z
w y
over 240 km/h (149 mph)
max. 270 kmlh (168 mph)
max. 300 kmlh (186 mph)
Winter tyres
r-f'n First read and observe the introductory L-J,::JJ information and safety warnings & on page 367.
In winter road conditions, winter tyres will consider-ably improve the car's handling. The design of summer tyres (width, rubber compound, tread pat-tern) gives less grip on ice and snow. Volkswagen Commercial Vehicles urgently recommends you use winter tyres or all-year tyres on all 4 wheels of the vehicle, particularly if winter conditions are ex-pected on the roads. Winter tyres will also improve the braking response of the vehicle and will help to reduce braking distances in winter weather. Volks-wagen Commercial Vehicles recommends that win-ter tyres be fitted to the vehicle at temperatures un-der+ 7•c (+45°F).
Winter tyres lose their effectiveness when the tread is worn down to a depth of 4 mm. Winter tyres also largely lose their effectiveness through ageing-regardless of the tread depth.
The following applies when using winter tyres:
• Observe any country-specific legal require-ments.
• Use winter tyres on all four wheels at the same time.
• Only use in winter road conditions.
• Only use the sizes of winter tyre that have been approved for the vehicle.
• Winter tyres must have the same type, size (rolling circumference) and the same tread pattern.
• Heed the maximum speed permitted by the speed index => &.
Speed limitation
Winter tyres have a speed limitation depending on the speed index =>page 375.
In some vehicle versions, a speed warning can be set in the menu MFD (multi function display) in the instrument cluster =>page 24.
378 I Cleaning and maintenance
Some tyre manufacturers use the code "ZR" for tyres with a highest permitted speed of over 240 km/h (149 mph).
If you use V-rated tyres the speed limits and re-quired tyre pressure will be determined by the en-gine size. You must ask a Volkswagen Commercial Vehicles dealership about the highest permitted speed and required tyre pressure.
Four-wheel drive (4MOTION)
Thanks to its four-wheel drive, the vehicle will have plenty of traction in winter conditions, even with the standard tyres. Nevertheless, Volkswagen Com-mercial Vehicles still recommends that winter tyres or all-year tyres should be fitted on all four wheels when winter road conditions are expected, mainly because this will give a better braking response.
Please refer to the appropriate information and notes when using snow chains =>page 379.
A WARNING
The Improved winter driving characteristics afforded by the winter tyres should not en-courage you to take any risks.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Never exceed the top speed and load per-mitted for the winter tyres that are fitted.
r:Q;-.. Summer tyres should be fitted in good time at the end of the winter. The vehicle handling is better if summer tyres are fitted at temperatures above +7•c (+45.F). They are quieter, do not wear so quickly and reduce fuel consumption.
m In vehicles with a tyre monitoring system, the l!.J systems have to "re-synchronise" after wheels are changed =>page 318.
m Volkswagen Commercial Vehicles dealer-l!.J ships can provide details on permissible win-
Retrofitting two-way radios
.--m First read and observe the introductory L-.lc.U information and safety warnings & on page 394.
You will need an external aerial to use a two-way radio in the vehicle.
Any retrofit installation of electrical or electronic equipment in the vehicle will affect its vehicle type approval. Under certain circumstances, this can negate the type approval for the vehicle.
Volkswagen Commercial Vehicles has approved the vehicle for use with two-way radios providing the following conditions are observed:
• Correct installation of external aerial.
• A maximum transmitting power of 10 watts.
The equipment can only operate at maximum range with an external aerial.
Check first with a qualified workshop if you wish to use a two-way radio with a transmitting power of over 10 watts. Qualified workshops are familiar with the technical options for retrofitting. Volkswa-gen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles dealership for this purpose.
Information stored in the control units
.--m First read and observe the introductory L-.lc.U Information and safety warnings & on page 394.
Your vehicle is factory fitted with electronic control units which are responsible for engine and gearbox management. The control units also monitor the function of the exhaust system and the airbags.
These electronic control units continuously evalu-ate data relevant to the vehicle while the vehicle is being driven. Only these data will be stored if there are any faults recorded or any deviations from the specified values. This is generally displayed by the indicator lamps on the instrument cluster.
Special units are required to read and evaluate da-ta stored in the control units.
These data are stored so that specialist workshops can diagnose and solve problems. The following data may have been stored:
• Engine and gearbox-relevant data.
• Speed.
• Direction of travel.
398 Cleaning and maintenance
Please comply with relevant legislation and the in-structions and information given in the operating manuals for radio equipment.
A WARNING
If radio equipment is not secured or not prop-erly secured in the vehicle, it could be flung though the interior during a sudden driving or braking manoeuvre, or In the event of an accident. This can cause Injuries.
• While the vehicle is in motion, always se-cure radio equipment properly outside the airbag deployment zone or stow them away safely.
