2013 Acura MDX Navigation Manual

Navigation System129

System Limitations
Also, depending on your current view of
the sky and the position of the satellites,
the elevation may be shown incorrectly.
You may also notice some delay of the
vehicle position icon at intersections;
this is normal.
GPS Reception Issues
The signals received from the GPS
satellites are extremely weak (less than
a millionth of the strength of a local FM
station) and require an unobstructed
view of sky. The signal can easily be
interrupted or interfered with by the
following:
Aftermarket metallic window tint
above or to the sides of the GPS
antenna (located on the back of the
navigation display)
Cell phones, PDAs, or other electronic devices docked in a cradle
or lying loose on the dashboard
Remote starters or “hidden” vehicle tracking systems mounted near the
navigation unit Other aftermarket audio electronic
devices mounted near the navigation
unit
Trees, tall buildings, freeway overpasses, tunnels, or overhead
electrical power wires
Although the system will direct you to
your desired destination, it may not
always generate what you consider to be
the most direct route. Try changing the
method of routing. See Changing the
Route Preference on page 53. You may
also have Unverified Area Routing set
to OFF. See Unverified Area Routing on
page 106.
Additionally, the ma pping database
contains verified and unverified maps.
See Map Overview on page 6. A
Disclaimer screen will warn you if your
route includes unverified streets.
Unverified streets may be missing from
the map, in the wrong location, or have
an incorrect name or address range.
Exercise additional caution when
driving in these unverified areas. The destination icon shows the
approximate location of the destination.
This occurs because a city block can
have as many as 100 possible addresses
(for example, the 1400 block is followed
by the 1500 block) Since most cities use
only a portion of the 100 possible
addresses (for example, in the 1400
block, the addresses may only go up to
1425 before the 1500 block starts), the
address 1425 will be shown a quarter of
the way down the block by the system
instead of at the end of the block where
the destination is actually located.
You may find that the system
occasionally reboots. This is indicated
by the display returning to the
navigation system globe
screen. A
reboot can be caused by a number of
things, such as extreme temperatures or
shock from bumpy roads. It does not
necessarily indicate a problem that
requires service. If this happens
frequently, please see your dealer.
Intro
SEC
2013 MDX

130Navigation System

Database Limitations
You will find that some points of
interest (POI) may be missing when you
search the database. This can be caused
if at the time the database was gathered,
the name was misspelled, the place was
improperly categorized, or the POI
change is not yet in the database. This
means you may not find places listed
that you know exist. This is also true for
police agencies and hospitals. In
outlying areas, facilities listed may not
be the closest. Alwa ys check with local
information sources if you need law
enforcement or hospital services.
Every effort has been made to verify
that the system’s database was accurate
at the time it was created. However,
businesses do close or relocate, and new
businesses start in the old locations.
For this reason, yo u may occasionally
find inaccurate information when you
select and drive to a point of interest (for
example, a restaurant is now a jewelry
store). The number of these inaccuracies
increases the longer you go without an
update. The digitized map database reflects
conditions as they existed at various
points in time before production.
Accordingly, your database may contain
inaccurate or incomplete data or
information due to th
e passage of time,
road construction, changing conditions,
or other causes.
Due to ongoing software and database
improvements, navigation software and
mapping versions may change in the
middle of a production year. The
version shipped with your vehicle was
the most recent available at the time of
production and is considered standard
equipment for that vehicle. There is no
free program to retrofit early production
vehicles with the latest software and
mapping versions. For update ordering
information, see page 133.In addition, this database does not
include, analyze, process, consider, or
reflect any of the following categories
of information:
Neighborhood quality or safety
Population density
Availability or proximity of law
enforcement
Emergency, rescue, medical, or other assistance
Construction work, zones, or hazards
Road and lane closures
Legal restrictions (such as vehicular type, weight, load, height, and speed
restrictions)
Road slope or grade
Bridge height, width, weight, or other limitsIntro
SEC
2013 MDX

