2012 VOLKSWAGEN GOLF MK6 mileage

Warranty
Owner's information
Dear
This supplement contains the limited
whichever occurs first and powertrain whicheve r occurs first. Your vehicle has a warranty corrosion perforation for a period of 12 years irrespective of mileage.
in addition, your vehic le is covered by Emissions
Limited Warranties mandated by Federa l
Vermont , Washington and
the of Massachusetts and Penn­
sylvania and have purch ased a
for vehicles
equipped to meet California's Partial
information labe l cated under the hood. Therefore , the owner of a
Vo lkswagen model equipped to meet California's
consu lt these warranties whenever a repair
to your emission control system is required to de­
term ine whether it is covered by warranty . Your
2
to your Volkswagen is important
to us. Any questions concerning warranty cover ­
age should be directed to:
Volkswagen Group of America, Customer Hamlin Road Auburn
you have a concern or you are not satisfied with
the serv ice that you receive from your dealer, we sugg est that you discuss it with the Serv ice Man­
ager at your dea le rship. it is not reso lved throug h
your dealership , you may
wagen Customer Center.
the event that you r authorized Volkswagen er or Volkswagen Customer Representative
h as been unable to address the conce rn to your satisfaction, you may take adva ntage of BBB AU­a program administered through the of Better Business Bureaus. The BBB AU­
Traffic & Motor Vehicle Safety Act of 1966" requires manufacturers to be in a position to
contact
you change your address or
buy a used Volkswagen model, complete one of the postcards in the middle of the warranty and
maintenance booklet. You need not use the card if
you purchased your Volkswagen throug h an
authorized Volkswagen dealer.

Consumer Protection
your aut ho rized Volkswagen dealer or gen Customer Represen tative has been
wagen offers additio na l assis ta nce th rough BBB a dispute resolution program adminis­
t ered by the Counc il of Better Business Bureaus.
The BBB
program is free of cha rge to
yo u but there are some vehicle age and mileage
so please BBB f o r
more
1
BBB please be prepa red to
p ro vide the inform atio n:
Your name and address
The Vehicle
The make, model, and model year of your
The date and current mileage of you r
veh ic le
A description of the concern with your
Th e BBB prog ram consists of two
parts: mediation and arbitration. Mediation means
that BBB staff
acce ptabl e re sol ution.
bitration hea ring.
Arbitratio n is a pr ocess
by which an impartial son makes a decision on you r claim. The arbitra­
tors are not connecte d wit h the automobile industry
and serve on a volun tary basis .
may attend
the hearing in perso n, be represented by an ney, bring witnesses, and give supporting of appearing in per son, you may quest a wri tten or even a teleph one arbit ration heari ng. Th e BBB mak e every effort to obtain
a final resol ution of your within 5 busi ness days of the hear ing (th at is, wit hin days of w hen your claim was unless state or Federal law
provides otherwise. then have the opportunity
to accept or reject the decision.
you accept the decision, the manufact ure r be required to its within the timeframe specified by
the arb itra to r.
al law, and the manufacturer not be required to
com ply with any part of the decision. State-Specific Warranty Enforcement Laws
Each sta te has enacted warranty enforcement
l aws (commo nly referred to as "lemon that
permit owners to obtain a replacement vehicle or a
refund of the purchase price under certain circum­
stances. Although the provisions of these laws
vary fr om state to state, their intent is to provide
owners wit h certain rights if they experience signifi­
ca nt service-relate d difficult ies with their new
To the extent
Volks- wage
n the opportunity to make any needed repairs
before the owner pursues other remed ies provided
by that state's
law (in req uired by state quests that the owner provide the written notifica­
tion) . Th e ow ner should send written notificat ion to:
Volkswagen Group of America, Customer CARE Hamlin Road Auburn Ml 4B326
Telephon e: 1 B22-B9B7
Consumer Protection

