2013 AUDI Q7 oil

238 Driving off road
Driving off road
Driving in difficult road
conditions and offroad
General information
The operation of the E lectronic Stabilization
Control (ESC) is expanded for operation away
from paved roads. In situations where slip or a
differential locking function is required, the ESC offroad mode can be activated
c::> page 225 . Hill descent control is also availa­
ble in the ESC offroad mode, which automati­
cally brakes the vehicle and thereby keeps
speed constant when diffe rent wheel speeds
a re detected when descending a hill
c::> page 226. Your Audi also has permanent
a ll-wheel drive in addition.
H owever, your Aud i is not a pure off road vehi­
cle .
It was not built for d riving unde r extreme
conditions, e.g. fo r trips that are in the nature
of an expedition.
Dri ve only on road s and offroad section s
which mat ch the de sig n of your vehi cle and
y our a biliti es as a driver. Ne ver t ake ris k s!
Before driving offroad
- Check the eng ine oil level, tire pressure,
coolant level , and the fluid level in the w ind­
shield washe r reservo ir.
- Stow luggage items and other objects in the
luggage compartment, and secure them
against s lid ing aro und .
After driving offro ad
- After trips offroad, remove any twigs and
other foreign objects from the grill, the un­derbody and the wheels. Pay spec ia l atten­
t ion to fore ign objects (stones) which have
become lodged in the tire tread.
- Clean the body and the veh icle unders ide,
and inspec t the veh icle for poss ible damage.
- Clean dirty w indows , headlamp lenses , rear
l ights, and license plates .
- Perform a brake check (part icularly after
t ravel ling through water) .
A WARNING
-Drive especially attentively and plan
ahead in d iff icu lt road conditions and
when offroad. Excessive speed o r inco r­
rect maneuvers can cause injuries and
damage to the vehicle.
-
- Always adapt your speed and driving
style to road, offroad, t raff ic, and weath­
er cond itions. Drive especially slowly off­
road when you r view is res tricted.
- Please be awa re that in ESC off road
mode, particularly on a smoo th and s lip­
pery road, the wheels may have an in­
creased tendency to spin and the vehicle may break away -danger of skidding!
- Stability is limited in the ESC off road
mode .
@) For the sake of the environment
Avoid damage to the environment and re­
spect nature .
(D Tips
Only drive w here it is permitted and stay
on marked roads and paths.
Explanation of some technical terms
T he following data refe r to ideal cond itions.
Depend ing on veh icle load and ground condi ­
tions and the environment, the numbers may
vary. It is the driver's responsibility to decide
whether a vehicle can overcome a specific s it­
uat ion
c::> ,&. .
Gradient angle
The number of meters in alt itude gained over
a distance of 109.4 yards or 100 meters
(grade) are given as a percentage or degrees.
Information about the gradient the vehicle
can climb under its own power (depends in
part on the road surface and engine power) .
Max imum perm itted grade : 3 1
°
Late ral angle (slope of vehicle )
Indicates the angle up to which the vehicle
can be driven diagonally or across the fall line ..,.

24 6 Cl eaning and protec tio n
Automatic car wash
The vehicle can be washed in almost any
modern automatic car wash .
The vehicle paint is so durable that the vehicle
can normally be washed without problems in
an automatic car wash. However, the effect on
the paint depends to a large extent on the de­
sign of the facility, the filtering of the wash
water, the type of wash and care mater ial , etc.
I f the pa int has a dull appearance afte r going
through the car wash or is scratched, bring
this to the attention of the operator immedi­
ately. If necessary, use a different car wash.
Before going through a car wash, be sure to
take the usual precautions such as closing the
windows and the Panoramic sliding s unroof.
Factory installed antennas must not be re­
moved.
I f you have installed additional accessories on
the vehicle - such as spoilers, roof rack, etc. -
it is best to ask the car wash operator if these
should be removed.
A WARNING
Please take note of the following po ints
before going through an automatic car
wash with your vehicle, so that you can avoid damage to your vehicle .
