2012 TOYOTA PRIUS C lock

5
When trouble arises
453
5-2. Steps to take in an emergency
OnceContinuous
(Flashes)
An attempt was
made to lock
the doors using
the smart key
system while
the electronic
key was still
inside the vehi-
cle.
Retrieve the
electronic key
from the vehi-
cle and lock the
doors again.
An attempt was
made to lock
either front door
by opening a
door and putting
the inside door
lock button into
the lock posi-
tion, and then
closing the door
while pulling on
the outside door
handle with the
electronic key
still inside the
vehicle.
Interior
buzzerExterior buzzerWarning messageDetailsCorrection procedure

454 5-2. Steps to take in an emergency
Once(Flashes)• The electronic
key could not be
detected when
the “POWER”
switch was
pressed after
the doors were
unlocked with
the mechanical
key.
• The electronic key could not be
detected two
consecutive
times when the
“POWER”
switch was
pressed. Touch the elec-
tronic key to the
“POWER”
switch while
depressing the
brake pedal.
Once
(Flashes)An attempt was
made to start
the hybrid sys-
tem with the
shift lever in a
position other
than P.
Shift the shift
lever to P and
start the hybrid
system.
 Power was
turned off due to
the automatic
power off func-
tion.Next time when
starting the
hybrid system,
increase the
engine speed
slightly and
maintain that
level for approx-
imately 5 min-
utes to recharge
the 12-volt-bat-
tery.
Interior
buzzerExterior buzzerWarning messageDetailsCorrection procedure

456 5-2. Steps to take in an emergency
Once(Flashes)The steering
lock could not
be released
within 3 sec-
onds of the
“POWER”
switch being
pressed. Press the
“POWER”
switch while
depressing the
brake pedal and
moving the
steering wheel
left and right.
Once
(Flashes)The “POWER”
switch has been
turned off with
the shift lever in
a position other
than P.
Shift the shift
lever to P.
Once
(Flashes)After the
“POWER”
switch has been
turned off with
the shift lever in
a position other
than P, the shift
lever has been
shifted to P.
Turn the
“POWER”
switch off.
Interior
buzzerExterior buzzerWarning messageDetailsCorrection procedure

5
When trouble arises
469
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following and perform the appropriate proce-
dure:
■ The hybrid system will not start even though the correct
starting procedure is being followed. ( P. 158, 162)
One of the following may be the cause of the problem:
● Vehicles with a smart key system: The electronic key may not
be functioning properly. ( P. 474)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 105)
● Vehicles with immobilizer sy stem: There may be a malfunc-
tion in the immobilizer system. ( P. 1 1 0 )
● There may be a malfunction in the steering lock system.
● Vehicles with a smart key syst em: The hybrid system may be
malfunctioning due to an electrical problem such as an open
circuit or a blown fuse. However, depending on the type of
malfunction, an interim measure is available to start the hybrid
system. ( P. 470)
■ The interior lights and headlights are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 475)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.

5
When trouble arises
471
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to pre-
vent accidental operation of the shift lever). Have the vehicle
inspected by your Toyo ta dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
Set the parking brake.
Vehicles without a smart key system
Turn the engine switch to the “ACC” position.
Vehicles with a smart key system
Turn the “POWER” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent tool.
To prevent damage to the
cover, cover the tip of the
screwdriver with a rag.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5

5
When trouble arises
473
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with a smart key system)
Locking and unlocking the doorsUse the mechanical key (P.
44) in order to perform the fol-
lowing operations (driver’s door
only):
Unlocks the doors
Locks all the doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is inter-
rupted ( P. 55) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened and the
hybrid system can be started by following the procedure below.

474 5-2. Steps to take in an emergency
Starting the hybrid systemEnsure that the shift lever is in P and depress the brake pedal. Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
When the electronic key is
detected, a buzzer sounds and
the “POWER” switch will turn to
ON mode.
Firmly depress the brake pedal and check that is dis-
played on the multi-information display.
Press the “POWER” switch.
In the event that the “POWER” swit ch still cannot be operated, con-
tact your Toyota dealer.
STEP1
STEP2
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 397)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote contr\
ol.
■ When the electronic key does not work properly
Check if battery-saving mode is set. If it is set, cancel the function.
(P. 54)
STEP3
STEP4

5
When trouble arises
477
5-2. Steps to take in an emergency
■
Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■ Precautions when the 12-volt batter y is discharged (vehicles with a
smart key system)
● In some cases, it may not be possible to unlock the doors using the smart
key system immediately after the 12-volt battery has been disconnected
and reconnected. Use the wireless remote control or the mechanical key
to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt bat-
tery has recharged but will start normally after the second attempt. This is
not a malfunction.
● The “POWER” switch mode is memorized by the vehicle. When the 12-
volt battery is reconnected, the system will return to the mode it was in
before the 12-volt battery was discharged. Before disconnecting the 12-
volt battery, turn the “POWER” switch off.
If the “POWER” switch was in ACCESSORY or ON mode before the 12-
volt battery was discharged, the audio system and/or air conditioning
system may operate when the 12-volt battery is reconnected.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even
when the vehicle is not in use, due to natural discharge and the draining
effects of certain electrical appliances. If the vehicle is left for a long time, the
12-volt battery may discharge, and the hybrid system may be unable to start.
(The 12-volt battery recharges automatically while the hybrid system is oper-
ating.)