-Start/stop system &. ........................ . 282
-Hazard warning lights d1.. . . . . . . . . . . . . . . . . . . . . • • . . . . . . . . . . . 411
-Windscreens made of heat-insulating glass, heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
@ Stowage compartment........... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Radio or navigation system (factory-fitted) Radio, provision for mobile telephone, infotainment system, navigation system
@) Controls for:
-Heating and fresh air system
-Climatic ............ .
-Climatronic . . . . . . . . . . . . . ....•............
® Stowage compartment . . . . ........................ .
-Mobile telephone interface "comfort version" Radio, provision for mobile tele-phone, infotainment system, navigation system
® Stowage compartment with
-12-volt socket
-Ashtray with cigarette lighter
-Drink holder ................................................. .
Q) Cooled bottle holder .....
® Gear lever for:
-Manual gearbox ...... .
-DSG® dual clutch gearbox .................................................... .
Overview of the front passenger side
322
322
322
150
163
161
153
155
260
260
Fig. 11 Overview of the front passenger side (left-hand drive vehicles with comfort dash panel). The controls are mirrored for right-hand drive vehicles.
Key to Fig. 10 and Fig. 11:
CD Stowage compartment. . . . . . . . . . . . . . . . . . . . . . . . . . 150
-with USB socket -<1:-or AUX-IN socket Radio, provision for mobile telephone. infotainment system, navigation system
@ Stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
@ Opening lever with lock for the stowage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 .,.
Overv1ew of the vehicle
Before the journey
Before setting off
Driving tips
CO Introduction
This chapter contains information on the following subjects:
Preparing for a journey and driving safely
Driving abroad ...................... .
Driving through water on roads ........ .
33 34
35
An engine and transmission guard may prove use-ful, depending on the conditions in which the vehi-cle is to be driven. An engine and transmission guard can reduce the risk of damage to the vehi-cle's underbody and engine oil sump, for example when driving over kerbs, driveways or unsurfaced roads. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
Additional Information and warnings:
• Sitting correctly and safely 61
• Transporting 125
• Starting the engine, changing gear and parking the vehicle 257
• Driving with respect for the environment =>page 278
• Consumer information 404
A WARNING
Driving under the Influence of alcohol, drugs, medication or narcotics can cause serious accidents and fatal Injuries.
• Alcohol, drugs, medication and narcotics can severely impair perception, reaction times and driving safety. This could cause you to lose control of the vehicle.
l""""('n First read and observe the Introductory L-Wl Information and safety warnings th on page 33.
Checklist
Observe the following Information both before and during the journey to ensure your own safety and the safety of passengers and other road users
..( Check that all lights and turn signals are working properly.
Check the tyre pressure 367 and fuel level 340.
..( Ensure that you have a good, clear view through all of the windows.
..( Air intake to the engine must not be obstruc-ted, and the engine must not be covered with any kind of insulating materials th in ell Introduction on page 351.
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g!
..(
..(
..(
..(
..(
..(
..(
Secure any objects and luggage in the stowage compartments, the luggage corn-partment or on the roof 125 .
Ensure that you are able to operate the ped-als freely at all times .
Secure any children travelling in the vehicle in a restraint system suitable for their weight and size =>page 96.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of the occupants 61.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be securely fastened .
Assume a correct sitting position before set-ling off and maintain this position while driv-ing. This also applies to all passengers =>page 61. ..
Before setting off 33
Replacing the battery
• Fold out the key bit of the remote control key =>page 37.
• Pull up the cover on the rear side of the remote control key =>Fig. 20 in the direction of the arrow =>
• Insert the new battery as shown =>Fig. 21 and push it into the battery compartment against the di-rection of the arrow =>
Synchronising the remote control key
,--m First read and observe the introductory L-.lo:.ll information and safety warnings & on page 36.
The vehicle may no longer be able to be locked or unlocked with the remote control if you press the @ button repeatedly outside of the effective range of the remote control key. If this is the case. the re-mote control key has to be re-synchronised as fol-lows:
Central locking system
CQ Introduction
This chapter contains information on the following subjects:
Description of the central locking system . . . . 40
Locking and unlocking the vehicle from outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Locking and unlocking the vehicle from inside
SAFELOCK mechanism ................. .
