2013 AUDI Q5 maintenance

2013 Audi QS
2013 Audi QS hybrid quattro
Foreword
Thank you for choosing an Audi -we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technolo­
gy and premium quality equipment a vehicle has to offer. We recommend that
you read your Owner's Manual thoroughly so that you quickly become acquaint­
ed with your Audi and make use of all of its features .
In addition to explaining how the different features work, we provide many use­
ful tips and information concerning your safety, how to care for your vehicle and
how to maintain your vehicle's value. We also give you useful tips and informa ­
tion on how to drive your vehicle more efficiently and in an environmental ly
friendly manner .
In the Owner's Manual packet, you will also find a quick reference guide, an
Owner's Manual for your Infotainment system and the vehicle maintenance
schedule.
We hope you enjoy driving your Audi and we wish you safe and pleasant motor­
i ng .
AUDIAG
III II II II I I IIIII II I Il l I I IIII I II I Ill
1 32 56 18R B2 3

In addition to t his Owner's Ma nual, your A udi
comes w ith a Warranty
& Maintena nce book ­
l et.
Mor eover , d ep en ding on the mode l and t he
e quip ment, there may be additiona l ins truc ­
tion boo klets delivered w ith your vehicle (for
e x amp le, Ope rat ing Instr uctions fo r yo ur
Sound System, Navigation System etc .).
If yo u are m iss ing one of these publicat ions,
or if you believe that the inf ormation is not
comp lete, contact you r auth orized Audi dea le r
for assistance.
The Warranty & Maintenance booklet
explains how yo u can kee p your A udi in top
d riving conditi on by hav ing it serviced regular ­
l y and conta ins deta iled in fo rmat ion about
the wa rranties covering your Aud i. Always
h ave the book let with yo u when yo u take your
ve hicle to an auth orized Audi dealer for serv­
i ce . Y our Aud i Service Adviser w ill reco rd each
sche duled service and can answer any ques­
tions you may have r ega rding how to ma intain
your ve hicle.
In Canada,
the vehicle lite ratu re is also avai lab le in
Fr ench . T o obtai n a co py, c ontact your dea ler
or w rit e to :
Au Canada, on peut se procure r un e xempla ire
e n fran~ais de ce doc ument aupres du conces ­
sionna ire ou de :
Vo lkswagen Canada, Inc.
Client Assistance
Assistance a la Clientele
77 7 Bayly Street, West,
A jax, On tario LIS 7G 7
If you sell your Audi
all literatu re should be left in the veh icle to
make the Warranty terms as we ll as a ll oper­
ating, safety and ma intenance information
ava ilab le to the ne xt owne r.
Vehicle literature 5
If you change your address or if you
bought this Audi used
b e s ure to send in a "Notice of A ddress
Change"
I " N otice of Used Car Purchase" post
ca rd. T his card can be fo und in the War ranty
&
M aint enance booklet or obtained from your
a utho rized Aud i dea le r.
It is in your own interest that we are able to
contact you should the need arise .
•
•

36 Opening and closing
Opening and closing
Keys
Key set
Fig. 25 Key set
@ Master key with remote control and
integrated mechanical key
You can centrally lock and unlock your vehicle
and start the engine with the master key with remote control. A mechanical key is integrat­
ed in the master key
c::;, page 3 7.
@ Emergency key
The emergency key is not intended for con­
stant use.
It should only be used in an emer­
gency. Keep it in a safe place and do not carry
it on your key ring.
Key replacement
If you lose a key, contact your authorized Audi
dealer immediately to have the
lost key disa­
bled. Be sure to bring all your keys with you.
Number of keys
You can inquire about the number of assigned
keys to your vehicle
c::;, page 11. This allows
you to make sure you have received all of the
keys when you purchase a used vehicle. De­
pending on the vehicle equ ipment level, this
function may also be performed in the MM!* .
To do this, select:
ICARI funct ion button> Car
systems * control button > Servicing & checks
> Programmed keys .
Data in the master key
During driving, serv ice and maintenance-rele­
vant data is continuously stored on your mas ­
ter key. Your Audi serv ice adv iser can read out this data and
tell you about the work your ve­
hicle needs . This applies also to vehicles with
Convenience key *.
Personal comfort settings
If two people use one vehicle, it is recom­
mended that each person always uses "their
own" master key. When the ignition is turned
off or when the vehicle is locked, personal
convenience settings for the following sys­
tems are stored and assigned to the remote
master key.
- Climate control
- Central locking system
- Sea t memory*
- Parking system*
- Adaptive cruise control*
- Audi side assist*
-Audi drive select*
T he stored settings are automatically recalled
when you unlock the vehicle, when yo u open
the doors or when you turn on the ignit ion .
A WARNING ......... -
- Do not leave your vehicle unattended
wit h the key in the ignition lock. Entry by
unauthorized persons could endanger
you or result in theft or damage the vehi­
cle. A lways lock all doors and take the
key.
- Do not leave children unattended in the
veh icle, especially with access to vehicle
keys. Unguarded access to the keys pro­
vides children the opportunity to start
the engine and/or activate vehicle sys­
tems such as the power windows etc. Un­
supervised operation of any vehicle sys­
tem by children can result in serious in­
jury.
- Do not remove the key from the ignition
lock until the veh icle has come to a com­
plete stop. Otherwise the steering col­
umn lock could suddenly engage -caus­
ing the r isk of an accident.