- Compare the track of your vehicle with the distance between the gu ide rails of
the fac ility- there is a risk of damage to
the whee ls and t ires.
- Compare the height and w idth of your
vehicle with the height and width of the
tunnel at the facility.
- Fold the exte rior mirrors flat - there is a
risk of damag ing the exte rior m irrors.
Power folding exterior mirrors* mus t not
be folded in or out by hand. Use the pow­
er function!
- Do not al low the wiper blade to fall onto
the windshield after the vehicle is dried -
there is a risk of damag ing the paint on
the hood.
- Always read and heed all WARNINGS and other information ¢
page 245.
Washing the vehicle by hand
A lot of water is needed when washing a vehi­
cle by hand .
.,. Before you start washing, make sure you
have read and understood the WARNINGS
¢ .&. in General information on page 245 .
.,. First soak all dried d irt unt il it is soft, then
r inse it off .
.,. As you clean you r vehicle , start w it h the
roof and work your way down to the bottom,
using a sponge, a sponge g love or a clean
brush.
.,. Rinse the sponge or the sponge glove often,
flushing it clean each time.
.,. Use spec ial car shampoo only for very per­
sistent d irt .
.,. Rinse the car thoroughly wit h water .
.,. Use a chamo is leather to gently w ipe the ex-
ter ior d ry.
Use a separate sponge for cleaning the
wheels, door s ills and other regions exposed
to road dirt . In this way, you will not scratch
the pa int with coarse pa rticles imbedded in
the sponge the next time you wash the car.
A WARNING ~ -
- Do not clean the underside of the chas­
sis, fenders, wheel covers , or other ha rd
to reach pa rts without protect ing your
hands and arms . You may cut yourself on
sharp-edged metal parts.
- Always read and heed a ll WARNINGS and
other information ¢
page 245.
(D Note
- Never try to remove dirt, mud or dust if
the surface of the ve hicle is dry . Never
use a dry cloth or sponge, s ince this
co uld scratch your vehicle's paint or win ­
dows .
- Never wash your car in bright s unlight.
Drops of water act as magn ifying lenses
and may damage your paint .
- When you wash your car in the winter: if you rinse your vehicle with a hose, be careful not to aim the stream of water

248 Cleaning and protection
-Never clean the camera lens with ab ra ­
sive products .
Waxing and Polishing
Waxing
A good wax coating protects the vehicle paint
to a large extent against the environmental
factors listed under
c:;, page 245, Washing and
even against slight scratches .
You can use a liquid car wax to protect your
paint as soon as one week after your vehicle
has been delivered.
Even if you regularly use a
waxing process in
automatic car washes, we recommend that
you manua lly app ly a coat of wax to give the
pa int extra protection, particularly if water no
longer beads on the clean paint.
Protect p lastic body parts with car wax in the
same way as the vehicle body.
During warm weather dead insects tend to
collect on the front bumper and on the for­
ward area of the hood. They are much easier
to remove from paint that is waxed
o~en.
Polishing
Polish your vehicle only if the paint has lost its
shine and the g loss cannot be brought back
with wax .
If the polish used does not contain preserva­
tive compounds, the paint must be waxed af­
terwards .
A WARNING
Always read and heed a ll WARNINGS and
other information
c:;, page 245.
(D Note
Do not use car wax on
- matte or anodized metal trim
- rubber or rubber-like trim .
Trim strips
Metal trim needs special care.
For environmental reasons, Audi fabricates
the bright trim strips and trim pieces from
pure chromium-free aluminum.
Dirt and marks on the trim strips should be
removed with a
pH-balanced cleaning agent
(do not use a chrome cleaner). Authorized
Audi dealers carry cleaning products which
have been tested for use on your vehicle and
are not harmful to the environment .
To avoid corrosion on the exter ior trim strips,
only a pH-balanced solution should be used
for the windsh ield washer .
A WARNING
Always read and heed all WARNINGS and
other inform ation
c:;, page 245.
Plastic and vinyl
Plastic needs special care .