Anti-theft alarm ........................ .
Interior monitoring system and anti-tow alarm
42
42
43
44
The central locking system will only work correctly when all doors and the tailgate are properly closed. The vehicle cannot be locked with the remote con-trol key if the driver door is open.
CD
• The remote control key can be damaged if the battery is not changed properly.
• Unsuitable batteries can damage the remote control keys. Only replace discharged batteries with a new battery of the same voltage rating, size and specification.
• Ensure that the battery Is fitted the right way round.
r:lib Dispose of discharged batteries in accord-W ance with regulations governing the protec-tion of the environment.
r:lib The battery in the remote control key may W contain perchlorate. Please comply with any legal requirements and regulations when handling and disposing of these batteries.
• Press button @in the remote control key. Re-main standing close to the vehicle.
• Lock the vehicle with the key bit in the driver door lock.
• Switch on the ignition using the remote control key. The synchronisation process is complete.
Additional information and warnings:
• Exterior views =>page 5
• Vehicle key set =>page 36
• Doors => page 45
• Sliding doors =>page 46
• Tailgate =>page 49
• Wing doors =>page 52
• Electric windows =>page 55
• Sliding/tilting roof =>page 58
• Towing a trailer =>page 139
Opening and closing 39
• If the SAFELOCK mechanism has been activa-ted using the remote control key: the anti-theft alarm is active.
Indicator lamp in the driver door
After locking the vehicle:
• If the SAFELOCK mechanism has been activa-ted using the remote control key in the driver door lock cylinder: the anti-theft alarm is not active.
• The interior monitoring system and anti-tow alarm are deactivated.
Meaning
A red LED flashes for approximately 2 seconds, firstly at short inteNals and then more slowly. The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and then goes out. The LED light starts to flash again after approxi-mately 30 seconds.
The SAFELOCK mechanism is deactivated.
A red LED lights up steadily for approximately 30 seconds. Fault in the locking system. Go to a qualified workshop.
Notes for vehicles without SAFELOCK
mechanism
Please note the following when the vehicle is locked with the remote control key or with the vehi-cle key in the driver door lock cylinder:
• The anti-theft alarm and the interior monitoring system are immediately activated. All turn signals flash briefly to confirm activation.
Anti-theft alarm
rflt First read and observe the introductory 1..-.L::.U information and safety warnings & on page 39.
The anti-theft alarm makes it more difficult to break into the vehicle or steal it.
The anti-theft alarm system is automatically activa-ted when the vehicle is locked.
When does the system trigger an alarm?
The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the following unauthorised actions are performed while the vehi-cle is locked:
• Mechanical unlocking of the vehicle with the ve-hicle key and failure to switch on the ignition within 15 seconds
• A door is opened.
A WARNING
Take care when using the SAFELOCK mecha-nism to avoid accidents or injuries.
• Never leave anybody in the vehicle if the vehicle has been locked using the remote control key. The doors can no longer be opened from the inside once the SAFELOCK mechanism is activated.
• Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In an emergency, people locked in-side the vehicle would not be able to leave the vehicle by unlocking the doors.
• The tailgate is opened.
• The ignition is switched on using an invalid key.
• Movement inside the vehicle (in vehicles with interior monitoring).
• The vehicle is towed (vehicles with anti-tow alarm).
• The vehicle is lifted (vehicles with anti-tow alarm).
• Transportation of the vehicle on a ferry or train.
