Page 2 of 532

TABLE OF CONTENTSIndex
2
URBAN CRUISER_EE (OM52C21E)
1-1. Key information
Keys ...................................... 32
1-2. Opening, closing and locking
the doors
Smart entry & start system ... 35
Wireless remote control ........ 56
Side doors............................. 65
Back door.............................. 69
1-3. Adjustable components
(seats, mirrors, steering
wheel)
Front seats ............................ 74
Rear seats ............................ 76
Head restraints ..................... 82
Seat belts .............................. 85
Steering wheel ...................... 93
Inside rear view mirror .......... 94
Outside rear view mirrors...... 961-4. Opening and closing
the windows
Power windows .................... 99
1-5. Refueling
Opening the fuel tank
cap ................................... 103
1-6. Theft deterrent system
Engine immobilizer
system.............................. 108
Double locking system ....... 116
Alarm .................................. 118
1-7. Safety information
Correct driving posture ....... 122
SRS airbags ....................... 124
Child restraint systems ....... 137
Installing child restraints ..... 145
Airbag manual on-off
system.............................. 158
1Before driving
Page 5 of 532

1
2
3
4
5
6
5
URBAN CRUISER_EE (OM52C21E)
3-5. Using the storage features
List of storage features ....... 322
• Glove boxes...................... 323
• Cup holders ...................... 324
• Bottle holders.................... 326
• Auxiliary box ..................... 327
3-6. Other interior features
Sun visors ........................... 328
Vanity mirror ....................... 329
Clock ................................... 330
Portable ashtray.................. 331
Cigarette lighter .................. 332
Seat heaters ....................... 333
Floor mat............................. 335
Luggage compartment
features............................. 3374-1. Maintenance and care
Cleaning and protecting
the vehicle exterior ........... 340
Cleaning and protecting
the vehicle interior ............ 344
4-2. Maintenance
Maintenance
requirements .................... 347
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ...................... 350
Hood................................... 354
Positioning a floor jack ....... 356
Engine compartment .......... 358
Tires ................................... 375
Tire inflation pressure......... 378
Wheels ............................... 380
Air conditioning filter ........... 382
Key battery ......................... 386
Checking and replacing
fuses ................................ 390
Light bulbs .......................... 406
4Maintenance and care
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TABLE OF CONTENTSIndex
6
URBAN CRUISER_EE (OM52C21E)
5-1. Essential information
Emergency flashers ............ 416
If your vehicle needs to
be towed ........................... 417
If you think something is
wrong ................................ 425
Fuel pump shut off system
(gasoline engine) .............. 4265-2. Steps to take in an emergency
If a warning light turns on
or a warning buzzer
sounds... .......................... 427
If you have a flat tire
(vehicles with a spare
tire) ................................... 437
If you have a flat tire
(vehicles without a spare
tire) ................................... 452
If the engine will not start ... 468
If you lose your keys .......... 470
If you cannot operate
the back door opener ....... 471
If the electronic key does
not operate properly ......... 472
If the battery is
discharged ....................... 475
If your vehicle
overheats ......................... 481
If you run out of fuel and
the engine stalls
(diesel engine) ................. 485
If the vehicle becomes
stuck................................. 488
If your vehicle has to be
stopped in an
emergency ....................... 490
5When trouble arises
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28
URBAN CRUISER_EE (OM52C21E)
CAUTION
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that dis-
tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
General precautions regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the cigarette lighter, the windows, or other features of the vehicle. In addi-
tion, heat build-up or extremely cold temperatures inside the vehicle can be
fatal to children.
Your vehicle contains batteries and/or accumulators. Do not discard
them into the environment but cooperate with separate collection
(Directive 2006/66/EC).
Page 31 of 532

1Before driving
31
URBAN CRUISER_EE (OM52C21E)
1-1. Key information
Keys.................................... 32
1-2. Opening, closing and
locking the doors
Smart entry & start
system .............................. 35
Wireless remote control ...... 56
Side doors .......................... 65
Back door ........................... 69
1-3. Adjustable components
(seats, mirrors, steering
wheel)
Front seats.......................... 74
Rear seats .......................... 76
Head restraints ................... 82
Seat belts............................ 85
Steering wheel .................... 93
Inside rear view mirror ........ 94
Outside rear view
mirrors .............................. 961-4. Opening and closing
the windows
Power windows ................... 99
1-5. Refueling
Opening the fuel tank
cap .................................. 103
1-6. Theft deterrent system
Engine immobilizer
system ............................ 108
Double locking system ...... 116
Alarm ................................ 118
1-7. Safety information
Correct driving posture ..... 122
SRS airbags...................... 124
Child restraint systems ..... 137
Installing child
restraints ......................... 145
Airbag manual on-off
system ............................ 158
Page 32 of 532
32
URBAN CRUISER_EE (OM52C21E)
1-1. Key information
Keys
The following keys are provided with the vehicle.
Vehicles without smart entry & start system
Master key (with wireless
remote control function)
Operating the wireless remote
control function (P. 56)
Master key (without wire-
less remote control func-
tion)
Va l e t k e y
Key number plate
Vehicles with smart entry & start system
Electronic keys
• Operating the smart entry &
start system (P. 35)
• Operating the wireless
remote control function
(P. 56)
Mechanical keys
Key number plate
Page 33 of 532

33 1-1. Key information
1
Before driving
URBAN CRUISER_EE (OM52C21E)
Using the mechanical key (vehicles with smart entry & start system)
Take out the mechanical key.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the
smart entry & start system does
not operate properly, you will
need the mechanical key.
(P. 472)
When required to leave a key to the vehicle with a parking attendant
Lock the glove box. (P. 323)
Vehicles without smart entry & start system
Carry the master key for your own use and provide the attendant with the
valet key only.
Vehicles with smart entry & start system
Remove the mechanical key for your own use and provide the attendant with
the electronic key only.
Key number plate
Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key is lost, a new key can be made by any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional, using
the key number plate. (P. 470)
When riding in an aircraft
When bringing a key onto an aircraft, make sure you do not press any but-
tons on the key while inside the aircraft cabin. If you are carrying a key in
your bag etc., ensure that the buttons are not likely to be pressed acciden-
tally. Pressing a button may cause the key to emit radio waves that could
interfere with the operation of the aircraft.
Page 34 of 532
34 1-1. Key information
URBAN CRUISER_EE (OM52C21E)
NOTICE
To prevent key damage
Observe the following:
Do not subject the keys to strong shocks, expose them to high tempera-
tures by placing them in direct sunlight, or get them wet.
Do not expose the keys to electromagnetic materials or attach any mate-
rial that blocks electromagnetic waves to the key surface.
Do not disassemble the key.