200 Intelligent technology
job if the incline is icy or if the incline ground
is loose ¢&. .
The system does not work at speeds between
19 and 37 mph (30 and 60 km/h) . Th e system
is then in the ready-mode. The diode in the
button will come on. The system automatical­
l y switched off when you drive faster than 3 7
mph (60 km/h). The diode will go out in this
case.
Active control at a specific speed up to approx­
imately 19 mph (30 km/h) w ill appear in the
instrument cluster disp lay ¢
fig. 189. Two
dashes" •• " will appear in the ready mode.
Hill descent assist is automatica lly activated
under the fo llow ing cond itions:
- the diode in the button illuminates,
- vehicle speed is be low approximately
19 mph (30 km/h)
- the inclin e is 10%.
.&_ WARNING
-Always adapt your speed to the weather,
road and traffic conditions. Do not let
the increased safety provided tempt you
into taking risks.
- T he hill descent assist system cannot
overcome the laws of physics. Your driv­
ing sty le m ust always be adapted to the
c u rrent road and traffic conditions.
- The hill descent assist may not be able to
hold your vehicle at a constant speed un­
der all cond it ions wh ile driving on an in­
cl ine (for example if ground under the
vehicle is loose) .
Brake system
Operating conditions and driving habits
The brakes on today's automobi les are sti ll
subject to wear, depending largely on operat­
ing conditions and dr iv ing habits ¢&. . On
vehicles that are e ither driven mostly in stop­
and -go city traffic or are driven hard, the
brake pads should be checked by your author­
ized Audi dealer more often than specified in
the
Warranty & Maintenance booklet . Failure to have you
r brake pads inspected can result
in reduced brake performance.
On steep slopes , you should use the braking
effect of the engine . This way, you prevent un­
necessary wear on the b rake system . If you
must use your brakes, do not hold the brakes
down cont inuous ly. Pump the brakes at inter­
vals.
Noises may occur when braking depending on
the speed, braking force and outside condi­
t ions such as temperature and humidity .
Moisture or road salt
Under certain conditions, for example, when
driv ing through water or very heavy rain, or
even after washing your vehicle, the braking
effect can be reduced due to moisture (or in
freezing conditions ice) on the brake pads. A
few careful brake applications should dry off
the brake pads or remove any ice coatings.
When you are driving at higher speeds with
the windshie ld wipers on, the brake pads will
briefly touch the brake discs in regu lar inter­
vals so as to improve reaction time when brak­
ing on wet surfaces . You, the driver, will not
notice anything .
The effectiveness of the brakes can be reduced
when the vehicle is driven on a salt-covered road and the brakes are not used . Here too,
you should clean off accumulated salt coating from brake discs and pads w ith a few careful
applications of the brake ¢.& .
Corrosion
There may be a tendency for dirt to build up
on the brake pads and corros ion to form on
the discs if the car is not driven regularly or
o n Ly for short trips with little use of the
brakes.
If the brakes are not used frequently, or if cor ­
r os ion has formed on the d iscs, it is adv isable
to clean off the pads and discs by braking
firmly a few times from a moderately high
speed¢ ,&. .,..

