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472
5-2. Steps to take in an emergency
If you lose your keys
New genuine keys can be made by your Toyota dealer. For vehicles
without a smart key system, bring a master key and the key number
stamped on the key number plate. For vehicles with a smart key sys-
tem, bring the other key and th e key number stamped on the key
number plate.
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5
When trouble arises
473
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with a smart key system)
Locking and unlocking the doorsUse the mechanical key (P.
44) in order to perform the fol-
lowing operations (driver’s door
only):
Unlocks the doors
Locks all the doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
If communication between the electronic key and vehicle is inter-
rupted ( P. 55) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened and the
hybrid system can be started by following the procedure below.
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474 5-2. Steps to take in an emergency
Starting the hybrid systemEnsure that the shift lever is in P and depress the brake pedal. Touch the Toyota emblem side of
the electronic key to the
“POWER” switch.
When the electronic key is
detected, a buzzer sounds and
the “POWER” switch will turn to
ON mode.
Firmly depress the brake pedal and check that is dis-
played on the multi-information display.
Press the “POWER” switch.
In the event that the “POWER” swit ch still cannot be operated, con-
tact your Toyota dealer.
STEP1
STEP2
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 397)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote contr\
ol.
■ When the electronic key does not work properly
Check if battery-saving mode is set. If it is set, cancel the function.
(P. 54)
STEP3
STEP4
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476 5-2. Steps to take in an emergency
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain that level for approximately 5
minutes to recharge the 12-volt battery of your vehicle.
Vehicles with a smart key system only: Open and close any
of the doors of your vehicle with the “POWER” switch off.
Vehicles without a smart key system
Maintain the engine speed of the second vehicle and start
the hybrid system of your vehicle by turning the engine
switch to the “ON” position.
Vehicles with a smart key system
Maintain the engine speed of the second vehicle and start
the hybrid system of your ve hicle by turning the “POWER”
switch to ON mode.
Make sure the “READY” indicator comes on. If the indicator
does not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper
cables in the exact reverse or der from which they were con-
nected.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.STEP3
STEP4
STEP5
STEP6
STEP7
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477
5-2. Steps to take in an emergency
■
Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic.
■ Precautions when the 12-volt batter y is discharged (vehicles with a
smart key system)
● In some cases, it may not be possible to unlock the doors using the smart
key system immediately after the 12-volt battery has been disconnected
and reconnected. Use the wireless remote control or the mechanical key
to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt bat-
tery has recharged but will start normally after the second attempt. This is
not a malfunction.
● The “POWER” switch mode is memorized by the vehicle. When the 12-
volt battery is reconnected, the system will return to the mode it was in
before the 12-volt battery was discharged. Before disconnecting the 12-
volt battery, turn the “POWER” switch off.
If the “POWER” switch was in ACCESSORY or ON mode before the 12-
volt battery was discharged, the audio system and/or air conditioning
system may operate when the 12-volt battery is reconnected.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even
when the vehicle is not in use, due to natural discharge and the draining
effects of certain electrical appliances. If the vehicle is left for a long time, the
12-volt battery may discharge, and the hybrid system may be unable to start.
(The 12-volt battery recharges automatically while the hybrid system is oper-
ating.)
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486
5-2. Steps to take in an emergency
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the
vehicle in the normal way, stop the vehicle using the following pro-
cedure:
Steadily step on the brake pedal with both feet and firmly
depress it.
Do not pump the brake pedal repeatedly as this will increase the
effort required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N After slowing down, stop the vehi cle in a safe place by the
road.
Stop the hybrid system.
If the shift lever cannot be shifted to N Keep depressing the brake pedal with both feet to reduce
vehicle speed as much as possible.
Vehicles without a smart key
system: Stop the hybrid sys-
tem by turning the engine
switch to the “ACC” position.
STEP1
STEP2
STEP3
STEP4
STEP3
STEP4
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When trouble arises
487
5-2. Steps to take in an emergency
CAUTION
■
If the hybrid system has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the hybrid system.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
Vehicles with a smart key sys-
tem: To stop the hybrid sys-
tem, press and hold the
“POWER” switch for 3 consec-
utive seconds or more, or
press it briefly 3 times or more
in succession.
Stop the vehicle in a safe place by the road.STEP4
Press and hold for 3 seconds or more,
or press briefly 3 times or more
STEP5
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517
6-2. Customization
6
Vehicle specifications
ItemFunctionDefault set-
tingCustomizedsetting
Smart key
system
*1
and wire-
less remote
control
(
P. 47,
61) Operation sig-
nal
(Emergency
flashers)
On Off — O
Operation sig-
nal
(Buzzer) On Off — O
Operation
buzzer volume Level 7 Off to level 7 O O
Time elapsed
before auto-
matic door lock
function is acti-
vated if door is
not opened
after being
unlocked 60 seconds
30 seconds
—O
120 seconds
Open door
warning buzzer On Off — O
Automatic door
lock function to
be activated if
door is not
opened after
being unlocked On Off — O