2012 VOLKSWAGEN JETTA SPORTWAGEN ESP

x Securely stow all luggage .
x Drive especially carefully and accelerate gently.
x Avoid sudden braking and driving maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
x If applicable, observe information about driving with a trailer .
x If applicable, observe information about driving with a roof rack .
WARNING
Heavy loads can change the way your vehicle handles and increase stopping distances.
Heavy loads that are not properly stowed or secured can shift suddenly, causing loss of
control and serious injury.
x Secure the load properly to keep it from shifting.
x Always remember when transporting heavy objects that they change the vehicle's center
of gravity and also the way it handles.
– Always distribute the load as evenly as possible.
– Secure heavy objects as far forward in the luggage compartment as possible.
– Use your vehicle's luggage compartment tie-downs with suitable straps.
x Always tie down heavy items securely with suitable straps.
x Securely latch the rear seat backrest in the upright position.
x Never exceed the Gross Axle Weight Rating or the Gross Vehicle Weight Rating on the
safety compliance sticker on the left door jamb. Exceeding permissible weight can cause the
vehicle to skid and handle differently.
x Always adapt speed and driving to the heavier load and the weight distribution in the
vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Always accelerate gently and avoid sudden braking and driving maneuvers.
x Always brake earlier than you would if you were not driving a loaded vehicle.
Weights and axle weights

WARNING
Unsecured or incorrectly stowed items can fly through the vehicle, causing serious personal
injury during hard braking or sharp steering or in an accident. Loose items can also be struck
and thrown through the passenger compartment by the front airbags if they inflate. To help
reduce the risk of serious personal injury:
x Always stow all objects securely in the vehicle. Always put luggage and heavy items in the
luggage compartment.
x Always secure objects in the passenger compartment properly with suitable straps so that
they cannot move into the deployment zone of a side or front airbag during sudden braking,
in a sudden maneuver, or in a collision.
x Always keep storage compartments closed while driving.
x Never stow hard, heavy, or sharp objects in the vehicle's open storage compartments, on
the luggage compartment cover, or on the top of the instrument panel.
x Always remove hard, heavy, or sharp objects from clothing and bags in the vehicle
interior and stow them securely in the luggage compartment.
WARNING
Transporting heavy objects causes the handling characteristics of the vehicle to change and
increases braking distances. Heavy loads which are not properly stowed or secured in the
vehicle can lead to a loss of vehicle control and cause serious personal injury.
x Transporting heavy items causes the handling characteristics of the vehicle to change by
shifting the vehicle's center of gravity.
x Always distribute luggage evenly and as low as possible within the vehicle. The vehicle
capacity weight figures apply when the load is distributed evenly in the vehicle (passengers
and luggage).
x Always stow luggage and heavy items in the luggage compartment as far forward of the
rear axle as possible and secure them with appropriate straps to the tie-downs provided.
x Never exceed the vehicle's Gross Vehicle Weight Rating or Gross Axle Weight Ratings,
which are printed on the Safety Compliance Certification Label located on the door jamb of
the driver door. Exceeding the permissible weight can cause the vehicle to skid and behave
differently.
x Always adapt your speed and driving style to accommodate your payload and its weight
distribution within your vehicle.
x Be especially cautious and gentle when stepping on the accelerator pedal and avoid
sudden braking and other maneuvers.
x Brake earlier than you would if you were not driving a loaded vehicle.
NOTICE
The defroster heating wires, the antenna in the rear window, and the antennas in the side
windows can be damaged by objects that rub against them.
The ventilation slots beneath the side windows in the luggage area must not be blocked so that
stale air can escape from the vehicle.

WARNING
Improper use of the trailer hitch can cause accidents and injuries. An improperly installed,
incorrect, or damaged trailer hitch can cause the trailer to separate from the towing vehicle
and cause serious personal injuries.
x Only use an undamaged, properly mounted trailer hitch.
x Never repair or modify the trailer hitch.
x To reduce the risk of injury in rear-end collisions, and the risk to pedestrians and cyclists
when the vehicle is parked, always remove the ball mount when you are not towing a trailer.
x Never install a “weight distributing” or “load equalizing” trailer hitch on your vehicle. The
vehicle was not designed for these kinds of trailer hitches. The trailer hitch attachment can
fail, causing the trailer to tear loose from the vehicle.
WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or large things can change the way the vehicle
handles, increase the distance it needs to stop safely, and cause accidents.
x Always secure the load properly with suitable and undamaged straps so that the load will
not shift.
x Always adapt your speed and driving to the heavier load and the weight distribution in the
vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under
unfavorable load, weather, or wind conditions.
x Trailers with a high center of gravity tip more easily than trailers with a low center of
gravity.
x Always avoid sudden maneuvers and hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas, the speed limits for vehicles towing trailers are
lower than for vehicles without trailers. Never drive faster than 50 mph (80 km/h); under
exceptional circumstances 60 mph (100 km/h), when towing a trailer. This applies even if the
local speed limit is higher.
If you are driving a new vehicle or a vehicle with a new or rebuilt engine, do not tow a trailer
during the break-in period, about 600 miles (1000 km) .
If you tow a trailer, your vehicle may need maintenance more often because of the extra load it
has to move.
When you are not towing, remove the trailer hitch ball. This helps keep the trailer hitch from
causing damage to your vehicle and to others if your vehicle is hit from behind.
Some models need a trailer hitch to tow or tow-start other vehicles. You may want to always
carry the ball mount in the vehicle after it has been removed. Be sure to stow it securely.