• Disconnection of the vehicle battery (only an acoustic alarm)
Switching off the alarm
Unlock the vehicle using the release button on the remote control key or insert the ignition key into the ignition lock. 11>-
Opening and closing 43
m Due to the current legislation on the Israel W market, the acoustic warning signals are de-activated there.
m The alarm will be triggered again if a person W gains access to the same or a different se-cured zone after the alarm has been switched off. For example, if the tailgate is opened after a door had been opened.
m The anti-theft alarm will not be activated if W the vehicle is locked from the Inside using the central locking button @.
m If you unlock the driver door mechanically us-L!J ing the vehicle key, only the driver door is un-locked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated and the central locking button is not activated until you switch on the ignition (however the doors will not be unlocked).
m The anti-theft alarm will not function correctly W if the vehicle battery is weak or discharged.
m lt is not possible to include the trailer in the W anti-theft alarm system.
81f·01U
Fig. 25 Next to the driver seat: button for switch-ing off the interior monitoring system and anti-tow alarm.
r-f"n First read and observe the introductory information and safety warnings & on page 39.
The interior monitoring system will trigger an alarm if movement is detected inside the vehicle when the vehicle is locked.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Lock the vehicle using the remote control key. When the anti-theft alarm is switched on, the interi-or monitoring system and the anti-tow alarm are al-so active.
Switching off the interior monitoring system and anti-tow alarm
The orientation lighting in the =>Fig. 25 button must be lit up when switching the systems off. To switch the orientation lighting on, remove the key from the ignition or open one of the doors.
Before the journey
• Press the =>Fig. 25 button. A yellow indicator lamp will light up in the button until the vehicle is locked.
• Close all doors and the tailgate.
• Lock the vehicle using the remote control key. The interior monitoring system and anti-towing alarm are switched off until the next time the vehi-cle is locked.
The interior monitoring system and anti-tow alarm should therefore be switched off before the vehicle is locked in any of the following, or similar, situa-tions:
• If any people or animals are to remain inside the vehicle for a short period & =>page 39.
• If the vehicle is to be loaded onto another vehi-cle.
• If the vehicle is being transported (e.g. on a fer-ry).
• If the vehicle is going to be towed with one axle off the ground.
• If the vehicle is to be parked in a car wash.
Risk of false alarm
Interior monitoring can only work properly if the ve-hicle is completely closed. Comply with legal regu-lations. A false alarm can be triggered in any of the following circumstances:
• If one or more windows are fully or partly open.
• If the slidingflilting roof is completely or partly open.
• If items such as loose pieces of paper and items attached to the Interior mirror (e.g. air-fresh-eners) are left in the vehicle.
• If a mobile telephone that is left in the vehicle vibrates. 11>-
• If the vehicle is being transported (e.g. on a fer-ry).
• If the vehicle is in a car wash.
Doors
CO Introduction
This chapter contains information on the following subjects:
Warning lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Additional information and warnings:
• Exterior views page 5
• Vehicle key set 36
• Central locking system 39
• Manual opening and closing 413
A WARNING
Any door that Is not properly closed could open suddenly while the vehicle Is In motion. This could lead to severe Injuries.
Warning lamp
m If doors or the tailgate are still open when the W anti-theft alarm is activated, only the anti-theft alarm is activated. Interior monitoring and the anti-tow alarm are not activated until all doors and the tailgate are closed. <1
A WARNING (ConUnued)
• Stop as soon as possible and close the door.
• Make sure that the door Is closed properly and that the lock has engaged. The closed door must be flush with the surrounding body panels.
• Doors should only be opened or closed when you are sure there Is no-one in their path.
A WARNING
Any door being held open by the door arrest-er could close unexpectedly In strong winds or if the vehicle Is on a slope. This could lead to Injuries.
• Always keep a good grip on the handle when opening and closing doors.
m First read and observe the Introductory information and safety warnings&,. on page 45.
Lit up Possible cause
At least one vehicle door is opened or not properly closed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A warning lamp q;o appears in the instrument clus-ter display if a door is open or not properly closed.
Symbols may be displayed in the Instrument clus-ter instead of warning lamps, depending on the ve-hicle's equipment level. These symbols are also
Solution
t Do not drive on I Open the relevant vehicle door and then close it again.
visible when the ignition is switched off. The dis-play will go out approximately 15 seconds after the vehicle has been locked.
m The symbol can differ depending on the ver-W sion of the instrument cluster. <1
Opening and closing 45
CD
Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a garage.
