2012 TOYOTA HIGHLANDER run flat

451
4-2. Maintenance
4
Maintenance and care
Vehicle exterior
ItemsCheck points
Door • Operate smoothly?
Engine hood • The lock system works properly?
Fluid leaks • Is there any leakage after park-
ing?
Tire • Inflation pressure is correct?
• Tire surfaces not worn or dam-
aged?
• Tires rotated according to the maintenance schedule?
• Wheel nuts are not loose?
CAUTION
■ If the engine is running
Turn the engine off and ensure that there is adequate ventilation before per-
forming maintenance checks.

5
When trouble arises
519
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing from the fr ont, the vehicle's rear wheels and
axles must be in good condition. (P. 523)
If they are damaged, use a towing dolly or flat bed truck.

5
When trouble arises
521
5-1. Essential information
Installing a towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
■To prevent causing serious dama ge to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
STEP1
STEP2

526
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature g auge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor

5
When trouble arises
551
5-2. Steps to take in an emergency
CAUTION
■Using the tire jack
Improper use of the tire jack may lead to death or serious injuries due to
the vehicle suddenly falling off the jack.
●Do not use the tire jack for any pu
rpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes wi th this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not put any part of your body under the vehicle supported by a jack.
●Do not start or run the engine while your vehicle is supported by the
jack.
●Do not raise the vehicle while someone is in it.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a hei ght greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
Take particular care when lowering the vehicle to ensure that no one
working on or near the vehicle will be injured.

562 5-2. Steps to take in an emergency
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is turned
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
■ When the battery is removed or discharged
●The power back door must be initialized ( P. 6 4 )
● The tire inflation pressure warning system must be initialized. ( P. 480)
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
Vehicles without smart key system:
Maintain the engine speed of the second vehicle, and turn
the engine switch to the “ON” position, then start the vehi-
cle's engine.
Vehicles with smart key system:
Maintain the engine speed of the second vehicle, and turn
the “ENGINE START STOP” switch to IGNITION ON mode,
then start the vehicle's engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have the vehicle checked at your Toyota
dealer as soon as possible.STEP4
STEP5

633
What to do if...
What to do if...
A tire puncturesP. 540If you have a flat tire
The engine does not start
P. 554If the engine will not start
P. 1 1 3Engine immobilizer system
P. 560If the battery is discharged
The shift lever cannot be
moved outP. 556If the shift lever cannot be shifted
from P
The engine coolant temperature
gauge enters the red zone
Steam can be seen coming
from under the hood
P. 564If your vehicle overheats
The key is lostP. 557If you lose your keys/wireless
remote control transmitter
The battery runs outP. 560If the battery is discharged
The doors cannot be lockedP. 5 4Side doors
P. 6 0Back door
The horn begins to soundP. 1 1 6Alarm
The vehicle is stuck in
mud or sandP. 567If the vehicle becomes stuck