2013 BMW 328I XDRIVE COUPE ESP

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MobilityCare
Care
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehicle, for example due to
the special options or national-market version
selected. This also applies to safety related
functions and systems.
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW CareProducts have been
material-tested, laboratory-checked and
proven in the field, and offer optimal care and
protection for your vehicle. <
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age. <
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles. <
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage. <
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake discs can corrode. <
Automatic car washes
Give preference to car washes that use cloth or
soft brushes in order to avoid paint damage.
Do not use high-pressure car washes;
otherwise, water may drip into the vehicle
around the windows. <
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:
> Dimensions of your vehicle, refer to
page 281.
> If necessary: fold in the exterior mirrors,
refer to page 54.
> Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm; otherwise, there is the
danger of damaging chassis parts. <
Preparations before driving into an automatic
car wash:
> Unscrew the rod antenna.
> Deactivate the rain sensor to prevent
undesired wiper operation.
> Remove additional add-on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
> Leave the remote control in the ignition
lock.

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MobilityCare
nants such as tree sap or pollen can impact
vehicle paintwork. Therefore, it is important to
adapt the frequency and scope of car care
accordingly.
Immediately remove particularly corrosive sub-
stances such as spilled fuel, oil, grease, brake
fluid, or bird droppings to prevent damage to
the paintwork.
Repairing paintwork damage
Immediately repair scratches or similar
damage, such as that caused by stones
hitting the vehicle, where necessary to prevent
rusting. <
BMW recommends having paintwork damage
repaired by a professional paint repair work-
shop according to BMW specifications using
original BMW paint materials.
Preservation
A preservation treatment is necessary when
water no longer beads off the clean paintwork
surface. Only use products for paintwork pres-
ervation that contain carnauba or synthetic
waxes.
Rubber seals
Treat only with water or rubber care products. Do not use silicon-co ntaining care prod-
ucts on rubber seals; otherwise, noise
and damage could occur. <
Chrome parts
Carefully clean vehicle parts such as the radia-
tor grill, door handles or window frames with
copious quantities of water and a shampoo
additive, especially when roads are treated with
deicing salt. For additional treatment, use a
chrome polish.
Light-alloy wheels
For technical reasons, dust is generated during
braking that is deposited on the light-alloy wheels. Remove the dust regularly using acid-
free rim cleaner.
Do not use aggressive, acidic, strongly
alkaline, or abrasive cleaning agents and
do not use steam jets hotter than of 140 7/
60 6; otherwise, damage may occur. <
Outside sensors/cameras
Keep the sensors and cameras on the
outside of the vehicle, e.g. those for Park
Distance Control, clean and free of ice to ensure
that they remain fully functional.<
Interior care
Upholstery fabrics/cloth trims/
Alcantara fabrics
Vacuum regularly with a vacuum cleaner to
remove superficial dirt.
To remove severe spots such as stains from
beverages, use a soft sponge or lint-free
microfiber cloth and suitable interior cleaners.
Follow the instructions on the packaging.
Clean the upholstery down to the seams
using a sweeping motion. Avoid strong
rubbing. <
Opened Velcro fasteners on pants or
other articles of clothing can damage the
seat covers. Ensure that Velcro fasteners are
closed. <
Leather/leather trim
The leather used by BMW is a high quality
natural product. Slight irregularities in the
leather are a typical characteristic of natural
leather. <
Dust and road grit in the pores and folds of the
leather have an abrasive effect, leading to
increased wear and causing the leather surface
to become brittle prematurely. Therefore, fre-
quently clean the leather of dust using a cloth or
vacuum cleaner.

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Replacin g components
Mobility
When working on electrical systems,
always begin by switching off the con-
sumer in question; otherwise, short-circuits
could result. To avoid possible injury or equip-
ment damage when replacing bulbs, observe
any instructions provided by the bulb manufac-
turer. <
For care of the headlamps, please follow the
instructions in the chapter entitled 'Care'. To replace lamps not described here,
please contact your BMW center. <
Light-emitting diodes LED
Light-emitting diodes installed behind translu-
cent lenses serve as the light source for many of
the controls, displays, and equipment in your
vehicle. These light-emitting diodes, which
operate using a concept similar to that applied
in conventional lasers, are officially designated
as Class 1 light-emitting diodes.
Do not remove the covers or expose the
eyes directly to the unfiltered light source
for several hours; otherwise, this could cause
irritation of the retina. <
Headlight lenses
In cool or humid weather, condensation may
form on the interior of outside lamps. The con-
densation will disappear after a short time when
driving with the headlamps switched on. The
headlamp glasses do not need to be changed.
If the headlamps do not defrost despite driving
with the headlamps switched on, and additional
moisture builds up, for example water droplets
in the lamps, have them checked by your BMW
center.
Xenon lamps
These bulbs have a very long service life and are
highly unlikely to fail. If a xenon lamp fails never-
theless, switch on the fog lamps and continue
the journey with great care, provided that local
legislation does not prohibit this. Have all work on the xenon lamp system,
including bulb replacements, performed
only by your BMW center. Due to high voltage,
there is a risk of fatal injury if work on the xenon
lamps is carried out improperly. <
Access to the lamps
1.Switch off the lamps and take the remote
control out of the ignition lock.
2. Remove the upper cover from the head-
lamp. To do so, use a screwdriver to press
the catches towards the rear, see arrows,
and pull the cover forward and out.
Follow the same steps in reverse order to reat-
tach the cover. Be careful when installing the cover; oth-
erwise, leaks could occur and cause dam-
age to the headlamp system. <
Parking lamps and roadside parking
lamps, daytime running lights
These lamps use LED technology for operation.
If they malfunction, please contact your BMW
center.
Corner-illuminating lamps
H3 bulb, 55 watts
1.Switch off the lamps and take the remote
control out of the ignition lock.
2. Remove the cover, refer to Access to the
lamps.

