Connecting the engine preheating system
x Use only the provided connecting cable, together with an appropriate extension cable if necessary.
x All cables and adapters that are used must not be damaged ⇒ .
x Open the cover ⇒ fig. 114 (1).
x Plug the connecting cable into the socket (2).
x Attach the connecting cable to an extension cable if necessary. Always use a 12 gauge or heavier heavy-duty extension cable that can be properly grounded to a three-prong Ground Fault Circuit (GFI) wall outlet and is not longer than 100 ft (30 meters).
x Plug the connecting cable or the extension cable into a 120 Volt Ground Fault Circuit (GFI) wall outlet that is properly protected against rain and other moisture. Never plug the preheater into a normal outlet regardless of whether the outlet is grounded or not.
x Always disconnect the connecting cable and close the cover (1) before starting the engine.
WARNING
Improper use of the engine preheating system may cause short circuits, fires, and serious or fatal personal injuries.
x Always connect the connecting cable to a 120 Volt Ground Fault Circuit (GFI) wall outlet. The outlet must be protected from water, moisture and other fluids.
x Never connect the engine preheating system to a conventional socket, regardless of whether the socket is protected or not.
WARNING
Using an outlet or power cables that are incorrect or damaged, using electrical appliances incorrectly, or ignoring safety precautions can result in short circuits, accidents, injuries, and life-threatening electrical shocks.
x Never use a damaged outlet or a damaged power cable.
x Always plug the preheating system into a 120 Volt Ground Fault Circuit (GFI) wall outlet that is properly protected against rain and other moisture.
x Always check the fuse protection of the 120 Volt power source before using the connecting cable.
x Always use a 12 gauge or heavier heavy-duty extension cable that can be properly grounded to a three-prong GFI outlet. The extension cable must not be longer than 100 ft (30 meters).
x Check the cables for damage before every use. Never use a damaged cable. Damaged cables must be replaced. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Only use the cables provided.
x Always remove the connecting cable before starting the engine.
x Never attempt to alter or repair cables or other electrical components.
x Never let plugs or connectors come into contact with water, moisture, or any other fluids.
If the engine preheating system is used occasionally, test the GFI circuit breaker (Ground Fault Circuit Interrupter) once a month. Test it once a week if the system is used regularly.
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Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Special considerations” or “Checklist” in the index.
Description Possible causes, among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong vehicle key is used. Use a valid vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using vehicle key.
– Battery in the remote control vehicle key is dead. – Too far away from the vehicle (out of range). – Buttons have been pressed too many times.
– Replace the battery in the remote control vehicle key – Move closer to vehicle. – Synchronize vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking assist systems, electronic steering column lock. Check the “Noises” entry in the index.
Odd driving behavior.
Assistance systems activated. Check the “Assistance systems” entry in the index.
DSG® Direct Shift Gearbox too hot. Stop vehicle as soon as you can safely do so.
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
– Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. – Change light bulbs – Switch on low beams
Electrical consumers do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary .
Fuel consumption higher than indicated.
– Short hauls. – “Jumpy” accelerator pedal.
– Avoid short distance driving. – Drive defensively. – Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunction. Have the malfunction corrected
Tire pressure too low. Adjust tire pressure
