2013 AUDI Q5 towing

Fa u lts in th e brake sy stem
If you should notice a sudden increase in
brake peda l travel, then one of the two brake
circuits may have failed~.&. .
Low brak e flu id level
Malfunct ions can occur in the brake system if
the brake fl uid leve l is too low . T he b rake fluid
l eve l is monito red electronically .
Brake booster
The brake booster increases the pressure that
you generate w ith the brake pedal.
It only op­
e rates while the eng ine is running or with the
i gnit ion sw itched on (hybr id dr ive*) ~.&, .
Brake lining wear statu s
Brake lining wear may be checked by visual in ­
spection of the condition of the brake pads
through the openings in the whee l. If neces­
sa ry, the wheel may be removed for this in­
spection
~ page 2 74, Changing a wheel.
.&_ WARNING
=
- You should perform braking maneuvers
for the purpose of clean ing the brake
system on ly if road conditions permit.
Other road users must not be put at risk -
you may cause an acc ident!
- Before descending a steep grade, reduce
speed and shift transmiss ion into a lower
gear or lower driving range . Do not ride
the brakes or hold the pedal down too long or too often . This could cause the
brakes to get hot and dimin ish b raking
efficiency .
- Do not "ride the brakes" by resting your
foot on the pedal when you do not intend
to brake . Th is may cause the b rakes to
overheat, premat ure wear and increased
stopping distance .
- Under certain climat ic and operating
condit ions such as passing through wa­
ter , driving in heavy rain or after wash ing
the vehicle, the effectiveness of the brakes can be reduced. In winter, ice can
accumulate on the brake pads, linings,
discs and drums . Carefully apply brakes
Int ellig ent technolog y 201
for a test. Brakes will dry and ice coat­
ings w ill be cleaned off after a few care­
ful brake applicat ions.
- Driving for an extended period of time on
salt-covered roads without using your
brakes can also affect braking efficiency.
Clean off accumulated salt coating from
brake discs and pads with a few careful
brake applications.
- If you damage the front spoiler, or if you install a different spoiler, be sure the air
f low to the front brakes is not obst ruct­
ed. Otherw ise the brake system could
overhea t reducing the effectiveness of
the entire brake system .
- Failure of one brake circuit will impair
the braking capability resulting in an in­
creased stopping distance . Avoid driving
the vehicle and have it towed to the near­
est a uthori zed Audi dea ler or qualified
workshop.
- Never let the vehicle roll to a stop with
the engine shut off .
- If the brake booster is not working, for
examp le when towing your vehicle, or
because the brake booster has somehow
been damaged, the brake pedal must be
pressed considerably harder to make up
for the lack of booster assistance .
Electromechanical
power assist, Dynamic
steering
The electromechanical power assist helps the
driver when s teering.
Power ste ering adapts electronically based on
the vehicle speed.
Indicator lights an d m ess age s
• Steeri ng defe ctive ! D o n ot dr ive vehi cle!
If this indicator light turns on and stays on
and this message appears, the power steer ing
may have failed .
Stop the vehicle in a safe location as soon as poss ible . Do
no t continue driving . See your ..,.
•
•

212 Trailertowing
Trailer towing
Driving with a trailer
General information
Your Audi was designed primarily for passen­
ger transportation .
If you plan to tow a trai ler, p lease remember
that the additional load will affect durability,
economy and performance .
Trailer towing not on ly places more stress on
the vehicle, it also calls for more concentra­
tion from the driver.
For this reason, always fo llow the operating
and driving instructions provided and use
common sense.
Technical requirements
T ra ile r hitch
Use a weight-carrying hitch conforming to the
gross trailer weight. The hitch must be suita­
ble for your vehicle and trailer and mu st be
mounted securely on the veh icle's chassis at a
technically sound location. Use only a trailer
h itch with a removable ball mount. A lways
check with the trai ler h itch manufact urer to
make sure that you are using the correct
hitch.
Do n ot use a bumper hi tch.
The hitch must be installed in such a way that
it does not interfere with the impact-absorb­
ing bumper system . No modifications should
be made to the vehicle exhaust and brake sys­
tems . From t ime to time, check that all hitch
mounting bo lts remain securely fastened.
