
212Trailer towing
WARNING
● If it is not possible to set the spring mechanism to the ready position
as described above, do not use the ball joint. Please contact a special-
ised workshop.
● To avoid injury, keep your hands away from the knob or cover piece
when inserting the ball joint in the mounting fixture. Otherwise, you
could be injured.
Fitting the ball joint (step 4)
Fig. 171 Removable tow-
ing bracket: Safety check
Fig. 172 Rear bumper:
Pulling down the power
socket
Safety check
– Check that the green marking A
⇒ Fig. 171 on the knob is in-
side the black zone marked on the ball joint.
– Check that the knob is directly against the ball joint, so that
there is no gap between the knob and the ball joint (arrow).
– Check that the ball joint is locked and the key is removed so
that the knob cannot be pulled out ⇒
.
– Check that the ball joint fits tightly in the mounting fixture (try
moving it about to check).
Towing socket
– To plug in the electrical connection for the trailer, pull down the
socket below the bumper ⇒ Fig. 172.
If the safety check is not satisfactory, the ball joint must be fitted again
properly.

213
Trailer towing
WARNING
To avoid accidents, the ball joint must meet all the safety requirements
listed in the safety check. The towing bracket must not be used if any one
of these requirements is not met. If this is the case, you should contact a
specialised workshop.
Removing the ball joint
Fig. 173 Removable tow-
ing bracket: Removing
the ball joint
Fig. 174 Rear bumper:
fitting the cover piece
– Insert the key in the lock 1
⇒ Fig. 173 on the knob.
– Unlock the ball joint by turning the key to the red marking.
– Take hold of the ball joint and pull out the knob in direction A
.
– Keep hold of the knob and turn it as far as it will go in direction
B
.
– Release the knob. The spring mechanism will remain in the
ready position ⇒
.
– Pull the ball joint down out of the mounting fixture 1
⇒ Fig. 174. The cover piece will cover the mounting fixture auto-
matically 2.
– Put away the ball joint attachment under the floor panel in the
luggage compartment.
– Move the socket back up to its original position.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications

214Trailer towing
WARNING
● To avoid injury, keep your hands away from the locking pin and the
release pin when releasing the locking mechanism.
● Make sure that the cover piece is properly engaged on the mounting
fixture on the vehicle. Otherwise the ball joint may fail to engage secure-
ly if dirt accumulates in the mounting fixture.
Fitting a towing bracket*
It is possible to fit a towing bracket to the rear of the vehicle.
Fig. 175 Attachment
points for towing bracket
If a towing bracket is to be fitted after the vehicle is purchased, this must be
completed according to the instructions of the towing bracket manufacturer.

218Vehicle maintenance and cleaning
CAUTION
● Never remove dirt, mud or dust if the vehicle surface is dry. Never use a
dry cloth or sponge for cleaning purposes. This could scratch the paintwork
or glass on your vehicle.
● Washing the vehicle in low temperatures: when washing the vehicle
with a hose, do not direct water into the lock cylinders or the gaps around
the doors, rear lid, or sunroof. Risk of freezing.
For the sake of the environment
To protect environment, the vehicle should be washed only in specially pro-
vided wash bays. This prevents toxic, oil-laden waste water entering the
sewerage system. In some places, washing vehicles outside wash bays is
prohibited.
Note
Do not wash the vehicle in direct sunlight.
Washing the vehicle with a high pressure cleaner
Be particularly careful when using a high pressure cleaner!
– Always observe the instructions for the high-pressure cleaner,
particularly those concerning the pressure and the spraying
distance.
– Increase the spraying distance for soft materials and painted
bumpers.
– Do not use a high pressure cleaner to remove ice or snow from
windows ⇒ page 219.
– Never use concentrated jet nozzles (“rotating jets”) ⇒
. –
After washing, avoid sudden and sharp braking. “Dry” the
brakes by braking several times ⇒ page 201.
WARNING
● Never wash tyres with a concentrated jet (“rotating nozzle”). Even at
large spraying distances and short cleaning times, visible and invisible
damage can occur to the tyres. This may cause an accident.
● Water, ice and salt on the brakes can reduce braking efficiency. Risk
of accident.
CAUTION
● Do not use water hotter than 60°C. This could damage the car.
● To avoid damage to the vehicle, keep a sufficient distance from sensitive
materials such as flexible hoses, plastic, soundproofing material, etc. This
is also important for bumpers painted in the colour of the bodywork. The
closer the nozzle is to the surface, the greater the wear on the material.
Vehicle paint maintenance
Regular waxing protects the paintwork. You need to apply wax to your vehicle if water does not form small drops
and run off the paintwork when it is clean.
Good quality hard wax products are available at your Technical Service.
Regular wax applications help to protect the paintwork from environmental
contaminants ⇒ page 216. It is also effective in protecting against minor
scratches.
Even if a wax solution is used regularly in the vehicle washing tunnel, it is
advisable to protect the paint with a hard wax coating at least twice a year.