206 Driving and en vir onm ent
Catalytic converter
It is very important that your emission con­
trol system (catalytic converter) is function­
ing properly to ensure that your vehicle is run­
ning in an environmentally sound manner .
• Always use lead-free gasoline¢ page 228,
Fuel supply.
• Never run the tank down all the way to
empty .
• Never put too much motor oil in your en-
gine ¢
page 238, Adding engine oil~-
., Never try to push- or tow -start your veh icle.
The catalytic converter is an eff ic ient "clean­
up" device built into the exhaust system of
the vehicle. The catalytic converter burns many of the pollutants in the exhaust gas be­
fore they are released into the atmosphere.
The exclusive use of unleaded fuel is critically
important for the life of the cata lytic conve rt­
e r and proper functioning of the engine.
& WARNING
-
- Do not park o r operate the vehicle in
areas where the hot exhaust system may
come in contact with dry grass, brush,
fuel spill or other material which can cause a fire.
- Do not apply additional undercoating or
rustproofing on or near the exhaust
man ifold, exhaust p ipes, catalytic con­
verter or heat shields . During driving, the
substance used for undercoating could
overheat and cause a fire .
@ Note
-Be aware that just one tank filling with
leaded fuel will already seriously de­
grade the performance of the catalytic
conve rter .
- Do not exceed the correct engine oil level
¢ page 238.
-Do not drive until the fuel tank becomes
completely empty. The eng ine could mis­
fire . U nburned f uel could a lso get into the exhaust system and this co
uld cause
the cata lytic converter to overheat .
- Do not turn off the ignition while the ve ­
hicle is moving.
- Do not continue to ope rate your veh icle
under these conditions, as otherwise fuel
can reach the catalytic converter. This
cou ld result in overheating of the con­
verter, requir ing its replacement.
- To assure efficient operation of the Emis ­
sion Control System:
- H ave your vehicle maintained properly
and in accordance w it h the service rec­
ommendat ions in your Warranty &
M ain tenance book let.
- L ack of prope r maintenance as we ll as
improper use of the vehi cle will impair
the function of the em iss ion contro l
system and could lead to damage .
@ For the sake of the environment
Even when the Emiss ion Control System is
operat ing proper ly, the exha ust gas can
have a sul fur -li ke exhaust gas smell under
some operating states . This depends on
the sulfur content of the fuel being used .
Using a different brand of fue l may help,
or f il li ng the tank with lead-free super
grade gasoline .
Avoid damaging the
vehicle
When you are d rivi ng on poor roads, or over
c u rbs, steep ramps, etc., ma ke certai n that
low- ly ing parts s uch as spoilers and exha ust
system parts do not bottom o ut and get dam ­
aged.
T his is espe cially true for ve hicles with low­
s lung chassis (spor ts chassis)* and fully load­
ed vehicles .

208 Driving and environment
would go unheeded. Extended idling also
produces heat, which could result in over­ heating or other damage to the vehicle or
other property .
Regular maintenance
A badly tuned engine unnecessarily wastes a
lot of fuel .
• Have your vehicle serviced at regular inter-
vals.
By having your vehicle regularly serviced by an
authorized Audi dealer helps to ensure that it
runs properly and economically. The condition
of your vehicle not only affects its safety and
ability to hold its value, it also affects
fuel
consumption.
Check your oil each time you fill your tank.
The amount of oil used is related to engine
load and speed.
It is normal for the oil consumption of a new
engine to reach its lowest value after a certain mileage has been driven .
You must drive your vehicle about 3,000 miles (5,000 kilometers) before you can properly
assess oil consumption .
This also applies to fuel consumption and en­
gine output .
{Q) Note
-Have your vehicle maintained properly
and in accordance with the service rec­
ommendations in your Warranty
& Main­
tenance booklet. Lack of proper mainte­
nance as well as improper use of the ve­
hicle will impair the function of the
emission control system and could lead
to damage.
- Do not alter or remove any component of
the Emission Control System unless ap­
proved by the manufacturer.
- Do not alter or remove any device, such
as heat shields, switches, ignition wires,
valves, which are designed to protect
your vehicle's Emission Control System and
other important vehicle compo­
nents.
Fewer short trips
Fuel consumption will always be relatively
high on short trips.
• Try to avoid driving short distances with a
cold engine.
The engine and catalytic converter have to
reach their optimal
operating temperature to
reduce fuel consumption and noxious emis­
sions effectively.
Just after starting, a cold engine in a mid-size
car only achieves a fuel economy of 6-8 miles
per gallon (30-40 l/100 km). After about a
half a mile , fuel economy climbs to 12 mpg
(20 l/100 km). After about
2.5 miles (4 km),
the engine is at its proper operating tempera­
ture and fuel economy has reached a normal level. So you can see that you should avoid
short trips whenever possible .
T he
outside temperature is also critical in this
regard. Your car consumes more fuel in the
winter than in the summer .