When you are not towing a trailer, remove the
trailer h itch ball mount. This prevents the
h itch from causing damage should your veh i­
cle be struck from behind
¢ A .
Traile r brak es
If your tra iler is equipped w ith a braking sys­
tem, check to be sure that it conforms to a ll
regulat ions . The trailer hydraulic brake system must not be
direct ly connected to the vehicle's hydraulic
brake system
~ A .
Saf ety ch ain s
Always use safety chains between your veh icle
and the trai le r.
Trail er light s
Trailer lights must meet all regulations. Be
sure to check w ith your authorized Audi dealer
for correct wiring, sw itches, and relays.
Mirror s
If you are unable to see the traffic behind you
using the regular outside mirrors, then you
must install extended mirrors .
It is important
that you always have clea r vis io n to the rear.
,8. WARNING
- I f a trai ler has electrical brakes p lease
note that these brakes are not activated
by the factory -fitted control unit -risk of
accident!
- Afte r removing the trailer hitch, do not
store it in your vehicle. In case of sudden
braking, the hitch could fly forward and
injure you or your passengers.
- Never install a "weight distributing" or
"load equalizing" trailer hitch on your ve­
h icle. The vehicle was not designed for
these kinds of trailer h itches. The h itch
attachment can fail, caus ing the trailer
to tear loose from the veh icle.
- The Gross Vehicle Weight Rating for your
veh icle, found on the safety compliance
label on the driver's s ide B-pillar, must
never be exceeded under any c ircumstan­
ces. Exceeding the Gross Vehicle Weight
Rating of yo ur vehicle is likely to damage
your vehicle, and such damage will not
be covered by yo ur Limited New Ve hicle
Warranty . Exceeding the Gross Vehicle
Weight Rating will a lso change the per­
formance and handling characteristics of
your veh icle, wh ich could cause a crash
resulting in serious injury or death.
-

Operating instructions
6"
~ ~
I 1,2 ..
-{ }
l::_
-
2
Fig. 190 Permit ted ball position of the trailer hitch
Trailer towing weights
With a factory-installed or an aftermarket
trailer hitch, the maximum permissible trailer
weight is 4,400 lbs (2,000 kg). The maximum permissible unbraked trailer weight is 1,650
lbs (750 kg) . These specifications apply when
driving on roads having an incline of less than
12%.
Permissible tongue load
For best vehicle handling under these
changed conditions, adjust the trailer load so
that the tongue load is at the maximum al­
lowable or slightly lower . You can get an ap­
proximation of the tongue load with a bath­
room scale or you can measure the load at a
trucking company or weighing station.
With a
factory-installed or an aftermarket
trailer hitch, the maximum permissible load
on the ball hitch may not exceed 440 lbs
(200 kg).
It is recommended to use the maxi­
mum permissible load.
Trailer load distribution
Be sure the load in the trailer is held securely
in place to prevent it from shifting forward,
backward or sideways.
Never allow a passenger to ride in a trailer
¢.&. in Driving instructions on page 214.
Ball mount
The trailer hitch may only be used with suita­
ble ball mount and ball¢
fig. 190. Installa­
tion of the hitch ball must be carried out in ac-
Trailer towing 213
cordance with the manufacturer's instruc­
tions.
Engine cooling system
Towing a trailer makes the engine work hard­
er .
It is important that the cooling system's
performance is up to the additional load.
Make sure that the cooling system has enough
fluid.
Tire pressure
When towing a trailer, inflate the tires of your
vehicle to the cold tire pressure listed under
"Full load" on the tire pressure label. The tire
pressure label is located on the driver's side B­
pillar. Inflate trailer tires to trailer and tire
manufacturers' specifications.
Lights
The headlight settings should be checked with
the trailer attached before driving off. Check
to make sure both vehicle and trailer lights
are working properly.
Safety chains
Be sure trailer safety chains are properly con­
nected from the trailer to the hitch on the ve­
hicle. Leave enough slack in the chains to per­
mit turning corners. When you install safety
chains, make sure they will not drag on the
road when you are driving.
The chains should cross under the trailer
tongue to prevent it from dropping in case of
separation from the hitch.
Driving instructions
Driving with a trailer always requires extra
care and consideration.