Navigation System131

Database Limitations
Traffic facilities safety
Special events
Pavement characteristics or
conditions
We assume no liability for any incident
that may result from an error in the
program, or from changed conditions
not noted above. Copyrights
infoUSA-Data: Certain business data
provided by infoUSA, Inc., Omaha,
NE, Copyright © 2010, All Rights
Reserved.
EXIT-Data: © ZENRIN CO., LTD. 2010. All Rights Reserved.
Building foot print: © ZENRIN CO., LTD. 2010. All Rights Reserved.
Junction View Data: © ZENRIN USA, INC. 2010. A ll rights reserved.
ZAGAT SURVEY: © 2012 Zagat Survey, LLC. Zagat Survey is a
registered trademark of Zagat Survey,
LLC.
Brand icon: The marks of companies displayed by this product to indicate
business locations are the marks of
their respective owners. The use of
such marks in this product does not
imply any sponsorship, approval, or
endorsement by such companies of
this product.Intro
SEC
2013 MDX

132Navigation System

Client Assistance
Reporting Errors
Occasionally, you may encounter
database errors.
If the error pertains to freeways and main “verified” roads shown in black
on the map, then report it online at
http://mapreporter.navteq.com/dur-
web-external/.
If the error involves a purple “unverified” road, then do not report
it. These areas have not been verified
and are provided for reference only
(see Map Overview on page 6).
For errors in points of interest (POI), like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected, the database can be out
of date. The business may have not
reported the change(s), or not be in
the database at all. Updates are
available for purchase, usually in the
fall of each year. See Obtaining a
Navigation Update on page133
regarding updates to the navigation
system. If the error does not involve the
database, such as vehicle position
icon error, screen error messages, or
other GPS related errors, see
Frequently Asked Questions on
page 151, System Limitations on
page 129, or Troubleshooting on
page 159.
Acura Client Relations
Telephone: (800) 382-2238
Fax: (310) 783-3535
Mail:
Acura Navi
America Honda Motor Co., Inc.
Acura Client Relations
MS 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Intro
SEC
2013 MDX

Navigation System133

Client Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by first consulting the
following resources:
The Troubleshooting section (see
page 159)
The Frequently Asked Questions (FAQs) section (see page 151)
The FAQs found on the online update order site (see “Obtaining a
Navigation Update”)
For detailed questions regarding HFL, audio, or other systems that
interact with the navigation system,
see your Owner’s Manual, or the
Advanced Technology Guide.
For traffic-related issues, see the “AcuraLink Real-Time Traffic”
section (on page 23) and FAQs (on
page 151). Call Acura Client Relations (see
Acura Client Relations on page132).
For database or POI issues, follow the guidelines in the “Reporting Errors”
section (see page 132).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service consultant. That way, the service
consultant can document the issue for
the factory to allow more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern, like they
only occur when you enter a specific
address, when driving on a certain road,
or just when it’s cold. This information
is very useful to the service consultant.
Be patient, the serv ice consultant may
be unfamiliar with yo ur specific issue.
Obtaining a
Navigation Update
Acura is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated, you will need
your vehicle’s VIN number and the
System/Device Information from the
INFO screen ( Other). Call the Acura
Navigation Center at (888) 549-3798, or
order online by going to
www.acuranavi.com.
NOTE:
Updates are not available at your dealer. However, the dealer may
order an update for you out of
courtesy. There is no program for
free updates.
The update order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
Intro
SEC
2013 MDX

134Navigation System

Coverage Areas
Map Coverage
The system provides map coverage for
the United States, as well as for Canada
and Puerto Rico. The map coverage
consists of accurately mapped (verified)
metropolitan areas (in the following list)
and a less accurate (unverified) rural
database. See Map Overview on page6
for a discussion of map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited, depending on your
routing choices. See Unverified Area
Routing on page 106.
If you desire additional map coverage
information, contact Acura Client
Relations or go to www.acuranavi.com.
Enter your vehicle model and model
year, and then select the state for which
you want to verify map coverage.
U.S. Detailed Coverage Areas
Alabama
Auburn-Opelika
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Prescott
Sedona
Tucson
Yuma
Arkansas Fayetteville
Fort Smith
Hot Springs
Little Rock
Pine Bluff
California Central Valley - including Fresno,
Merced, Modesto, and Stockton
Humboldt
Los Angeles/San Diego Metro
Mammoth Lakes
Sacramento Metro San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
Southern California Area - including
Bakersfield and San Luis Obispo
Yuba
Colorado Denver/Boulder/Colorado Springs/ Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
Delaware Entire state – including Dover,
Wilmington Metro area, New
Castle County
Florida Cape Canaveral/Cocoa Beach/Titusville
Dixie County
Florida Keys
Intro
SEC
2013 MDX

