2012 TOYOTA xD Warranties & Maintenance Guides (in English)

REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Scion recommends the use of Scion
Authorized Parts when servicing or
repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts, and you may
elect to use non-Scion Authorized
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Scion Authorized Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Scion
Authorized Parts, you must follow the
maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Scion Authorized Parts.
IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
If your vehicle fails a smog-check test,
you may make a claim under the
Emission Performance Warranty. To do
so, take your vehicle to an Authorized
Servicing Dealership and present a
copy of the smog-check test report.
Also, take your maintenance records in
case they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle
within 30 days (unless a shorter period
is required by law). If your claim is
denied, Scion will notify you in writing
of the reason within the same period. If
we fail to do so, we will repair your
vehicle free of charge. The only
exceptions allowed are when you
request or agree to a delay, or when a
delay is caused by factors beyond the
control of Scion or the dealership.
For information on how to obtain
service under the Emission Defect
Warranty, see page 30, “Obtaining
Warranty Service.”
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail25

REPAIR DELAYS
If an Authorized Servicing Dealership is
unable to complete repairs on your
vehicle within 30 days, you may have
the repairs made under Scion’s
provisions for emergency warranty
repairs. See page 30 for details.
IF YOU HAVE QUESTIONS
If you have questions or concerns about
your vehicle’s California emission
warranty coverage, please follow the
steps described under “If You Need
Assistance” on pages 7-8. You may also
request information from or report
complaints to:
California Air Resources Board
Mobile Source Control Division
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91734-8001
(800) 242-4450
Vehicles equipped with a California
Certified Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty
provisions are covered by this
warranty. Currently, Arizona,
Connecticut, Maine, Maryland,
Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are
the other states to which this
warranty applies. Vehicles covered
by this warranty are also covered by
the Federal Emission Control
Warranty (see page 16).
CALIFORNIA EMISSION CONTROL WARRANTY
WARRANTY
Your Warranties in Detail26

OBTAINING WARRANTY
SERVICE
The tires that come as original
equipment on your vehicle are
warranted by their manufacturer and
not Scion. A separate warranty
statement for the tires is in your glove
box.
To obtain service for a tire defect, take
the tire to an authorized dealer of the
tire manufacturer. (Refer to your local
phone directory for dealer locations.)
Your Scion dealer may also be able to
assist you in obtaining warranty service
from the manufacturer.
For additional warranty information or
service assistance, contact the tire
manufacturer directly.
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
Bridgestone/Firestone
One Bridgestone Park
Nashville, TN 37214
(800) 847-3272
Dunlop Tires
1144 East Market Street
Akron, OH 44316
(800) 321-2136
TIRE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail27

GENERAL INFORMATION
You are responsible for ensuring that
your Scion is operated and maintained
according to the instructions in the
Owner’s Manualand this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records
should include date of service, mileage
at time of service and a description of
service performed and/or parts
installed. For your convenience, a
maintenance log is included in this
booklet. If you sell your vehicle, you
should give your maintenance records
to the new owner.
Scion will not deny a warranty claim
solely because you do not have records
to show that you maintained your
vehicle. However, damage or failures
caused by improper maintenance or
lack of maintenance are not covered
under warranty.
WHERE TO GO FOR
MAINTENANCE
You may have maintenance performed
on your vehicle by any qualified person
or facility. However, Scion recommends
having maintenance performed by an
Authorized Servicing Dealership.
Technicians at Authorized Servicing
Dealerships are specially trained to
maintain and repair Scion vehicles.
They stay current on the latest service
information through Scion technical
bulletins, service publications and
training courses. Many are also
factory-certified. That means they have
passed rigorous exams through both
Scion and the National Institute for
Automotive Service Excellence.
You can be confident you’re getting the
best possible service for your vehicle
when you take it to an Authorized
Servicing Dealer ship. Plus, an
Authorized Servicing Dealership will
always use Scion Authorized Parts
designed specifically for your vehicle.
OPERATION AND MAINTENANCE
WARRANTY
Your Responsibilities28

REPLACEMENT PARTS
Warranty coverage is not dependent
upon the use of any particular brand of
replacement parts. However, Scion
recommends using only Scion
Authorized Parts when you need to
replace a part on your vehicle. Like all
Scion products, Scion Authorized Parts
are built to the highest standards of
quality, durability and performance.
They are also designed to fit your
vehicle’s exact specifications.
Your Authorized Servicing Dealership
maintains an extensive inventory of
Scion Authorized Parts to meet your
vehicle service needs. And because it is
linked electronically to Scion’s Parts
Distribution Centers, the dealership
has quick access to any parts it may
not have in stock.
Scion Authorized Parts are covered by
their own warranty (see your dealer for
details) or the remainder of any
applicable New Vehicle Limited
Warranty, whichever is longer.
Non–Scion Authorized Parts, or any
damage or failures resulting from
their use, are not covered by any
Scion warranty.
OPERATION AND MAINTENANCE
WARRANTY
Your Responsibilities29

