2012 TOYOTA RAV4 EV Owners Manual

5
When trouble arises
465
5-2. Steps to take in an emergency
If the EV (Electric Vehicle) system will not start
Reasons for the EV system not star ting vary depending on the situa-
tion. Check the following and pe rform the appropriate procedure:
■The EV system will not start even though the correct start-
ing procedure is being followed. ( P. 200)
One of the following may be the cause of the problem:
● The charging cable may be connected to the vehicle.
● The electronic key may not be functioning properly. ( P. 468)
● There may be a malfunction in the immobilizer system.
( P. 149)
● There may be a malfunction in the steering lock system.
● The EV system may be malfunct ioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malf unction, an interim measure is
available to start the EV system. ( P. 385)
● There may be a malfunction in th e P position control system.*
(  P. 203)
*: It may not be possible to shift the shift position from P to other posi-
tions.
■The interior lights and headlights are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 470)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.

466 5-2. Steps to take in an emergency
Emergency start functionWhen the EV system does not start, the following steps can be used
as an interim measure to start the EV system if the “POWER” switch
is functioning normally. Set the parking brake.
Set the “POWER” switch to the ACCESSORY mode.
Push and hold the “POWER” switch for about 15 seconds
while depressing the brake pedal firmly.
Even if the EV system can be st arted using the above steps, the sys-
tem may be malfunctioning. Have th e vehicle checked by your Toyota
dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound.
One of the following may be the cause of the problem:
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( P. 470)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP 1
STEP 2
STEP 3

5
When trouble arises
467
5-2. Steps to take in an emergency
If you lose your keys
New genuine Toyota keys can be made by your Toyota dealer using
the other key and the key number stamped on your key number
plate.

468
5-2. Steps to take in an emergency
If the electronic key does not operate properly
Locking and unlocking the doors with the mechanical key
Use the mechanical key ( P. 94)
in order to perform the following
operations:
Locks all the doors
Unlocks all the doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Changing “POWER” switch modes and starting the EV system
Apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the electronic key and vehicle is inter-
rupted (P. 104) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and back door can be
opened and the EV system can be started by following the procedure
below.
STEP 1
STEP 2

5
When trouble arises
469
5-2. Steps to take in an emergency
To change “POWER” switch modes:
Within 10 seconds of the buzze
r sounding, release the brake
pedal and press the “POWER” switch. Modes can be changed
each time the switch is pressed. ( P. 202)
To start the EV system:
Press the “POWER” switch within 10 seconds of the buzzer
sounding, keeping the brake pedal depressed.
In the event that the EV system still cannot be operated, contact your
Toyota dealer.
■ Stopping the EV system
Set the parking brake, push the P position switch and press the “POWER”
switch as you normally do when stopping the EV system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 383)
STEP 3

470
5-2. Steps to take in an emergency
If the vehicle 12-volt batter y is discharged
The following procedures may be used to start the EV system if the
vehicle’s 12-volt battery is discharged.
You can also call your Toyota deal er or a qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12-volt battery, you c an jump start your vehicle following
the steps below.
Open the hood.
Connect the jumper cables accord ing to the following procedure:
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery termin al on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts as shown in the illustration.
STEP 1
STEP 2

5
When trouble arises
471
5-2. Steps to take in an emergency
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain that level for approximately 5
minutes to recharge the 12-v
olt battery of your vehicle.
Open and close any of the door s of your vehicle with the
“POWER” switch off.
Maintain the engine speed of the second vehicle and start
the EV system of your vehicle by turning the “POWER”
switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator
does not come on, contact your Toyota dealer.
Once the EV system has started, remove the jumper cables
in the exact reverse order from which they were connected.
Once the EV system starts, hav e the vehicle inspected at your
Toyota dealer as soon as possible.STEP 3
STEP 4
STEP 5
STEP 6
STEP 7

472 5-2. Steps to take in an emergency
■Starting the EV system when the 12-volt battery is discharged
The EV system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the navigation system while the EV system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
●The EV system may not start. (P. 363)
● If the 12-volt battery discharges while the shift position is in P, it may not
be possible to shift the shift position to other positions.
In this case, the vehicle cannot be moved without lifting both front wheels
because the front wheels will be locked. ( P. 413)
● The power windows must be initialized. ( P. 147)
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even
when the vehicle is not in use, due to natural discharge and the draining
effects of certain electrical appliances. If the vehicle is left for a long time, the
12-volt battery may discharge, and the EV system may be unable to start.
(The 12-volt battery recharges automatically while the EV system is operat-
ing.)