E
Eject see CD eject . . . . . . . . . . . . . . . . . . .
................ ... .............. 75
EQ settings . . . . . . . . . . . . . . . . . . . . . . . . . 72 EQ (Treble/Mid /Bass) . . . . . . . . . . . . . . . . . . 72
External audio source
CD changer . . . . . . . . . . . . . . 34 externa l data media . . . . . . . . . .............................. MP3 . . . . . . . . . . . . . . . . . . . . . . . . requirements for data media . . . . . . . . . . 24 , 28
External
audio sources B lu etooth audio . . . . . . . . . . . . . . . . 24
External
. . . . . . . . . . . . 36 with front . . . . . . . . . 34
with magazine . . . . . . 35
E xternal data media
see:
MDI...................... .. ..
F
Factory settings . . . . . . . . . .
. . . . . . . . . . . . 24
displays . . . . . . . . . . . . . . . . . . . . 9
Functions omitted . . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . . . . 13, 75
Function buttons Refer to: F unction buttons . . . . . . . . . .
Function buttons (soft keys) . . . . . . .
G
GALA ................. .............. 72
Geoposition . . . . . . . . . . . . . . . . . . . . . . . 49
H
Hard keys Refer to: Device buttons . . . . . . . . . . . . . 1
. . . . . . . . .
input screens . . . . . . . . . . . . . . . . . . . . . . .
(AUX, MDI) . . . . . . . . . . . . . 28
Instructions safety instruct ions . . . . . . . . . 3
Interference from phone . . . .
. . 55 Introduction . . . . . . . . . . . . . . . . . 3
iPhone see: iPod . . . . .
. . . . . 32 iPod
K
controlling . . . . . . . . . . . . . . . . . 32 . . . . . . . . . . . 29
playback volume . . . . . . . . . . . . . . . . . . . 29
selection menu . . . . . . . . . . . . . . . 32
Keyboard appearance . . . . . . . . . . . . . . . . . . 7 3
Key
tones see: Confirmation To ne . . . . . . . . 73
Kilom e
ter and mileage display...... . . .
. .......................•... 12 . . . . . . . . . . . . . . 72
sys tem ............................ 73
Map Day or Night view . . . .
. . . . . . . . . . 73
speed . . . . . . . . . . . . . . . . . . . . . .................... ... .......
connect ing . . . . . . . . . . . . . . . . . . . . . . . . 31 Error messages . . . . . . . . . . 32
iPod operation . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 32 . . . . . . . . . . . . 29
ope ration . . . . . . . . . . . . . . . 31 playback . . . . . . . . . . . . . . . . . 29
requirements . . . . . . . . . . . . . . . . . MEDIA ..................... .......... A UX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
CD audio . . . . . . . . . . . . . . . . . . . . . . . changer . . . . . . . . . . 22 . . . . . . . . 23
chang ing media sources . . . . . . . 26
chang ing track . . . . . . . . . . . . . . . . . . . . 26
displays . . . . . . . . . . . . . . . . . . . . . . . . . 22
ejecti ng a CD . . . . . . . . . . . . . . . . . . . . . 22
extras . . . . . . . . . . . . . . . . 28
Fast forw ard . . . . . . . . 26
Ind
ex 77

Limited Warranty Against Perforation
What is covered
Wa rranty period
The coverage under this limited wa rranty lasts for 12 years without mileage
Any warranty, including any
in
on how long an
sumes, or authorizes any person to assum e, any other or on its behalf.
Coverage
This limited warranty covers any repair or ment of body sheet metal panels that have been perforated by rust from the inside out.
Where to go for warranty service
This limi ted warranty be hon ore d by any thori zed dealer in the United States,
includ ing its territories.
your model is broug ht to an ized dealer outside the United States,
in cluding its terri tor ies, this lim ited warra nty not
apply. Defec ts in material or wo rkm anship b e
co rrected under the terms of th e wa rranty for new
cep t Canada) .
Warranty
repairs while traveling in Canad a
Warra nty repa irs
traveling in Canada should
b e performed by an autho rized
yo ur m ode l is within the Unit ed
ra tion, Canad ia n deale rs can submit a war ranty
c la im . Proof of Un ited Stales residence is required. the Canadian dealer cannot submit your ty claim , you may be asked to pay for the repair. your re turn to th e Uni ted Sta tes , please present
the invo ice to your United States er, who s ubmit a clai m on you r behalf and tain reimbursement for you .
When the warranty period begins
The limited warranty period begins on the date the
vehic le is delivered to either the origina l purchaser
o r the origi nal lessee ; o r if the vehicle is first placed
i n serv i
ce as a "demonstrator " or "company" car, on
the date such is first placed in service.
Th is Limited Warranty Aga inst Corrosion
tion is
ran ty period .
Free-of-charge repair
Repairs under this lim ited warranty are made fr ee of cha rge. An autho rized dealer repair the defec tive part or rep lace it with a new or remanufactured ge nuin e part .
model is co rrosio n do not need to ch ase rustproofing when you buy your mode l in order to keep this war ran ty in effect.