Warning lamp
CD
Never use the gas-filled strut on the tallgate to fix or hold a load. This could lead to damage and make it Impossible to close the tallgate.
Lit up Possible cause
c:5 The taiigate is open or not properly closed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A warning lamp c:s appears in the instrument clus-ter display if the taiigate is open or not property closed.
Symbols may be displayed in the instrument clus-ter instead of warning lamps, depending on the ve-hicle's equipment level. These symbols are also visible when the ignition is switched off. The dis-play will go out approximately 15 seconds after the vehicle has been locked.
Solution
e Do not drive on I Open the tailgate and close it again.
A WARNING
If the tail gate is not properly closed it could open suddenly while the vehicle is in motion. This could lead to severe injuries.
• Stop as soon as possible and close the tailgate.
• After closing the tailgate, always check that it is properly secured.
m The symbol can differ depending on the ver-L!J sion of the instrument cluster.
Fig. 31 Opening the tailgate from the outside.
r-Ill First read and observe the introductory L-Wl information and safety warnings & on page 49.
Before opening the taiigate, always remove any items of luggage that are on the luggage carrier at-tached to the tailgate &.
Opening the tailgate
• Unlocking the vehicle or only the tailgate.
• Operate the handle 31 and pull up the tailgate.
Before the journey
Closing the tailgate manually
• Pull down the opened tailgate with force so that it engages in the lock.
• Please ensure that the taiigate is correctly en-gaged in the lock.
Closing the tailgate electrically (power closing)
• Pull down the open tailgate.
• Push the taiigate so that it engages in the tail-gate lock. An electric motor pulls the tailgate into the lock.
A WARNING
Serious injuries can occur if the tallgate is unlocked or opened Incorrectly or without
________________
A WARNING (Continued)
• Always keep the wing doors closed while the vehicle is moving so that no poisonous exhaust fumes can enter the vehicle Interior.
• Close and lock the wing doors and all ve-hicle doors when the vehicle is not in use. Make sure there Is no-one left In the vehicle.
• Never leave children playing unattended In or around the vehicle, especially when the wing doors are open. Children could climb In-to the luggage compartment and shut the wing doors, thereby trapping themselves In-side. Temperatures Inside a locked vehicle may reach extremes of heat or cold, accord-Ing to season. This can cause serious Inju-ries and Illness or fatalities, especially to small children.
• Never leave children or people requiring assistance alone In the vehicle when the doors are locked. This may mean that these people lock themselves In the vehicle. They could become trapped In the vehicle In an emergency and may not be able to get them-
Warning lamp
A WARNING (Continued)
selves to safety. People locked In the vehicle may be subjected to very high or very low temperatures.
A WARNING
A wing door which Is being held open by the door arrester may close In strong winds or if the vehicle is on a slope. This could lead to Injuries.
• Always keep a good grip on the handle when opening and closing the wing doors.
CD
Before opening the wing doors, please check that there Is enough space to open and close the wing doors, e.g. when towing a trailer or when In a garage.
Lit up Possible cause
The wing doors are open or not property C) closed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A warning lamp oC;j appears in the instrument clus· ter display if the wing doors are open or not prop-erly closed.
Symbols may be displayed in the instrument dus-ter instead of warning lamps, depending on the ve-hicle's equipment level. These symbols are also visible when the ignition is switched off. The dis· play will go out approximately 15 seconds after the vehicle has been locked.
Opening the wing doors
r'l""n First read and observe the introductory L-Jc.LI information and safety warnings & on page 52.
Solution
not drive on I Open and then close the wing doors.
A WARNING
Wing doors which are not closed properly could open suddenly while the vehicle Is In motion. This could lead to severe Injuries.
• Stop as soon as possible and close the wing doors.
• After closing the wing doors, always
Lc.:..h.:..e.:..c.:..k_t.:..h_a_t _it_is_.!.,p_ro_:p_e_r..!.ly.:..s_e_c_u_r_ed_. ____ __j
Opening and closing