2012 TOYOTA RAV4 Owners Manual

5
When trouble arises
465
5-2. Steps to take in an emergency
CAUTION
■Using the tire jack
Improper use of the tire jack may lead to death or serious injuries due to
the vehicle suddenly falling off the jack.
●Do not use the tire jack for any pu
rpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes wi th this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start or run the engine while your vehicle is supported by the
jack.
●Do not raise the vehicle while someone is in it.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a hei ght greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and level ground, firmly set the parking
brake and shift the shift lever to P. Block the wheel diagonally opposite
to the one being changed if necessary.
Take particular care when lowering the vehicle to ensure that no one
working on or near the vehicle will be injured.
■Using the jack handle (type A)
Insert the square head securely until you hear a click to prevent the
extension parts from coming apart unexpectedly.

466 5-2. Steps to take in an emergency
CAUTION
■Replacing a flat tire
●Do not try to remove the ornament by hand. Take due care in handling
the ornament to avoid unexpected personal injury.
●Failure to follow these precautions could cause the wheel nuts to
loosen and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft
•lbf (103
N
•m, 10.5 kgf•m) as soon as possible after changing wheels.
• Do not attach a heavily damaged wh eel ornament, as it may fly off
the wheel while the vehicle is moving.
• Make sure that the rubber rings are not installed to the wheel nuts for aluminum wheel.
• When installing the wheel nuts, be sure to install them with the
tapered ends facing inward. ( P. 393)
NOTICE
■Do not drive the vehicle with a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the
wheel beyond repair.
■When replacing the tires (vehicles with a tire pressure warning sys-
tem)
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters (vehicles with a tire pressure warning system)
When a tire is repaired with liquid se alants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 383)

5
When trouble arises
467
5-2. Steps to take in an emergency
If you have a flat tire (vehicles with run-flat tires)
■In some condition (such as at high temperatures)
You cannot continue driving for up to 100 miles (160 km).
■If you cannot distinguish between the standard tires and run-flat
tires
Consult your Toyota dealer.
■For the detailed information on run-flat tires
See the tire warranty book.
NOTICE
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damaging the tire pressure warning valves and transmit-
ters
Do not use liquid sealants on flat tires.
Take your vehicle to the nearest Toyota dealer or authorized tire
dealer as soon as possible.
■ Run-flat tires (A “RFT” or “DSST” mark is molded on the
sidewall)
You can continue driving a
vehicle with run-flat tires even
if any tire goes flat.
It is possible to run for a max-
imum of 100 miles (160 km)
at a speed below 55 mph (90
km/h) after the tire pressure
warning light comes on.
( P. 436)

468
5-2. Steps to take in an emergency
If the engine will not star t
If the engine will not start even though correct starting procedures
are being followed (P. 145, 149) or releasing the steering lock, ( P.
145, 149), consider each of the following points.
■ The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 145, 149)
● There may be a malfunction in the engine immobilizer system.
(  P. 9 5 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 473)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 473)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.

5
When trouble arises
469
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles without smart key system: Turn the engine switch
to the “LOCK” position.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch off.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5

470
5-2. Steps to take in an emergency
If you lose your keys
New genuine keys can be made by your Toyota dealer.
For vehicles with the smart key system, bring the other key and the
key number stamped on the key number plate.
For vehicles without the smart key system, bring a master key and
the key number stamped on the key number plate.

5
When trouble arises
471
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors with the mechanical keyUsing the mechanical key (P. 24)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key unlock the
driver’s door. Turning the key
once again unlocks the other
doors.
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the elect ronic key and the vehicle is inter-
rupted ( P. 30) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and back door can be
opened and the engine can be st arted by following the procedure
below.
STEP 1
STEP 2

472 5-2. Steps to take in an emergency
To change “ENGINE START STOP” switch modes: Within 5
seconds after the buzzer sounds, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the switch is pressed. (P. 146)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzzer sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE ST ART STOP” switch still cannot be
operated, contact your Toyota dealer.
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 398)
STEP 3