2012 Ram 5500 Chassis Cab tow

Shifting Out Of NEUTRAL – Electronic Shift
Transfer Case (If Equipped)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Turn the ignition switch to the ON/RUN position, but
do not start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
6. Press and hold the transfer case NEUTRAL button
(located by the selector switch) until the NEUTRAL
indicator light turns off.
7. After the NEUTRAL indicator light turns off, release
the NEUTRAL button.8. After the NEUTRAL button has been released, the
transfer case will shift to the position indicated by the
selector switch.
NOTE:When shifting out of transfer case NEUTRAL,
turning the engine OFF may be required to avoid gear
clash.
9. Shift the automatic transmission into PARK, or place
manual transmission in NEUTRAL.
10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine.
13. Press and hold the brake pedal.
14. Release the parking brake.
376 STARTING AND OPERATING

WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flashers................ 380
Jacking And Tire Changing............... 380
▫3500 Models — If Equipped............. 381
▫Preparations For Jacking............... 382
▫Jacking Instructions................... 383
Hoisting ............................ 392
Jump-Starting Procedures................ 392
▫Preparations For Jump-Start............. 393▫Jump-Starting Procedure............... 394
FreeingAStuckVehicle ................. 396
Emergency Tow Hooks — If Equipped...... 397
Shift Lever Override................... 398
Towing A Disabled Vehicle............... 399
▫Towing Without The Ignition Key Fob..... 400
▫Two-Wheel Drive Models.............. 401
▫Four-Wheel Drive Vehicles.............. 402
6

WARNING! (Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
•To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
1. If equipped, remove the spare wheel, jack, and tools
from storage.
2. Using the wheel wrench, loosen, but do not remove,
the wheel nuts by turning them counterclockwise one
turn while the wheel is still on the ground.
3. When changing the front wheel, assemble the jack
drive tube to the jack and connect the drive tube to the
extension tube. Place the jack under the axle as close to
the tire as possible with the drive tubes extending to the
front. Connect the jack tube extension and wheel wrench.
Jack Warning Label
384 WHAT TO DO IN EMERGENCIES

4. By rotating the wheel wrench clockwise, raise the
vehicle until the wheel just clears the surface.
WARNING!
Raising the vehicle higher than necessary can make
the vehicle unstable and cause a collision. It could
slip off the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
5. Remove the wheel nuts and pull the wheel off. Install
the spare wheel and wheel nuts with the cone shaped end
of the nuts toward the wheel on single rear wheel (SRW)
models. On dual rear wheel models (DRW) the lug nuts
are a two-piece assembly with a flat face. Lightly tighten
the nuts. To avoid risk of forcing the vehicle off the jack,
do not fully tighten the nuts until the vehicle has been
lowered.6. Using the wheel wrench, finish tightening the nuts
using a crisscross pattern. The correct nut tightness is
135 ft lbs (183 N·m) torque for single rear wheel (SRW)
models and 145 ft lbs (197 N·m) for dual rear wheel
models. If in doubt about the correct tightness, have them
checked with a torque wrench by your authorized dealer
or at a service station.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could injure someone in the vehicle. Al-
ways stow the jack parts and the extra tire and wheel
in the places provided.
7. Install wheel center cap (if equipped) and remove
wheel blocks. Do not install chrome or aluminum wheel
center caps on the spare wheel. This may result in cap
damage.
386 WHAT TO DO IN EMERGENCIES

8. Lower the jack to its fully closed position. If the jack
will not lower by turning the dial (thumbwheel) by hand,
it may be necessary to use the jack drive tube in order to
lower the jack. Stow the replaced tire, jack, and tools as
previously described.
9. Adjust the tire pressure when possible.
NOTE:Do not oil wheel studs. For chrome wheels, do
not substitute with chrome plated wheel nuts.
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and
rear center caps. Damage can occur to the center cap
and/or the wheel if screwdriver type tools are used. A
pulling motion, not a pry off motion, is recom-
mended to remove the caps.
For single rear wheel (SRW) models, use the blade on the
end of the lug wrench to pry the hub cap off. Insert the
blade end into the pry off notch and carefully pop off the
hub cap with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pry off notch of the
rear hub caps. Position the hook and pull out on the
ratchet firmly. The hub cap should pop off. The wheel
skins can now be removed. For the front hub cap on
6
WHAT TO DO IN EMERGENCIES 387

To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information
on stowing your spare tire (if equipped).
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking loca-
tions. However, a floor jack or frame hoist must never be
used on any other parts of the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery boosterpack. Jump-starting can be dangerous if done improperly
so please follow the procedures in this section carefully.
NOTE:When using a portable battery booster pack
follow the manufacturer ’s operating instructions and
precautions.
CAUTION!
Do not use a portable battery booster pack or any
other booster source with a system voltage greater
than 12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.
WARNING!
Do not attempt jump-starting if the battery is frozen.
It could rupture or explode and cause personal injury.
392 WHAT TO DO IN EMERGENCIES

WARNING!
Fast spinning tires can be dangerous. Forces gener-
ated by excessive wheel speeds may cause damage, or
even failure, of the axle and tires. A tire could
explode and injure someone. Do not spin your vehi-
cle’s wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without stop-
ping when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.6
WHAT TO DO IN EMERGENCIES 397

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial wrecker service. If the
transmission and drivetrain are operable, disabled vehicles may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
Towing ConditionWheels OFF
the Ground2WD Models 4WD Models
Flat Tow NONEIf transmission is operable:
•Transmission inNEUTRAL
•30 mphmax(48 km/h)
•15 miles (24 km)maxdistanceSee instructions in “Recreational Tow-
ing” under “Starting and Operating”
•Auto Transmission inPARK
•Manual Transmission in gear (NOT
Neutral)
•Transfer Case inNEUTRAL
•To w i nforwarddirection
Wheel Lift or Dolly
To wFrontNOT ALLOWED
Rear OKNOT ALLOWED
FlatbedALL BEST METHOD BEST METHOD
6
WHAT TO DO IN EMERGENCIES 399