A CAUTION
If you use two-way radios in the car without an external aerial, electromagnetic radiation in the vehicle could exceed limit values. This also applies to external aerials which have not been correctly installed.
• Two-way radios should only be used In the vehicle If an external aerial Is properly connected.
• Braking power.
• Seat belt monitor.
The control units never record conversations that take place in the vehicle. it is neither possible nor permitted to use the stored data to create move-ment profiles.
When the vehicle is being used, situations may arise in which the stored data (alone or in conjunc-tion with other information such as accident re-ports, vehicle damage, witness statements etc.) can become assignable to a particular person, whereby consultation of an expert and use of the expert's information may be necessary.
In vehicles with an emergency call function via a mobile telephone or other units, the current loca-tion can be transmitted. In the event of an accident in which the control units register that an airbag has been triggered, the system can automatically send out a signal. This depends on your service provider. Transmission is possible only in areas
A WARNING
Changing the bulb incorrectly can cause ac-cidents and serious Injuries.
• When working In the engine compartment, always read and observe the safety warnings =>page 350. The engine compartment of any motor vehicle Is a dangerous area. Serious Injuries can be sustained here.
• Halogen bulbs are pressurised and could explode when they are being changed.
• Only change the defective bulb once it has had time to cool down completely.
• Never change a bulb unless you are famili-ar with the procedure. If you are uncertain of what to do, the work should be carried out by a qualified workshop.
Indicator lamp
r--f"n First read and observe the introductory L-.J,:.lJ Information and safety warnings & on page 432.
Lit up Possible cause
A bulb in the exterior lighting has failed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down In traffic, and can cause acci-dent and serious Injury.
• Never ignore any illuminated warning lamps or text messages.
Information on changing bulbs
r--f"n First read and observe the introductory L-.J,:.lJ Information and safety warnings & on page 432.
A WARNING (Continued)
• Do not touch the glass part of the bulb with unprotected fingers. When the light is switched on, heat will cause fingerprints to evaporate on the bulb, which In turn will cause the reflector to dim.
• There are sharp-edged parts In the head-light housing In the engine compartment and on the tall light cluster housing. Protect your hands when changing bulbs.
CD
Damage to the electrical system can be caused by water entering the system if the rubber cov-ers or plastic caps on the headlight housing are not properly mounted after a bulb has been changed.
If bulbs of the exterior lighting fail, an indicator lamp lights up in the instrument cluster.
Solution
Change the defective bulb.
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe Illuminated indicator lamps and text messages can lead to your vehicle be-ing damaged.
m if an individual light emitting diode (LED) in W the exterior lighting fails, no warning is given. If all LEDs fail, this is indicated by the indicator lamp*··
Checklist
Always carry out the following actions for changing a bulb in the given order => &:
1. Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.
2. Apply the handbrake firmly =>page 269. .,..
Practical tips I 433
Supplementary heater . . . . . . • . . . . . . . . 345 Winter diesel . . . . . . . . . . . . . . . . . . . . . . 345
Diesel engines Technical data . . . . . . . . . . . • . . . . . . . . . 455
Diesel partlcutate filter . . . . . . • . . . . . . . . . 409 ............................. 408 Gear-change indicator . . . . . . . . . . . . . . . 268 Indicator lamp . . . . . . . . . . . • . . . . . . . . . 407 Regeneration . . . . . . . . . . . . . . . . . . . . . . 409 Things to note . . . . . . . . . . . . . . . . . . . . . 346
Differential lock see Brake support systems . . . . . . . . . . . 275
Digital clock . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Digital voice enhancement . . . . . . . . . . . . . 173 Setting the volume . . . . . . . . • . . • . . . . . . 173 Switching on and off . . . . . . . . . . . . . . . . . 173
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . 452
Dipped beam headlights . . . . . . . . . . . . . . . 108
Display Adaptive cruise control . . . . . . . . . . . . . . . 300
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 20, 21 Area monitoring system . . . . . . . . . . . . . . 308 Front Assist .. .. .. .. .. .. .. .. .. . .. .. 308 Instrument cluster . . . . . . . . . . . . . . . . . . . 21