220Vehicle maintenance and cleaning
CAUTION
● Never use warm or hot water to remove snow and ice from windows and
mirrors. This could cause the glass to crack!
● The heating element for the rear window is located on the inner side of
the window. To prevent damage, do not put stickers over the heating ele-
ments on the inside of the window.
Cleaning windscreen wiper blades
Clean wiper blades improve visibility.
1. Use a soft cloth to remove dust and dirt from the windscreen wiper blades.
2. Use window cleaner to clean the windscreen wiper blades. Use a sponge or a cloth to remove stubborn dirt.
Rubber seals maintenance
If rubber seals are well looked after, they will not freeze so
quickly. 1. Use a soft cloth to remove dust and dirt from the rubber seals.
2. Apply a specialist care product to the rubber seals.
The rubber strips on the doors, windows, bonnet and rear lid will remain
pliable and last longer if they are treated with a suitable care product (for
example silicone spray). Caring for rubber seals will also prevent premature ageing and leaks. The
doors will be easier to open. If rubber seals are well looked after, they will
not freeze so quickly in winter.
Door lock cylinders
The door lock cylinders can freeze up in winter.
To de-ice the lock cylinders you should only use spray with lubricating and
anti-corrosive properties.
Cleaning chrome parts
1. Clean chrome parts with a damp cloth.
2. Polish chrome parts with a soft, dry cloth. If this does not provide satisfying results, use a specialist chrome cleaning
product. Chrome cleaning products will remove stains from the surface.
CAUTION
To prevent scratching chrome surfaces:
● Never use an abrasive cleaning product on chrome.
● Do not clean or polish chrome parts in a sandy or dusty environment.
Steel wheel rims
– Clean steel wheel rims regularly using a separate sponge.

230Checking and refilling levels
Checking and refilling levels
Refuelling
The tank flap is released manually. The tank holds approxi-
mately 70 litres.
Fig. 177 Fuel tank flap
with tank cap attached
The flap that covers the tank cap is unlocked and locked automati-
cally by the central locking.
Unscrewing the tank cap
– Press the right side of the flap to open it.
– Unscrew the fuel tank cap anticlockwise.
– Hook the cap onto the support fitted to the open tank flap
⇒ Fig. 177. Closing the tank cap
–
Screw the tank cap clockwise into the filler opening until it you
hear it click into position.
– Close the tank flap.
The tank flap is at the rear of the vehicle on the right.
If the automatic filler nozzle is operated correctly, it will switch itself off as
soon as the tank is “full”. Never attempt to fill beyond this point, as this will
fill the expansion chamber. Fuel may leak out if ambient conditions are
warm.
The correct fuel grade for your vehicle is given on a sticker on the inside of
the fuel tank flap. Here you will find further information on fuel.
Releasing the fuel tank flap manually*
If the central locking system fails, the fuel tank flap can be opened manually
as follows:
● Open the rear lid
● Remove the cover from the right side trim in the luggage compartment.
● Insert a hand and pull the locking device back
● Open the cap and take out the plug.

233
Checking and refilling levels
Winter driving
Diesel can thicken in winter.
Winter-grade diesel
When using summer-grade diesel fuel, difficulties may be experienced at
sub-zero temperatures because the fuel thickens due to wax separation. For
this reason, winter-grade diesel fuel is available in some countries during
the cold months. It can be used at temperatures as low as -22°C.
In countries with different climatic conditions the diesel fuel generally sold
has different temperature characteristics. Check with a Technical Service or
filling stations in the country concerned regarding the type of diesel fuels
available.
Filter pre-heater
Your vehicle is fitted with a fuel filter glow plug system, making it well
equipped for operation in winter. This ensures that the fuel system remains
operational to approx. -24°C, provided you use winter-grade diesel that is
safe to -15°C.
However, if the fuel has waxed to such an extent that the engine will not
start at temperatures of under -24°C, simply place the vehicle in a warm
place for a while.
CAUTION
Do not mix fuel additives (thinners or similar products) with diesel fuel. Bonnet
Releasing the bonnet
The bonnet is released from inside the vehicle.
Fig. 178 Detail of foot-
well area on driver side:
lever for unlocking the
bonnet.
– To release the bonnet, pull the lever under the dash panel
⇒ Fig. 178 in the direction indicated (arrow).
The bonnet springs out of its lock.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications

235
Checking and refilling levels
WARNING (Continued)
● If any tests have to be performed with the engine running, there is an
added safety risk from the rotating parts (e.g. drive belts, alternator, ra-
diator fan, etc.) and from the high-voltage ignition system.
● Observe the following additional warnings if work on the fuel system
or the electrical system is necessary:
–Always disconnect the battery.
– Do not smoke.
– Never work near open flames.
– Always keep an approved fire extinguisher immediately available.
CAUTION
When topping up fluids, make sure the correct fluid is put into the correct
filler opening. This can otherwise cause serious malfunctions or engine
damage.
For the sake of the environment
Inspect the ground underneath your vehicle regularly so that any leaks are
detected at an early stage. If you find spots of oil or other fluids, have your
vehicle inspected at the workshop.
● When the external temperature and level of humidity are high or when
the engine stops, it is possible for water to drop from the air conditioning
system evaporator potentially forming a small puddle on the ground. This is
normal and does not indicate a leak.
Note
On right-hand drive vehicles some of the reservoirs mentioned below are lo-
cated on the other side of the engine compartment. Closing the bonnet
–
To close the bonnet, push it down until it overcomes the spring
pressure.
– Let the bonnet engage in the locking part. Do not force it ⇒
.
WARNING
● For safety reasons the bonnet must always be completely closed
when the vehicle is moving. After closing it always check that it is proper-
ly secured. The bonnet must be flush with the adjacent body panels.
● Should you notice that the bonnet is not safely secured when the ve-
hicle is moving, stop the vehicle immediately and close the bonnet. Fail-
ure to do so could result in an accident.
Engine oil General notes
The engine is factory-filled with a special multi-grade oil that can be used all
year round.
As the use of high quality oil is essential for the correct operation of the en-
gine and its long useful life, when topping up or replacement is necessary
use only those oils that conform to the requirements of the VW standards.
The specifications (VW standards) set out in the following page should ap-
pear on the container of the service oil; when the container displays the
specific standards for petrol and diesel engines together, it means that the
oil can be used for both types of engines.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications