When starting to tow the vehicle, make sure
that the tow rope is taut.
To avoid jerking and the associated stresses
on the vehicle components when towing, al‐
ways use nylon ropes or nylon straps.
Attaching the tow rope correctly
Only secure the tow rope on the tow fit‐
ting; otherwise, damage can occur when it is
secured on other parts of the vehicle.◀
Tow fitting
The screw-in tow fitting should always be car‐
ried in the vehicle. It can be screwed in at the
front or rear of the BMW. It is located in the
container on the inside of the trunk lid.
Tow fitting, information on use
▷Use only the tow fitting provided with
the vehicle and screw it all the way in.▷Use the tow fitting for towing on paved
roads only.▷Use the tow fitting screwed in at the front
for maneuvering the vehicle only.▷Avoid lateral loading of the tow fitting, e.g.,
do not lift the vehicle by the tow fitting.
Otherwise, damage to the tow fitting and the
vehicle can occur.◀
Screw thread
Push out the cover by pressing on the top
edge.
Tow-starting
Note:
Do not tow-start the vehicle.
Due to the automatic transmission, the engine
cannot be started by tow-starting.
Have the cause of the starting difficulties rem‐
edied.
Safety of the hybrid system Hybrid system workYour vehicle's hybrid system is a self-con‐
tained system. Safety is ensured as long as no
work is performed on the technical compo‐
nents.
Thus, have work on the vehicle, for instance
retrofitting accessories, performed by the
service center or a workshop that works ac‐
cording to BMW specifications with appropri‐
ately trained personnel.
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Maintenance and repairs
Have maintenance and repair work per‐
formed only by a service center or a workshop
that works according to BMW specifications
with appropriately trained personnel. Other‐
wise, there is the risk of fatal injury from elec‐
tric shock due to the hybrid system's high volt‐
age.◀
Hybrid system: contact with water The hybrid system is typically safe even in the
following example situations:▷Water in the footwell, for instance after a
rainstorm when the glass sunroof is open.▷Vehicle is in the water, such as in the event
of high water levels.▷Liquid escapes in the trunk.
In these cases there is no risk of injury from
electric shock. Other damages on the vehicle
are possible.
Hybrid system: automatic
deactivation
If an accident occurs, the hybrid system is
switched off automatically in order not to en‐
danger occupants and other road users.
Read the information on What to do after an
accident, refer to page 226.
What to do after an accident General information After an accident
After an accident, do not touch any high-
voltage components such as orange colored
high-voltage cables or parts that are in contact
with exposed high-voltage cables. Otherwise,
there is the risk of fatal injury from electric
shock due to the hybrid system's high volt‐
age.◀
Escaping fluids
Do not touch any fluids escaping from
the high-voltage battery, or the skin can sus‐
tain chemical burns.◀
If you are involved in an accident with your ve‐
hicle, compliance with the following additional
safety precautions is required with regard to
the hybrid system:▷Secure the crash site.▷Immediately notify rescue forces, police, or
firefighters of the fact that your vehicle is
equipped with a hybrid system.▷Engage transmission position P, apply the
parking brake, and switch off the ignition or
deactivate drive readiness.▷Lock the vehicle after exiting.▷Do not inhale any gases escaping from the
high-voltage battery, if necessary keep a
distance to the vehicle.Seite 226MobilityBreakdown assistance226
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CareVehicle equipmentAll standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equip‐
ment is also described that is not available in a
vehicle, e. g., because of the selected optional
equipment or country variant. This also applies
for safety-related functions and systems.
Car washes Hints Steam jets or high-pressure washers
When using steam jets or high-pressure
washers, hold them a sufficient distance away and use a maximum temperature of
140 ℉/60 ℃.
If the vehicle has a glass sunroof, ensure that a distance of at least 31.5 inches/80 cm is main‐
tained. Holding them too close or using exces‐
sively high pressures or temperatures can
cause damage or preliminary damage that may
then lead to long-term damage.
Follow the user's manual for the high-pressure
washer.◀
Cleaning sensors/cameras with high-
pressure washers
When using high-pressure washers, do not
spray the exterior sensors and cameras, e.g., Park Distance Control, for extended periods of
time and only from a distance of at least
12 in/30 cm.◀
Regularly remove foreign items such as leaves
in the area below the windshield when the
hood is raised.
Wash your vehicle frequently, particularly in
winter.Intense soiling and road salt can damage the
vehicle.
Automatic car washes
Hints
Note the following:▷Give preference to cloth car washes or
those that use soft brushes in order to
avoid paint damage.▷Make sure that the wheels and tires are not
damaged by the transport mechanisms.▷Fold in the exterior mirrors; otherwise, they
may be damaged, depending on the width
of the vehicle.▷Deactivate the rain sensor, refer to
page 80, to avoid unintentional wiper acti‐
vation.▷In some cases, an unintentional alarm can
be triggered by the interior motion sensor
of the alarm system. Follow the instruc‐
tions on avoiding an unintentional alarm,
refer to page 47.
Guide rails in car washes
Avoid car washes with guide rails higher
than 4 in/10 cm; otherwise, the vehicle body
could be damaged.◀
Before driving into a car wash In order to ensure that the vehicle can roll in a
car wash, take the following steps:
1.Drive into the car wash.2.Engage transmission position N.3.Switch the engine off.
In this way, the ignition remains switched
on, and a Check-Control message is dis‐
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Do not turn off the ignition in the car
wash
Do not turn off the ignition in the car wash;
otherwise, the transmission position P is
engaged and damages can result.◀
For activation of drive readiness:
1.Depress the brake pedal.2.Press the Start/Stop button.
Pressing the Start/Stop button without step‐
ping on the brake turns the ignition off.
The vehicle cannot be locked from the outside
when in transmission position N. A signal is
sounded when an attempt is made to lock the
vehicle.
Transmission position
Transmission position P is engaged automati‐
cally:
▷When the ignition is switched off.▷After approx. 15 minutes.
Headlamps
▷Do not rub dry and do not use abrasive or
caustic cleansers.▷Soak areas that have been soiled e.g. due
to insects, with shampoo and wash off with
water.▷Thaw ice with deicing spray; do not use an
ice scraper.
After washing the vehicle
After washing the vehicle, apply the brakes
briefly to dry them; otherwise, braking action
can be reduced and corrosion of the brake
discs can occur.
Completely remove all residues on the win‐
dows, to minimize loss of visibility due to
smearing and to reduce wiper noises and
wiper blade wear.
Vehicle care
Car care productsBMW recommends using cleaning and care
products from BMW, since these have been
tested and approved.
Car care and cleaning products
Follow the instructions on the container.
When cleaning the interior, open the doors or
windows.
Only use products intended for cleaning vehi‐ cles.
Cleansers can contain substances that are
dangerous and harmful to your health.◀
Vehicle paint Regular care contributes to driving safety and
value retention. Environmental influences in
areas with elevated air pollution or natural con‐
taminants, such as tree resin or pollen can af‐
fect the vehicle's paintwork. Tailor the fre‐
quency and extent of your car care to these
influences.
Aggressive substances, such as spilled fuel,
oil, grease or bird droppings, must be removed
immediately to prevent the finish from being
altered or discolored.
Leather care
Remove dust from the leather often, using a
cloth or vacuum cleaner.
Otherwise, particles of dust and road grime
chafe in pores and folds, and lead to increased
wear and premature degradation of the leather
surface.
To guard against discoloration, such as from
clothing, provide leather care roughly every
two months.
Clean light-colored leather more frequently be‐
cause soiling on such surfaces is substantially
more visible.Seite 228MobilityCare228
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