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MobilityGiving and receiving assistance
Giving and receiving assistance
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehicle, for example due to
the special options or national-market version
selected. This also applies to safety related
functions and systems.
Emergency Request
Requirements
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
> BMW Assist is activated.
> Radio readiness is switched on.
> The BMW Assist system is logged into a
mobile phone network that is supported by
BMW Assist.
> The Emergency Request system is opera-
ble.
Only press the SOS button in an emergency. For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions. <
Subscriber contract
Upon expiration of the subscriber contract with
BMW Assist, the BMW Assist system can be
deactivated by a BMW center without a work-
shop visit.
After the system is deactivated, it is no longer
possible to make Emergency Requests. It may be possible for a BMW center to reacti-
vate the system after a new contract has been
signed.
Sending an Emergency Request
1.
Briefly press the cover flap to open.
2. Press the SOS button until the LED in the
button comes on.
> The LED comes on: the Emergency
Request has been triggered.
If the circumstances allow, remain in the
vehicle until the voice contact has been
established.
> The LED flashes when the connection to
the BMW Assist Response Center has been
established.
Once the BMW Assist Response Center
has received your Emergency Request, the
BMW Assist Response Center contacts
you and takes further steps to help you.
Even if you are unable to respond, the
BMW Assist Response Center will be able
to initiate further steps to assist you under
certain conditions.
Data for determining the necessary rescue
measures are transmitted to the BMW
Assist Response Center, e.g. the current
position of your vehicle, if it can be deter-
mined.

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Giving and receiving assistance
Mobility
>
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The
BMW Assist Response Center may still be
able to hear you, however.
Automatically triggering an Emergency
Request
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. An automatic Emergency
Request is not affected by pressing the SOS
button.
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You
can obtain support there in the event of a break-
down.
First aid pouch
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-
ularly and replace any items in good time, if nec-
essary.
Coupe
The first aid pouch is located on the right-hand
side of the trunk in a storage area.
Convertible
The first aid pouch is located in a compartment
under the front passenger seat.
To open: press the button and fold the cover
down.
To close: fold the cover back up and press it into
the catch.
Warning triangle
Coupe
The warning triangle is located on the left-hand
side of the trunk. Press the tab to take it out.

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Referen ceEverything from A to Z
Distance warning, refer to
Park Distance Control
PDC 94
Door key, refer to Remote
control with integrated
key 30
Door lock 34
Doors, emergency operation 34
DOT Quality Grades 251
Draft-free ventilation 117
Drinks holders, refer to Cupholders 126
Drive mode 67
Drive-off assistance, refer to Dynamic Stability Control
DSC 95
Drive-off assistant 98
Driving dynamics control 68
Driving lamps, refer to Parking lamps/low beams 108
Driving notes 136
Driving off on hills, refer to Drive-off assistant 98
Driving stability control
systems 95
Driving through water 138
Driving tips, refer to Driving
notes 136
Dry air, refer to Cooling function 117
DSC Dynamic Stability Control 95
DTC Dynamic Traction
Control 96
– indicator/warning lamp 96
Dynamic Brake Control
DBC 95
Dynamic destination guidance 162
Dynamic Stability Control DSC 95
– indicator/warning lamp 96
Dynamic Traction Control DTC 96
– indicator/warning lamp 96E
EBV Electronic brake-force
distribution 95
Electrical defect
– 7-gear Sport automatic transmission with double
clutch 68
Electrical malfunction
– door lock 34
– driver's door 34
– fuel filler flap 232
Electric seat adjustment 48
Electric steering wheel lock
– with Comfort Access 38
Electronic brake-force
distribution EBV 95
Electronic oil level check 256
Electronic Stability Program
ESP, refer to Dynamic
Stability Control DSC 95
E-mail 218
Emergency actuation, automatic transmission,
refer to Overriding selector
lever lock 65
Emergency operation
– fuel filler flap, manual release 232
Emergency operation, refer to Manual operation
– door lock 34
Emergency release
– trunk lid from inside 36
Emergency Request 272
Emergency services, refer to Roadside Assistance 273
Energy, saving
– saving fuel 136
Engine
– breaking in 136
– overheated, refer to Coolant temperature 259
– starting 61
– starting, Comfort Access 38
– switching off 62
Engine compartment 255Engine coolant, refer to
Coolant 259
Engine oil
– adding 258
– additives, refer to Approved engine oils 258
– alternative oil types 259
– approved engine oils 258
– BMW Maintenance System 260
– capacity 284
– checking level 256
– intervals between changes,
refer to Service
requirements 85
Engine starting, refer to
Starting the engine 61
Entering the postal code for navigation 147
Entry lamps, refer to Interior lamps 112
Entry map for destination 151
ESP Electronic Stability Program, refer to Dynamic
Stability Control DSC 95
Ex haust sy

stem, refer to Hot
exhaust system 137
Exterior mirrors 53
– adjusting 53
– automatic dimming feature 55
– automatic heating 54
– folding in and out 54
External audio device 125
Eyes
– for tow-starting and towing away 275
– for tying down loads 140
F
Failure messages, refer to
Check Control 89
Failure of an electrical consumer 271

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