Disposal Airbag system . . . . . . . . . . . . . . . . . . . . . 407 Belt tensioner . . . . . . . . . . . . • . . . . . . . . . . 87 End-of-life vehicle . . . . . . . . . . . . . . . . . . 407
Door arresters . . . . . . . . . . . . . . . . . . . . . . . . 54
Door release lever . . . . . . . . . . . . . . . . . . . . 5, 9
Doors .................•............. 45 Manual opening . . . . . . . . . . . . . . . . . . . . 414 Warning lamp . . . . . . . . . • . . . . . • . . . . . . . 45
Drawbar load . . . . . . . . . . . . . . . . . . . . . . . . 140 Loading the trailer . . . . . . . . • . . . . . . . . . 146
Drawers .....................•....... 76
Drink holder . . . . . . . . . . . . . . . . . . . . . • . . . 153 California . . . . . . . . . • . . • . . . . . . . . • . . . 215 Centre console . . . . . . . . . . . . . . . . . . . . . 154 Living area . . . . . . . . . . . . . . . . . . . . . . . . 154
Driver Alert System . . . . . . . . . . . . . . . . . . . 315 Fault . . . . . . . . . . . . . . . . • . . . . . . . . • . . . 316 Function . . . . . . . . . . . . . • . . . . . • . . • . . . 316 Operation by the user . . • . . . . . . . . • . . . 316 Switching on and off........ . . . . . . . . . 316
Driver assist systems see Assist systems . . . . . . . . . . . . . . . . . 282 Driver door Overview ........................... 9
Driving Before setting off . . . . . . . . . . . . . . . . . . . . 33 Data recording . . . . . . . . . . . . . . . . . . . . . 398 Driving abroad . . . • . . . . . . . . . . . . . . . . . . 34 Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . 33 Economically . . . . . . . . . . . . . . . . . . . . . . 278 Engine and transmission guard . . . . . . . . . 33
470 I Index
Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . 341 Fuel level too low . . . . . . . . . . . . . . . . . . . 341 Off-road driving . . . . . . . . . . . . . . . . . . . . . 33 Parking on a downward incline . . . . . . . . 272 Parking on an upward incline . . . . . . . . . . 272 Preparing for a journey . . . . . . . . . . . . . . . 33 Pulling away on an incline . . . . . . . . . . . . 267 Stopping on an incline . . . . . . . . . . . . . . . 267 Through salt water . . . . . . . . . . . . . . . . . . . 35 Towing ........................... 448 Water on the roads . . . . . . . . . . . • . . . . . . . 35 With a trailer . . . . . . . . . . . . . . . . . . . . . . . 146 with dual clutch gearbox . . . . . . . . . . . . . 266 With Loaded vehicle . . . . . . . . . . . . . . . . . 125 With respect for the environment . . . . . . . 278
Driving abroad Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Headlights . . . . . . . . . . . . . . . . . • . . • . . . . 111
Driving economically . . . . . . . . . . . . . . . . . 278
Driving safely . . . . . . . . . . . . . . . . . . . . . . . . . 33
Driving through salt water . . . . . . . . . . . . . . 35
Driving through water . . . . . . . . . . • . . . . . . . 35
Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Spare wheel . . . . . . . . . . . . . . . . . . . . . . . 374
Driving with respect for the environment . 278
DSG see Dual clutch gearbox . . . • . . • . . . . . . 266
DSG dual clutch gearbox Changing gear . . . . . . . . . . . . . . . . . . . . . 264 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Malfunction . . . . . . . . . . . . . . . . . . . . . . . . 268 Pulling away on an incline . . . . . . . . . . . . 267 Safety interlock for ignition key . . . . . . . . 258 Stopping on an incline . . . . . . . . . . . . . . . 267
Dual clutch gearbox . . . . . . . . . . . . . . 260, 266 also refer to Changing gears . . . . . . . . . . 260 Coasting function . . . . . . . . . . . . . . . . . . . 266 Driving . . . . . . . . . . . . . . . . . • . . . . . . . . . 266 Dual clutch gearbox . . . . . . . . . . . . . . . . . 266 Kickdown function . . . . . . . . . . . . . . . . . . 266 Towing ........................... 447 Unlocking the selector lever lock manually .4.15
Dual clutch gearbox DSG . . . . . . . . . . . . . . 264
Dust filter . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
DVD player . . . . . . . . • . . • . . . . . . . . . . . . . . 167 Main menu . . . . . . . . . • . . • . . . . . . . . . . . 171 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 171
DVE ................................ 173
Dynamic headlight range control .....•... 113
E
E10 Refuelling . . . . . . . . . . . . . . . . . . . • . . . . . 344 EDL see Brake support systems . . . . . . . . . . . 275
Gear-change Indicator . . . . . . . . . . • . . . . . 268
Glasses compartent . . . . . . . . . . . . . . . . . . 152
Glove compartment Lights ............................. 114 see Stowage areas . . . . . . . . . . . . . . . . . 151
Gross vehicle weight rating . . . . . . . . . . . . 450
Guide rail system In the rear vehicle floor Business . . . . . . . . . . . . . . . . . . . . . . . . . 133 California . . . . . . . . . . . . . . . . . . . . . . . . . 133 Multivan . . . . . . . . . . . . . . . . . . . . . . . . . . 133