Use a clean, damp cloth or sponge to remove
dust and light surface dirt. For other soil, use
a lukewarm all-purpose cleaning solution or a
mild saddle soap for v inyl tr im . Remove water
spots and traces of soap with a clean, damp
cloth or sponge. Use a clea n, soft cloth to rub
dry.
Grease, tar or oil stains can be removed with a
clean cloth or sponge soaked with all-purpose
cleaner or with a so lvent designed espec ia lly
to clean vin yl.
Occas ionally apply a colorless vinyl or leather
preservative to retain the material's luster
and pliability .
A WARNING
Always read and heed all WARNINGS and
other information
c:;, page 245.
Aluminum trim
Use only neutral-pH products to remove spots
and deposits from a luminum surfaces .
ll-

Chrome care products and alkaline cleaners
will attack aluminum surfaces and can dam­
age them over time.
A WARNING
Always read and heed all WARNINGS and other information ¢
page 245.
Touch-up paint
Minor paint damages should be touched up
immediately.
.. Use either a touch-up paint st ick or spray
paint to cover minor scratches and nicks.
Your authorized Audi dealer has touch-up paint for minor sc ratches and stone chips.
Scratches should be touched up soon after
they occur to prevent corrosion .
I f a spot starts to rust, however , a simple
touch -up job wi ll not be enough . The affected
surface must be sanded smooth and coated
with an anti-r ust primer before the painted
finish can be restored.
The number for the origina l vehicle paint can
be found on the vehicle identification labe l
¢page 320.
A WARNING
Always read and heed a ll WARNINGS and
other information ¢
page 245.
Windows
Clear vision to all sides .
Clea n all windows reg ularly to remove road
fi lm and carwash wax bui ldup.
.,. Remove snow from windows using a brush.
.. Use a plast ic ice scraper to remove ice from
windows and mirro rs.
.. Remove other residue on the windows with
a spray-on glass cleaner.
.. Wipe th e windows dry with a clean piece of
cloth or kitchen paper towel.
Cleaning and protec tion 249
The best way to remove snow from windows
and mirrors is to use a brush . Use a non-abra ­
s ive
pl astic ice scrape r -better sti ll, a spray
deicer -to remove
ice from w indows and mir­
rors.
The windows must not be cleaned with insect remover or wax since these can interfere w ith
the function of the windshie ld w iper blades
(chatter) .
Oil, grease, or s ilicone residue can be removed
with
gla ss cle ane r or s ilicone remo ve r. How­
ever, wax re sidue requires the use of a spec ial­
ly formulated solvent. Please contact your au­
thorized Audi dea ler for advice on safe prod ­
ucts for wax removal.
Windows should also be cleaned on the inside
at regu lar in tervals .
Never dry windows w ith the same chamois
that you use to dry painted surfaces. Wax resi­ due on the chamois can impair v is ion through
the windows .
A WARNING
-Always read and heed all WARNINGS a nd
other information ¢
page 245.
-The windsh ield must not be treated w ith
water -repellent materials . They can in ­
crease glare unde r poor v is ibility condi­
tions such as wetness, da rkness, or when
the sun is low on the hor izon. In addi­
tion, they can ca use the w indshield w ip ­
ers to chatter.
(D Note
- Never use warm o r hot wate r to remove
s now and ice from windows and mirro rs.
T his could cause the glass to crack .
- To prevent damage to t he w ires of the
rear defogger, do not place any adhesive
st ic kers on the ins ide of the rear w indow
over the wires.
- To help prevent d irt from scra tching the
w indow, always scrape in a forward di ­
rection -pushing the sc ra per away from
you -never back and forth .
•
•

252 Cleaning and protec tio n
In the case of genera l soi ling of the uphols ­
tery and cover material, we re commend hiring
a specialist that has the equ ipment to clean
the seat cove rs an d other fa bric surfaces by
shampooing and spray ex traction.
.&_ WARNING
Always r ead and heed all WARNINGS and
the information
~ page 245.