Navigation System135

Coverage Areas
Fort Myers Metro area – including
Naples
Fort Pierce
Gainesville
Jacksonville Metro – including St.
Johns County
Miami/Fort Lauderdale/West Palm
Beach Metro
Orlando/Daytona Beach/Melbourne area – including Osceola County
Panama City
Pensacola
Tallahassee
Tampa Bay/St. Petersburg Metro – including Pasco and Manatee
Counties
Vero Beach
Georgia Athens
Atlanta Metro
Augusta/Aiken Metro
Columbus
Macon
Rome
Valdosta
Warner Robbins Hawaii (all cities fo
r the following
islands) Hawaii
Kauai
Lanai
Maui
Molokai
Oahu
Idaho Boise
Idaho Falls
Pocatello
Sun Valley Ski Resorts
Illinois Bloomington-Normal
Carbondale
Champaign
Charleston
Chicago Metro (to Wisconsin border) – including Lake County, IN, and
Dekalb County, IL
East St. Louis Metro
Galesburg
Moline
Peoria
Quincy
Rock Island
Rockford
Springfield
Urbana-Danville Indiana
Bloomington
Evansville
Fort Wayne
Gary/Hammond Metro
Indianapolis Metro
Kokomo Metro
Lafayette
Muncie
Northwest Indiana
South Bend/Elkhart/Goshen
Terre Haute
Iowa Ames
Cedar Rapids
Davenport
Des Moines
Iowa City
Waterloo-Cedar Falls
Kansas Kansas City/Leavenworth Metro
Topeka
Wichita
Kentucky Lexington
LouisvilleIntro
SEC
2013 MDX

136Navigation System

Coverage Areas
LouisianaBaton Rouge
Lafayette
New Orleans Metro
Shreveport
Maine Bangor
Bar Harbor/Acadia National Park
Portland/Lewiston/Auburn
Maryland State of (partial) - Baltimore/Washington D.C. Metro – including
Charles and Carroll Counties
Cumberland
Ocean City
Massachusetts Boston/Cape Cod Metro
Cape Cod
Springfield Metro area
Complete coverage of all cities in Barnstable, Berkshire, Bristol,
Essex, Hampshire, Hampden,
Middlesex, Norfolk, Plymouth,
Suffolk, and Worcester Counties Michigan
Detroit Metro area – including Ann
Arbor, Pontiac, Flint, Clinton,
Eaton, and Monroe Counties
Kalamazoo
Northern Michigan Resort Area –
including Traverse City, Elk
Rapids, Petoskey, Charlevoix,
Boyne City, and Harbor Springs
Saginaw-Midland
Southeast Michigan – including
Detroit - Grand Rapids - Lansing
Southern Michigan
Minnesota Duluth
Minneapolis/St. Paul Metro – including cities in Anoka Scott and
Carver Counties
Moorhead
Rochester
Mississippi Biloxi/Gulfport
Jackson
Memphis
Tupelo Missouri
Branson
Columbia
Jefferson City
Joplin
Kansas City (KS-MO) Metro – including Platte County
Lake of the Ozarks
Springfield
St. Louis Metro (IL-MO) – including
additional cities in Jefferson
County
Montana Billings
Helena
Missoula
Nebraska Lincoln (Lancaster County)
Omaha
Nevada Las Vegas Metro
Reno/Lake Tahoe
New Hampshire Lebanon
Manchester
NashuaIntro
SEC
2013 MDX