2012 TOYOTA AVALON Warranty And Maintenance Guide

WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
The use of replacement parts not
certified in
accordance with
aftermarket parts certification
regulations.
 The use of replacement parts not
equivalent
in

quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air Conditioning System
 Compressor
 Condenser
 Evaporator
 Associated Parts
Air/Fuel Metering System
Air/fuel ratio feedback control system
 Cold-start enrichment system
 Deceleration control system
 Electronic fuel injection system
components
– Air

flow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
 Intake manifold and intake air surge
tank
Catalyst System
Catalytic converter and protector
(8/80)
 Constricted fuel filler neck
 Exhaust manifold
 Exhaust pipe (manifold to catalyst
and/or catalyst

to catalyst)
Evaporative Control System
Charcoal canister
 Diaphragm valve
 Fuel filler cap
 Fuel tank
 Vapor liquid separator 8/80 = Covered for eight years or 80,000 miles, whichever occurs first.Federal Emission Control Warranty
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Your Warranties in Detail17

Exhaust Gas Recirculation
(EGR) System
EGR gas temperature sensor
 EGR valve
 Associated parts
Ignition System
Distributor and internal parts
 Ignition coil and ignitor
 Ignition wires
 Spark plugs*
Positive Crankcase Ventilation
(PCV) System
Oil filler cap
 PCV valve or orifice
Other Parts Used in Above
Systems
Data link connector (8/80)
 Hoses, clamps, fittings, tubing and
mounting hardware
 Malfunction

indicator light and bulb
(8/80)
 Pulleys, belts and idlers
 Sealing gaskets and devices
 Sensors, solenoids, switches and
valves
MAINTENANCE
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manualand this booklet. Toyota
will not deny a warranty claim solely
because you do not have records to show
that you maintained your vehicle. However,
any failure or noncompliance caused by
lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid
for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs. However, any
failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty. * Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 =

Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
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18Your Warranties in Detail

REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems, Toyota
recommends the use of Genuine Toyota
Parts when servicing or repairing the
systems.
Warranty coverage is not dependent
upon the use of any particular brand of
replacement parts and you may elect to
use non-Genuine Toyota Parts for
maintenance and repairs. However, use
of replacement parts that are not
equivalent in quality to Genuine Toyota
Parts may impair the effectiveness of the
emission control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Genuine Toyota
Parts, you must follow the maintenance
and replacement schedules for the parts
you are using. In addition, you should
ensure that such parts are warranted by
their manufacturers to be equivalent to
Genuine Toyota Parts.
IF YOUR VEHICLE FAILS
AN EMISSIONS TEST
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance Warranty.
To do so, take your vehicle to an
authorized Toyota dealership and present a
copy of the emissions test report. Also,
take your maintenance records in case
they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle within
30 days (unless a shorter period is
required by law). If your claim is denied,
Toyota will notify you in writing of the
reason within the same period. If we fail
to do so, we will repair your vehicle free
of charge. The only exceptions allowed are
when you request or agree to a delay, or
when a delay is caused by factors beyond
the control of Toyota or the dealership.
For information on how to obtain service
under the Emission Defect Warranty, see
page 31, “Obtaining Warranty Service.”
Federal Emission Control Warranty
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Your Warranties in Detail19

IF YOU HAVE QUESTIONS
If you have questions or concerns about
your federal emission warranty coverage,
please refer to “If You Need Assistance”
on pages 8-9. In the case of the Emission
Performance Warranty, you may also
request information from or report
complaints to:
U.S. Environmental Protection Agency
Vehicle Programs & Compliance Division
(6405J)
Attn: Warranty Complaints
401 M Street SW
Washington, D.C. 20460Vehicles equipped with a California
Certified Emission Control System that
are sold, registered and operated in
California or any state that adopts
California emission warranty provisions
are also covered by the California
Emission Control Warranty (see page
22). Currently, Arizona, Connecticut,
Maine, Maryland, Massachusetts, New
Jersey, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are
the other states to which the California
Emission Control Warranty applies.
Federal Emission Control Warranty
WARRANTY
20Your Warranties in Detail