To obtain the best possible handling of vehicle
and trailer, please note the following :
.,. Do not tow a loaded trailer when your car it­
self is not loaded .
.,. Be especially careful when passing other
vehicles.
.,. Observe speed limits.
•
•

214 Trailer towing
• Do not drive at the maximum permissible
speed.
• Always apply brakes early .
• Monitor the temperature gauge.
W eig ht distribution
Towing a loaded tra ile r with an empty car re­
sults in a highly unstable distribution of
weight . If this cannot be avoided, drive at very
low speeds only to avoid the risk of losing
steering control.
A "balanced" rig is easier to operate and con ­
trol. This means that the tow vehicle should
be loaded to the extent possible and permissi­
b le, while keeping the trailer as light as possi­
ble under the circumstances. Whenever possi­
ble, transfer some cargo to the luggage com­
partment of the tow vehicle wh ile observing
tongue load requirements and vehicle loading
considerations .
Speed
The higher the speed, the more difficult it be­
comes for the driver to control the rig . Do not
drive at the maximum permissible speed . Re­
duce your speed eve n mo re if load, weathe r or
wind condi tions are unfavorable -part icu larly
when going dow nhill.
Reduce vehicle speed immediately if the t rail­
e r shows the slightest sign of swaying. Do not
tr y to s top the sw ayin g by acce ler atin g.
Observe speed limits . In some areas, speeds
for vehicles towing trailers are lower tha n for
regula r vehicles.
Always apply brakes early . When driv ing
downhill, shift into a lower gear to use the en ­
g ine b raking effect to slow the vehicle. Use of
the brakes alone can cause them to overheat
and fail.
Coolant temperature
T he coolant temperature gauge
c:> page 10
must be observed carefully . If the needle
moves close to the upper end of the scale , re­
duce speed immed iate ly and/or turn off the
a ir cond itione r. If the coolant temperature warning light in
the instr ument cluster starts flashing., pull
off the road, stop and let the engine
idle for
about two minutes to prevent heat build-up.
A WARNING
Anyone not properly restrained in a mov­
i ng vehicle is at a much greater risk in a n
accident . Never let anyone ride in your ca r
who is not p roperly wea ring the rest raints
p rov ided by Audi.
Trailer towing tips
Important to know
Your vehicle handles d ifferently when towing
-
a trai ler because of the additional weight and
different weight distr ibut ion. Safety, perform­
ance and economy will greatly depend on how ca refully you load your trai ler and ope rate
you r rig.
Befo re you actually tow your tra iler, practice
turning, stopping and backing up in an area
away from t raffic. Keep pract ic ing unt il you
have become completely familiar wit h the way
yo ur vehicle-tra iler combination behaves and
responds.
Backi ng up is difficult and requ ires practice.
Backi ng up w ith a t railer gene rally requires
stee ring action opposite to tha t when backing
u p you r vehicle witho ut a tr ailer.
Maintai n a greater d ista nce between your ve­
hicle and the one in front of you. You w ill need
more room to stop. To compensate fo r the
t railer, you w ill need a larger than normal
tu rning rad ius.
When passing, remembe r that you cannot ac­
ce le rate as fas t as you no rma lly would be­
ca use of the added load. Make sure yo u have
enough room to pass . After passing, a llow
plenty of room for yo ur trailer before cha ng ­
ing lanes again.
Avoid jer ky s tarts, sharp t urns o r rapid lane
changes.

-Always make sure that the total load be­
ing transported - including the weight of
a trailer hitch and the tongue weight of a
loaded trailer -does not make the vehi­
cle heav ier than the vehicle's Gross Vehi­
cle Weight Rating.
Determining correct load limit
Use the example below to cal­
culate the total weight of the
passengers and luggage or oth­
er things that you plan to trans­
port so that you can make sure
that your vehicle will not be
overloaded.
Steps for Determining Correct Load Limit
1. Locate the statement "THE
COMBINED WEIGHT OF OC­
CUPANTS AND CARGO
SHOULD NEVER EXCEED XXX KG OR XXX LBS" on your ve­
hicle's placard (tire inflation
pressure label)
¢ page 252,
fig. 203.
2. Determine the combined
weight of the driver and pas­ sengers that will be riding in
your vehicle.
