2013 BMW 1 SERIES Owner's Manual

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CommunicationsConnectedDrive
ConnectedDrive
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
BMW Assist
General information
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency Request
is sent.
Many BMW Assist services depend on the
contract individually agreed upon.
After the contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without you having to visit a
BMW center. After the BMW Assist system has
been deactivated, no BM W Assist services will
be available. The BMW Assist system can be
reactivated by a BMW center after a new
contract has been signed.
Requirements
> The installed BMW Assist system is logged
into a mobile phone network. This network
must be capable of transmitting the
services.
> To transmit position data, the vehicle must
be able to determine its current position.
> To activate and update BMW Assist, a GPS
signal must be available. >
The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
> BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
> Automatic Emergency Request: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
> Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are tran smitted during this
call.
> Customer Relations: connection to
Customer Relations for information on all
aspects of your vehicle.
> BMW TeleService: the data on your vehi-
cle's service status or required inspections
are transmitted to your BMW center, either
automatically before a service due date or
when you request a service appointment.
> Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
> Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.

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ConnectedDrive
Communications
>
In addition, the optional Convenience Plan
offers Concierge servic e and information on
route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports comm unication with your
BMW center.
> Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shor tens the duration of
the service appointment.
> In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance.
> The service varies by country.
> Connection may incur charges.
> Services may be restricted abroad.
Requirements
>BMW Assist is activated.
> Wireless reception is available.
> Ignition switched on.
Using TeleService
Generally, TeleService is activated in the
vehicle.
If TeleService is not activated, it is possible to
establish a voice contact to the BMW Group
Mobile Service.
For additional uses or to deactivate the ser-
vices, consult your BMW center or contact
Customer Relations.
Concierge service
General information
The Concierge service of BMW Assist will
inform you, for example, about upcoming
events, filling station, or hotels and supplies you
with their phone numbers and addresses. Many
hotels can be booked directly through the BMW
Assist Concierge service. Use of the Concierge
service requires an additi onal activation by the
BMW Assist Response Center.
Starting the Concierge service
1. "BMW Assist" or "ConnectedDrive"
2. "Concierge"
3. "Start service"
A voice contact with the BMW Concierge
service is established. Phone numbers and
addresses can be transmitted as a message.
Messages
Information about messages, refer to page 204.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break-
down.
Contact with BMW Roadside Assistance can
also be established using a Check Control
message, refer to page84.

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CommunicationsConnectedDrive
Starting BMW Roadside Assistance
without BMW Assist or TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis-
played. If a mobile phone is paired, a con-
nection to BMW Roadside Assistance is
established.
Starting BMW Road side Assistance
with BMW Assist or TeleService
In a vehicle with TeleServ ice, assistance is first
offered through the TeleService Diagnosis and
then if necessary, th rough the TeleService
Help.
1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
BMW TeleService Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that are
critical to vehicle diag nosis. These data are
automatically transmitted.
After transmission of the data, a voice connec-
tion is established to Roadside Assistance.
BMW Online
Overview
You can use BMW Online to search the yellow
pages.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS Co., Ltd., in Japan and other
countries.
T h i s s o f t w a r e i s b a s e d i n p a r t o n t h e w o r k o f t h e
Independent JPEG Group.
Requirements
> Subscription to the optional Convenience
Plan.
> The vehicle is located within wireless
network coverage.
> The date setting on th e Control Display is
current.
Starting BMW Online
1. "BMW Assist" or "ConnectedDrive"
2. "BMW Online"
3. "OK" if necessary
The BMW Online start page is displayed.
Using BMW Online
To select and display content:
> Turn the controller to highlight an element.
> Press the controller to display an element.

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ConnectedDrive
Communications
Opening the start page
1.
Open "Options".
2. "Display start page"
Loading a new page
1.Open "Options".
2. "Reload"
Canceling
1.Open "Options".
2. "Cancel loading"
Customer Relations
Overview
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis-
played. If a mobile phone is paired, a connection
is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request
Overview
Inform your BMW center that you need to
schedule a service appointment. The Teleser-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"
2. "Service Request"
3. "Start service"
Automatic Serv ice Request
The Teleservice data ne cessary for servicing
the vehicle are automatica lly sent to your BMW
center prior to the servic e deadline. If possible,
the center will contac t you and a service
appointment can be arranged.
Check when your BMW center was notified.

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CommunicationsConnectedDrive
1."Vehicle Info"
2. "Vehicle status"
3. Open "Options".
4. "Last Service Request"
Service status
Displaying available services
Display of all services available in the vehicle.
1. "BMW Assist" or "ConnectedDrive"
2. "Service Status"
3. "Available services"
Updating BMW Assist
Manually updating BM W TeleService, BMW
Assist, and BMW Online.
"Update BMW Assist"
Data transfer
The status of the data transfer is displayed.
1. "BMW Assist" or "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps
Overview
Certain software applications of a suitable
mobile phone can be integrated into the vehicle.
These software applicat ions are displayed on
the Control Display. They can be operated via
iDrive.
Requirements
> The mobile phone's operating system
supports the use of apps.
> Software applications are installed on the
mobile phone and are operational.
> Suitable mobile phone.
> Appropriate mobile phone contract.
Additional costs possibly incurred are not
included in the price of apps.
Information about suit able mobile phones,
available software applic ations, and their instal-
lation can be found at www.bmw.com/connec-
tivity or at your BMW center.
Only make entries when traffic conditions
permit. Otherwise, you may endanger
vehicle occupants and other road users by
being distracted.
For safety reasons, some software applications
can only be used when the vehicle is stopped. <
To avoid malfunctions, only use software
applications approved by BMW. <
Using apps
1.Connect the mobile phone using the snap-
in adapter or the USB audio interface.
2. "ConnectedDrive"
3. Select the desired software application.

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ConnectedDrive
Communications
Displaying status
You can display informat
ion about the currently
available software applications.
1. "ConnectedDrive"
2. "BMW apps"
Plugin
Selected functions of the mobile phone are
displayed on the Control Display. They can be
operated via iDrive.
1. Connect the mobile phone using the snap-
in adapter.
2. "ConnectedDrive"
3. "PlugIn"
4. "Activate PlugIn"
5. Use the controller to navigate in the dis-
played functions and select the desired
category or track, for example.
Press the button to move one level up or
back within the func tions of the mobile
phone.
Press the button twice to return back to
the main menu.
Notes
>The range of apps that are displayed in the
Control Display depends on the range of
software applications installed on the
mobile phone.
> The data transfer of the software applica-
tions from the mobile phone to the vehicle
may take some time. Some software appli-
cations are dependent on the speed of the
available Internet connection of the mobile
phone.
> Certain versions of the mobile phone used
and the software they use may not permit
apps to be used at the same time as the
Bluetooth hands-free system.
If necessary, restart the software applica-
tion on the mobile phone after completing a
call.

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This section helps you maintain your car's
mobility by supplying important information
on vital topics including fuels and lubricants,
wheels and tires, serv ice, maintenance and
Roadside Assistance.
Mobility

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