2013 Acura TL phone

Client Assistance
134 Navigation System
Reporting Errors
Occasionally, you may encounter
database errors.
• If the error pertains to freeways and
main “verifi ed” roads shown in black
on the map, then report it online at
http://update.navteq.com / .
• If the error involves a purple “unverifi ed” road, then do not report
it. These areas have not been verifi ed
and are provided for reference only
(see Map Overview on page 6 ).
• For errors in points of interest (POI), like a business that has changed its
name, do not report them. Keep in
mind that depending on when the
data was collected, the database can
be out of date. The business may
have not reported the change(s), or
not be in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year. See Obtaining a Navigation
Update DVD on page 135 regarding
updates to the navigation system. • If the error does not involve the
database, such as vehicle position
icon error, screen error messages,
or other GPS related errors, see
Frequently Asked Questions o n
page 155 , System Limitations GPS
Reception IssuesPS Reception Issues
on page 131 , or Tr o u b l e s h o o t i n g on
page 163 . Acura Client Relations
T
elephone: (800) 382-2238
Fa x: (310) 783-3535
Mail:
Acura Navi
America Honda Motor Co., Inc.
Acura Client Relations
MS 500-2N-7E
1919 Tor r a nce Blvd.
Torrance, CA 90501-2746
2013 TL

Frequently Asked Questions
Navigation System155
Map and Features, Voice Operation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed
every time I start the car? I am the only driver. The
Disclaimer screen reminds you and your guest drivers to always operate
the navigation system in a safe manner.
I tried entering an address, but the city or street could
not be found. Is there any other way to route to the
location? Some cities are lumped in with a major metro area. Try entering the street
fi
rst. In rural “unverifi ed” areas or new subdivisions, streets may be missing,
or only partially numbered. Try selecting the destination directly from the
map. See By Map Input on page 46 .
When I enter an address, some letters become grayed
out. Is this normal? Yes. As you enter each letter in an address or a point of interest (POI), the
system looks in the database to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addresses, Previous
Destinations, or the Home Address? This is done in the
SET UP screen (Main Set up), under “Personal
Information.” See page 97 .
I cannot hear the navigation system voice. 1) E n su r e t hat Volum e in the SET UP screen ( Main Set up) is not OFF.
See page 97 .
2) Go to “Basic Settings” in the SET UP screen (Main Set up), and set
Voice Recognition Tutor to ON. See page 104 .
The voice control system is having diffi culty recognizing
my voice commands. Ensure that the vents are not blowing on the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking (see
Improving Voice Recognition on page 14 ). Say “Help” at any
screen to see a list of the applicable voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the
guidance command or reads the destination address, it
sounds strange. What causes this? The basic guidance phrase uses a studio-recorded voice, but the street name
is pronounced by the system using a machine-generated voice. Consequently,
the name may be mispronounced or sound strange at times.
When I drive at night, the screen is bright and will not
switch to the night display mode. Why? Verify the following: The nighttime dash brightness control is not set to
maximum, and Map Color in SET UP is set to
Black for Night. See
Switching Display Mode Manually on page 118 .
Frequently Asked Questions
2013 TL

Frequently Asked Questions
156 Navigation System
Problem Solution
The daytime map screen is dark like the night display
mode, and it is hard to see. Why? Verify the following: The
Map Color in SET UP is set to White for Day.
See Switching Display Mode Manually on page 118 .
How do I change or remove my PIN? Go to “Personal Information” in the SETUP screen (Main Setup ), and select
PIN Number . Select GO Home 1 PIN or GO Home 2 PIN or Address
Book PIN and enter your existing PIN. You then have the choice to change
or remove the PIN. See page 102 .
I forgot the PIN for Home, or the PIN for personal
addresses (DRIVER 1 or DRIVER 2). How do I reset it? PINs are optional. See information regarding PINs on page 102
. Your dealer
can reset the PIN for you.
CALL is not available on the Calculate route to screen.
Why? Your phone is not paired to HFL, or if your phone is paired, it is in use; press
the
HANG-UP button.