(D Tips
Open Velcro fasteners on your clothing can
damage the seat cover. Please make sure
that Velcro fasteners are closed.
Plastic parts and instrument panel
Always use a clean cloth mo istened in clear
wate r to clean these areas. For pers istent dirt
use an Audi approved
s olvent -fr ee plas tic
cleane r/pro tectan t.
.&_ WARNING
So lvents can change the propert ies of
some plastics and make it harder for the
airbag to dep loy.
-
- Never clean the instr ument pane l or the
s u rface of air bag modules with cleaning
products that contain solvents .
- Products conta ining solvents wi ll make
the surface o f th is part porous.
- Serious injuries can result if plastic pa rts
come loose when the airbag is deployed .
- Always read and heed all WARN INGS and
other information ~
page 245.
(D Note
Cleaning agents con taini ng solvents will
at tac k t he mater ial and can change the
way it behaves .
Natural leather
Applies to vehicles: wit h natural leather
Audi makes great efforts to maintain the
properties, natural look and feel of interior
leather .
General
We offer many d ifferent types of leather on
o u r vehicles. Most are d ifferent types of nappa
leather, which has a smooth surface and
comes in various colo rs .
The intensity of the co lo r determines the visu­
al characterist ics and appearance .
If the sur­
face of the leather has a typ ica l natural look,
then the leather is a nappa leather that has
been left in a relat ive ly natura l condit ion. This
l eat her offe rs part icular ly good comfort and
breathes we ll. Fine veins, closed grai ns, insect
bi tes, sk in fo lds, and s ubtl e va ria tions in color
remain visible . These characteristics demon­
strate that the material is natura l.
Natu ra l na ppa le athe r is not covere d by a co l­
o r finish. It is therefore mo re sensit ive to soil ­
ing and wea r, which is something you need to
consider if children, animals or other factors
mig ht prove to be part icu larly hard on the
leat her.
By cont rast, leather types that are covered by
a colo red finish layer are more durable . This
has a positive effect on the leather's resist­
ance to wear and soiling in dai ly use. On the
other hand, the typica l characteristics of natu­
ral leather a re barely or not apparent . Howev ­
er, th is does not mean that the leathe r itse lf
i s of infe rior quality .
Care and handling
Because of the exclusive nature of the types of
leather that Aud i uses and their unique prop­
erties (such as sens it ivity to oils, grease, soil ­
i ng, etc.), you will need to be somewhat ca re­
ful with these leathers, and a ce rtai n type of
ca re is req uired. Fo r example, dark clothing
ma ter ials can dis co lor le athe r seats (especi al­
ly if such clothing is damp and was not dyed
correct ly). Dust and dirt particles in pores ,
fo lds, and seams can have an abrasive effect .,..

and can damage the leather surface as well as
weaken seams .
The leather sho uld be cleaned reg ularly as
needed. After having been used for a re latively
l ong time, yo ur leather seats will acquire a
rich aged finish. This is a characteristic of nat­
ura l leather and a sign of true quality .
I n o rder to maintain the va lue of th is natura l
p roduct over the life of your vehicle, you
should follow the recommendations below :
(D Note
-To keep yo ur leather from bleach ing out,
do not a llow it to be exposed to bright
sunlight for long periods of time. If you
have to leave the vehicle parked o utside
for long periods, cover the leather to
protect it from d irect exposure to sun­
light.
- Sharp objects on clothing, such as zip­
pers, rivets or sharp pieces on be lts can
leave permanent scratches or scrape
marks on the surface of the leather .
- After each time you clean the leather and
at regu lar inte rva ls, use a leather preser­
vat ive creme that conta ins UV-blockers
and that wor ks into the leather. This
c reme will no urish and moistur ize the
l eather, helping i t to brea the and stay
supple .
It also helps to b uild up a protec­
tive coating on the s urface .
- Clean the lea ther every 2 -3 months,
and clean any areas that get soiled.
- Remove fresh mar ks made by ba llpoint
pens, ink, lipstick, shoe polish, e tc. as
soon as possib le .
