Page 455 of 552
5
When trouble arises
455
5-2. Steps to take in an emergency
Once
The electronic
key has a low
battery.Replace the
electronic key
battery.
(
P. 397)
Once
(Flashes)The driver's
door was
opened and
closed with the
“POWER”
switch turned off
and then the
“POWER”
switch was put
in ACCES-
SORY mode
twice without
the hybrid sys-
tem being
started.
Press the
“POWER”
switch while
depressing the
brake pedal.
During a hybrid
system starting
procedure in the
event that the
electronic key
was not func-
tioning properly
( P. 473), the
“POWER”
switch was
touched with
the electronic
key. Press the
“POWER”
switch within 10
seconds of the
buzzer sound-
ing.
Interior
buzzerExterior buzzerWarning messageDetailsCorrection procedure
Page 456 of 552
456 5-2. Steps to take in an emergency
Once(Flashes)The steering
lock could not
be released
within 3 sec-
onds of the
“POWER”
switch being
pressed. Press the
“POWER”
switch while
depressing the
brake pedal and
moving the
steering wheel
left and right.
Once
(Flashes)The “POWER”
switch has been
turned off with
the shift lever in
a position other
than P.
Shift the shift
lever to P.
Once
(Flashes)After the
“POWER”
switch has been
turned off with
the shift lever in
a position other
than P, the shift
lever has been
shifted to P.
Turn the
“POWER”
switch off.
Interior
buzzerExterior buzzerWarning messageDetailsCorrection procedure
Page 457 of 552
5
When trouble arises
457
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare tire provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
*: Jack handle, wheel nut wrench and towing eyelet
Jack
Spare tire
Tool bag*
Spare wheel
cushions
Luggage floor
cover
Page 465 of 552

5
When trouble arises
465
5-2. Steps to take in an emergency
CAUTION
■When using the compact spare tire
●Remember that the compact spare
tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, deceleration and braking, as well as sharp
cornering.
■When storing the compact spare tire
Be careful not to catch fingers or other body parts between the compact
spare tire and the body of the vehicle.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
●ABS & Brake assist
●VSC
●TRAC
●EPS
●Cruise control (if equipped)
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failure
to observe this precaution may lead to an accident causing death or seri-
ous injury.
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5
When trouble arises
467
5-2. Steps to take in an emergency
CAUTION
■Replacing a flat tire
●Do not touch the disc wheels or the area around the brakes immedi-
ately after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around
the brakes will be extremely hot.
Touching these areas with hands, feet
or other body parts while changing a tire, etc. may result in burns.
●Do not attach a heavily damaged wheel ornament, as it may fly off the
wheel while the ve hicle is moving.
●Failure to follow these precautions could cause the wheel nuts to
loosen and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103
N•m, 10.5 kgf•m) as soon as po ssible after changing wheels.
• When installing a tire, only use wheel nuts that have been specifi- cally designed for that wheel.
• If there are any cracks or deformations in the bolt screws, nut threads or bolt holes of the wh eel, have the vehicle inspected by
your Toyota dealer.
• When installing the wheel nuts, be sure to install them with the
tapered ends facing inward. ( P. 393)
Page 470 of 552
470 5-2. Steps to take in an emergency
Emergency start function (vehicles with a smart key system)When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the
“POWER” switch is functioning normally: Shift the shift lever to P.
Set the parking brake.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds
while depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound.
One of the following may be the cause of the problem:
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( P. 475)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4
Page 471 of 552
5
When trouble arises
471
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to pre-
vent accidental operation of the shift lever). Have the vehicle
inspected by your Toyo ta dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
Set the parking brake.
Vehicles without a smart key system
Turn the engine switch to the “ACC” position.
Vehicles with a smart key system
Turn the “POWER” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent tool.
To prevent damage to the
cover, cover the tip of the
screwdriver with a rag.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5
Page 474 of 552

474 5-2. Steps to take in an emergency
Starting the hybrid systemEnsure that the shift lever is in P and depress the brake pedal. Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
When the electronic key is
detected, a buzzer sounds and
the “POWER” switch will turn to
ON mode.
Firmly depress the brake pedal and check that is dis-
played on the multi-information display.
Press the “POWER” switch.
In the event that the “POWER” swit ch still cannot be operated, con-
tact your Toyota dealer.
STEP1
STEP2
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 397)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote contr\
ol.
■ When the electronic key does not work properly
Check if battery-saving mode is set. If it is set, cancel the function.
(P. 54)
STEP3
STEP4