BY GEOGRAPHIC REGION
In the United States, U.S.
Territories and Canada
To obtain warranty service in the United
States, U.S. territories or Canada, take
your vehicle to an Authorized Servicing
Dealership. If your vehicle cannot be
driven, contact your nearest Authorized
Servicing Dealership for towing
assistance. You do not have to pay for
towing to the nearest Authorized
Servicing Dealership if your vehicle is
inoperable due to failure of a warranted
part.
Outside the United States,
U.S. Territories and Canada
If you are using your vehicle outside the
United States, U.S. territories and
Canada and need warranty service,
contact a local Authorized Servicing
Dealership. Please note, however, that
your vehicle may not be repaired free of
charge because the local Authorized
Servicing Dealership distributor may
have no obligation to provide warranty
service for your vehicle, and/or your
vehicle may not comply with local
regulatory or environmental
requirements.
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe
to drive and there is no Authorized
Servicing Dealership reasonably
available to make repairs, you may
perform the repairs yourself or have
them performed by another automotive
service provider. Scion will reimburse
you for any of the repairs that are
covered by warranty. To receive
reimbursement, present to an
Authorized Servicing Dealership your
paid repair invoices and any parts that
were removed from the vehicle. You will
be reimbursed for warranted parts at
the manufacturer’s suggested retail
price and warranted labor at a
geographically appropriate hourly rate
multiplied by Scion’s recommended
time allowance for the repair.
If your vehicle requires emergency
repair, Scion assumes no liability for
subsequent failures caused by
improper repairs or the use of
non-Scion Authorized Parts unless you
have the vehicle properly repaired in a
timely manner. To ensure that warranty
coverage remains intact, have your
vehicle inspected by an Authorized
Servicing Dealership as soon as
possible after an emergency repair.
OBTAINING WARRANTY SERVICE
WARRANTY
Your Responsibilities30

R
egular maintenance is essential
to obtaining the highest level of
performance, safety and
reliability from your Scion. It can also
increase your vehicle’s resale value.
The following pages are designed to
help you make sure your vehicle
receives proper and timely
maintenance. Along with other
important information related to vehicle
service, you’ll find
factory-recommended maintenance
guidelines and a log in which to
document your vehicle’s maintenance
history.In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures
are explained in the “Vehicle
Maintenance and Care” section of the
Owner’s Manual. Be sure to perform
these procedures regularly to ensure
the most trouble-free operation of your
vehicle.
With proper maintenance and care,
your vehicle will last longer and deliver
more dependable, economical
performance. Follow this booklet’s
recommendations and you’ll enjoy
maximum reliability and peace of mind
from your Scion for many years to
come.
THE IMPORTANCE OF SCHEDULED MAINTENANCE
Maintenance Log31
MAINTENANCE

N
ow that you’ve got your Scion
on the road, you want to make
sure it keeps going. That’s
where scheduled maintenance comes
in. Taking your car in for regular service
will help your ride run better and last
longer. It will keep your repair bills
down too.
This booklet makes it easy to keep your
Scion running smoothly. It lists all the
factory-recommended services and
tells you when your vehicle needs
them. Be sure to look this booklet over
carefully and keep it in your glove box.
Do what it says and your Scion should
be happy for many miles to come.Put it In Writing
To help you keep track of your Scion’s
service history, each maintenance
chart in this booklet includes:
>Boxes to check for each service
item performed
>Space for the maintenance provider
to include a service verification
stamp
>Space to write the date and mileage
that service is performed
Documenting your service history may
make your car worth more when you’re
ready to sell. There’s a reason smart
people write things down.
In addition to scheduled
maintenance, your vehicle requires
general maintenance such as fluid
checks and visual inspections.
These procedures are explained in
the “Vehicle Maintenance and Care”
section of the
Owner’s Manual.To
help keep your Scion out of trouble,
be sure to perform these
procedures regularly.
Scion is a marque of Toyota Motor
Sales, U.S.A., Inc.
KEEP YOUR RIDE RUNNING
Maintenance Log32
MAINTENANCE