- Preserve the colo r of the lea ther as need­
ed by using a special colored leather care
creme to to uch up areas of uneven co lor.
Cleaning and protec tion 253
Cleaning and caring for leather
upholstery and trim
App lies to vehicles : with natural lea ther
Natural leather requires special care and at­
tention .
Normal cleaning
.. Clean so iled areas with a slightly moistened
cotton or woolen cloth .
More stubborn dirt
.. More st ubborn dirt can be removed using a
cloth saturated with a mild soap solut ion (2
tablespoons mild liquid soap).
.. Never allow the soap solution to saturate
the leather, and make certain that no water soaks into the seams.
.,. Wipe off the soap so lution with a soft, dry
cloth.
Cleaning spots
.. Remove fresh wat er-based spots (such as
coffee, tea, juices, blood) with an absorbent
cloth or pape r towel.
.. Remove fresh
greas e or oil-ba sed spot s
(such as bu tte r, mayonnaise, chocola te) with
an absorbent cloth or paper towel, or use
the cleaner from the leather care kit if the
spot has not yet penetrated into the surface
of the leather.
.. Use an oil/grease dissolving spray, if
oil/
grease spot s ha ve dried on.
.. Remove specific k inds of spots (ballpoint
pen, felt marker, fingerna il polish, water­
based pa int, shoe po lish, etc.) with a spot
remover specifically fo rmu lated for leather.
Leather care
.. Every half year use an approved leather care
product (available from your authorized
Aud i dealer) to care fo r the leather.
.,. App ly the product very spar ingly.
.. Wipe it off with a damp clot h.
If you have any questions about clean ing and
ca ring for the leather in your v ehicle, it is best
to contact you r authorized Audi dea ler, who
will be g lad to help you and tell you abo ut o ur
f ull range of leather care products, such as : .,..
•
•

254 Cleaning and protec tio n
- Leather cleaning and care kit
- Creams to care for colored leather
- Spot removers for ballpo int pens, shoe pol-
ish, etc .
- Oil/grease dissolving spray
- New and upcoming products.
A WARNING
Always read and heed all WARNINGS and
other information
~ page 245.
{[) Note
-Never use chemical solvents (e.g. lighter
fluid, turpentine), waxes, shoe pol ish or
s imilar products on the leather surfaces
i n your Audi.
- To avoid damage, have stubborn stai ns
removed by a commerc ial cleaning spe­
cia list.
Cleaning Alcantara ® (synthetic suede)
App lies to vehicles : wit h Alca nta ra up holstery
Removing dust and dirt
"" Moisten a clot h, squeeze out excess water
and w ipe down the seat s urf aces.
Removing stains
"" Moisten a clot h w ith lukewarm water or
with diluted
ethyl (rubb ing) alcohol.
"" Dab at the stain. Start at the o utside and
wor k inwards.
"" Once t he stain is no longer v isib le , use a
soft dry cloth or t issue to soak up the mois ­
ture .
Do not use leather cleaning produc ts on Al ­
cantara .
You may use a suitable shampoo fo r removing
dust and dir t.
Dust and grit in the pores and seams can
scratch and damage the surface .
If the car is
l eft stand ing in the sun fo r long pe riods, the
A lcantara should be p rotected aga inst direc t
sun light to prevent it from fad ing. Slight color
variations will develop in normal use and are
not an indication of material deterioration.
(D Note
- Never use chemica l so lvents (e.g. lighte r
fluid, tu rpentine), waxes, s hoe polish or
sim ilar products on A lcantara® surfaces.
- To avoid damage, have stubbo rn stains
removed by a commercial clean ing spe­
cialist.
- Do not use b rushes, stiff sponges or sim­
ilar ly abrasive cleaning a ids.
Safety belts
Only well-maintained safety belts work relia­
bly when needed.
"" Keep belts clean .
"" For cleaning, use a mild soap a nd water so l­
ution. Let belts dry thorough ly and away
from d irect sunlight .
"" Do not allow inertia ree l safety belts to re­
tract before they are completely dry.