3. Subtract the combined
weight of the driver and pas­ sengers from
"XXX" kilo­
grams or
"XXX" pounds
Tires and wheels 257
shown on the sticker
¢page 252, fig. 203.
4. The resulting figure equals
the available amount of car­
go and luggage load capaci­
ty. For example, if the
"XXX"
amount equals 1400 lbs.
and there will be five
150
lbs. passengers in your vehi­
cle, the amount of available
cargo and luggage load ca­
pacity is
650 lbs. (1400-7 50
(5
X 150) = 650 lbs.)
5. Determine the combined
weight of luggage and cargo being loaded on the vehicle.
That weight may not safely
exceed the available cargo
and luggage load capacity
calculated in Step
4.
6. If your vehicle will be towing
a trailer, load from your trail­
er will be transferred to your
vehicle. Consult this manual
to determine how this re­ duces the available cargo
and luggage load capacity of
your vehicle.
.,. Check the tire sidewall
(¢ page 259, fig. 207) to de­
termine the designated load rating for a specific tire.
•
•
'

What do I do now?
Jack, tools and
inflatable spare tire
Onboard tool kit and vehicle jack
The vehicle tools and vehicle jack* are stored
in the luggage compartment under the floor
cover.
Fig . 209 Luggage co mpa rtment: onboard too l kit and
v e hicle jack
The vehicle jack* is sto red under the on board
tool kit¢
fig. 209.
Hybr id drive*: the storage location of the on ­
board tool kit varies
¢ page 104.
The on board tool kit includes:
- Hook for removing wheel covers*
- Plastic hook to remove wheel bolt covers*
- Al ignment p in for changing wheels
- Wheel bolt wrench
- Folding chocks
- Screwdriver with reversible blade
- Socket (removable Torx socket)*
- 10 x 13 open ended wrench (for disconnect-
ing the battery cables)
- Towing eye
Before storing the jack*, make sure it is
wound back down as far as it will go.
A WARNING
Imprope r use of the vehicle jack* can
cause serious personal injuries.
- Never use the j ack* supplied with your
Audi on another vehicle, particularly on a heavier one . The jack* is only suitable for
use on the vehicle it came with .
What do I d o now ? 269
-Using a bumper jack to ra ise the vehicle
will damage the bumper system. The
jack may slip, causing injury.
- Never support your vehicle on cinder
blocks, br icks or other objects. These
may not be able to support the load and
could cause injury when they fa il.
- Never start or run the engine while the
veh icle is supported by the jack* .
- If you must work under the vehicle, al­
ways use safety stands specifically de­ signed for th is purpose .
- Never use the hexagonal socket in the
handle of the screwdriver to loosen or
tighten the wheel bolts .
- Always make sure the inflatable spare
tire* and even a flat tire are secured in
place and not loose, otherwise they
could fly forward, causi ng personal injury
to passengers in the vehicle in an acci­
dent or sudden maneuver.
(0 Tips
Some of the on board items listed above
a re provided on certain models only or are
optiona l extras.
Folding chocks
The folding chocks are part of the on board
tool kit.
Fig . 210 Ope ning folding chocks .
To use the chocks, you first have to raise the
support plate¢
fig. 210 (D and then insert
the locking plate with the two "tabs" into the
elongated holes in the base plate@¢& . ""

284 Emergency situations
Emergency situations
General
This chapter is intended for trained emer­
gency crews and working personnel who
have the necessary tools and equipment to
perform these ope rations.
Starting by pushing or
towing
Q;) Note
Vehicles with an automati c transmission
cannot be started by pushing or towing .
Starting with jumper
cables
If necessary, the engine can be started by
connecting it to the battery of another vehi­
cle.
If the engine should fail to start because of a
discharged or weak battery, the battery can be
connected to the battery of
another veh icle,
using a
pair of jumper cables to start the en­
g ine .
Jumper cables
Use only jumper cables of sufficiently large
cross section to carry the starter current safe­
ly. Refer to the manufacturer's specifications.
Use only jumper cables with
insulated termi­
na l clamps which are distinctly marked:
plus(+) cable in most cases colored red
minu s(-) cable
in most cases colored black .