@ Tips
-Do not tow a traile r during the break-in
period o f your vehicle .
- If you tow a t railer, your A udi may re­
quire more frequent maintenance due to
the extra load
¢ page 295.
Parking on a slope
Do not park on a slope with a trailer. If it can­
not be avoided, do so only after doing the fol­
lowing:
When parking:
.,. Apply t he foo t brake .
.,. Have someone place c hocks under bo th the
vehicle and the trai ler whee ls .
.,. With chocks in p lace, s lowly re lease the
brakes unti l th e wheel chocks absorb the
l oad .
.,. Turn the wheels towards the curb .
.,. Apply t he pa rking brake .
.,. Mov e the sel ecto r leve r to P .
When restarting after parking:
.,. Apply the foot brake .
.,. Start the eng ine .
.,. Move the selecto r lever to D/S .
.,. Re lease th e par kin g b rake and slowly pull
out and away from the whee l cho cks .
.,. Stop and have someone re tr ieve the w hee l
chocks.
(D Tips
If you move the selector lever of t he a uto­
mat ic t ran sm ission to P before app lyi ng
t he p ark in g br ake an d bef ore blocking the
wheels, you may have to use mo re force
later to move the lever out of t he P posi­
tion.
Trailer towin g 215
•
•

222 Cleaning and protec tio n
-To h elp prevent dirt fr om scratch ing the
win dow, always scrape in a f orward di­
rection -pu shing the scraper away from
you -never back and fo rth.
- Water leaking from the inside of the rear
windows may damage sensitive electrical
components located either under the
rear parcel shelf or in the rear trunk area.
Always ensure that water
never leaks
through the body sect ion of the vehicle.
You can do this by using waterp roof pro­
tection
over the vehi cle's electr ical com­
ponen ts (e.g., when ins tall ing window
tinting) .
- Damage or malf unct ion of electrical
componen ts due to wa ter damage or any
other outside influence is not covered by
the Audi New Vehicle Limited Warranty .
See your Warranty
& Maintenance book­
l et for add itiona l details about your war­
ranty.
Cast (light ) alloy wheels
Cast (light) alloy wheels require special care.
... Wash the whee ls w ith a sponge or hose
brush
every other week .
... For deep cleaning afterwards, use only a
dedicated
acid-free cast alloy wheel cleaner.
., Rub a coat of
liquid wa x onto the r ims every
three month . Be sure to reach and treat a ll
parts of the rim .
To preserve the decorat ive appearance of the
cast a lloy whee ls, some specia l care is neces­
sary. In add it io n to road dirt and sa lt, b rake
dust is a lso cor ros ive . If left o n for too long,
b rake dust ca n cause pitting.
Use on ly special
acid-free cleaners formulated
for a lloy rims . Safe products are available at
your author ized Audi dealer. Never leave the
cleane r on the r ims longe r than spec ified o n
the label.
If no t rinsed off p romp tly, the a cid
con tained in some cleaners can attack the
threads on the whee l bolts.
Never use ab ras ive or metal polishing clean­
i ng agen ts.
If the pro te ct ive coa ting has been chipped, e.g
. by kicked up road dirt, to uch it
u p as soon as possible.
A WARNING
--
- Moisture and ice on b rakes may affect
brak ing eff ic iency
c::> page 200, Brake sys­
tem.
Test the brakes carefully each t ime
you wash the vehicle .
- Always read and heed all WARNINGS and
other information
c::> page 216.
Body cavity sealing
The body cavity sealing does not need to be
checked.
All body cavit ies which could be affected by
corros ion have been thorough ly protected at
the factory.
T his sealing does not require any inspection or
additional treatment. If any wax shou ld seep
o ut of the cavity when the ambient tempera­
ture is high, it can be
removed with a p lastic
scraper and a suitable solvent .
A WARNING
-Solvents can be dangerous.
- Benz ine is flammab le and toxic. If you
use benz ine for removing the wax, keep
sparks , flame and lighted cigarettes
away . Never dump benz ine on the
g round, into open streams or down sew­
age d rains.
- Be s ure to
observe all safety and environ­
men tal regulat ions. Follow all instruc­
tions on the container.
- Always read and heed all WAR NINGS and
other info rmation
c::> page 216.
Chassis
Have the undercoating checked for damage
from time to time .
The lower body shell of your Aud i is also thor­
oughly protected against corros io n.
Any damage to the undercoat ing ca used by
road hazards should be repaired prompt ly.