2012 VOLKSWAGEN CC Owners Manual

WARNING
Vehicle care products can be dangerous. Improper use can
cause accidents, burns, poisoning, or other serious personal
injuries.
Always store vehicle care products only in original contain-
ers that are securely closed.
Always read and heed all the instructions and all WARNINGS
on the package.
To reduce the risk of poisoning, never use empty food or
beverage containers that might mislead someone into drinking
from them.
Always keep vehicle care products out of the reach of chil-
dren.
Always use such products outdoors or in well-ventilated are-
as, because harmful vapors may be released when these prod-
ucts are used.
Never use fuel, turpentine, engine oil, nail polish remover or
other volatile fluids for vehicle care. They are poisonous and
highly flammable.
WARNING
Improper care and cleaning of vehicle components can com-
promise the vehicle's safety features and cause serious per-
sonal injury.
Always clean and maintain vehicle components according to
manufacturer's instructions.
Only use approved or recommended cleaners.
NOTICE
Vehicle care products containing solvents can cause irrepara-
ble damage to plastics and other vehicle materials.
Stains, dirt and other deposits that contain aggressive sub-
stances or solvents can corrode vehicle materials and cause
permanent damage, even after brief contact with the surface.
Remove stains, dirt, and other deposits as quickly as possible
and do not allow them to dry.

To help prevent damage, have stubborn stains removed by a
professional who has the necessary expertise and experience.
Suitable care products are available from authorized Volkswagen
dealers and authorized Volkswagen Service Facilities.
Caring for upholstery

Cleaning upholstery, fabric trim and Alcantara®

Cleaning upholstery on non-heated seats, manual seats, or seats
without airbag components
Before using any cleaning agent, familiarize yourself with instruc-
tions and warnings on the packaging.
Vacuum upholstery, fabric trim, Alcantara® upholstery, and carpet-
ing regularly with a suitable brush attachment.
Do not use power washers, steam cleaners, or cooling spray.
A soft sponge or a commercially available lint-free microfiber cloth
may be used for general cleaning ⇒ .
Clean Alcantara® surfaces with a damp cotton or wool cloth or a
commercially available lint-free microfiber cloth ⇒ .
Upholstery and fabric trim with light generalized soiling can be
cleaned with a commercially available dry-foam cleaner.
If the upholstery and fabric trim pieces are heavily soiled, see your
authorized Volkswagen dealer or authorized Volkswagen Service
Facility before you begin cleaning to learn about suitable cleaning
options. If necessary, have the cleaning done by a professional.
Treating stains
When treating stains, it may be necessary to clean the entire surface
and not just the stain itself. This is especially true if the entire surface
has become dirty from normal use. Otherwise, the area that is treated
may become lighter than the untreated area. If you have questions or
concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and uphol-
stery
Water-based
stains, such as
coffee or fruit
juice.
– Moisten a sponge with water and rub the stain
gently with a circular motion.
– Wipe dry with an absorbent cloth.
Persistent stains,
such as choco-
late or make-up.
– Use only Volkswagen-approved cleaning prod-
ucts.
– If necessary, have the fabric or upholstery pro-
fessionally cleaned.

Type of stain Recommended cleaning for fabric and uphol-
stery
Grease-based
stains, such as
oil, lipstick, etc.
– Use only Volkswagen-approved cleaning prod-
ucts.
– If necessary, have the fabric or upholstery pro-
fessionally cleaned.

WARNING
If there is a malfunction in the airbag system, the airbag may
not deploy correctly or at all, or it may deploy unexpectedly.
This could cause fatal injuries.
Have the airbag system inspected immediately by your au-
thorized Volkswagen dealer or authorized Volkswagen Service
Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with air-
bag components is wet, electrical components and the vehicle
electrical system could be damaged.
If the seating surface becomes soaked, have it dried and the
system components checked immediately by an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Do not use steam cleaners because the steam could cause the
dirt to penetrate deeper into the fabric and make it impossible to
remove.
Power washers and cooling sprays can damage the uphol-
stery.
NOTICE
Clean only the carpet and floor mats with brushes. Other tex-
tile surfaces can be damaged by brushes.
If detergent pastes or mild detergent solutions are applied with
a damp cloth or sponge, the surfactants in the detergent may
cause visible lines to form at the edges of the area where the

detergent was applied. These lines are generally difficult or im-
possible to remove.
NOTICE
Do not soak Alcantara®.
Do not treat Alcantara® with leather care products, solvents,
floor wax, shoe polish, stain remover or similar products.
Do not use brushes for damp cleaning, because they can
damage upholstery surfaces.
Do not use a steam cleaner, because dirt will penetrate deeper
into the fabric.
Care and cleaning of leather upholstery

After each cleaning, apply cream that waterproofs the leather and
protects it against the sun. Such creams also nourish the leather, let it
breathe, keep it flexible and moisturized. At the same time it protects
the surface.
Clean leather every 2 to 3 months and remove any new stains.
Treat leather with a suitable leather-care product twice a year ⇒ .
Apply cleaning and conditioning materials sparingly and always
with a dry, lint-free cotton or wool cloth. Do not apply cleaning and
conditioning materials directly to the leather.
Remove fresh stains such as ballpoint pen, lipstick, ink, shoe
polish, etc. as soon as possible.
Preserve the leather's color. If necessary, refresh fading spots with
a specially-colored leather cream.
Wipe the leather with a soft cloth.
Cleaning
Volkswagen recommends using a slightly moistened cotton or wool
cloth for general cleaning.
It is important not to let water soak through the leather or penetrate
into seams.
Before cleaning leather surfaces, read and heed the information ⇒ ,
Cleaning upholstery on heated seats and power seats or seats with
airbag components.

Type of stain Cleaning
Heavy stains – Apply a mild soapy solution with a cloth that
has been wrung nearly dry4.
– Dab dry with an absorbent cloth.
Water-based
stains, such as
coffee, tea, juice,
or blood.
– Remove fresh stains with an absorbent cloth.
– If the stains are already dry, use an appropri-
ate cleaning agent ⇒ .
4 Mild soap solution: 2 tablespoons of liquid soap in 1 quart (liter) of water.

Type of stain Cleaning
Grease-based
stains, such as oil,
lipstick, etc.
– Remove fresh stains with an absorbent cloth.
– Use an appropriate cleaning agent on stains
that have not yet penetrated the surface ⇒ .
Special stains,
such as ballpoint
pen, marker, nail
polish, latex paint,
or shoe polish.
– Dab dry with an absorbent cloth.
– Clean with a special stain remover designed
for leather.

NOTICE
Stains that have been left in place too long will penetrate the
surface of the leather and cannot be removed.
Never treat leather with solvents, floor wax, shoe polish, stain
remover or similar products.
Wipe up spilled liquids immediately with an absorbent cloth.
Liquid can penetrate leather surfaces and seams within a few
seconds.
If the vehicle is left in the sun for a long time, cover the uphol-
stery to protect the leather from direct sunlight and to help pre-
vent fading and discoloration.
Slight discoloration caused by wear and tear is normal.
Cleaning leatherette