H
Handbrake
Hands-free system in the passenger com· partment
271
See Rear-seat telephony . . . . . . . . . . . . . 187 Hazard warning lights . . . . . . . . . . . . . . . . . 412
Headlight range control ............. 11,113 Dynamic headlight range control . . . . . . . . 113
Headlights . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Cleaning system . . • . . . . . . . . . . . . . . . . . 118 Driving abroad . . . . . . . . . . . . . . . . . . . . . . 111 Headlight (LED) . . . . . . . . . . . . . . . . . . . . . . 434
Head restraints . . . . . . . . . . . . . . . . . . . . . . . 67
Heat-insulating glass windscreen . . . . . . . . . . . . . . . . . . . . . . . . . 116
Heated seats . . . . . . . . . . . . . . . . . . . . . . . . . 69
Heating and fresh air system Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 327
High-pressure cleaner . . . . . . . . . . . . . . . . 382
High-visibility waistcoat . . . . . . . . . . . . . . . 413
Hill Descent Assist . . . . . . . . . . • . . • . . . . . 285
Hill Hold Assist . . . . . . . . . . . . . . . . . . . . . . 284
Horn ................•................ 11
Hubcaps . . . . . . . . . . . . . . . . . . . . . . . . 417, 420 Centre cover . . . . . . . . . . . . . . . . . . . . . . 418 Wheel bolt caps . . . . . . . . . . . . . . • . . . . . 419 Wheel cover . . . . . . . . . . . . . . . . . . . . . . . 419
ICC 173
Identification number . . . . . . . . . . . . . . . . . 451
If and when.......................... 410
Ignition see Engine and ignition . . . . . . . . . . . . . . 257
Ignition key see Key . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Ignition lock . . . . . . . . . . . . . . . . . . . . 258 Non-authorised vehicle key . . . . . . . . . . . 258 Withdrawal lock . . . . . . . . . . . . . . . . . . . . 258
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 260 Fault ............................. 257 In-car communication system . . . . . 173
Indicator lamp Adaptive chassis control (DCC) 317 Adaptive cruise control (ACC) . . . . • . . . . 300 AdBiue . . . . . . ............. 347 Airbag system . . . . . . . . . . . . . . . . . . . . . . 89 Brake pad wear indicator . . . . . . . . . . . . . 270 Brake system . . . . . . . . . . . . . . . . . . . . . . 270 Catalytic converter . . . . . . . . . . . . . . . . . . 407 Changing bulbs . . . . . . . . . . . . . . . . . . . . 433 Changing gear . . . . . . . . . . . . . . . . . . . . . 261 Checking the oil level . . . . . . • . . . . . . . . . 354 Coolant . . . . . . . . . . . . . . . . . • . . . . . . . . . 359 Cruise control system . . . . . . . . . . . . . . . 296 Depress brake . . . . . . . . . . . . . . . . . . . . . 270 Diesel particulate filter . . . . . . . . . . . . . . . 407 Engine management system . . . . . . . . . . 407 Engine oil sensor . . . . . . . . . . . . . . . . . . . 354 ESC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Exhaust purification system . . . . . . . . . . . 407 Filling the tank . . . . . . . . . . . . . . . . . . . . . 341 Fuel level . . . . . . . . . . . . . . . . . . . . . . . . . 341 In the driver door . . . . . . . . . . . . . . . . . . . . 43 Lane change assist system . . . . . . . . . . . 313 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Remote control key . . . . . . . . . . . . . . . . . . 38 Seat belt . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Tyre monitoring system . . . . . . . . . . . . . . 319 Windscreen washer fluid level . . . . . . . . . . 117
Indirect ventilation . . . . . . . . . . . . . . . . . . . . 329
Information stored in the control units . . . 398 Infrared-reflecting windscreen . . . . . . . . . . . 116
Instrument cluster . . . . . . . . . . . . . . . . . . . . . 16 Displays . . . . . . . . . . . . . . . . . . . . . 20, 21, 25 Indicator lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . . . . . . . . 20 Menu structure . . . . . . . . . . . . . . . . . . . . . . 25 Service interval display . . . . . . . . . . . . . . . 22 Symbols ........................... 16 Using menus . . . . . . . . . . . . . . . . . . . . . . . 27 Warning lamps . . . . . . . . . . . . . . . . . . . . . . 16 Instruments . . . . . . . . . . . . . . . . . • . . . . . . . . 20
Integrated child seat . . . . . . . . . . . . . . . . . . 102 Seat belt routing . . . . . . . . . . . . . . . . . . . . 1 05
Interior lights ................ , ........ 114
Interior lights, California . . . . . . . . . . . . . . . 208 Living area . . . . . . . . . . . . . . . . . . . . . . . . 209 Pop-up roof . . . . . . . . . . . • . . . . . . . . • . . 21 0 Interior mirror . . . . . . . . . . . . . . . . . . . . . . . . 122
Interior monitoring system . . . . . . . . . . . . . . 44 ISOFIX.............................. 100 see Child seat . . . . . . . . . . . . . . . . . . • . . . 96
Index 473