2013 TL

Frequently Asked Questions
158 Navigation System
Guidance, Routing
Problem Solution
The navigation system does not route me the same way
I would go, or the way some other mapping program
displays. Why is this? The navigation system attempts to generate the optimum route. See
Changing
the Routing Method o n p a g e 5 3 .
The navigation wants to route me around potential traffi c
problems. How do I stop these pop-up messages? This feature can be turned off. See
Traffi c Rerouting on page 110 .
Why is the street I’m on not shown on the map? It has
been here for more than a year. The mapping database is constantly undergoing revision. See page 136 for ways
to obtain the latest detailed coverage information.
The vehicle position icon is not following the road and
the “GPS icon” text in the upper left hand corner of the
screen is white or missing. • The GPS antenna (located on the back of the navigation display) may
be blocked by personal items. For best reception, remove items from the
dashboard, such as radar detectors, cell phones, or loose articles.
• Metallic tinting or other aftermarket devices can interfere with the GPS reception. Please see your dealer. Also see System Limitations on page 131 .
I entered a destination, but the blue highlighted route
and voice guidance stopped, or turned into a blue/pink
dashed line before I got to my destination. Why is this? Your route has entered an unverifi
ed area. See Unverifi ed Area Routing on
page 106 .
The map rotates while I make turns. How can I stop
this? Select the North-up map orientation by voice, or by selecting
North-up from
the Map menu. See Map Orientation on page 64 .
Sometimes, I cannot select between the North-up and
Heading-up map orientations. Why is this? The Heading-up map orientation can only be shown in the lower scales (1/20 -
1 mile scales). See
Map Scale on page 66 .
While driving to my destination, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual road speeds. However if your speed
slows down when you encounter slower traffi
c, the system updates the “Time
to go” based of your actual speed to give you a better estimate of arrival time.
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection. Is there anything wrong? No. When at an intersection, the system is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See
GPS Reception Issues on page 131 .
2013 TL

Glossary
164 Navigation System

Glossary
The following is a glossary of terms
pertaining to the voice recognition
navigation system.
Avo i d A r e a - Areas you wish to avoid
can be entered into the system, and
will be avoided while routing.
Breadcrumbs - Off-road tracking dots
that can be followed on the map to
retrace your route back to a mapped
(digitized) road. This function can be
turned on/off in the SETUP screen
( Other ).
Database - This consists of the map data, and the POI (Points of Interest)
data stored on the HDD.
DCA - Detailed Coverage Area. U.S.
states, as well as Canada, Puerto
Rico, and Mexico, are mapped. See
page 136 for a list of these areas. Digitized Road
- A road that appears
on the navigation screen. The road
name will appear at the bottom of the
navigation screen. If the user drives
“off road,” the navigation system will
display “breadcrumbs,” depending
on how far you drive from a mapped
road.
Disclaimer Screen - Screen containing
cautionary information. It is meant to
be read carefully and acknowledged
by the client when using the
navigation system.
FAQ - Frequently Asked Questions. See
page 155 for a list of the client FAQs and
troubleshooting information.
GPS - Global Positioning System.
A network of 24 satellites in orbit
around the earth. The navigation
system can simultaneously receive
signals from up to 12 satellites to
accurately position the vehicle on the
map. GPS Antenna - Located on the back of
the navigation display, which is in the
center of the dashboard. Electronic
items operating in this general
location can interfere with the GPS
signal.
HDD - Hard Disk Drive. The primary
data storage device containing your
vehicle’s navigation and map software
and uploaded wallpaper images. The
HDD can also store audio fi les. See
the Audio section of your owner’s
manual for more information.
HFL - Bluetooth
® HandsFreeLink®.
Your vehicle is equipped with
this feature, which uses Bluetooth
technology as a wireless link between
the vehicle and your Bluetooth-
compatible cell phone.
Icon - Symbol representing Points of
Interest (POI) that can be displayed
on the map.
2013 TL