"" Check the condition of your safety be lts
reg­
ularly.
Heavily soiled safety belts may not retract
properly.
A WARNING
D amaged safety belts can break in a crash .
- Anyth ing that might damage your safety
be lts could mea n that you and your pas­
sengers would not be adequate ly pro­
tec ted in a n accident.
- Safety belt performance depends on co r­
rect insta llation. Neve r remove be lts
from the veh icle to clean them.
- Do not use chemical clean ing agents,
b leach or dyes. They have corrosive prop­
erties which wea ken the webb ing.
- When clean ing you r safety belts, inspect
them for damage. If you discover dam­
age, see yo ur authorized A udi dealer.
- Always read and heed a ll WAR NINGS and
other info rmation
~ page 245.

258 Fuel supply and filling your fuel tank
Winter operation
At temperatures below 20° F (-7° C), Diesel
fuel No.
2 loses its fluidity due to wax separa­
tion, which may clog the fuel filter or tank fil­
ter and keep the engine from running .
To help the filter from being clogged by wax,
the fue l filter in your vehicle is automatically
preheated. Preheating the fuel filter makes
operation of your vehicle possible with Diesel
fuel No. 2 down to -10° F (-24° C).
If you expect temperatures below
5° F
(-15° C)
ask your fuel dealer whether their
Diese l fuel No.
2 is sufficiently winterized for
the prevailing and expected temperatures.
If not winterized or insufficiently winterized
Diesel fuel has already thickened to the extent
that the engine will not start, warm the vehi­
cle up by leaving it in a heated garage.
It is normal that the engine noise leve l (die­
seling) is louder during the warm-up period in
winter. It is also norma l when whitish-blue
smoke comes out of the tailpipe after starting
and during warm-up . The amount of smoke
depends on the outs ide temperature.
Do not let your Diese l engine idle unnecessari ­
ly after a cold start. Driving off slowly will
shorten the warm-up period.
A WARNING
- Never use "starting assist fluids." They
may be potent ially explosive or cause a
"run-away" engine condition. This could
result in ser ious engine damage and per­
sonal injur y.
- Never use fuel line anti-freeze offered for
gasoline engines.
(D Note
- Your Diesel engine has been specifically designed to operate only on Ultra Low
Sulfur Diesel fuel. Therefore, never use
home heating oil or regular gasoline. The
properties of these fuels may cause seri­
ous damage to the fuel injection system
and to the engine. Using these fuels can
-
cause expensive engine repairs and will
also adversely affect your New Vehicle
Limited Warranty.
- If Diesel fuel sho uld get on any rubber
hose, it must be wiped off immediately.
Then wash the contaminated hose por­
tion with soap and warm water. Do not allow D iesel fuel to remain on connect­
ing hoses . They may develop leaks and
cause serious damage.
Fuel tank
Fuel filler neck
The fuel filler neck is located on the right rear
side panel behind the fuel filler flap.
If the power locking system shou ld fail, you
can still open the flap manua lly -for detailed
instructions see ¢
page 261.
You can find the fuel tank capacity of your ve­
hicle in
Technical Data ¢page 322 .
The label on the inside of the fuel filler flap
te lls you the correct fuel for your vehicle. For
more information about fuel specifications,
see ¢
page 256.
Your vehicle fuel tank has an on-board refuel­
ling vapo r recovery system. This feature helps
to prevent fue l vapors from escaping from the
tank and polluting the environment while you refuel your vehicle. In order to fi ll the tank
proper ly while protecting the environment,
please fo llow this refueling procedure careful­
ly.
A WARNING
-Under normal operating conditions, never
carry addit ional fuel conta iners in your car .
Gas canisters and other conta iners used to
transport fuel can be dangerous. Such con­
tainers, full or empty, may leak and could
cause a fire in a collision.
If you must
transport fuel to use for your lawn mower,
snow blower, etc., be very careful and al ­
ways observe loca l and state laws regard­
ing the use, transportation and storage of
such fuel containers. Make certain the ..,.