DEALER CERTIFICATE
We (the dealership) want you to know that
at the time your new Toyota vehicle is
being delivered:
1) On the basis of written notificationfurnished by Toyota, we have
knowledge that the vehicle is covered
by an EPA Certificate of Conformity.
2) We have visually inspected those emission control devices or portions
thereof that are visible without
removing or adjusting any
components or systems,
emissions-related or otherwise. On
the basis of this inspection, there are
no apparent deficiencies in the
installation of emission control
devices by Toyota. (For purposes of
this certificate, “emission control
devices” is limited to devices installed
on a vehicle for the sole or primary
purpose of controlling emissions and
which were not in general use before
1968.)
3) We have performed all emission control system preparations required
by Toyota prior to the sale of the
vehicle as set forth in Toyota’s current
pre-delivery service manual.
4) Except as may be provided in Paragraph 5, if this vehicle fails an
EPA-approved emissions test within
three months or 4,000 miles
(whichever comes first) of delivery to
the ultimate purchaser, and the
vehicle has been maintained and used
in accordance with the written
instructions for proper maintenance and use, Toyota will remedy the
nonconformity free of charge under
the terms of the Emission
Performance Warranty.
5) If the vehicle was used as a company car or demonstrator, check the box
and complete the following:
The vehicle with which this statement
is delivered was placed into service as
a company car or demonstrator prior
to delivery. The Emission Performance
Warranty period commenced on the
date the vehicle was first placed into
service, which was:
Note: The dealership makes no
representation or warranty that the
emission control system or any part
thereof is without defect or that the
system will perform properly. The
Emission Performance Warranty referred
to in Paragraph 4 and furnished with the
vehicle is solely that of the manufacturer.
This statement is required by section 207
of the Clean Air Act (42 U.S.C. 7541) and
the EPA regulations issued thereunder.
Month DayYe ar
Dealership Name Federal Emission Control Warranty
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Your Warranties in Detail21

Vehicles equipped with a California
Certified Emission Control System that
are sold, registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Arizona, Connecticut, Maine, Maryland,
Massachusetts, New Jersey, Oregon,
Pennsylvania, Rhode Island, Vermont
and Washington are the other states to
which this warranty applies. Vehicles
covered by this warranty are also
covered by the Federal Emission
Control Warranty (see page 16).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2012 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
California Emission Control Warranty
WARRANTY
22Your Warranties in Detail

MANUFACTURER’S
WARRANTY COVERAGE
1) For three years or 50,000 miles,whichever occurs first:
 If your vehicle fails a smog-check
test, all necessary repairs and
adjustments will be made by Toyota
to ensure that your vehicle passes
the test. This is your Emission
Control System PERFORMANCE
WARRANTY.
 If an emissions-related part listed
on pages 17–18 is defective, the
part will be repaired or replaced by
Toyota. This is your SHORT-TERM
Emission Control System DEFECT
WARRANTY. Specific components
may have longer coverage under
the terms of the Powertrain
Warranty.
2) For seven years or 70,000 miles, whichever occurs first:
 If an emissions-related part listed
on page 24 is defective, the part
will be repaired or replaced by
Toyota. This is your LONG-TERM
Emission Control System DEFECT
WARRANTY.
OWNER’S WARRANTY
RESPONSIBILITIES
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manualand this booklet. Toyota
recommends that you retain all receipts
covering maintenance on your vehicle, but
Toyota cannot deny warranty coverage
solely for the lack of receipts or your
failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your
vehicle to a Toyota dealership as soon as
a problem exists. The warranty repairs
should be completed in a reasonable
amount of time, not to exceed 30 days.
You should also be aware that Toyota may
deny you warranty coverage if your vehicle
or a part has failed due to abuse, neglect,
improper maintenance or unapproved
modifications.
If you have any questions regarding your
warranty rights and responsibilities, you
should contact the Toyota Customer
Experience Center at (800) 331-4331 or
the California Air Resources Board, Mobile
Source Control Division, at 9528 Telstar
Avenue, P.O. Box 8001, El Monte, CA
91734-8001.
California Emission Control Warranty
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Your Warranties in Detail23

WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
The use of replacement parts not
certified in
accordance with
aftermarket parts certification
regulations.
 The use of replacement parts not
equivalent
in

quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
PARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s
in-service date, whichever occurs first.
Air Conditioning System
 A/C amplifier
 Compressor
 Front evaporator
Air/Fuel Metering System
Engine control computer (engine
control module)
 Throttle
body
 Transmission control computer
(transmission control

module)
Air Induction System
Intake manifold and intake air surge
tank
Catalyst System
Exhaust front pipe (including catalytic
converter)
 Exhaust manifold (including manifold
converter)
Evaporative Control System
Charcoal canister
 Fuel tank
Other Parts Used in Above
Systems
Transmission solenoid
California Emission Control Warranty
WARRANTY
24Your Warranties in Detail