lessee, and any sub sequent purchaser or les­
see or, if the
maintenance and use
for proper maintenance are contained in the mai ntenan ce sec tio n of thi s booklet. and mileage intervals , at whic h maintenance is to
b e performed, may vary from mode l to
Vo lkswagen recom men ds you keep a record of sched uled ma inten ance by having your mainte­
n ance book let validated at the approximate time or mileage intervals by the authorized Volkswagen
dealer or other service facility that performe d the
maintenance . you perform the mainte na nce
yourself, keep
not deny a warra nty
clai m on the basis of your failure to maintain
the vehicle acco rding to the in stru ction s or failu re
to keep a r
ecord of m aintenanc e.
for pro pe r u se of the vehicle are con­
tained in your Volkswagen
Use of Genuine Volkswagen
Vo lkswagen reco mm ends that Genuine Volkswa­
gen parts be used as replacement parts for the
maintenance, repair or replacement of em issio n control syste ms. Use of replacement parts which
a re not equivalent to Genu ine Volkswage n parts i n
emission performance and durabi lity may im pair
th e effec tive ness of emiss io n control systems.
thoug h use of parts other than Genuine Volkswa­
gen parts does not invalidate these warranties.
Volkswagen assumes no liability under these war­
ranties for
failure of suc h parts and damage to oth­er parts caused by such failure .
Agency
qualified t o perform su ch services. Howeve r,
th e cost of su ch service s is not cove red by th ese
w arr ant ies except in em erg enc ies. the independ­
ent serv ice establishmen t finds a warran table de­
f ect , you may d eliver the vehicle to an author ized
Volkswagen dealer and have the defect correcte d
free
of charge. Volkswagen not be
" Emergency Repai rs" for
f urther det ai ls.
war ranty period .
failure of a warranted part ca uses damage to a
part not cove re d by warra nty, the non-warra nted
part
Warranty repairs traveling in
Federal Emissions Warranties , Canadian

whichever occurs first. <1
The maintenance intervals in this book let are
based on or pe rformed at th e customer's request, are not cove red under the Volkswage n Carefree Maintenance Program. <1
Where to go for the
Volkswagen Carefree Maintenance Progra m ice can be honored by any authorized Volkswagen in the Uni ted including its territories .
The Volkswagen Carefree Maintenance Program
Serv ice,
be per­
formed by an autho rized Volkswagen dealer. your Volkswagen is within the United States
Volkswagen Carefree Maintenance Program ,
Missed Maintenance
Volkswagen recommend s that the cust omer have
M aintenance Services performed at the scheduled
time or mileage.
However ,
if a Maintenanc e Service is missed , it
ne ed not be "picked up" Rather, Volkswagen
dealers
Proof of United States residence is require d. you may be
asked to pay for the repair .
Volkswage n dealer , who
Additiona l services not specified in the Mainte­
nance suggested by the
Volkswagen not reimburse owners for
Maintenance Services performed at independent
facilities .
When the
in service as a "demons trator" or "com­
pany " car, on the date such vehicle is first
transfer red without cost if the ownership of the vehicle changes within the
cove rage period . <1
Maintenance 27

and Replace
(observe expiration date)
At the 3 year mark , then every 2 year s less of
gen Carefree Maintenance Program
Haldex clutc h : Chan ge Fir st ment included under the V olkswagen Carefree
Maintenance Program if mileage is t han or eq ua l to a nd only).
42 USA Warranty and Maintenance
Every 4 years regardless of miles driven :
Ad Blue®: Change nu id if the m ileage is under m iles (Passat engin e only)
Air element and snow screen : Replace
engines except and