2012 TOYOTA HIGHLANDER HYBRID service

312 3-2. Using the audio system
■Reception sensitivity
●Cargo loaded on the roof luggage carrier, especially metal objects, may
adversely affect the reception of XM
® Satellite Radio.
● Maintaining perfect radio reception at all times is difficult due to the con-
tinually changing position of the antenna, differences in signal strength
and surrounding objects, such as trains and transmitters.
The radio antenna is mounted inside t he left-side rear quarter window. To
maintain clear radio reception, do not attach metallic window tinting or
other metallic objects to the antenna wire mounted inside the left-side rear
quarter window.
■ XM
® Satellite Radio
An XM
® Satellite Radio is a tuner designed exclusively to receive broadcasts
provided under a separate subscription. Availability is limited to the 48 con-
tiguous states and 10 Canadian provinces.
● XM
® subscriptions
For detailed information about XM® Satellite Radio or to subscribe:
U.S.A. 
Visit on the web at www.xmradio.com
or call 1-800-967-2346.
Canada 
Visit on the web at www.xmradio.ca
or call 1-877-438-9677.
● Radio ID
You will need the radio ID when activating XM
® service or reporting a
problem. Select “CH000” using , and the receiver's 8-character ID
number will appear.
● Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accom-
panying Text Information of XM
® Satellite Radio.

370 3-4. Using the hands-free phone system (for cellular phone)
■Conditions under which th e system will not operate
● If using a cellular phone that does not support Bluetooth
®
●If the cellular phone is switched off
● If you are outside service range
● If the cellular phone is not connected
● If the cellular phone's battery is low
● If the cellular phone is behind the seat or in the glove box or console box
● If metal is covering or touching the cellular phone
■ When transferring ownership of the vehicle
Be sure to initialize the system to prevent personal data from being improp-
erly accessed.
■ Required profiles for the cellular phone
●HFP (Hands Free Profile) Ver. 1.0
● OPP (Object Push Profile) Ver. 1.1
■ About Bluetooth
®
■Certification for the hands-free phone system
FCC ID: ACJ932C5ZZZ035
IC ID: 216J-C5ZZZ035
MADE IN JAPAN
This device complies with Part 15 of the FCC Rules and RSS-Gen of IC
Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept an\
y
interference received, including interference that may cause undesired oper-
ation.
Bluetooth is a registered trademark of
Bluetooth SIG. Inc.

Maintenance and care4
441
4-1. Maintenance and careCleaning and protecting the vehicle exterior......... 442
Cleaning and protecting the vehicle interior.......... 445
4-2. Maintenance Maintenance requirements .................. 448
General maintenance....... 450
Emission inspection and maintenance (I/M)
programs........................ 453 4-3. Do-it-yourself maintenance
Do-it-yourself service precautions .................... 454
Hood ................................ 458
Positioning a floor jack ..... 460
Engine compartment ........ 462
12-volt battery .................. 473
Tires ................................. 477
Tire inflation pressure ...... 485
Wheels ............................. 488
Air conditioning filter......... 491
Wireless remote control/ electronic key battery ..... 494
Checking and replacing fuses .............................. 497
Light bulbs........................ 510

449
4-2. Maintenance
4
Maintenance and care
Vehicles without smart key system
Set the engine switch to the “LOCK” position with the trip meter A
reading shown. ( P. 196)
While pressing the trip meter reset button, set the engine switch to
the “ON” position.
Vehicles with smart key system Set the “POWER” switch OFF with the trip meter A reading shown.
(P. 196)
While pressing the trip meter reset button, set the “POWER” switch
in ON mode.
Continue to press and hold the button until “COMPLETE” appears
on the multi-information display.
■ Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
CAUTION
■Warning in handling of 12-volt battery
●Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( P. 473)
STEP1
STEP2
STEP1
STEP2
STEP3

450
4-2. Maintenance
General maintenance
Engine compartment
ItemsCheck points
12-volt battery Maintenance-free ( P. 473)
Brake fluid At the correct level? ( P. 471)
Engine/power control unit coolant At the correct level? ( P. 467)
Engine oil At the correct level? ( P. 464)
Exhaust system No fumes or strange sounds?
Radiator/condenser/hoses Not blocked with foreign matter?
(
P. 470)
Washer fluid At the correct level? ( P. 472)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Scheduled Maintenance
Guide” or “Owner’s Manual Supp lement”. It is recommended that
any problem you notice should be brought to the attention of your
Toyota dealer or qualified service shop for advice.

453
4-2. Maintenance
4
Maintenance and care
Emission inspection and maintenance (I/M) programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system moni-
tors the operation of th e emission control system.
■If the malfunction indicator lamp comes on
The OBD system determines that a problem exists somewhere
in the emission control system. Your vehicle may not pass the I/
M test and may need to be repaired. Contact your Toyota dealer
to service the vehicle.
■ Your vehicle may not pass the I/M test:
●When the 12-volt battery is disconnected or discharged
Readiness codes that are se t during ordinary driving are
erased.
Also, depending on your driving habits, the readiness codes
may not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on as a temporary mal-
function and your vehicle may not pass the I/M test.
■ When the malfunction indicator lamp goes off after several
driving trips
The error code in the OBD system will not be cleared unless the
vehicle is driven 40 or more times.
■ If your vehicle does not pass the I/M test
Contact your Toyota dealer to prepare the vehicle for re-testing.

466 4-3. Do-it-yourself maintenance
●Oil consumption: Max. 1.1 qt./600 miles, 0.9 lmp. qt./600 miles (1.0 L per
1000 km)
● If your vehicle consume more than 1.1 qt. (1.0 L, 0.9 lmp. qt.) every 600
miles (1000 km), contact your Toyota dealer.
CAUTION
■Used engine oil
●Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation or skin cancer, so care should
be taken to avoid prolonged and repeated contact. To remove used engine
oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground. Call your Toyota dealer, service station or auto parts store for
information concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.

484 4-3. Do-it-yourself maintenance
NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps
●When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled cor-
rectly.
●When replacing tire valve caps, do not use tire valve caps other than
those specified. The cap may become stuck.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 479)
■Driving on rough roads
Take particular care when driving on roads with loose surfaces or pot-
holes.
These conditions may cause losses in tire inflation pressure, reducing
the cushioning ability of the tires. In addition, driving on rough roads may
cause damage to the tires themselves, as well as the vehicle's wheels
and body.
■If tire inflation pressures become low while driving
Do not continue driving, or your tires and/or wheels may be ruined.