x Do not release the parking brake lever until the engine starts to move the vehicle forward. If your
vehicle has an automatic transmission, you can also depress and hold the brake pedal for added
braking and then let up on the brake pedal when you feel that the vehicle “wants” to move forward.
x Drive ahead slowly.
WARNING
Improper trailer towing can cause loss of vehicle control and serious personal injury.
x Driving with a trailer and carrying heavy or bulky items changes the way the vehicle
handles and increases the distance it needs to stop safely.
x Always watch what is happening up ahead and around you. Brake earlier than you would
if you were not towing a trailer.
x Always adapt your speed and driving to the heavier load and the weight distribution in the
vehicle. Take road, weather, traffic, and visibility conditions into account as well.
x Reduce your speed even more than you otherwise would when going downhill and under
unfavorable load, weather, or wind conditions.
x Drive especially carefully and accelerate gently. Always avoid sudden maneuvers and
hard braking.
x Be especially careful when passing other vehicles.
x Reduce speed immediately if the trailer shows even the slightest sign of swaying.
x Never try to stop the swaying by accelerating.
x Always obey speed limits. In some areas speed limits for vehicles towing trailers are lower
than for vehicles without trailers.
Ball mount

Fig. 107 Dimensions of the ball mount support.

Please perform these steps only in the order listed.
Step Vehicles without Keyless AccessVehicles with Keyless Access
5. When the engine starts, release the vehicle
key.
When the engine starts, release the starter
button.
6. If the engine does not start, switch off the
ignition and start again after about 1 minute.
If the engine does not start, switch off the
ignition and start again after about 1 minute.
Use the emergency start feature if
necessary .
7. Release the parking brake when you are ready to start driving .

WARNING
Never leave the vehicle unattended while the engine is running. The vehicle could move
suddenly, especially when the vehicle is in gear, resulting in accidents and personal injury.
WARNING
“Starting fluids” can explode and can cause a “run-away” vehicle condition.
x Never use starting assist fluids.
NOTICE
x You can damage the starter or the engine if you try to start the engine when the vehicle is
still moving, or if you try to restart the engine right after switching it off.
x Avoid high engine speeds, full throttle acceleration, and heavy engine loads when the
engine is cold.
x Do not try to start the engine by pushing or towing the vehicle. Unburned fuel can get into
the catalytic converter and damage it. The steering column may also be locked.
Do not let your vehicle warm up while standing; instead, start driving right away after making sure
that you have good visibility through all windows. This will help the engine reach operating
temperature faster and keep down emissions.
Major consumers of electricity are temporarily switched off when the engine is being started.
After starting a cold engine, there may be increased operating noises for a few seconds. This is
normal and harmless.
When outside temperatures are below +41 °F (+5 °C) and the diesel fueled preheater is
activated, minor fume build-up may occur underneath the vehicle.
Stopping the engine

NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to
brake. This will make the brakes wear faster.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and
shift into lower gear (manual or automatic transmission). This will let the vehicle use engine
braking and reduce the load on the brakes. Otherwise, the brake system could overheat and
even fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
Warning and indicator lights

WARNING
Unintended vehicle movement can cause serious personal injury.
x Never get out of the driver's seat while the engine is running, especially when the
transmission is in a drive gear. If you must leave your vehicle while the engine is running,
always set the parking brake and shift the transmission into Park (P).
x Never leave the vehicle in Neutral (N). It will roll down hills, whether the engine is running
or not.
x When the engine is running and a drive gear - Drive (D), Sport Drive (S), or Reverse (R) -
has been selected, press and hold the brake pedal to keep the vehicle from moving. The
vehicle may “creep” and move forward or backward even if the engine is idling slowly.
x Never shift into Reverse (R) or Park (P) when the vehicle is moving.
NOTICE
Even though the transmission is in Park (P), the vehicle may move a couple of inches (a few
centimeters) forwards or backwards if you take your foot off the brake pedal after stopping the
vehicle without first setting the parking brake.
If the selector lever is moved into Neutral (N) by mistake when the vehicle is moving, take your
foot off the accelerator pedal. Wait until the engine speed has dropped to idle speed before moving
the selector lever into a drive gear.
Leaving the selector lever for a long period of time in any position other than Park (P) when the
ignition is switched off can drain the vehicle battery.
Shifting with Tiptronic®

Fig. 135 Selector lever in Tiptronic position.

WARNING
Rapid acceleration can cause skidding and loss of traction, especially on slippery roads,
resulting in a loss of vehicle control, collisions, and serious personal injury.
x Only use the kick-down feature or fast acceleration if visibility, weather, road, and traffic
conditions permit and other drivers will not be endangered by your driving and the vehicle's
acceleration.
x Always adapt your driving to the traffic flow.
x Note that the drive wheels can spin and the vehicle can swerve when ASR is switched off,
especially when the road is slippery.
x Once you have accelerated, switch ASR back on again.
NOTICE
x When stopping on hills with the transmission in a drive gear, do not use the accelerator to
help prevent the vehicle from rolling backwards. This can cause the automatic transmission to
overheat and be damaged.
x Never let the vehicle coast or roll down a hill in Neutral (N), especially when the engine is
not running. The transmission will not be lubricated and will be damaged.
Automatic transmission malfunction