A WARNING
Batteries contain electricity, ac id, and gas .
Any of these can cause very serious or fatal
inju ry. Follow the instructions below for
safe handling of your veh icle's battery.
- Always shield you r eyes and avoid lean­
ing over the battery whenever possible.
- A discharged battery can freeze at tem­
peratures just be low 32 °F (0 °C). Before connecting a
jumper cable, you must
thaw the frozen battery complete ly, oth­
erwise it could explode.
- Do not allow battery acid to contact eyes
or skin . Flush any contacted area with
water immediately .
- Improper use of a booster battery to start a vehicle may cause an explosion.
- Vehicle batteries generate explosive gas­
es. Keep sparks, flame and lighted ciga­
rettes away from batteries.
- Do not try to jump start any vehicle with a low ac id level in the battery.
- The vo ltage of the booster battery must
also have a 12-Volt rating . The capacity
(Ah) of the booster battery should not be
lower than that of the discharged bat­
tery . Use of batteries of d ifferent voltage
or substantially different "Ah" rating
may cause an exp losion and personal in­
jury.
- Never charge a frozen batte ry. Gas trap­
ped in the ice may cause an explosion.
- Never charge or use a battery that has
been frozen. The battery case may have
be weakened.
- Use of batter ies of different voltage or
substantially different capacity (Ah) rat­
ing may cause an exp losion and injury.
The capacity (Ah) of the booster battery
should not be lower than that of the dis ­
charged battery.
- Before you check anything in the engine
compartment, always read and heed a ll
WARNINGS ¢
page 226, Engine com­
partment.
«I) Note
-Applying a higher voltage booster bat­
tery will cause expensive damage to sen­
sitive electronic components, such as
contro l units, relays, rad io, etc .
- There must be no electrical contact be­
tween the vehicles as otherwise current
could already start to flow as soon as the
positive(+) terminals are connected. ..,_

28 6 Em ergency sit uat ions
_& WARNING
To avoid serious personal injury and dam­
age to the vehicle, heed all warnings and
instructions of the jumper cable manufac­
turer. If in doubt, call for road serv ice.
- Jumper cables must be long enough so
that the vehicles do not touch.
- When connecting jumper cables, make
surethattheycannotgetca ughtinany
moving parts in the eng ine compart­
ment.
- Do not bend over the batteries -danger
of chemical burns!
- The battery cell locking screws must be
t ightened securely.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
c:> page 226, Engine com­
partment .
Improper hook-up of jumper cables can ru­
in the generator.
- Always connect POSITIVE( +) to POS I­
TIVE(+), and NEGATIVE( -) to NEGATIVE
(-) ground post of the battery manager
control unit.
- Check that a ll screw plugs on the battery
cells are screwed in firmly . If not, tighten
plugs prior to connecting clamp on nega­
tive battery terminal.
- Please note that the procedure for con­
nect ing a jumper cable as described
above applies spec ifically to the case of
your vehicle being jump started. When
you are giving a jump start to anothe r ve­
hicle, do
not connect the negat ive (-) ca ­
ble to the negat ive (-) term inal on the
discharged bat tery ©
c:> fig. 2 28. In ­
stead, securely connect the negative(-)
cable to e ithe r a solid metal component
that is firm ly bolted to the engine block
or to the engine block itse lf. If the bat­
tery that is being charged does not vent
to the outside, escaping battery gas
could ignite and exp lode!
-
Emergency towing
with commercial tow
truck
General hints
Your Audi requires special handling for tow­
ing.
T he following information is to be used by
commercial tow truck operators who know
how to op erate their equipment safely.
- Nev er tow your Audi , towing will cau se
damage to the engine and tr an smi ssion .
- Ne ver wrap th e safety chain s or winch ca­
ble s around the brak e lines.
- To pre vent unne ce ss ary damage, your Audi
mus t be tr an sp o rt ed with a flat bed tru ck.
- To load th e vehi cle on to th e flat b ed, use
the towing l oop found in the ve hicle to ols
an d att ach to th e front or r ea r a ncho rage
c:>page 287 and Qpage 287.
_& WARNING
= -
A vehicle being towed is not safe for pas­
sengers. Never allow anyone to ride in a
vehicle being towed, for any reason.