Page 573 of 750

571
7When trouble arises
UK_AURIS/AURIS_HV_EE (OM12E33E)7-1. Essential information
Emergency flashers ........... 572
If your vehicle has to
be stopped in an
emergency ....................... 573
7-2. Steps to take in an
emergency
If your vehicle needs to
be towed .......................... 575
If you think something is
wrong ............................... 583
Fuel pump shut off
system ............................. 584
If a warning light turns
on or a warning buzzer
sounds ............................. 585
If a warning message is
displayed ......................... 599
If you have a flat tire
(vehicles with a spare
tire) .................................. 626
If you have a flat tire
(vehicles with an
emergency tire puncture
repair kit).......................... 638
If the engine will not
start ................................. 664
If the hybrid system will
not start ........................... 666
If the shift lever cannot
be shifted from P ............. 668
If the shift lever cannot
be shifted ......................... 669If the electronic key does
not operate properly ........ 670
If the vehicle 12-volt battery
is discharged (except
hybrid model) ................... 674
If the 12-volt battery is
discharged
(hybrid model).................. 680
If your vehicle overheats
(except hybrid model) ...... 685
If your vehicle overheats
(hybrid model).................. 687
If you run out of fuel and
the engine stalls............... 691
If the vehicle becomes
stuck ................................ 692
Page 597 of 750

5957-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
7
When trouble arises
OnceContinuous
(5 seconds)
(Flashes
in yellow)
Smart entry & start system
indicator light
An attempt was made to exit
the vehicle with the electronic
key and lock the doors with-
out first turning the engine
switch off.
Turn the
engine switch
off and lock the
doors again.
Once(Flashes
in yellow
for 15
seconds.)Smart entry & start system
indicator light
Indicates that the electronic
key is not present when
attempting to start the engine.Confirm the
location of the
electronic key.
9 times
(Flashes
in yellow)
Smart entry & start system
indicator light
An attempt was made to drive
when the regular key was not
inside the vehicle.Confirm that
the electronic
key is inside
the vehicle.
Once(Flashes
in yellow
for 15
seconds.)
Smart entry & start system
indicator light
Indicates that the electronic
key battery is low.Replace the
battery.
(P. 529)
Once(Flashes
quickly in
green for
15 sec-
onds.)
Smart entry & start system
indicator light
Indicates that the steering
lock has not been released.Release the
steering lock.
(P. 264)
Interior
buzzerExterior
buzzerWarning
lightWarning light/DetailsCorrection
procedure
Page 621 of 750
6197-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
7
When trouble arises
Power was turned
off due to the
automatic power
off function.
Next time
when start-
ing the
engine,
increase
the engine
speed
slightly and
maintain
that level
for approxi-
mately 5
minutes to
recharge
the battery.
Power was turned
off due to the
automatic power
off function.
Next time
when start-
ing the
hybrid sys-
tem,
increase
the engine
speed
slightly and
maintain
that level
for approxi-
mately 5
minutes to
recharge
the battery.
OnceThe electronic key
has a low battery.
Replace
the elec-
tronic key
battery.
(P. 529)
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure
(Vehicles with a Multid-
rive)
*1
(Hybrid model)*1, 2
*1, 2
Page 666 of 750

6647-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
One of the following may be the cause of the problem:
There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(P. 254, 258)
There may be a malfunction in the engine immobilizer system.
(P. 91)
One of the following may be the cause of the problem:
The battery may be discharged. (P. 674)
The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
(P. 665)
If the engine will not start (except hybrid
model)
If the engine will not start even though correct starting proce-
dures are being followed (P. 254, 258), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over
Page 668 of 750

6667-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
One of the following may be the cause of the problem:
The electronic key may not be functioning properly. (P. 672)
There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
There may be a malfunction in the immobilizer system. (P. 9 9 )
There may be malfunction in the P position control system.
*
(P. 272, 600)
The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (P. 667)
*: It may not be possible to shift the shift position from P to another position.
One of the following may be the cause of the problem:
The 12-volt battery may be discharged. (P. 674)
The 12-volt battery terminal connections may be loose or corroded.
If the hybrid system will not star t (hybrid
model)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. (P. 268)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 672 of 750
6707-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
Use the mechanical key
(P. 149) in order to perform the
following operations:
Locks all the doors
Unlocks all the doors
If the electronic key does not operate properly (vehicles
with a smart entr y & start system or push button start)
If communication between the electronic key and vehicle is
interrupted (P. 158) or the electronic key cannot be used
because the battery is depleted, the smart entry & start system,
push button start and wireless remote control cannot be used. In
such cases, the doors can be opened and the engine can be
started by following the procedure below.
Locking and unlocking the doors
1
2
Page 674 of 750

6727-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
Depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
The power switch will turn to ON
mode.
When the smart entry & start sys-
tem or push button start is deacti-
vated in customization setting, the
power switch will turn to ACCES-
SORY mode.
Firmly depress the brake pedal and check that is shown on
the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
Stopping the engine (except hybrid model)
Shift the shift lever to P (Multidrive) or N (manual transmission and multi-
mode manual transmission) and press the engine switch as you normally do
when stopping the engine.
Stopping the hybrid system (hybrid model)
Push the P position switch and press the power switch as you normally do
when stopping the hybrid system.
Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 529)
Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered.
Starting the hybrid system (hybrid model)
1
2
3
4
Page 675 of 750
6737-2. Steps to take in an emergency
UK_AURIS/AURIS_HV_EE (OM12E33E)
7
When trouble arises
Changing engine switch modes (except hybrid model)
Release the brake pedal (Multidrive and multi-mode manual transmission) or
clutch pedal (manual transmission) and press the engine switch in step
above.
The engine does not start and modes will be changed each time the switch is
pressed. (P. 261)
Changing power switch modes (hybrid model)
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. (P. 261)
When the electronic key does not work properly
Make sure that the smart entry & start system and push button start has not
been deactivated in the customization setting. If it is off, turn the function on.
(Customizable features P. 719)
Check if battery-saving mode is set. If it is set, cancel the function.
(P. 157)
3
3