Glossary
Navigation System165
Initialization - This refers to the period
needed to reacquire the GPS satellite
orbital information whenever the
navigation system power has been
disconnected. This can take 10 to 45
minutes with the vehicle out in an
open area.
LCD - Liquid Crystal Display. The
navigation screen.
Map Matching - The received GPS information allows the navigation
system to position the vehicle on the
map. Map matching has occurred
if the map screen is displaying the
current street name in the bottom-
shaded area.
Mic -Abbreviation for the microphone
used for receiving voice commands.
It is located near the map lights in the
ceiling.
MW - Maneuver Window. While en
route to a destination, this window
displays information about the next
maneuver. Navi
- Abbreviation for the navigation
system.
North Pointer - The map symbol
showing the map orientation. See
page 64 .
Off road - This occurs when the user
leaves mapped roads. Off-road
tracking dots (“breadcrumbs”) are
displayed if the option is enabled in
the SETUP screen. The user can use
them to return to a mapped road. The
bottom of the navigation screen will
say, “Not on a digitized road.”
Outlying Areas - These are rural areas
that typically have only their main
roads mapped. All other roads are
shown in purple for reference only,
since they have not been verifi ed.
PIN - Personal Identifi cation Number.
A 4-digit number created by the
client to protect personal information. POI
- Point of Interest. These are the
businesses, schools, etc. found under
Place category or Place Name
on the DEST screen ( Dest. MENU 1 ).
See page 57 .
Polygon - Colored areas on the map
screen denoting parks, schools, etc.
See Map Screen “features” for a list
of the assigned colors. See page 57 .
Reminder - Automatic pop-up
Calendar message. See Calendar on
page 90 .
Security Code - Code needed to activate the navigation system or
audio system. See Entering the
Security Code on page 128 .
Unverifi ed Streets - These streets have
not been verifi ed for turn restrictions,
one-way, etc. They are shown in
purple on the map. Unverifi ed streets
may be missing from the map, shown
in the wrong location, or have an
incorrect name or address range.
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Glossary
166 Navigation System
USB - Universal Serial Bus. A
computer hardware interface used to
store and play audio fi les from USB
devices, such as thumb drives or
iPods. Image fi les can also be stored
to USB devices and uploaded to the
HDD. See the Audio section in your
owner’s manual for more information.
Vehicle Speed Sensor - Provides speed
signal to the navigation system for
moving the VP icon on the map.
Ve r i fi ed Streets - These streets consist
of the detailed metropolitan coverage
areas and all other inter-town
connection roads. These roads are
shown in black, red, or pink on the
map.
Voice Control - See VR. VP
- Vehicle Position. When in map
mode, this circular icon shows the
vehicle position on the map. Push in
on the Interface Dial , select Map
Informaton on the Map menu ,
and then rotate the Interface Dial
Knob to select the CURRENT
LOCATION . It shows the latitude,
longitude, and elevation of your
current position.
VR - Voice Recognition. This allows
voice control of many of the
navigation functions. The hardware
consists of the microphone, voice
control switch ( TA L K/BACK
buttons), and the front speakers.
Way p o i nt - A temporary destination
you may enter while en route (e.g., a
gas station, ATM, etc.). See page 77 . Yaw Rate Sensor - Senses when the
vehicle makes a turn, which makes
the VP change direction on the map
as you turn.
Zagat Ratings - Restaurant ratings
information provided by Zagat
Survey. See the INFO screen on page
83 for an explanation of the ratings.
2013 TL

Voice Command Index
Navigation System167

Global Commands
The system accepts these commands on
any screen.
Help (displays the list of commands for current displayed screen)
Display map (displays the map
screen)
Display destination (displays the DEST screen ( Dest. MENU 1 or
2 ))
Display information (displays the INFO screen)
Display audio screen (displays the Audio screen)
Display phone screen (displays the Cellular Phone screen)
Back (to previous screen, same as CANCEL or BACK button)
Cancel (cancels current activity)
What is today’s date? (reads the current date)
What time is it?
Voice Command Index The “Voice Info” option on the
INFO

screen ( Main Info ) lists many of the
following controls. To avoid distraction
while you are driving, the system can
read the commands for you.
The commands are accessible at any
time while driving and can be read
to you so that you do not need to
memorize all of them.
Navigation General
Commands
The system accepts these commands on
a map/guidance screen.
Display destination (if en route, displays the DEST screen (Route))
Display navigation (if en route, displays the DEST screen (Route))
Display map
Display map guide (when en route, shows the next maneuver)
Display information (or just Information)
Display audio screen
Cancel
Backward (or just Back)
What time is it?
Help (reads list of Navigation General and Navigation Display Commands
at any screen)
What is today’s date? (reads the current date)
2013 TL