Page 682 of 772
682 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)Connect the air compressor
hose by threading it on the valve.
Connect the compressor power plug.
Vehicles with smart entry & start system: The “ENGINE START
STOP” switch must be in ACCESSORY mode.
Vehicles without smart entry & start system: The engine switch must
be in the “ACC” position.
Open the cover and connect the
power plug.
STEP12CompressorHose
STEP13
Power plug
Power outlet 
     
        
        Page 689 of 772

5
689
5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
If the engine will not start
If the engine still does not start after following the correct starting
procedure (P. 210, 215) or releasing the steering lock (P. 213,
217), confirm the following points.
The engine will not start even if you are carrying the correct
key
One of the following may be the cause of the problem.
There may not be sufficient fuel in the vehicle’s tank.
Gasoline engine: Refuel the vehicle.
Diesel engine: (P. 713)
The engine may be flooded. (gasoline engine)
Try to restart the engine once more following correct starting
procedures. (P. 210, 215)
There may be a malfunction in the engine immobilizer system. 
(P. 135)
The starter motor turns over slowly, the personal/interior
lights and headlights are dim, or the horn does not sound or
sounds at a low volume
One of the following may be the cause of the problem.
The battery may be discharged. (P. 705)
The battery terminal connections may be loose or corroded. 
     
        
        Page 690 of 772
690 5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
The starter motor does not turn over (vehicles with smart
entry & start system)
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine. 
(P. 691)
The starter motor does not turn over, the personal/interior
lights and headlights do not turn on, or the horn does not
sound
One of the following may be the cause of the problem.
One or both of the battery terminals may be disconnected.
The battery may be discharged. (P. 705)
There may be a malfunction in the steering lock system. (vehi-
cles with smart entry & start system)
Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional, if the problem cannot be
repaired, or if repair procedures are unknown. 
     
        
        Page 691 of 772
5
691 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
Emergency start function (Multidrive or automatic transmission
vehicles with smart entry & start system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally.
Set the parking brake.
Put the shift lever in “P”.
Set the “ENGINE START STOP” switch to ACCESSORY
mode.
Push and hold the “ENGINE START STOP” switch about 15
seconds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle checked by any authorized
Toyota dealer or repairer, or another duty qualified and equipped pro-
fessional.
STEP1
STEP2
STEP3
STEP4 
     
        
        Page 692 of 772
692
5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
If the shift lever cannot be shifted from “P”
For vehicles with Multidrive or automatic transmission: If the shift
lever cannot be shifted with your foot on the brake, there may be a
problem with the shift lock system (a system to prevent accidental
operation of the shift lever). Have the vehicle inspected by any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional, immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles with smart entry & start system: Turn the “ENGINE
START STOP” switch to ACCESSORY mode.
Vehicles without smart entry & start system: Turn the
engine switch to the “ACC” position. 
Depress the brake pedal.
Press the “SHIFT LOCK” but-
ton.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4 
     
        
        Page 693 of 772

5
693
5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
If the parking brake cannot be released
Releasing the parking brake manually (sedan)
Lift the luggage mat. (P. 506)
Take out the parking brake release tool from the trunk. 
(P. 648, 676)
In the event that the battery is discharged or switch operation does
not release the parking brake, the parking brake can be released
manually using the procedure below. This procedure should be per-
formed only if necessary, such as in an emergency.
If the switch cannot be operated even when the battery is normal, the
parking brake system may be malfunctioning. Have the vehicle
inspected by any authorized Toyota dealer or repairer, or another
duly qualified and equipped professional immediately.
Before releasing the parking brake manually
Vehicles with a Multidrive or automatic transmission: Shift the
shift lever to “P”.
Vehicles with a manual transmission: Shift the shift lever to “1”
or “R”.
Vehicles with smart entry & start system: Turn the “ENGINE
START STOP” switch OFF.
Vehicles without smart entry & start system: Turn the engine
switch to the “LOCK” position.
Check that the parking brake indicator is off.
Chock the tires.
Stop the vehicle on a hard, flat surface.
STEP1
STEP2 
     
        
        Page 697 of 772

5
697 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_EE (OM20B44E)
CAUTION
When releasing the parking brake manually
Vehicles with smart entry & start system
Shift the shift lever to “P” (Multidrive or automatic transmission) or “1” or
“R” (manual transmission), turn the “ENGINE START STOP” switch
OFF and chock the tires.
Failure to do so may cause the vehicle to move, resulting in an acci-
dent.
Turn the “ENGINE START STOP” switch OFF and check that the park-
ing brake indicator is off.
Failure to do so may cause the system to operate and turn the parking
brake release tool that is inserted, resulting in an injury.
Vehicles without smart entry & start system
Shift the shift lever to “P” (Multidrive or automatic transmission) or “1” or
“R” (manual transmission), turn the engine switch to “LOCK” position
and chock the tires.
Failure to do so may cause the vehicle to move, resulting in an acci-
dent.
Turn the engine switch to “LOCK” position and check that the parking
brake indicator is off.
Failure to do so may cause the system to operate and turn the parking
brake release tool that is inserted, resulting in an injury. 
     
        
        Page 702 of 772
702
5-2. Steps to take in an emergency
AVENSIS_EE (OM20B44E)
If the electronic key does not operate properly
Locking and unlocking the doors and key linked functions
Locks all doors
Unlocks all doors
An alarm will sound if the alarm is
set. (P. 146)
For vehicles with smart entry & start system: If communication
between the electronic key and vehicle is interrupted (P. 44) or the
electronic key cannot be used because the battery is depleted, the
smart entry & start system and wireless remote control cannot be
used. In such cases, the doors can be opened or the engine can be
started by following the procedure below.